1,726 to 1,750 of 3,244 Customer Service Jobs in the UK

their UK-based technology client in the search for a proactive and detail-oriented interim Sales Operations Coordinator. This role will support their Sales and Finance teams in managing customer contracts and streamlining post-sale processes. This is an exciting opportunity to gain hands-on experience in a fast-paced, tech-driven environment, working at the heart of the … developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms • Generate and process customer order documentation with accuracy and efficiency• Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion• Maintain accurate contract records and update CRM systems with … key agreement details• Support the creation and filing of MNDAs and other sales-related agreements• Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance• Contribute to internal process improvements and documentation initiatives• Participate in onboarding and training on CRM and sales tools• Identify opportunities to enhance workflow efficiency and support continuous improvement More ❯

within a 24/7 mission-critical environment. You'll be responsible for ensuring planned and reactive maintenance is delivered safely and in compliance with strict operational, QHSE, and customer standards, while supervising a team of shift engineers and subcontractors. Key Responsibilities: Supervise the delivery of all PPM and reactive tasks across the site Act as a High Voltage … and client-specific policies and procedures Manage scheduling for the day engineering team (holidays, absences, etc.) Deliver operational excellence across electrical and mechanical systems Control and supervise third-party service partners when required Liaise with management and escalate urgent issues promptly Maintain technical documentation including SOPs, EOPs, MOPs, and switching schedules Lead and promote a culture of safety and … Regulations Strong electrical background with good mechanical knowledge Experience managing subcontractors and permit-to-work systems Excellent knowledge of health & safety legislation and safe systems of work Strong communication, customer service, and computer literacy skills Ability to work independently and manage workloads effectively LVAP/HVAP certified Desirable Qualifications: IOSH or NEBOSH H&S Certification First Aid training More ❯

within a 24/7 mission-critical environment. You'll be responsible for ensuring planned and reactive maintenance is delivered safely and in compliance with strict operational, QHSE, and customer standards, while supervising a team of shift engineers and subcontractors. Key Responsibilities: Supervise the delivery of all PPM and reactive tasks across the site Act as a High Voltage … and client-specific policies and procedures Manage scheduling for the day engineering team (holidays, absences, etc.) Deliver operational excellence across electrical and mechanical systems Control and supervise third-party service partners when required Liaise with management and escalate urgent issues promptly Maintain technical documentation including SOPs, EOPs, MOPs, and switching schedules Lead and promote a culture of safety and … Regulations Strong electrical background with good mechanical knowledge Experience managing subcontractors and permit-to-work systems Excellent knowledge of health & safety legislation and safe systems of work Strong communication, customer service, and computer literacy skills Ability to work independently and manage workloads effectively LVAP/HVAP certified Desirable Qualifications: IOSH or NEBOSH H&S Certification First Aid training More ❯

Suppression Systems. The Test Engineer will: Conduct client visits (onsite and offsite - UK, Europe, Worldwide). Liaise with clients and advise on the status of work to facilitate premier customer service & on-time delivery on all work and projects. Respond to customer queries and provide technical support. Develop technical skills to enhance own skills & ability to carry … carry out testing. Report and escalate issues in testing which impact performance or quality of results. Collaborate and communicate with colleagues, suppliers, locations, and clients to facilitate a seamless service through the whole BSI supply chain. To be successful in the role, you should possess the following: A minimum of HNC/HND or equivalent in a Mechanical Engineering … discipline, or equivalent industry experience in a test environment. Good communication skills and the ability to write clear and concise reports. Positive customer-focused approach to work and communication with colleagues. Good level of computer literacy and working knowledge of MS Office or equivalent. Strong writing skills - to write clear and concise reports. Ability to work as an individual More ❯

to control and coordinate work. Key Responsibilities Delivering construction and maintenance projects at 11kV, 33kV and 132kV Management of Transmission faults Day to day management of framework contractors Managing Customer Interruptions (CI) and Customer Minutes Lost (CML) risk on the 33kV and 132kV network. Knowledge, Skills and Experience Hold a minimum of an HNC level qualification in Electrical … authorisation of 11kV SAP (desirable) Hold SAP status at 33kV and 132kV (desirable) Have experience in 33kV and 132kV network operation and maintenance (desirable) Be focussed on providing excellent customer service (essential) Be an excellent verbal and written communicator Be proficient in the use of MS Office Hold a full, valid UK driving licence (essential). What Electricity … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯

