Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯
Myers Squibb, and Samsung. AWS is seeking an experienced Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering great customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean … tactically and strategically. As key team member in this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers' business. Key job responsibilities Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue More ❯
Role: IT Field Delivery Engineer Location: Bristol Bath Taunton Role Purpose: To attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Conduct diagnostics, repair, and replacement of PCs, laptops … printers, and retail equipment with associated peripherals. This may also include basic servers and relevant network activities in line with business requirements. Complete customer rebuilds and configuration at desk level. Assist other engineers in delivering service to our customers. Provide cover for site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set … Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve the required commit time and accurately reflect work done through More ❯
Role: IT Field Delivery Engineer Location: Bristol Bath Taunton Role Purpose: To attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Conduct diagnostics, repair, and replacement of PCs, laptops … printers, and retail equipment with associated peripherals. This may also include basic servers and relevant network activities in line with business requirements. Complete customer rebuilds and configuration at desk level. Assist other engineers in delivering service to our customers. Provide cover for site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set … Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve the required commit time and accurately reflect work done through More ❯
and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation. ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward. This Role The Logistics Associate Apprentice … weekly activities to ensure effective use of resources. Ensuring proofs of delivery are activity managed in a timely manner. Liaising with the Planning control tower and team to ensure service levels are maintained. Liaising with clients, sub-contractors, overseas offices and agents. Working closely with client's supply chain function to ensure schedules are met and are accurately reported … on. Responding to changing customer demands seamlessly. Communicating with customers and understanding customer requirements. Onsite experience with our customers Academic eligibility and requirements Logistics Associate Apprentices must commit to the following academic responsibilities over the 2-year programme. Apprentices are required to attend classes one full day per week at TU Dublin. Complete a structured curriculum of theoretical More ❯
Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key responsibilities: Will be required to conduct activities for diagnostics, repair and replace PC's, Laptops, Printers, and retail … equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence Achieve the dynamic KPI targets set for your role Communicate … with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way More ❯
Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key responsibilities: Will be required to conduct activities for diagnostics, repair and replace PC's, Laptops, Printers, and retail … equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence Achieve the dynamic KPI targets set for your role Communicate … with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way More ❯
Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key responsibilities: Will be required to conduct activities for diagnostics, repair and replace PC's, Laptops, Printers, and retail … equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence Achieve the dynamic KPI targets set for your role Communicate … with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way More ❯
East London. The successful candidate will have years of experience working hands on with complex AV systems, still be excited by the technology, and be keen to deliver outstanding customer service. Daily duties will include room and system checks, responding to requests for support, investigating and troubleshooting AV issues at the site and ensuring any active tickets are updated. … access to CTS accreditation will be provided. Key Responsibilities: Fault finding rectifying AV systems at the client site Providing remote assistance and onsite technical support for clients Completion of service reports and ticket management on company systems Carrying out preventative maintenance on installed systems at the site Providing technical assistance to Service Coordinators for handling customer enquiries … as required. Reporting any escalated matters directly to line manager Liaising with other project and engineering teams to develop customer and site knowledge as necessary Based on site in East London salary will be circa £40k-£55k p.a. doe plus overtime and benefits Your skills and experience Experience of installing, commissioning and servicing commercial audio-visual systems including projection More ❯
Employment Type: Permanent
Salary: £40000 - £55000/annum plus overtime and benefits
art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of … the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯
recognition for your individual contributions, and a variety of benefit options for you to choosefrom. Meet Your Team Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge SAP technologies, advancing the RISE with SAP initiative, promoting Clean Core principles, and accelerating SAP Business Technology Platform (BTP … focus on adopt and derive), starting with Enterprise archetypes and scaling digitally. Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP's cloud qualities. Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness. Support adoption, identifying and mitigating technical adoption risks. Align … customers and partners with SAP's Clean Core strategy, accelerate BTP adoption and promote SAP best practices. Provide customer context to all teams, enhancing customer proximity and experience. Articulate the value of the designed target architecture and possible intermediate/transition steps as well as provide guidance on the realization of the identified benefits Serve as a trusted More ❯
