51 to 75 of 3,173 Customer Service Jobs in the UK

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their … customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted … by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. Intercom is hiring a Group Design Manager who can lead from the front More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their … customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted … by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We are one of the most design-driven and AI first technology companies. More ❯

The team you'll be working with: You will be joining this rapidly growing service line responsible for all EUC and Managed Service contracts to all of our customers across all sectors. We cover Service Operations and service desk, AMO, Cloud technology and legacy ITO. We … align with ITIL and are agnostic across our delivery capability in relation to core IT, Cloud, service desk, EUC tools and technologies. We are passionate about delivery and live the NTT DATA values in parallel with a healthy work/life balance and a great team spirit. What you … doing: The role expects you to work on your own and as part of the greater team to deliver a successful and always improving service to our customer. You will be responsible for: Technical: Driving high levels of customer service and satisfaction. Provide first class face to More ❯

with existing staff, sub-contractors, and suppliers to ensure new account and existing account progression, and any after-sales queries run smoothly. Role Answering Customer Inquiries: Addressing customer questions and concerns promptly and accurately, whether through phone, email, chat, or in-person interactions. Resolving Problems: Investigating and resolving … customer issues, complaints, and technical problems efficiently. Processing Orders and Payments: Handling customer orders, processing payments, and ensuring accurate order fulfillment. Providing Product Information: Offering detailed information about products, services, and features to customers. Handling Returns and Exchanges: Managing returns, exchanges, and refunds in a professional and timely … manner. Maintaining Customer Records: Keeping accurate and up-to-date records of customer interactions and transactions. Gathering Customer Feedback: Collecting feedback to improve products, services and customer experience. Promoting Products and Services: Upselling and cross-selling products and services to customers. Building rapport with customers: Engaging More ❯

days annual leave plus 8 bank holidays (increases annually with service up to 29 days) Your birthday off work in addition to the above! Holiday purchase scheme - you can buy up to an additional 3 days leave Pension scheme BUPA Healthcare Cashback Plan Free onsite parking A clear career … and snacks delivered weekly Employee Assistance Programme Time off for those special events; nativities, school plays, & graduations Great company social events Are you a customer service whizz? A dab hand on the phones as well as managing helpdesk tickets? Then this is your new role! As a Customer Support Advisor, you will be responsible for providing first-line support to customers who purchase our SaaS products. You will handle customer enquiries via both telephone and ticket systems, investigating queries to determine if a referral to second or third-line support is necessary. Excellent customer service More ❯

Customer Service Advisor Basic Salary: Up To £24,000 Hours: Monday - Friday 37.5 hours Location: Bournemouth NO SALES! EARLY FINISH FRIDAY 24 Days Holiday plus Bank Holidays Birthday Off Beer Fridge every Friday Exclusive Discounts & Offers - Most Major Retailers Access to health & wellbeing services If you are looking … been a major player for more than 20 years and have worked with thousands of people across a wide range of industries. As their Customer Service Advisor, here is what you would have done last week: Managed a number of customer queries across multiple contact channels (telephone … email, live chat and social media responses). Supported customers through their registration process. Participated in active learning sessions aligned to customer experience or general product knowledge. Investigated and resolved any customer complaints efficiently. Who you are: You Possess customer service experience from previous employment. You More ❯

life. With over 95 years of experience and with team members across the globe, we know travel and pride ourselves on delivering 5-star customer service and experiences of a lifetime. ABOUT THE ROLE As a Flight Ticketing & Admin Consultant you will be expected to service both … a level of flexibility and multi-skilling is required with a very high level of attention to detail to ensure we always deliver exceptional customer service. You will also work towards Sales & Service targets in line with our business objectives and values. Most importantly you will be part … Schedule Changes are actioned in the best interest of our clients and business to meet our tours and transfer requirements To manage requests from Customer Service & Sales emails by responding within the expected time frame with excellent written communication skills and updating Flight bookings as required Book Air More ❯

Job summary This is an exciting opportunity to working within the Service Desk Team at South West Yorkshire Partnership NHS Foundation Trust. The service desk analysts are the first point of contact between the IM&T Department and our customers and are responsible for general IT support and … triage and progress calls right through to resolution, offering a first-time fix where possible. The successful candidate will have a proven record in customer service. You will be a team player with a good telephone manner, first rate communication skills, and strive to be accountable and take responsibility … worked in an IT environment and have an interest in problem solving along with knowledge of Microsoft products including Office and Active Directory. The Service Desk functions is looking to grow and evolve, so the ability to embrace change and maintain a positive outlook is essential, along with a More ❯

ongoing development and implementation of the on-boarding and early life strategy for the UK region. Lead on-boarding and dispatch activities, communicate key service priorities, and proactively manage the design and execution of processes and procedures to ensure best practice. Innovate, problem solve, and remediate issues and queries … as they arrive in relation to successful on-boarding, customer service, warehouse, and overall staffing, providing ongoing support as necessary. Drive outcomes, prioritization of tasks, and encourage the agility and flexibility of the on-boarding, support, and dispatch departments to adapt to change. Recruitment, on-boarding, and training … of all new employees within the on-boarding, local support, and dispatch department. Manage the on-boarding, local customer service, and dispatch departments through planning, monitoring, coaching, counselling, disciplining, and appraisal of job performance for division employees. Provide, grow, and enhance multifaceted support avenues and networks for clients More ❯