efficiency through automation and AI, and implement it all directly with our customers. What you'll do As a Security Engineer, you will take technical ownership of the Vodafone service to the customer account, support management, and provide inspired technical leadership to a team of highly skilled engineers working on a key blue chip account that is strategically … critical to both Vodafone and UK PLC. It is essential that the candidate can interface with all levels of management and account teams both internally and with customer representatives, providing a 'best in class' level of support, including out of hours support where required. Support account management with technical skills and coaching of team members. Communicate with internal and … external stakeholders, to a high level of technical detail, whilst ensuring clarity and simplicity in resolution communications. Support colleagues with fault finding and troubleshooting on customer-critical systems. Provide technical insight into key faults and scenarios where service is under threat or impacted, including face-to-face support for customer representatives to overcome outages. Perform RCA and More ❯

a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software support agents have gone on … expertise to investigate technical issues and escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customer service to your customers, ensuring that they feel happy and satisfied and get the most … organisation skills Good diagnostic/problem-solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment 'Bromcom is an Equal opportunities Employer More ❯

will work with a group of visionary back-end and front-end engineers committed to creating and enhancing the tools that empower our operational teams to deliver the exceptional service that sets us apart. The role Our teams strive to deliver exceptional customer service at every customer interaction, and we need them to have the best … trade-offs, and deliver improvements that make a real difference. By tracking outcomes and learning from each release, you'll continuously raise the quality of our tools and the service they enable - giving you direct influence over how we support thousands of businesses every day. The projects You'll lead high-impact projects that shape how our teams operate … our Operations teams up for success as we launch new card products, ensuring they have fast access to the right data to deliver exceptional support from day one. Improving customer communication: We aim to answer 90% of calls within 2 minutes and our tech needs to support that. Lead the optimisation of our phone system (built on Twilio), focusing More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Regionally based, this is a flexible hybrid arrangement. Our hybrid setup typically requires an average of 2 office … Friday. We have 3 x Compliance Data Analysts opportunities to join the River Health at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … when inaccuracies identified. Build key working relationships with rest of team as well as with wider community of data providers and support functions Ww Operations, Asset Management, Asset Records, Customer Billing. Take ownership of data maintenance, working with the data owner and data steward to agree and monitor against levels of service from service providers. Build good More ❯

The Role Reporting to the Head of Sales, you will: Identify and secure new business opportunities across London, focusing on major hotel and restaurant groups. Build and nurture strong customer relationships to deliver growth and maximise revenue opportunities. Manage or co-manage customer New Product Development (NPD) and Existing Product Development (EPD) projects. Take an active role in … price negotiations, ensuring margin and profitability targets are met. Collaborate with internal teams to deliver excellent customer service and project execution. Develop and deliver customer plans and objectives aligned with overall business strategy. Conduct regular customer visits to build trust, identify gaps, and drive business forward. Keep meticulous records of customer activity, sales forecasts, and … project status. Develop in-depth knowledge of products, manufacturing capabilities, and market trends. Contribute to the continuous improvement of business processes and customer engagement. About You Proven track record in new business sales within the drinks sector, particularly into foodservice, hospitality, or distribution channels. Experience selling into key hotel and restaurant groups . Excellent relationship-building and negotiation skills. More ❯

in the UK this position will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do CSC is responsible for the day-to-day delivery of Magnit’s services Facilitate the fulfillment of temporary requisitions through Magnit’s systems and … to empower them for success Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work Maintain an updated SOP “Standard Operating Procedures” for day … to-day procedures so that operations functions efficiently Implement new processes or enhance current processes to strengthen efficiencies What You Will Need A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude! Bachelor’s degree is preferable 3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer More ❯

Tracking and maintaining the progress of the testing function throughout the project lifecycle Benefits Annual leave enhanced with long service. Access to our prestige benefits and rewards portal. Long service rewards: both financial and leave based. Health cash plan. Life assurance scheme. Critical Illness cover Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other … Good documentation skills with a willingness to learn and develop GCSEs (or equivalent) grade C or above in English and Maths Desirable: ISTQB Foundation Certification (or equivalent) Background in customer-focused environments or customer service Experience in IT/software environments If you’re looking to grow your career in a flexible, collaborative environment, we’d love More ❯

in the UK this position will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do CSC is responsible for the day-to-day delivery of Magnit’s services Facilitate the fulfillment of temporary requisitions through Magnit’s systems and … to empower them for success Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work Maintain an updated SOP “Standard Operating Procedures” for day … to-day procedures so that operations functions efficiently Implement new processes or enhance current processes to strengthen efficiencies What You Will Need A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude! Bachelor’s degree is preferable 3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer More ❯

services in a secure environment while championing a people-first agenda. With a strong focus on fostering community and ensuring a healthy work-life balance, they have earned positive customer feedback and continues to experience robust growth. This success enables the company to tackle both challenging and exciting projects. Based in Erskine or Newcastle, with a salary ranging … Solaris/AIX Servers during out-of-hours operations, ensuring high-level support service. This role is pivotal in contributing to team growth, optimising processes for efficiency, and enhancing customer satisfaction. The position involves troubleshooting, monitoring, and improving solutions, with a focus on maintaining SLAs and KPIs. Applicants must be UK sole nationals due to the nature of the … work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. Perform scheduled change More ❯

