2,476 to 2,500 of 2,608 Customer Service Jobs in the UK

time basis for 12 months. This role will be based in our Merton office. Oversees the overall e-commerce strategy, operations, and performance. Responsible for driving sales and improving customer experience. KEY REPSONSIBILITIES Responsible for the development and maintenance of the New Ecommerce Japan website locale Acting as the main point of contact for all B2C Japan locale e … commerce operations, overseeing both front-end and back-end website management, supply chain, fulfilment and customer service. Managing Japan partner instructions and guidelines, coordinating activities related to Japan locale operations to ensure seamless collaboration and execution. Monitoring, tracking, and reporting on all Japan locale revenue, sales, and expected targets, ensuring key milestones for online revenue are met. Conducting competitor … performance, conversion rates, and other key business metrics, providing insights for future performance and strategies. Conducting site audits and implementing initiatives to improve the online shopping experience, focusing on customer experience (CX) and user experience (UX). Collaborating closely with the Buying and Commercial teams to align on trading strategies and optimize the online product offerings. Managing relationships with More ❯

The Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our … work closely with NHS and government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in More ❯

skills: Will have operated at Board level previously in a Chief Technology Officer, Chief Information Officer, or IT Director post. Able to influence and be graciously disruptive. Experience with customer-focused omni-channel engagement in a retail environment. Will be customer-focused personally. Experienced technology leader who's led the full IT remit including innovation, systems, infrastructure, service … implementation highly desirable. Open, honest, able to gain trust, collegiate. Must be an advisor, not order taker. Proactively learns about the business beyond technology in order to deliver better service to the customer without increasing operating costs. Must be able to work at pace in a complex organisation and be commercially aware Applicants not contacted within six weeks More ❯

who will be required to travel regularly to different locations maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯

communities. We are currently recruiting for Head of Omnichannel to join our Digital team at Holland & Barrett. The Head of Omnichannel is responsible for driving a seamless and integrated customer experience across all digital and physical touchpoints. This role focuses on maximising revenue and profitability through strategic omnichannel management, ensuring alignment between e-commerce, mobile, and retail operations. By … breaking down silos and fostering collaboration across teams, systems, and processes, the role creates a cohesive ecosystem that enhances customer engagement and business growth. Additionally, the role drives digital transformation and innovation, staying ahead of industry trends to evolve and optimise the omnichannel experience. The Role: Key Responsibilities: Customer Experience Integration Develop a seamless shopping experience across online … and offline channels, optimising services like BOPIS, Ship to Store, and unified customer service. Lead the planning and execution of major sale events, ensuring smooth omnichannel experiences that enhance engagement and revenue. Digital Growth & Development Oversee App growth strategies to drive user engagement, retention, and monetisation. Lead Subscription & Save initiatives and ensure the effective execution of the Digital Trade More ❯

Consultant at BUI, you will be responsible for driving sales and revenue growth by identifying and closing new business opportunities, building and maintaining relationships with customers, and providing exceptional customer service. Responsibilities Lead Generation: Respond to incoming business enquiries while proactively networking and generating self-sourced leads Business Growth: Identify new business opportunities within the UK and Ireland region. … and fostering long-term relationships. Client Engagement: Build and sustain strong client relationships through both telephone and face-to-face interactions, ensuring a solution-based approach to selling security service Technical solution selling across multiple Microsoft, Cyber Security and Networking products and services. Work closely with Strategic Vendors, including Microsoft to uncover and build on new opportunities. Understand and … position Microsoft programs to assist with driving Usage/Consumption growth. Improve customer satisfaction with enterprise customers and own key Customer Executive-level relationships. Build and maintain relationships within an assigned account base of existing customers. Facilitate the introduction of BUI products and services technology capabilities, and drive the sale of technical products, programs and/or services. More ❯

levels of the organisation. Excellent written and communication skills. Ability to manage concurrent projects, including those outsourced to external supplier and agencies. Experience of working in a fast-paced customer focused environment and delivering excellent customer service. Ability to demonstrate working with and supporting internal and external remote stakeholders. Additional Desirable skills Experience of e-learning development or More ❯

UK and Irish market. This exceptional web channel attains, retains and drives frequency of customers and aligns with the broader omni-channel experience to deliver the M&S unified customer commerce ambition. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our … customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special More ❯

Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated … shop fitting works. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times. Keeping the customer and Project Services More ❯

Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated … shop fitting works. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times. Keeping the customer and Project Services More ❯

Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated … shop fitting works. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times. Keeping the customer and Project Services More ❯

and specifically the IT industry. Role Respond to transactional quote requests from the teams account base, identifying opportunities to increase lines per quote and overall revenue and profit. Manage customer expectations around pricing, stock availability and lead times. Cover Account Managers while out of the business or whilst they have focus time. Work alongside Account Managers to help manage … their bid business. Work with the Sales Operations teams to help improve customer inefficiencies and overall business processes. Work closely with Finance and Customer Services to resolve issues and queries. Keeping up to date and informed on all new products, services, and sales tools. Training Training is to be delivered every 2 weeks (hybrid) within the workplace. Successful More ❯

Role: Senior IT Field Delivery Engineer Location: Bracknell Role Purpose: This is a fantastic opportunity to join our client where you will attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. … part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the branch within company guidelines Assist other engineers in the delivery of service to our customers Cover site roles where required due to planned or unplanned absence Achieve KPI target of 5 visits/fixes per day Communicate with Call Administration and … time, and reflect actual work done in real time by way of accurate and quality updates Carry out any other reasonable request from line management Be able to complete customer rebuilds and configuration to desk Will carry out AV repairs and printer repairs Will be able to carry out IMAC projects with little supervision Participate in 24/ More ❯

HGV City Flex Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is "yes, absolutely!" then this is the role for you! Everything You Need … to Know We have a new opportunity to join Severn Trent's Waste Customer Networks team covering the Central Birmingham region . This team is responsible for the inspection, maintenance, improvements, and repair of our waste network. The HGV City Flex Operative role involves working in a two-person team. You'll be responsible for resolving various issues and … providing excellent service to our customers. You'll work within communities, addressing issues such as blocked sewers, using vacuum, jetting, and blockage clearing equipment. The role operates on a shift pattern, including weekends and evenings, on a rotating schedule. Key Responsibilities Carrying out CCTV surveys of drainage systems to maintain, diagnose, and determine solutions. Liaising with other departments including More ❯

the Branch within company guidelines. Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by … way of accurate and quality updates. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Be able to do customer rebuilds and configuration to desk. Will carry out AV repairs and Printer repairs. Will be able to carry out IMAC projects with little supervision. … operation. Key Clients specific procedures. Trained in Desktop/Laptop/Printers and Servers. SC Clearance (or willingness to apply) is required. Excellent knowledge of common software products. Excellent customer facing skills. More ❯

direction the business should take & improvements to their offerings. You will initially lead a small team to build machine learning capability to apply to the companies rich set of customer data to help improve credit risk processes. Hiring will be important and as your team expands you will be tasked with structuring the team in such a way that … Data Science can be applied to all areas of the business - Marketing, Operations, Customer service. The Chief Data Scientist will also be tasked with using Data to enrich the Customer experience. Chief Data Scientist Experience Required : - Strong Statistics/Maths/Econometrics Background - RDBMS/SQL experience - Strong Msc or PhD Background Any experience in the following is More ❯

of our customers' brands. Throughout the world, demand for higher standards of public health, stricter food safety legislation and compliance with workplace safety regulations are driving demand for our service expertise. Rentokil Initial is a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: Rentokil Initial is a FTSE … UK, US, Australia, France and emerging Asian and Latin American markets. Contract based businesses with >85% retention rates. Rentokil Initial has identified three core values that underpin our business - Service, Relationships and Teamwork. By living our values, we are better placed to offer consistently outstanding customer service. Qualifications We'd love to hear from you if you have More ❯

