Warranty Helpdesk Engineer
- Hiring Organisation
- MSX International
- Location
- Colchester, Essex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Role Purpose To provide essential customer support for one of our longstanding automotive partners a leading global vehicle manufacturer. Working with the dealer network to review multiple customer warranty … claims and record findings in a bespoke tracking tool. Role Scope Accept and attempt to resolve enquiries from Customer Dealers (and Customer personnel) Record data as required into a bespoke computer application. Liaise with Customer Engineers/Staff on all issues associated directly with Prior Approval Helpdesk ...