Job ID: Amazon Ireland Support Services Limited - A94 is an equal opportunity employer and strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and … research and develop technology that improves the lives of shoppers and sellers around the world. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the … about raising the performance bar, can work closely with multiple stakeholders in different geographies, and has the ability to drive new innovations in the customer service industry. Key job responsibilities The successful candidate will work in lock-step with multiple business teams, CS Operations, Global Outsourcing, Program Management More ❯

over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … phone or email. LOCATION : Nottingham – Hybrid working once training complete JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact More ❯

over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … phone or email. LOCATION : Nottingham – Hybrid working once training complete JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You’ll be the first point of contact More ❯

You will need to login before you can apply for a job. Sector: Customer Services, Technology Role: Executive Contract Type: Permanent Hours: Full Time Cloud Account Executive - Service Cloud We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. We … believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Service Cloud (SC) is a cloud-based customer service application built on the Salesforce platform. SC enables businesses to improve customer service efficiency across channels by creating a single view of a customer's activity and using tools for field service, web chat, CTI, and social customer service. We are seeking talented individuals with exceptional energy, leadership, and initiative to drive awareness for one of the fastest-growing More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

Marcus by Goldman Sachs, Customer Support Agent, London location_on London, Greater London, England, United Kingdom Opportunity Overview CORPORATE TITLE: Call Center Representative OFFICE LOCATION(S): London JOB FUNCTION: Digital Operations - Specialist DIVISION: Asset & Wealth Management Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around … to-consumer business provides digital solutions that help customers save and invest. YOUR IMPACT We're looking for people that have a passion for customer service and digital banking to join our growing customer support team. Are you an experienced customer service professional or have … a desire to build a career in customer services? Our Customer Support team covers the opening hours of the contact centre, from 8am to 8pm and staff will be required to work alternative shift patterns over 5 days per week, scheduled in advance. What you'll do: Answer More ❯

ICT Service Desk Analyst £28,195 per annum Stoke, Stoke-on-Trent308 London Road - Head Office Hours per week35 Contract typePermanent The role Our client is looking for someone to provide technical support for their ICT systems, giving great customer service and helping everyone to use technology … effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first and second line support. Making sure incident tickets are logged, triaged and resolved within agreed service level targets, providing great customer communication and updates from start to finish. Setting up and … other duties as reasonably requested by management from time to time. Setting up new users and administrate user permissions and security. Delivering consistent outstanding customer service making sure that their customers satisfaction levels remain high. Working with various teams and colleagues to determine specific issues and support smarter More ❯

Portfolio Group are proud to be exclusively representing our client in their search for a Customer Service Specialist. Working with the Customer Care Team, you will be handling complaints and queries from clients, dealing with escalations and managing it end to end, resulting in the retention of … clients. This a very varied, fast paced role within a small, friendly, supportive team! We are looking for someone with amazing customer service who will go above and beyond to resolve issues for clients. If you have the relevant experience and are looking for a new challenge, please … apply today and we'll be in touch! Customer Care Specialist - Manchester 26,000 Role Description In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support More ❯

Customer Service Team Lead Remote UK £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly … their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring the … team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front. The ideal candidate will have proven More ❯

Customer Service Team Lead Remote UK £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly … their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring the … team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front. The ideal candidate will have proven More ❯

team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate … must have a minimum of 1 year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/… desirable for you to be able to do cover all shifts. Payrate: £12.21 per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customer service to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a More ❯

LOOK TO CREATE THE IMPOSSIBLE AND OBSESS OVER CUSTOMERS! Do you excel at helping others, resolving issues with empathy and efficiency, and creating seamless customer experiences? Want to be part of a dynamic team that’s transforming the way people engage with Retail Point-of-Sale Finance? We are … looking for a Customer Service Representative to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times. You’ll be educating customers on the different ways they can manage their Snap loan in choosing the options that work best for … them. We’re looking for a detail-orientated person to complete processes and procedures while providing each customer with a seamless experience. Who are we? What do we do? Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. More ❯

Customer Support Engineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and … sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer Support Engineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. … The ability to build up a strong rapport with customers, agents and fellow colleagues. Ensure high quality customer support for product range Metrology Direct supply To be a team player and show initiative planning out day to day workload. Key Responsibilities Provide on-site Service, Calibration, installation and More ❯

in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. You will own the SAS Cloud Customer Experience and be accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment. As a Cloud Service Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer). Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services. Build Customer Success … Plans based on customer-defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and managed application services. Serve as a 'connector' to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer More ❯