ServiceNow Developer UK-Based | Hybrid | Full-Time Digital Customer Experience Team £60,000 - £70,000 + Private Healthcare + Pension + Unlimited Training Budget Make a Real Impact with Tech That Transforms We're hiring a ServiceNow Developer to help shape smarter, faster, and more human digital experiences. If you have 2+ years of hands-on development experience with … the ServiceNow platform, this is your opportunity to work on meaningful transformation projects across industries - from IT and HR to customer service. You'll be part of a high-performing team that puts users first, leverages cutting-edge tech like GenAI, and delivers solutions that actually make people's work lives better. What You'll Do Platform Engineering Configure … Glide API Apply GenAI, Now Assist, and Data Fabric to build intelligent, responsive solutions UX-Focused Development Create sleek, role-based interfaces using Next Experience UI, UI Builder, and Service Portal Build dashboards and portals that empower users and simplify journeys Seamless Integration Connect ServiceNow to third-party systems (HR, CRM, eCommerce) via REST/SOAP APIs Ensure consistent More ❯

to gather requirements for and assist in the delivery of the SharePoint Online platform. You will be the SME for the Microsoft Collaboration ecosystem, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint related work. This is an opportunity for an experienced SharePoint Online … administrator to be involved in establishment of a service from the ground up, bringing with them best practice and adoption experiences. There will be instances where the post holder will be required to work evenings and weekends for maintenance, migration and project related activities. The Successful Applicant Essential: Relevant Microsoft 365 certifications Proven experience as a SharePoint/M365 … Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes Knowledge of SharePoint and M365 security models, permissions, and user authentication methods Experience with SharePoint operations and processes Experience of Power Apps/Power Platform Proficiency in PowerShell Desirable: Familiarity with third-party SharePoint tools and applications. E.g. Sharegate ITILv3 (or above) certification. What's on Offer More ❯

the delivery of the SharePoint Online platform. You will get the opportunity to be the SME for the Microsoft Collaboration ecosystem for the organisation, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint related work. This is an opportunity for an experienced SharePoint Online … administrator to be involved in establishment of a service from the ground up, bringing with them best practice and adoption experiences. This is a permanent role based in Farringdon, London and you may also be required to attend weekly team meetings at the Twickenham office. This is a hybrid working role, requiring office attendance 2 days per week. There … activities. What you'll need to succeed Essential: Relevant Microsoft 365 certifications Proven experience as a SharePoint/M365 Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes Knowledge of SharePoint and M365 security models, permissions, and user authentication methods Experience with SharePoint operations and processes Experience of Power Apps/Power Platform Proficiency in PowerShell More ❯

the delivery of the SharePoint Online platform. You will get the opportunity to be the SME for the Microsoft Collaboration ecosystem for the organisation, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint related work. This is an opportunity for an experienced SharePoint Online … administrator to be involved in establishment of a service from the ground up, bringing with them best practice and adoption experiences. This is a permanent role based in Farringdon, London and you may also be required to attend weekly team meetings at the Twickenham office. This is a hybrid working role, requiring office attendance 2 days per week. There … activities. What you'll need to succeed Essential: Relevant Microsoft 365 certifications Proven experience as a SharePoint/M365 Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes Knowledge of SharePoint and M365 security models, permissions, and user authentication methods Experience with SharePoint operations and processes Experience of Power Apps/Power Platform Proficiency in PowerShell More ❯

and impact. What You'll Do Meet financial targets and key performance indicators. Work closely with the Licensing team. Provide regular updates to the team lead and via the customer management system. Collaborate and align with stakeholders. Establish a sustainable workflow and task cadence. Continuously measure and improve your performance to maximize success. Deliver positive, insightful, and valuable service More ❯

their participation in various structured networking/social formats. * Ensure VIPs are looked after and participate in the proposed networking/social programme. * Ensure that VIPs have a superior customer experience throughout the campaign. * Work with the event sponsors to maximise the participation of their clients in the event. * Administration work in the lead up to the event, including … loyalty. * Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats. * Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team. * Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes. Qualifications … network with senior industry figures * Hardworking and diligent * Strong analytical skills * Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service. * Time management with an ability to multi-task and attention to detail * Enthusiasm and a collaborative mindset More ❯

their participation in various structured networking/social formats.* Ensure VIPs are looked after and participate in the proposed networking/social programme.* Ensure that VIPs have a superior customer experience throughout the campaign.* Work with the event sponsors to maximise the participation of their clients in the event.* Administration work in the lead up to the event, including … loyalty.* Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats.* Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team.* Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes. Qualifications … network with senior industry figures* Hardworking and diligent* Strong analytical skills* Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service.* Time management with an ability to multi-task and attention to detail* Enthusiasm and a collaborative mindset More ❯

UK, USA, and globally. The Role... You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customers intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers and leadership … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. #J More ❯