Dunstable, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customerservice skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications … exposure to infrastructure and/or database management. Bespoke Modules: Confident Communication - Enhance communication through self-awareness, body language, voice control, and digital skills, CustomerService Fundamentals - This course covers customerservice essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps More ❯
Buckingham, Buckinghamshire, South East, United Kingdom
Baltic Apprenticeships
Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customerservice skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications … exposure to infrastructure and/or database management. Bespoke Modules: Confident Communication - Enhance communication through self-awareness, body language, voice control, and digital skills, CustomerService Fundamentals - This course covers customerservice essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Service Desk Manager - £40,000 - £45,000 + Bonus - Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an … operational and performance-driven individual who can ensure first-class customerservice? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The … Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customerservice and technical support to our clients. Knowledge & Experien ce Team Leadership experience More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer!
Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯
Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Refresco Drinks UK Limited
Company description: . Job description: Are you an experienced technical support professional with a passion for customerservice and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance … to make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager Refresco UK Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary dependent … dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are More ❯
French & Spanish speaking CustomerService Administrator Our client is a leading and well-established global technology brand who are looking for a fluent French AND Spanish speaker (trilingual) to support business customers with calls, emails, and live chat for the EMEA territory. LOCATION Hybrid role. Working in the … customers with calls, emails, social media, and live chat queries and also coordinate product returns from the EMEA territory. Responsibilities include: Provide first level customer support in Spanish and French. Manage the CustomerService and Email databases ensuring that a 24-hour response is achieved. Communicate with … special product requests from Technical Support. Attend product training. CANDIDATE EXPERIENCE/SKILLS Fluency in both French AND Spanish is essential. Previous experience in customerservice or administration is a preference. Good skills and understanding of social media platforms is preferred. Excellent communication skills. Ability to coordinate and More ❯
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
Castle View Group
Our client is looking to recruit several CustomerService Advisor to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Why this job matters Are you someone … who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role. Why not use your skills to make a difference and join our Home Technical Team in Darlington. Youll be talking over the … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can More ❯
In this role, you’ll take the lead on technical design and development, working with cross-functional teams to implement customised solutions across Sales, CustomerService, and Market Insights—helping us better understand and serve our customers. What you\\\'ll be doing: Designing, developing, and implementing Microsoft Dynamics … CE solutions focused on Sales, CustomerService, and Market Insights. Customising and configuring Dynamics 365 CE using Power Platform tools such as Power Automate, Power Apps, and Dataverse. Developing technical specifications and documentation based on business requirements and stakeholder input. Building and extending workflows, plugins, custom APIs, and … to data migration and system optimisation activities. What you\\\'ll bring: Proven experience (2+ years) as a Technical Consultant working with Microsoft Dynamics 365 Customer Engagement. Deep knowledge of D365 Sales and CustomerService modules, with a strong grasp of CRM business processes. Proficiency in Power Platform More ❯
cameras, vehicle warning safety kits, FORS compliance kits, CCTV and 360 cameras. We have an outstanding record of high-quality work delivery and excellent customerservice and so you must have high standards, an eye for detail, and take real pride in your work. Youll have excellent customerservice and communication skills; talking customers through the work undertaken, how to best use the products/services provided, and answering queries to a high standard. Youll also have excellent admin & organisational skills, ensuring the timely and accurate completion of paperwork that reflects the needs of customers and … youll be provided with a company van. You must therefore have a current and valid driving licence. Key parts of the role Travelling to customer locations to install products such as vehicle alarms, trackers, beacons, reverse cameras, witness cameras, vehicle warning safety kits, FORS compliance kits, CCTV and More ❯
Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customerservice? Working for … a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary … responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customerservice and technical support to our clients. Knowledge & Experience Team Leadership experience in a technical operations environment Good knowledge of ServiceNow Strong interpersonal and communication skills - presentation, written and More ❯
level Test Center Manager position for our Pearson Professional Centers in Surrey, BC. (th Ave, Surrey, BC) . You will utilize your communication and customer skills with external customers while also working to select new Test Administrators, and provide job coaching, and fair performance appraisals to current employees. SCHEDULE …/conflict resolution/scheduling. Trains, develops, and coaches staff. First contact for facility issues. Ability to multi-task. Qualifications: Minimum of one-year customerservice experience preferred. One year of supervision experience in customerservice preferred. High school diploma or equivalent is required. Bachelor's … degree or equivalent business experience preferred. Team leading and training skills, and exposure to a testing environment are strongly preferred. Strong communication and customerservice skills are a must, delivered with focused attentiveness and moderate interaction. Must be flexible in work hours and days. Ability to complete all More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Castle View Group
Our client is looking to recruit several CustomerService Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Are you someone that has a wealth … skills you've built up from years of building relationships with those around you. If so, you have transferrable skills to success in a CustomerService Technical role. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be … helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. We understand that life never stands still, and like most roles, this opportunity is designed with flexibility in mind. We're More ❯
