51 to 75 of 1,187 Customer Service Jobs in the UK

seeking a proactive Technical Support Assistant to support a busy Repairs & Maintenance team. You will play a key role in delivering efficient administrative and customer service support within a local authority setting. Key Duties Provide admin support to service delivery and projects Operate ICT systems and maintain … accurate records Deliver excellent customer service via phone, email, and face-to-face Manage calls, diaries, meetings, and correspondence Maintain filing systems and process incoming/outgoing post Collate data and produce reports Liaise with internal/external stakeholders Specific Responsibilities Run the Repairs & Maintenance helpdesk Log, prioritise ...

days in a week) Job Description: The Role You will play a pivotal role in shaping and delivering enterprise-grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end-to-end solution architecture, hands-on proof-of-concept development, and close collaboration with … scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Your responsibilities: Lead solution architecture and design for Dynamics 365 Customer Servicecentric engagements Own end-to-end solution definitions include functional, technical, integration, and data architecture Engage directly with customer stakeholders to understand business ...

Working Available Salary £27,200 pro rata rising to £28,200 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

client on an initial 6-month contract, working fully remotely. This role is suited to a hands-on functional consultant with strong experience across Customer Service, Field Service, and the Power Platform, capable of leading discovery, shaping solutions, and delivering high-quality CRM implementations in Agile environments. … Responsibilities: Lead discovery sessions and translate business requirements into scalable Dynamics 365 CE solutions Configure and deliver solutions across Customer Service and/or Field Service modules (cases, SLAs, queues, work orders, scheduling) Design and implement Dataverse models, security roles, and business process flows Build and optimise ...

Customer Service Administrator 1-Month Contract (Possibility of Extension) Location: Dartford (Fully On-site) Rate: £130 per day (Inside IR35) We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This … information * Handling and updating tickets within ServiceNow * Supporting the wider team with general administrative tasks What we're looking for: * Previous experience in a customer service-focused role, with strong communication skills * Well-organised with a keen eye for detail * Comfortable using Excel or similar spreadsheet tools * BPSS ...

Customer Service Advisor - 12 month FTC Location: Warwick - Hybrid Salary: £25,000 Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team … order queries Process orders and manage licences accurately, including renewals and updates, while keeping CRM data up to date and logging all interactions Support Customer Success Associates with administrative tasks, share customer feedback, and help maintain smooth internal communication About you Previous customer service experience & basic ...

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...

medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving … issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure ...

client based in Sunbury is looking for a Customer Service representative to join their team. Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point … attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/KA/Small works. Knowledge/Skills ...

Service Desk Analyst (customer service) - 12-hour Night Shifts - 4 days on, 4 days off. Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level … service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate ...

exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/monthly/quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving … product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate ...

exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/monthly/quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving … product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate ...

Customer Service Advisor - 12 month FTC Location: Warwick - Hybrid Salary: 25,000 Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team … order queries Process orders and manage licences accurately, including renewals and updates, while keeping CRM data up to date and logging all interactions Support Customer Success Associates with administrative tasks, share customer feedback, and help maintain smooth internal communication About you Previous customer service experience & basic ...

businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer … Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by providing a super service at all times Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

Service Desk Analyst – Aldershot Location: Aldershot (with travel when required) Employment Type: Full Time Working Hours: Monday to Friday What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job - you’re starting … virtual GP and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more!? Life assurance cover? Long service recognition? Active local social committees? Regular social events? Paid volunteering opportunities in your community? About the role… As an IT Service Desk Analyst ...

client of ours, which provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second-line technical support to a number … will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both … remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support ...

this is a hybrid role with two days a week working from home after probation. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts … phone, email and through self-service portals. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer ...

Customer & Product Advisor Sheffield | Monday - Friday (between 8am – 5pm (4pm finish on two days) | Competitive salary Elevation Recruitment Group’s Business Support team are exclusively partnering with a well-established and growing organisation in Sheffield to recruit a Customer & Product Advisor . This is a fantastic opportunity … someone who thrives in a fast-paced, customer-focused environment and enjoys combining customer service with technical problem-solving and operational support. Benefits: 25 days holiday + bank holidays Your birthday off Early finish on a Friday Health cash plan Profit share scheme Life assurance Nursery support ...

paying a basic salary up to £30k plus an excellent benefits scheme. Our client have experienced massive growth across their UK and European customer base so they are looking to expand their Technical Support team who look after their Fintech payments platform. They are looking for a person with … love of customer service and with an interest in technology, software systems and customer support. No Prior IT experience is necessary but a background in Customer Service and a real interest in IT is! You will play a key role in supporting their software solutions ...

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This … issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to 35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery ...