176 to 200 of 1,226 Customer Service Jobs in the UK

YEAR MATERNITY COVER POSITION ONLY About the Client: Our client has developed a reputation for high-quality lens and frames. Their customer relationships span many years which is a testament to their quality and service. The Customer Service Team strive to deliver customer satisfaction … will be a point of contact for the use of digital tools, developments, system faults and user queries, and a bridge between our Customer Service, IT and Digital corporate teams. Responsibilities Involved in the overall strategy of increasing traffic to the website and/or other future digital ...

YEAR MATERNITY COVER POSITION ONLY About the Client: Our client has developed a reputation for high-quality lens and frames. Their customer relationships span many years which is a testament to their quality and service. The Customer Service Team strive to deliver customer satisfaction … will be a point of contact for the use of digital tools, developments, system faults and user queries, and a bridge between our Customer Service, IT and Digital corporate teams. Responsibilities Involved in the overall strategy of increasing traffic to the website and/or other future digital ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Please note this post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders … Entry-Level Print Deployment Engineer, you will receive comprehensive training to deploy and support print and IT hardware and software solutions at customer sites. Working alongside experienced colleagues, you will learn to manage installations from start to finish, gaining hands-on technical skills, problem-solving experience, and customer ...

troubleshoot technical issues, offering solutions over the phone or via email Escalate more complex issues to 2nd line support when needed Deliver exceptional customer service, meeting SLAs for resolution and response times Monitor shared mailboxes to ensure all customer queries are addressed Conduct outbound calls to gather … feedback and ensure customer satisfaction Required Skills & Experience: Fluency in both French and English (written and spoken) Strong problem-solving skills and attention to detail A passion for delivering excellent customer service Flexibility to work shifts across weekdays and weekends as part of a rota Clear, professional ...

adoption. Establish and lead efforts in maximising automation opportunities via CoPilot, Power Automate/Platform etc Collaborate with cross-functional teams (Sales, Marketing, Customer Service, IT) to ensure seamless integration and data flow. Work alongside our BA team to gather and analyse business requirements, translating them into functional … payroll and EOR environment Possesses strong knowledge of CRM platforms (e.g., Salesforce, Dynamics 365, HubSpot). Understands business processes across Sales, Marketing, and Customer Service and their usage within D365 CRM e.g. Customer Insights/Sales Hub etc Has excellent stakeholder management and communication skills. Is highly ...

Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities … maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring ...

Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities … maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring ...

implementation Visit sites without on-site technical support as part of a scheduled rota Support the rollout of new technologies and contribute to continuous service improvement Ensure a high standard of customer service and professionalism at all times Essential Skills & Experience Proven experience in IT technical support … with a strong customer service focus Excellent communication skills, able to engage with users at all levels Strong technical knowledge across the following areas: Cybersecurity principles and best practice, Microsoft 365 (including Teams and SharePoint administration)Windows 11 desktop and laptop support, Printer installation and troubleshooting (e.g. managed ...

Line Service Desk Support – Manchester/Hybrid working Our client, a Global Professional Services firm with an International workforce of over 5,500, is looking to add to their IT Service Desk Support Team based in Manchester. Offering phone, email and chat technology support to staff … genuine interest in technology, confident in working in a windows environment. It is essential is that you have exceptional communication skills and proven customer service skills. They are looking to an individual that is proud to show and act on initiative and experienced in working within a Team ...

services environment. This role is critical in ensuring the smooth operation of end-user computing, communication, and conferencing systems, with a strong focus on customer service and operational excellence. The IS Analyst will work closely with internal IT teams and third-party managed service providers, acting … across multiple international offices. Key Responsibilities Support & Operations Provide 2nd line escalation support for complex technical issues. Act as an escalation point for managed service providers. Deliver remote and in-person technical support to end users. Support audio-visual and virtual meeting platforms (eg Teams, Zoom, WebEx). Accurately ...

Role: 1st Line Support Engineer Location: Buckingham, Buckinghamshire Model: On-site Salary: Up to £28,000 Overview Our client is an award-winning Managed Service Provider (MSP), recognised for delivering high-quality IT support and exceptional customer service. They are seeking a motivated 1st Line Support Engineer … first point of contact for end users. Key Responsibilities Provide remote office support to end users Log and manage incidents and service requests via a ticketing system Troubleshoot issues across Windows 10/11 and Microsoft 365 Perform basic Active Directory user administration Support hardware, peripherals, and meeting room ...

within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. … class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/ ...

Support Service Desk Analyst, you will be responsible for being a team member of the 1 st Line Service Desk team that will be responsible for providing 1st line ICT support for the Group. Acting as a point of escalation for the Associate Service Desk Analysts. … will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in Service Delivery, in particular the areas of incident and request management. You should have good interpersonal skills and be comfortable building relationships with customers at all levels. You must ...

Security Engineer Service & Maintenance Location: West Midlands or M40 Corridor Salary: £32,000 - £35,000 + standby & call-out fees Holidays: 27 days + birthday off + bank holidays Our client, an award-winning leader in the security installation sector, is seeking a Service and Maintenance Security Engineer … experienced engineer looking to work with cutting-edge security technology, develop professionally, and be part of a company that values its people. Key Responsibilities: Service, maintain, and troubleshoot intruder alarms, CCTV, and access control systems on customer sites in compliance with company and BS/EN standards. Carry ...