places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Responsibilities The role Our Life Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and … product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and … growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power … Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox Experience with configuring and maintaining Microsoft Field Service & IoT About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with More ❯

planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with continuous improvement. You also handle contract documentation, inspections, and provide technical advice while supporting the team's development and contributing to asset management. Covering the Edinburgh … provide technical advice on building maintenance and actively contribute to asset management discussions to drive continuous improvement. The Essential Criteria for this role is listed below. Proven experience delivering customer-focused services with a focus on continuous improvement. Extensive experience coordinating and supervising work on both domestic and commercial properties. Strong background in managing contractor to ensure service … delivery, handle change, and support team development. A driving license and access to your own vehicle is mandatory for this role. More about you You bring strong experience delivering customer-focused services with a commitment to continuous improvement. You've successfully arranged and supervised work on domestic and commercial properties and led contractor teams to ensure quality, manage change More ❯

career within a large-scale global environment. Our client is known for the continuous professional development opportunities they offer, and this is an exciting new role within their IT Customer Services Team to drive automation in Service Delivery. Ideally they are looking for an individual with experience in virtual agent technology who has the ability to look to … virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through the proposal and development of new AI agents to streamline processes and improve service delivery Collaborating with cross-functional teams to design, develop, and deploy AI agents that enhance operational efficiency and user experience Testing, evaluating, configuring, and maintaining automation and other integrations … working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

high rise apartments, large detached properties and even thatched roofs. At the heart of everything we do Is a strong team of people committed to achieving exceptional levels of customer service, delivering high quality homes where vibrant and sustainable communities have been created. Our people and the incredible projects that we deliver are amongst the best reasons that … weekly Toolbox Talk (TBT) communications and tracker updates. Maintain site rota (holidays, inductions, training, etc.) and project meeting diaries, including booking and coordination of onsite meeting rooms. Liaise with Customer Relations team; maintain Demo & Handover Snagging tracker. Issue proof of delivery & waste tickets on QFlow, the sustainability management system. Process PPE requests. Manage site supplies, including ordering stationery, consumables … work independently and collaboratively within a team. Adaptable and open to change. Capable of managing workload and prioritising tasks efficiently. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life More ❯

for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to … tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). As An Employer Good relationships are built on trust, integrity, and honesty, the values that underpin CHEC's commitment to the delivery of patient focused services. We More ❯

functional groups including sales, quotations, operations, purchasing and field services. There is considerable interface with our customers to ensure we meet all technical specifications of that requested by the customer and timely delivery of all products and supporting documentation. We have customers in over 60 countries and team members on several continents to ensure responsiveness and support within the … time zone. You will lead a team of highly dedicated Projects Team and will be responsible on driving customer success including growth and retention of our business at targeted accounts. This team is considered the talent pool for this organization and has high visibility for professional growth. What you'll need to succeed Ideally, a Degree in Electrical Engineering … or related field is required. MS degree is preferred. A minimum of 5 years' experience of leading and managing a group of project managers, ideally with expertise in technical customer service/commercial operations role. Preference will be given to those with knowledge and experience working or serving the utility Transmission, Distribution or Power Generation industries. Excellent organizational More ❯

promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality … performance is delivered. Key to this the Collection and Delivery Manager is to manage the Service Centre and its satellites (if applicable) in the day to day collection and delivery network. Essential Criteria: Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self … develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent More ❯

Implementation Specialist III (FICA) Utility background is required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne … helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our … to prioritizing the employee experience and creating an exceptional company culture. Position Overview: The Senior Implementation Specialist at VertexOne will lead our clients through the implementation process of our Customer Information System (CIS) and analyze client business needs and translate them into functional and design specifications. This customer-facing role involves managing multiple projects and relationships, supporting software More ❯

for all, making accounting more effortless. Dext operates across Europe, North America and APAC, with an expanding SaaS product portfolio. We are now seeking an Account Manager to ensure customer satisfaction and loyalty by implementing strategies to reduce churn and enhance user engagement across 1000 of our clients. The role - what you'll do: As the first line of … defence in partner retention for Dext, this role focuses on responding to customer escalations and reducing churn. Collaborate with customer service and account management teams to help us maintain our excellent reputation and support the growth of the UK market by keeping our valued partners happy and satisfied. Act as the main point of contact for all … growth within your portfolio Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Work with the support team and Product team to keep improving self-service resources available for users, with a focus on the help centre Identify areas of risk within your Partner portfolio and take action to proactively Bring ideas for continuous improvement More ❯