Unit 3C, Innovate Park, Adwick Park, Manvers, Rotherham, England
DATACORE SOFTWARE (UK) LTD
supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customerservice actions and discussions Training As an IT … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. Kick-start your tech career with purpose! At Datacore, we're not just a technology company — we're innovators, powering the future of … supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customerservice actions and discussions Salary, Hours & Benefits More ❯
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customerservice skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham, West Sussex. NO EXPERIENCE REQUIRED - ADDITIONAL … Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customerservice skills. Working as an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer your primary focus will be to provide … first point of contact within the Network Operating Centre you will employ your interpersonal skills combined with technical knowledge to help resolve or escalate customer issues. This job would be perfect for someone with experience within a similar role looking for a new challenge but also presents itself as More ❯
are: Expert Module - MS-900 Microsoft 365 Fundamentals - Demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity, compliance and collaboration. Bespoke Module - CustomerService Fundamentals- This course covers understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Bespoke Module - Problem Solving & Innovation - This course … covers problem-solving techniques, defining issues, implementing solutions, and creating an innovative culture. A Typical Day in the Job: Provide an excellent level of customerservice to staff and students. IT systems support across a cluster of schools. Support an active ITIL based helpdesk. Support a wide range … to an Employee Assistance Programme which provides confidential, independent, and unbiased information and guidance 24/7. Private pension Desired Qualities, Skills and Knowledge: CustomerService - Teaching and learning is at the forefront of everything, you are to ensure you provide a warm and friendly service to More ❯
the heroes of broadband, bringing fast and reliable connectivity to communities across the UK. Join our dynamic, passionate team that's all about exceptional customerservice and providing top-notch, affordable broadband solutions. This role is customer facing and will be going door-to-door selling a … new full fibre service. Responsibilities: Be the ultimate champion of our services with your engaging personality. Set the bar high for customerservice and always exceed expectations. Showcase your organisational and time management superpowers. Stay ahead of the game by mastering our products and services. Requirements: Embrace a … proactive, "can-do" attitude. You must have a Driving licence Shine with stellar customerservice skills; every interaction should be memorable. Time-management and organisational skills. Develop the uncanny ability to build connections faster than a broadband router. Rewards: Start with a salary of More ❯
to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customerservice by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customerservice, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customerservice standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯
to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customerservice by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customerservice, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customerservice standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯
highly reputable Managed Services Provider (MSP) that's seeking a talented individual to oversee their IT Services. If you have a passion for leadership, customer satisfaction, and driving operational efficiency, this could be the perfect role for you! Your new role As the IT Service Manager, you will … be responsible for leading and developing the service desk team, ensuring top-notch service delivery to clients, and continuously improving processes. This is a management-focused role, so you'll need strong people skills and a solid understanding of service delivery principles. Lead, mentor, and develop the … service desk team to achieve high motivation and performance Oversee managed service delivery from order acceptance through to completion Participate in project meetings to ensure smooth service transitions Monitor help desk tickets, escalations, and SLA compliance Lead service review meetings and identify growth opportunities Ensure help More ❯
will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customerservice skills, and a proactive approach to resolving issues during classroom-style deployments. Responsibilities: Device Preparation : Configure devices using Workspace ONE (WS1) and … users during deployment to assist with setup and answer any questions. Support and Troubleshooting : Provide basic technical support to resolve issues encountered during deployment. Customer Interaction : Maintain a professional, user-focused approach, delivering excellent customerservice throughout the deployment process. Required Skills and Experience: Security Clearance : SC … device build preparation. Deployment Experience : Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations). CustomerService : Strong interpersonal and communication skills with a focus on delivering user-centric solutions. Basic Technical Support : Ability to troubleshoot and resolve common More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication : the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
evolving needs of their valued customers, adapting to the ever-changing technological landscape. At the core of the business are their guiding principles: exceptional customerservice, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of … resolving ticket issues Setting up, installing, and configuring cutting-edge software and hardware Collaborating on existing network projects and conducting testing Delivering top-notch customerservice and technical support Handling password resets and management Full training and support will be provided by your workplace mentor and from the … for all things IT Experience building or upgrading PCs with the latest technologies Team player mentality Outstanding interpersonal skills A commitment to delivering exceptional customerservice A grade 4 in Maths and a grade 5 in English at GCSE is required for this role Your Training with Baltic More ❯
Job Title: Field Engineer Job Description Our Client is seeking a competent Field Engineer with strong analytical skills and excellent customerservice abilities. The role requires knowledge of data networking, including Switches and Routers. This would be an initial 6-month contract role. The Engineer would be covering … Central Belt Scotland. Responsibilities Travel to customer sites to install and commission new Routers. Set up bridge calls with the commissioning team for testing and validation. Remove old equipment after successful installation of new Routers. Provide excellent customerservice to a variety of clients including doctors, chemists … dentists, schools, government buildings, hospitals, and emergency services. Essential Skills Competent analytical skills. Strong customerservice skills. Knowledge of data networking, including Switches and Routers. Experience with cabling, Routers, Switches, laptops, and rack and stack. Own car and mobile phone required. Location: Glasgow, UK More ❯