51 to 75 of 2,614 Customer Service Jobs in the UK

Program Manager, Amazon Business Customer Service Job ID: Amazon Japan G.K. - A43 Amazon Customer Service Business, is seeking an innovative Program Manager to join our Customer Experience team. In this role, you will be responsible for building processes to solve payments and invoicing related customer issues, while identifying process improvements and operational efficiencies. You … will collaborate with multiple teams to ensure timely resolution of customer concerns and contribute to the continuous improvement of our payment systems and processes. Key job responsibilities - Drive end-to-end ownership of new processes in Payments & Invoicing Support team, lead program workstreams and ensure day-one readiness of Customer Service (CS) team - Develop and implement strategic … CX programs in Japan - Facilitate communication between Japanese and global stakeholders - Support localization efforts for the Japanese market while maintaining global standards About the team Our team owns the Customer service experience strategy for Amazon Business. Amazon Business is one of Amazon's fastest growing businesses, focused on enabling business customers to research, discover and buy business, industrial More ❯

As a Customer Service Apprentice, you will play a key role in supporting our day-to-day operations, ensuring customer orders and queries are handled efficiently and professionally. This is an excellent opportunity to gain hands-on experience while working towards a recognised customer service qualification. Role Job Purpose: We are a trusted name in … the broadcast and professional video equipment industry, known for delivering high-quality products and exceptional service. As we continue to grow, we are looking for a proactive and enthusiastic Customer Service Apprentice to join our team and provide first-class support to our customers. Accurately verify and input new customer orders into our system Communicate with customers … regarding incomplete or unclear orders Keep customers informed on the progress of their orders Respond to customer queries via phone and email in a professional and timely manner Resolve any service-related issues or complaints with empathy and efficiency Work closely with the dispatch team to ensure timely order fulfilment Maintain accurate records and activity logs to ensure More ❯

IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯

Job Opportunity: Administrator & Customer Service Agent Location: Coventry? Salary: £26,000 per year? Own transport required due to location Kickstart Your Career in Ecommerce! Are you a recent graduate eager to launch your career in ecommerce and customer service? Do you enjoy working with data and helping customers? If so, this could be the perfect opportunity … About the Company We are recruiting of behalf of a family-run business based in Coventry operating within the ecommerce retail sector who pride themselves on our friendly team, customer-first ethos, and commitment to quality service. The Role We’re looking for a proactive and detail-oriented Ecommerce Administrator & Customer Service Agent to join the team. … This is a varied and hands-on role, ideal for someone looking to gain experience in ecommerce operations while delivering excellent customer support. Key Responsibilities Deliver friendly and efficient customer service via phone and email Manage and update product listings on our ecommerce platform Process orders and liaise with suppliers and couriers Use Microsoft Excel to manage More ❯

Job Title: Customer Service Executive (French Speaking) Location: High Holborn, London (100% Office Based) Our client is a dynamic and innovative Fintech business dedicated to delivering fast, flexible and affordable funding to their vast European client base. We are looking for proactive and organised Customer Service Executives to join the ‘French territories’ team and provide essential … support to their SME clients. This is an excellent opportunity to advance your B2B customer support career and develop your skills in a supportive and friendly environment. Position Details: • Job Title: Customer Service Executive (French Speaking) • Location: High Holborn, London • Salary Range: £27,000 - £29,000 per annum + bonus • Hours: 9am – 6pm, Monday to Friday • Start … Ideally September, with interviews over the next two weeks Key Responsibilities: Communicate with business owners daily, answering inbound calls and addressing any questions they may have Monitor support and customer service inbox to ensure that we consistently reach top service levels Work with various enterprise technology platforms Engage effectively with customers via phone, email and chat ensuring More ❯

Core is a Microsoft Cloud Managed Service Partner, specialising in Microsoft 365 technology for people and businesses who want to realise modern workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise our clients' Microsoft investments. Job description: The Customer Success Manager will be responsible for … high level customer engagement with Core's key clients. This role involves coordinating project and managed service deliverables along with regular reporting against performance SLA's to the customer, conducting regular service reviews and capturing feedback from the customer. The Customer Success Manager role provides a key interface for client communication back to the business … and as such will be highly skilled at negotiating and cultivating good relationships with both internal and external stakeholders. The role will include regular customer contact as well as engagement with internal service teams managing incidents and change. The Customer Success Manager will be aligned to Core's Managed Services team. The Managed Services team is responsible More ❯

The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support … Due to the nature of the Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle More ❯

please visit HONOR online at HONOR United Kingdom (honor.com/uk/) Job Title: Call Centre Manager Job Location: Manchester/Liverpool (North-West) Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. … You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviors to provide exceptional customer service that reflects our brand values but ultimately to drive sell out of our focus models. This role will require extensive travel to various locations across the UK and internationally … classroom instruction, role-playing exercises, and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the latest brand information with offers. More ❯

Job Title: Customer Success Manager Salary: £55,000 - £65,000 per annum depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Customer Success Manager to join an innovative & award-winning tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve how customers learn, adapt, and get real value from our client's product. You'll lead the Customer Service Manager and Product Training … Manager, supporting both pre and post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence across product, engineering, marketing, and commercial - and a great fit for someone who enjoys working cross-functionally More ❯

As a CSD Project Manager at euNetworks, you are part of a highly effective, customer facing, service delivery team, who prioritise a positive customer experience and focus on fostering customer loyalty. The primary responsibility is to interact with customers and provide them with assistance, support, and information to address their inquiries, concerns, and needs. CSD Project … Managers support throughout the service delivery process, managing support functions such as order processing, billing and account assistance. They are responsible for accurately documenting customer interactions and collaborating with departments like sales, marketing, and technical support to ensure customer needs are met efficiently. Their deep product knowledge and teamwork contribute significantly to delivering a seamless and satisfying … customer experience. What will you be doing? Testing and deployment of customer orders across the euNetworks product portfolio & network Order acceptance and verification of customer orders traversing euNetworks footprint as well as leased third party services including de-activation of service Provide customers with exceptional service ensuring regular communication of progress, risks & issues and responding More ❯

Role: Service Coordinator Location: Brackmills, Northampton Salary: £25,905 per annum + bonus About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or … wire-guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes. About the role: To ensure market leading customer service is provided to all customers through effective and efficient coordination of the Field Service Engineers. Ensuring that all Customer Service Level Agreements are met … and internal Company KPI’s are achieved. Customer satisfaction must be at the heart of everything we do. Your key responsibilities will include: To answer and log Customer breakdowns and defects on our operating system Responsible for organising up to 15 engineers located in a specific area of the UK, being their main contact. Prioritise, allocate and distribute More ❯

company events Our client, a multi-national leader in the manufacturing space, has an immediate need to employ a Power BI analyst. This newly created role focusses on improving customer processes to automate the customer service function. This role will bridge the gap between IT Infrastructure and data insights to improve service offering to customers through … reports, data and better understanding of customer needs. The successful candidate will be analytical and data driven to improve supply chain channels utilising ERP to manage and integrate core business processes. This role will be a mixture of data analysis, using Power BI and customer service to improve service offering to customers through data, analysing trends … and refining data to automate systems and speed up processes. Key Responsibilities: Customer Support: Respond to customer inquiries via phone and email, in a professional and timely manner. Bring different ways of thinking to digitise this. Resolve customer complaints, concerns, or issues efficiently, within the agreed timescale, ensuring customer satisfaction. Use the knowledge to solve the More ❯

an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals. How we work Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of … the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user's experience. Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top-tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations-we are creating long-lasting partnerships that drive positive outcomes. How you'll make an impact As a Software Support Team Leader, you'll be an integral part of our Support team and collaborate closely with our practices. Reporting More ❯

Customer Service Engineer - Scotland - Field based Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and … professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

Customer and Technical Support Executive Are you technically minded and passionate about providing exceptional customer support? Our well-known client in Hitchin is looking for a Customer and Technical Support Executive to join their growing team on a permanent basis. This is an excellent opportunity to take your career to the next level in a dynamic and … supportive environment. Location: Hitchin Contract Type: Permanent Salary: £27,500 - £29,500 (Dependent on Experience) Hours: 39 hours per week The Role As a Customer and Technical Support Executive , you will play a pivotal role in delivering outstanding B2B and B2C customer service within a thriving Sales Department. Key Responsibilities: Respond to and develop customer enquiries … providing accurate information regarding pricing, quotations, deliveries, and more in a timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and improve More ❯

The Customer Support Advisor (Technical) will provide exceptional technical assistance to clients, ensuring their concerns are addressed promptly and effectively. This role is based in Newbury and is ideal for individuals with a passion for customer service in the electronics sector. Client Details Customer Support Advisor (Technical), Newbury: This company operates within the electronics and manufacturing … for its innovative approach to providing technical solutions. With a focus on delivering high-quality services, they are committed to supporting their customers with reliable and efficient assistance. Description Customer Support Advisor (Technical), Newbury: Respond to customer inquiries and provide technical support via phone, email, or online platforms. In this B2B Customer Service role you will … be liaising with engineers and helping solve problems Diagnose and troubleshoot technical issues related to the company's products and services. Maintain accurate records of customer interactions and resolutions in the CRM system. Collaborate with internal teams to escalate and resolve complex technical problems. Provide customers with clear instructions and guidance to resolve their concerns independently when possible. Monitor More ❯

Head of Customer Service A fast-growing, purpose-led travel company on a mission to deliver unforgettable holidays across the globe. With over 30,000 customers a year and teams in the UK, US, and Germany, our client recently became a certified B Corp a major step in their journey toward sustainable, values-driven growth. They are now … hiring a Head of Customer Service to lead a global team (20+), shape a future-ready, insight-driven service function, and scale a world-class customer experience. What youll do: ?? Define and deliver the global Customer Service strategy ?? Lead transformation across UK, US & Germany ?? Drive customer retention, satisfaction, and review scores ?? Implement CRM … AI and automation tools to improve efficiency ?? Build and support a scalable, high-performing team ?? Launch a follow-the-sun global service model ?? Embed data, KPIs, and continuous improvement What youll bring: ? Experience leading large, multilingual service teams ? Proven success scaling in fast-growth, digital or travel businesses ? Hands-on with CRM platforms (Zendesk, HubSpot) and automation ? Strategic More ❯

Location: Hybrid Hours: 37.5 hours per week Pay: £21.60 per hour We are looking for a detail-oriented Customer Service Manager to oversee and manage customer service operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to ensure excellent service delivery. Key Responsibilities: Manage the day-to-day handling of client enquiries via phone, email, and other communication channels Provide clear, professional, and timely responses to customer questions and requests Assess technical issues raised by clients and efficiently escalate them to the technical team for resolution Monitor and ensure timely follow-up with clients to provide updates and … confirm satisfactory resolution of issues Maintain comprehensive records of customer interactions and enquiries using CRM or ticketing systems Coordinate closely with the technical team to ensure accurate communication and seamless issue resolution Identify trends or recurring issues and contribute to continuous service improvement efforts Ensure adherence to company service standards and policies in all customer interactions More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of … year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/weekends shift available, desirable for you to be able to do cover all shifts. Payrate: £12.21 … per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customer service to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a customer-focused approach. Utilize customer service software. Possess a working knowledge of Microsoft Office. Troubleshoot and solve customer problems. More ❯

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in … person with a tech-savvy edge? Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day. This is a hybrid role with an expectation of More ❯