time basis for 12 months. This role will be based in our Merton office. Oversees the overall e-commerce strategy, operations, and performance. Responsible for driving sales and improving customer experience. KEY REPSONSIBILITIES Responsible for the development and maintenance of the New Ecommerce Japan website locale Acting as the main point of contact for all B2C Japan locale e … commerce operations, overseeing both front-end and back-end website management, supply chain, fulfilment and customer service. Managing Japan partner instructions and guidelines, coordinating activities related to Japan locale operations to ensure seamless collaboration and execution. Monitoring, tracking, and reporting on all Japan locale revenue, sales, and expected targets, ensuring key milestones for online revenue are met. Conducting competitor … performance, conversion rates, and other key business metrics, providing insights for future performance and strategies. Conducting site audits and implementing initiatives to improve the online shopping experience, focusing on customer experience (CX) and user experience (UX). Collaborating closely with the Buying and Commercial teams to align on trading strategies and optimize the online product offerings. Managing relationships with More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
The Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our … work closely with NHS and government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in More ❯
skills: Will have operated at Board level previously in a Chief Technology Officer, Chief Information Officer, or IT Director post. Able to influence and be graciously disruptive. Experience with customer-focused omni-channel engagement in a retail environment. Will be customer-focused personally. Experienced technology leader who's led the full IT remit including innovation, systems, infrastructure, service … implementation highly desirable. Open, honest, able to gain trust, collegiate. Must be an advisor, not order taker. Proactively learns about the business beyond technology in order to deliver better service to the customer without increasing operating costs. Must be able to work at pace in a complex organisation and be commercially aware Applicants not contacted within six weeks More ❯
Consultant at BUI, you will be responsible for driving sales and revenue growth by identifying and closing new business opportunities, building and maintaining relationships with customers, and providing exceptional customer service. Responsibilities Lead Generation: Respond to incoming business enquiries while proactively networking and generating self-sourced leads Business Growth: Identify new business opportunities within the UK and Ireland region. … and fostering long-term relationships. Client Engagement: Build and sustain strong client relationships through both telephone and face-to-face interactions, ensuring a solution-based approach to selling security service Technical solution selling across multiple Microsoft, Cyber Security and Networking products and services. Work closely with Strategic Vendors, including Microsoft to uncover and build on new opportunities. Understand and … position Microsoft programs to assist with driving Usage/Consumption growth. Improve customer satisfaction with enterprise customers and own key Customer Executive-level relationships. Build and maintain relationships within an assigned account base of existing customers. Facilitate the introduction of BUI products and services technology capabilities, and drive the sale of technical products, programs and/or services. More ❯
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Instinct Resourcing
levels of the organisation. Excellent written and communication skills. Ability to manage concurrent projects, including those outsourced to external supplier and agencies. Experience of working in a fast-paced customer focused environment and delivering excellent customer service. Ability to demonstrate working with and supporting internal and external remote stakeholders. Additional Desirable skills Experience of e-learning development or More ❯
UK and Irish market. This exceptional web channel attains, retains and drives frequency of customers and aligns with the broader omni-channel experience to deliver the M&S unified customer commerce ambition. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our … customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special More ❯
and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯
Knowsley, Prescot, Merseyside, England, United Kingdom
Reed
and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯
Knowsley, Prescot, Merseyside, England, United Kingdom
Reed
and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯
Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated … shop fitting works. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times. Keeping the customer and Project Services More ❯
Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated … shop fitting works. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times. Keeping the customer and Project Services More ❯
Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated … shop fitting works. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times. Keeping the customer and Project Services More ❯
Role: Senior IT Field Delivery Engineer Location: Bracknell Role Purpose: This is a fantastic opportunity to join our client where you will attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. … part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the branch within company guidelines Assist other engineers in the delivery of service to our customers Cover site roles where required due to planned or unplanned absence Achieve KPI target of 5 visits/fixes per day Communicate with Call Administration and … time, and reflect actual work done in real time by way of accurate and quality updates Carry out any other reasonable request from line management Be able to complete customer rebuilds and configuration to desk Will carry out AV repairs and printer repairs Will be able to carry out IMAC projects with little supervision Participate in 24/ More ❯
HGV City Flex Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is "yes, absolutely!" then this is the role for you! Everything You Need … to Know We have a new opportunity to join Severn Trent's Waste Customer Networks team covering the Central Birmingham region . This team is responsible for the inspection, maintenance, improvements, and repair of our waste network. The HGV City Flex Operative role involves working in a two-person team. You'll be responsible for resolving various issues and … providing excellent service to our customers. You'll work within communities, addressing issues such as blocked sewers, using vacuum, jetting, and blockage clearing equipment. The role operates on a shift pattern, including weekends and evenings, on a rotating schedule. Key Responsibilities Carrying out CCTV surveys of drainage systems to maintain, diagnose, and determine solutions. Liaising with other departments including More ❯