Security Engineer Service & Maintenance Location: West Midlands or M40 Corridor Salary: 32,000 - 35,000 + standby & call-out fees Holidays: 27 days + birthday off + bank holidays Our client, an award-winning leader in the security installation sector, is seeking a Service and Maintenance Security Engineer … experienced engineer looking to work with cutting-edge security technology, develop professionally, and be part of a company that values its people. Key Responsibilities: Service, maintain, and troubleshoot intruder alarms, CCTV, and access control systems on customer sites in compliance with company and BS/EN standards. Carry ...

Line Support Engineer - MSP My client is a growing Managed Service Provider looking for a proactive 1st Line Support Engineer to join their technical support team, providing high-quality IT support to a diverse client base. Responsibilities: Acting as the first point of contact for IT support via phone …/3rd line engineers with clear documentation Maintaining accurate ticket notes and technical documentation Supporting remote and on-site clients when required Delivering excellent customer service and building strong client relationships Key Skills & Experience: Previous experience in a 1st Line/Service Desk role (MSP experience preferred ...

looking to recruit an IT apprentice to join their fast-paced dynamic team. Founded in 2011, we pride ourselves on delivering excellent customer service and rapid response times to our customers IT problems. About the role: The First Line Support Apprentice will provide initial technical assistance to colleagues … Microsoft Azure Cloud Support Specialist - Level 3 ICT Apprenticeship and you will be providing predominantly remote 1st line support to our varied customer base across Yorkshire. This entry level role is ideal for individuals looking to start a career in IT, offering hands on experience alongside a recognised apprenticeship ...

recruit someone as a Graduate Operations & Technical Support Coordinator, you will support the day-to-day running of the office and the delivery of customer services. The role blends administration, customer service, supplier coordination, and hands-on technical support. Key Responsibilities: Administration & Office Operations Maintain a tidy … professional office environment Ensure office supplies and equipment are stocked and functioning Customer Support & Service Coordination Log and manage customer requests, ensuring they reach the correct department Handle domain-related tasks including Nominet and OpenSRS administration Assist with basic customer onboarding and service changes Supplier ...

This is a client focused administrative role suited to someone who enjoys organisation, accuracy and delivering an excellent customer experience. It is ideal for an individual who does not want a sales role but enjoys retaining customers, supporting service delivery and ensuring clients receive the right level … date client records and databases Support and monitor client account connections, explaining benefits where required Meet key performance indicators related to client retention and service upgrades Contact clients to obtain missing application, payment or data information Process changes to client service packages, including upgrades and downgrades Identify missing ...

Join a well-established business in Birmingham and kickstart your career in technology and customer service. This apprenticeship is a fantastic opportunity to gain hands-on experience, develop technical skills, and work with a supportive team. Role As a Technical Customer Service Apprentice … efficiently and effectively. Learn and carry out the configuration of technology systems for end users. Collaborate with internal teams to ensure seamless delivery and customer satisfaction. Maintain accurate records of support requests and resolutions. Training Teaching and learning the skills, knowledge and behaviours within Customer Service. The company ...

systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Process Support Administrator, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, wed love … hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will ...

after customers to encourage repeat business. Key responsibilities Handle inbound enquiries via phone, email, and our website, responding promptly and professionally. Understand what the customer needs, recommend the right solution, and produce accurate quotations. Follow up enquiries and quotes to keep opportunities moving and close sales. Support outbound campaigns … order completion, ensuring details are correct and customers are kept informed. Work closely with colleagues to ensure smooth internal coordination and a great customer experience. What were looking for Sales and/or customer service experience (B2B). A confident, friendly, and professional communicator by phone ...

resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices … replace faulty equipment Represent the team in meetings, drive forward ways to improve the office working environment Participate in project work Apply exceptional customer service skill ensuring regular communication with internal colleagues and go the extra mile with every call, email or request handled Work with other teams ...

professionalism. A keen interest in the hospitality sector is essential, as you will be working in a fast-paced and lively environment where exceptional customer service is paramount. You'll provide hands-on technical support to staff and management across multiple properties, troubleshoot hardware, software, and network issues … more A+/Network+ or equivalent certification (desirable: Microsoft certifications like MCP/MCSA, ITIL) A genuine passion for technology combined with top-tier customer service mindset Enthusiasm for the hospitality industry and working in a lively, people-focused setting What's In It for You: 28 days ...

professionalism. A keen interest in the hospitality sector is essential, as you will be working in a fast-paced and lively environment where exceptional customer service is paramount. You'll provide hands-on technical support to staff and management across multiple properties, troubleshoot hardware, software, and network issues … more A+/Network+ or equivalent certification (desirable: Microsoft certifications like MCP/MCSA, ITIL) A genuine passion for technology combined with top-tier customer service mindset Enthusiasm for the hospitality industry and working in a lively, people-focused setting What’s In It for You: 28 days ...