Quality Assurance
- Hiring Organisation
- Integral UK Ltd
- Location
- Cheshire, North West, United Kingdom
- Employment Type
- Permanent
make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! The Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality … efficiency of the Operations Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow ...