1,626 to 1,650 of 3,224 Customer Service Jobs in the UK

on-call duties and requires travel between Trust sites. Key Responsibilities: Lead design and implementation of network, security, and telephony systems Diagnose and resolve complex infrastructure issues Support IT Service Desk escalations with excellent customer service Monitor network performance and propose improvements using management tools Follow ITIL best practices and assist in service improvements Deputise for … systems Proven troubleshooting and problem-solving skills Experience with network monitoring tools and ITIL practices Excellent communication and organisational skills Ability to work well under pressure and manage priorities Customer-focused 'can-do' attitude Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence) How to Apply: Send your CV to or call for more info. gap personnel More ❯

the East Midlands, to hire a best-in-class Chief Operating Officer (COO). As the new COO you will be responsible for overseeing the groups Growth Strategy, Operations, Customer Service, Change and all Support Functions; and charged with driving the business forward in its next phase of growth past £1billion. Reporting to the CEO and working closely … with the board and shareholders. Balancing entrepreneurial, fast moving and commercial outcomes, appropriate shareholder outcomes and leading customer service through an engaged team of over 500 people. A great opportunity to become a future CEO. This is a critical role in an exceptionally well performing business. Key Responsibilities Leadership of 500 plus across Sales, Marketing, Operations, IT, Change … Drive organic growth by providing support, mentoring and challenge to business leaders. Develop strategies to accommodate for the growth of the organisation and ensure they are implemented. Provide great customer outcomes, ensuring efficiency in operations and embrace a continual improvement mindset to drive change and deliver savings in Cost to Serve. Optimise the gross margin and net customer More ❯

on-call duties and requires travel between Trust sites. Key Responsibilities: Lead design and implementation of network, security, and telephony systems Diagnose and resolve complex infrastructure issues Support IT Service Desk escalations with excellent customer service Monitor network performance and propose improvements using management tools Follow ITIL best practices and assist in service improvements Deputise for … systems Proven troubleshooting and problem-solving skills Experience with network monitoring tools and ITIL practices Excellent communication and organisational skills Ability to work well under pressure and manage priorities Customer-focused ‘can-do’ attitude Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence) How to Apply: Send your CV to (url removed) or call (phone number removed More ❯

be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Have held a full UK manual driving licence for at least … be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Organised with an analytical approach to problem solving. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Attention to detail. Have … Group: Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years' experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional More ❯

am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for May 2025. Underlying its services is FluidOne's national fibre network … the UK. FluidOne supports the needs of 2400 customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to More ❯

be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto … have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be … highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in More ❯

CoE Lead's mentorship, the incumbent will help ensure compliant, efficient access processes in SAP. Specifically, you will be responsible for resolving questions from business users, delivering high-quality customer service, and driving continuous improvement to Lonza's authorization concept. This role offers a unique opportunity to grow your career at the intersection of business and IT. Join … this vital role where your contributions will help us compete globally and achieve our goals! Key responsibilities: Provide 1st and 2nd level support for SAP access-related incidents and service requests via ticketing systems (e.g., ServiceNow). Troubleshoot user access issues in SAP and contribute to GRC compliance. Support user provisioning, de-provisioning, and access modifications in collaboration with … business teams, internal controls, and IT access management. Assist end-users and business collaborators with access-related questions, ensuring a positive customer experience. Support role assignments, approvals, and risk analysis in SAP GRC Access Control. Perform routine checks and monitoring of SAP access controls and segregation of duties. Document SOPs and knowledge articles for recurring issues and workflows. Escalate More ❯

have the desire to learn and want the opportunity to develop and progress their technical career. KEY RESPONSIBILITIES Key responsibilities in this are Technical Support, Supplier Management, Monitoring and Customer Communication. Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high … quality service to their customer base. Monitoring and managing faults through to resolution. Whilst they don t expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to): • Broadband technologies - ADSL/FTTC/FTTP/… team of technical engineers liaising with colleagues from all areas of the business to provide resolutions for customers. The Technical Support Team are responsible for logging and resolving all customer phone calls and emails out of hours. During office hours this task will be under taken by the Service Desk. The Technical Support Analyst will be required to More ❯

support/dispatch, answering the support line, logging and scoping queries, and resolving issues where possible. Creating and maintaining accurate records in our support ticketing system to ensure clear customer history and meaningful management data. Pro actively managing your support queue, providing timely updates to customers, and taking ownership of issues through to resolution. Developing strong diagnostic skills and … Helping to build and maintain online training materials for customers, ensuring they can make full use of our systems. Learning how to install and support our software remotely on customer sites and within AWS-hosted environments. Providing support to colleagues across the Customer Support, Sales, and Customer Care teams to share knowledge and improve service delivery. … have strong team-working and communication skills, and be able to embrace a company culture based on honesty and respect. A professional approach and maintaining a high level of customer service is key. Salary: £25,000 to £26,000 per annum Benefits: Yearly bonus Casual dress Company pension Cycle to work scheme On-site parking No weekends Career More ❯

have the desire to learn and want the opportunity to develop and progress their technical career. KEY RESPONSIBILITIES Key responsibilities in this are Technical Support, Supplier Management, Monitoring and Customer Communication. Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high … quality service to their customer base. Monitoring and managing faults through to resolution. Whilst they don't expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to): • Broadband technologies - ADSL/FTTC/FTTP/… team of technical engineers liaising with colleagues from all areas of the business to provide resolutions for customers. The Technical Support Team are responsible for logging and resolving all customer phone calls and emails out of hours. During office hours this task will be under taken by the Service Desk. The Technical Support Analyst will be required to More ❯

solutions provide high-quality access control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of commercial projects. This is a … field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and … company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety regulations and company policies What they're Looking For Experience in installing and servicing CCTV and access control systems Full UK driving licence (essential) Ability More ❯

We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. Customer Service: A background in providing excellent customer service will set you up for success in this role. You know how to make every customer feel More ❯

We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. Customer Service: A background in providing excellent customer service will set you up for success in this role. You know how to make every customer feel More ❯

We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. Customer Service: A background in providing excellent customer service will set you up for success in this role. You know how to make every customer feel More ❯

will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per … end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes … implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the box when challenging support issues appear. Customer focused mentality required; you love helping other people and see how they make great use of our products. Awareness of API, iOS SDK, JS SDK Experience querying/searching More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a … fantastic opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable More ❯

Scotland, serving businesses across the UK. We deliver comprehensive voice, data, and mobile solutions directly to our business customers, underpinned by The Zenergi Group's strong reputation for exceptional customer service, evidenced by our outstanding 97.5% customer retention rate. We are experiencing exciting growth within our channel business, working collaboratively with other telecoms providers, IT companies, and … Energy brokers to enable them to offer a complete telecommunications service portfolio to their clients. To further develop and nurture these crucial partnerships, we are seeking a highly motivated and results-oriented Partner Account Manager to join our expanding team. About the Role: As a Senior Account Manager at DB Comms, you will be instrumental in securing customer … business development skills, capable of working independently and as part of a collaborative team. Key Responsibilities Relationship Management : Develop and maintain strong, long-term relationships with key stakeholders within customer and partner organisations. Partner Enablement : Understand partner business models and develop tailored enablement plans, including product training, sales support, and marketing resources, to ensure their success in selling DB More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. Intercom is the leading AI customer service company, and we need a Sr Manager, Product Storyteller to own and evolve how we tell our product story across our website. This is a senior-level, strategic role at the intersection of product More ❯

Installation Engineers to join our expanding team. The successful candidate will be working on our Openreach contract. Responsibilities: Working on the Openreach One Fibre Network providing Fibre connectivity to Customer premises Working at heights and in the underground network Splicing fibre and testing at multiple points throughout the installation Working as an individual and as a part of team … be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Organised with an analytical approach to problem solving. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Attention to detail. Have … Group: Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years' experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional More ❯

as internal users and third-party providers. You will be helping with the BAU support of the applications, updates, integrations, and cloud migrations. You will have excellent communication and customer service skills as well as a solid background in supporting applications. Benefits 24 days + bank holiday (increases with length of service) Enhanced maternity leave Local government … in your activities both BAU and projects to ensure the performance of the systems are to the standards of the business. Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications Work with more senior members of the team to ensure correct responses to request for application support. Liaise with systems … development staff or software suppliers on the development of system enhancements to overcome known problems. As the successful applications analyst you will have: Strong customer service skills and excellent written and verbal communication Experience within application support or equivalent technical role Strong problem-solving skills and a demonstrable ability to resolve complex issues Excellent documentation skills Resided in More ❯

as internal users and third-party providers. You will be helping with the BAU support of the applications, updates, integrations, and cloud migrations. You will have excellent communication and customer service skills as well as a solid background in supporting applications. Benefits 24 days + bank holiday (increases with length of service) Enhanced maternity leave Local government … in your activities both BAU and projects to ensure the performance of the systems are to the standards of the business. Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications Work with more senior members of the team to ensure correct responses to request for application support. Liaise with systems … development staff or software suppliers on the development of system enhancements to overcome known problems. As the successful applications analyst you will have: Strong customer service skills and excellent written and verbal communication Experience within application support or equivalent technical role Strong problem-solving skills and a demonstrable ability to resolve complex issues Excellent documentation skills Resided in More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯

of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … seamless, responsive, and high-quality experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities – MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle customer queries via phone … with internal teams, suppliers, and customers to resolve issues efficiently Essential: Minimum Level 2 education (e.g., 5 GCSEs including Maths and English) Strong Excel skills (VLOOKUPs, formulas) Experience in customer service and working under pressure Excellent communication and relationship-building skills Proactive, organised, and adaptable Desirable: Degree in Business, Management, or related field Experience in Managed Print Services More ❯

of Digital Marketing successes to its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live by core timeless principles that … will do The ELEVATE CONCEIRGE Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport, gather information, and identify opportunities … that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate the ability to exceed expectations and deliver above average results for our customers in diverse More ❯

management software) or WMS (warehouse management software) would be very beneficial. The role involves training and assisting clients to use this world-class enterprise software to transform their efficiency, service and profitability. The software handles customer service, logistics, CRM, WMS, TMS, financial and business intelligence for a rapidly growing list of clients in 15+ countries. All our … General support Requirements · Ability to work fluently in English · 2+years’ experience of supporting Warehouse management software, transport management software, other logistics/supply chain software. · B2B experience . Excellent Customer service and Client Management skills. . Strong organisational skills · Good people and communication skills · Bachelor’s degree · Lifelong learner · Attention to detail combined with imagination · Practical approach to More ❯