Deskside Support Technician Primary Responsibilities: Technical Support: Deliver first and second line support for IT infrastructure, prioritizing helpdesk tickets, phone calls, and walk-ups. Service or change requests Incident resolution Scheduled daily, weekly, and monthly tasks Installation & Configuration: Install and configure new hardware and software, maintaining infrastructure standards. Troubleshooting … troubleshooting Microsoft 365, Exchange Online, and Microsoft Teams. Experience with Intune support and troubleshooting. Familiarity with server and desktop hardware installation and utilization. Strong customerservice skills. Excellent written and oral communication skills. Proven track record of delivering commitments. Knowledge of industry-recognized IT and support practices. Understanding More ❯
banks, financial institutions, and insurance companies. By leveraging advanced technologies such as AI, machine learning, blockchain, and cloud computing, we enhance operational efficiency, improve customer experiences, and enable new revenue channels. Omni-Channel Customer Engagement: We help financial services companies provide seamless omni-channel interactions, ensuring that customers … and resilient against cyber threats. Innovative Financial Solutions: Development and implement innovative solutions such as mobile payments, digital wallets, AI-powered account analysis, and customerservice chatbots. These technologies enable financial services companies to offer modern, efficient, and customer-centric services that meet the evolving demands of More ❯
banks, financial institutions, and insurance companies. By leveraging advanced technologies such as AI, machine learning, blockchain, and cloud computing, we enhance operational efficiency, improve customer experiences, and enable new revenue channels. Omni-Channel Customer Engagement: We help financial services companies provide seamless omni-channel interactions, ensuring that customers … and resilient against cyber threats. Innovative Financial Solutions: Development and implement innovative solutions such as mobile payments, digital wallets, AI-powered account analysis, and customerservice chatbots. These technologies enable financial services companies to offer modern, efficient, and customer-centric services that meet the evolving demands of More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Perch Group
SaaS providers. Strong understanding of API design principles and best practices (REST, SOAP). Extensive experience with Azure services, including Azure Functions, Logic Apps, Service Bus, and API Management. Experience with Azure Active Directory. Experience with security best practices in cloud environments. Desirable Experience with Azure DevOps for CI … team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customerservice, or seek to expand your horizons, we likely have the perfect opportunity for you. More ❯
and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions Assist the wider business in providing the best customer support they can Develop, optimise and action daily operational process controls Monitor internal and third-party functionality Timely and accurately deliver regular operational tasks … amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customerservice professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded More ❯
and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies; Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc; Analyse sales figures, and assist the marketing department; Maintain a long-term relationship with existing More ❯
and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies; Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc; Analyse sales figures, and assist the marketing department; Maintain a long-term relationship with existing More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
The Clever Fish Recruitment
We are proud to represent a well-established and respected technical support team based in Sheffield, currently looking to welcome a technically minded and customer-focused individual to their growing department. This role offers an exciting opportunity for someone with a background or interest in construction, building materials, or … use of masonry products and accessories. Your contribution will be vital to the success of each project and will help ensure high levels of customer satisfaction ESSENTIAL TO APPLY Experience in a technical, construction, or manufacturing environment Ability to interpret technical drawings GCSEs (or equivalent) in Maths and English … skills Organised, with strong time management and problem-solving skills Team player with confidence to work independently when needed Commercial awareness and a professional, customer-focused approach KEY RESPONISBILITIES Offer technical guidance on the use of masonry products Review architectural and engineering drawings to develop effective design proposals Liaise More ❯
Must be UK Resident, with own car available for business use. Requirements: Outstanding problem-solving and troubleshooting skills. Excellent written and verbal communication. Outstanding customerservice skills. Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. Deployment and advanced support of Microsoft More ❯
Must be UK Resident, with own car available for business use. Requirements: · Outstanding problem-solving and troubleshooting skills. · Excellent written and verbal communication. · Outstanding customerservice skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft More ❯
attention to detail, leadership skills, and experience in managing asset servicing functions within an investment firm. Key Responsibilities: Champion and lead a culture of customerservice excellence for all clients, companies and third parties Manage and delegate workloads within the team to ensure maximum productivity, ensuring the smooth … identification of any issues and reporting is completed in line with the agreed policy and procedures. Prioritise Team workloads to achieve deadlines based on customer and regulatory requirements, achieving operational excellence across all functions Using internal programmes as an enabler, manage and monitor performance metrics for your teams, using … within the team Support and motivate individuals in own team and enable them to perform their roles to the highest levels of effectiveness, ensuring service level standards are met You will require a strong understanding of product offering You will be required to always conform to the Company's More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. Database Administration Skills are welcome (MS SQL, MySQL). Outstanding customerservice skills. Strong organisational, troubleshooting, decision-making, and analytical skills. Ability to work with limited supervision, self-starter, and strong time management skills. More ❯
installing operating systems, troubleshooting software issues, and installing new PC hardware. You will be a self-motivated achiever who gains satisfaction from providing excellent customer service. Excellent communication skills and telephone manner If you feel you have this skill set and want to learn more call Steph or click More ❯
Closing Date Monday, 19th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/C … Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customerservice to their ever-growing community. They are now looking for an apprentice to More ❯
into client systems adhering to client specific release processes and audit requirements. Communicating with client at all stages of development lifecycle to provide excellent customer service. Demonstrate fixes/changes with end users and assist in QA and UAT testing efforts. Work a shift pattern or on-call rota More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
onsite) S alary: £32,000 - £35,000 DOE + Benefits About the Role We are working with a well-established and rapidly growing Managed Service Provider (MSP) based in Milton Keynes who are looking for a proactive and technically skilled 2nd Line Support Engineer to join their dynamic support … This is an exciting opportunity to work with a diverse range of clients across multiple sectors, supporting cutting-edge technologies in a fast-paced, service-driven environment. Key Responsibilities Provide 2nd line technical support to a broad client base across Microsoft and cloud-based environments. Diagnose and resolve hardware … client systems using RMM tools, ensuring performance and uptime. Escalate complex issues to 3rd line where necessary, providing detailed documentation and diagnostics. Deliver excellent customerservice, maintaining clear communication with clients throughout issue resolution. Participate in project work, including infrastructure upgrades, migrations, and cloud adoption initiatives. Maintain accurate More ❯
Portsmouth, yorkshire and the humber, United Kingdom
DataCareers
voice comms etc.). Clean and current UK driving license. Our Client: UK Policing. The Role: To provide a reliable and swift field-based service for the installation and support of all end user ICT and voice devices across the Hampshire county. The successful candidate will be able to … line technical support and some 2nd line triage for IT kit and connectivity. Experience in a field-based role travelling to locations daily. Excellent customerservice skills/communication skills. Desktop skills to include setting up Users connectivity to Windows 10 and/or 11, in addition to … Azure, Intune and building/provisioning laptops etc.. Experience responding to service tickets and responding within SLA's Confident communication skills, both with end Users and third-party suppliers. Clean and current UK driving license and willingness to use company vehicle to travel for frequent travel to sites. Eligibility More ❯
portsmouth, hampshire, south east england, United Kingdom
DataCareers
voice comms etc.). Clean and current UK driving license. Our Client: UK Policing. The Role: To provide a reliable and swift field-based service for the installation and support of all end user ICT and voice devices across the Hampshire county. The successful candidate will be able to … line technical support and some 2nd line triage for IT kit and connectivity. Experience in a field-based role travelling to locations daily. Excellent customerservice skills/communication skills. Desktop skills to include setting up Users connectivity to Windows 10 and/or 11, in addition to … Azure, Intune and building/provisioning laptops etc.. Experience responding to service tickets and responding within SLA's Confident communication skills, both with end Users and third-party suppliers. Clean and current UK driving license and willingness to use company vehicle to travel for frequent travel to sites. Eligibility More ❯
re a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to … while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base … platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customerservice A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset More ❯
of destinations by initiating the RFP process and being sensitive to supplier relationships. Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets … to ensure clients are align with appropriate software solution. Competencies Problem Solving/Analysis Building Relationships Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer Focus Managing Processes Market Knowledge Developing and Maintaining Budgets Technical Capacity Communication Proficiency Supervisory Responsibility None Work Environment This position operates in a remote … judgment to plan and accomplish goals. Shows attention to detail and the ability to produce high quality work. Ability to positively present API in customer facing situations. Attention to detail and the ability to produce high quality work is a must. Strong Microsoft Office computer skills, with emphasis on More ❯
online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth. Key Accountabilities: Website Management/Online Trading Support the Head of Ecommerce with digital … CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third-party agencies Customer Experience Optimise mobile and desktop website experiences to improve sales and conversions Collaborate with customerservice teams to ensure a seamless online … journey Monitor heatmaps, analyse customer behaviour, and recommend improvements Provide key digital insights and reports to inform decision-making Supply Chain and Operations Work with supply chain teams to ensure accurate stock levels on the website Conduct regular system checks, including test orders General Contribute to overall business strategy More ❯
online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth. Key Accountabilities: Website Management/Online Trading Support the Head of Ecommerce with digital … CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third-party agencies Customer Experience Optimise mobile and desktop website experiences to improve sales and conversions Collaborate with customerservice teams to ensure a seamless online … journey Monitor heatmaps, analyse customer behaviour, and recommend improvements Provide key digital insights and reports to inform decision-making Supply Chain and Operations Work with supply chain teams to ensure accurate stock levels on the website Conduct regular system checks, including test orders General Contribute to overall business strategy More ❯
shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯
shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯
shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