751 to 775 of 3,479 Customer Service Jobs in the UK

Are you a motivated individual with a Level 3 qualification (a BTEC or equivalent) who enjoys solving problems, learning new skills, and delivering excellent service? Would you like to develop your knowledge of technical support, and logistics as part of a friendly supportive team? If so, this apprenticeship is the ideal next step in your career. Role As an … Logistics Assistant, you'll gain a broad understanding of how our products work and how we support customers. You’ll learn to assist with technical enquiries, plan deliveries, schedule service work, and update customer records in our CRM system. This is a varied role that combines customer communication with logistical coordination, working closely with colleagues in our … service, engineering, and delivery teams. Full training and support will be provided throughout your apprenticeship. Key responsibilities: Learn how hot tubs are built and operate to provide helpful technical support and troubleshooting advice Assist customers by phone and email in a clear, friendly, and professional manner Process parts enquiries and sales, helping customers find the right solutions Organise pre More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness and safety within the data center. What you … ll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. … Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Provide technical customer service support and carries out operational technical interventions requested by clients. Handle Remote Hands requests of customers according to instructions of the supervisor which includes: Customer equipment migration through labeling, installations, documentation, and testing Emergency troubleshooting and maintenance of customer infrastructure More ❯

First Line Support Engineer - St Helens - £26,00-£29,000 This growing Managed Service Provider is currently looking for a 1st Line IT Support Engineer to join its team. This is an excellent opportunity for someone with strong ticketing experience in a fast-paced environment, who enjoys delivering high-quality technical support and working closely with clients. You’ll … be the first point of contact for incoming technical queries, responsible for resolving issues efficiently or escalating them appropriately, all while maintaining excellent customer service and keeping users informed every step of the way. This role is on-site 5 days per week. Key Responsibilities: Log and manage support tickets. Respond to and resolve 1st line technical issues … both hardware and software-related, in a timely manner. Maintain a high level of customer service, following up on tickets and ensuring users are regularly updated. Accurately categorise and prioritise incidents and service requests based on urgency and impact. Escalate more complex problems to 2nd line support. Follow internal procedures and adhere to SLAs to deliver consistent More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness and safety within the data center. What you … ll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. … Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle Remote Hands requests, including: Customer equipment migration (labeling, installations, documentation, and testing). Emergency troubleshooting and maintenance of customer infrastructure (e.g., rebooting, resetting, handling connectivity issues More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness and safety within the data center. What you … ll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. … Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle Remote Hands requests, including: Customer equipment migration (labeling, installations, documentation, and testing). Emergency troubleshooting and maintenance of customer infrastructure (e.g., rebooting, resetting, handling connectivity issues More ❯

IT Service Desk Analyst Considering making an application for this job Check all the details in this job description, and then click on Apply. IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery … office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

HCL's Microsoft Business Applications Practice (MBAP) is seeking to hire a Senior Project Manager (ideally with D365 Sales, Service and CCAS experience) to join our award-winning and growing team. The Microsoft D365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more … the application Train super users Schedule work to be done and follows up to ensure completion within the project schedule Guide the project along through daily communications with the customer Conduct at least a weekly status meetings (may be more) and sends weekly status updates Conduct design review sessions with the customer to demonstrate completed work and gather … adjustments and changes Required Skills and Experience Experience in D365 Sales, Service and CCAS Master’s Degree in business, finance, or computer science related field or Bachelor’s Degree in business, finance, or computer science related field and 4-5 years’ experience Experience of PRINCE 2/AGILE Project Management or other similar methodology Up-to-date understanding of More ❯

HCL's Microsoft Business Applications Practice (MBAP) is seeking to hire a Senior Project Manager (ideally with D365 Sales, Service and CCAS experience) to join our award-winning and growing team. The Microsoft D365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more … the application Train super users Schedule work to be done and follows up to ensure completion within the project schedule Guide the project along through daily communications with the customer Conduct at least a weekly status meetings (may be more) and sends weekly status updates Conduct design review sessions with the customer to demonstrate completed work and gather … adjustments and changes Required Skills and Experience Experience in D365 Sales, Service and CCAS Master’s Degree in business, finance, or computer science related field or Bachelor’s Degree in business, finance, or computer science related field and 4-5 years’ experience Experience of PRINCE 2/AGILE Project Management or other similar methodology Up-to-date understanding of More ❯

of standard automotive control loops (e.g., speed, torque, temperature control etc). Configuring the CADET V14 software to suit the provided channels and interface components Configuring test sequences (to customer specs) within the highly flexible CADET V14 automation software Creation/modification of system configurations and software to achieve the desired range of functionality Working with 3rd party hardware … etc as part of integration into test cells and facilities. Performing test runs, gathering results Developing automation sequences using standard CADET editor tools Creating custom system functionality based on customer requirements Following commissioning steps and checks Working with customers to achieve system functionality sign off Working with the commissioning manager and site managers to produce commissioning time schedules Provide … initial customer training in operation of the supplied system Undertake customer service calibration, fault finding and rectification visits Frequent work in conjunction with the in house test department Largely site based, both within the UK and world wide Customer service calls to Investigate system faults Customer calibration/maintenance visits Supporting both customers and More ❯

Kick-start your career in tech sales and customer service with a dynamic Sales Support Assistant role at a fast-growing cloud-based software provider. Apply today! Sales Support Assistant Hebden Bridge, HX7 5TT Full time, permanent £25,000 - £30,000 depending on experience Please Note: Applicants must be authorised to work in the UK EndtoEnd IT is … software tailored for the timber window manufacturing and installation industry. Our intuitive solutions streamline operations from initial enquiry to final installation, empowering companies to improve productivity and deliver better customer service. Over the last seven years, we have developed a market-leading platform and built lasting relationships with clients by delivering outstanding service and ongoing innovation. We are … term career progression opportunities A supportive, friendly, and inclusive workplace culture The Ideal Candidate We're looking for someone enthusiastic, proactive, and highly organised. If you thrive in a customer-facing role and want to grow in a tech-driven business, we want to hear from you. About you: Recent graduate or equivalent experience Excellent written and verbal communication More ❯

working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To provide excellent customer care … Troubleshooting system and networking problems, diagnosing and solving hardware or software faults ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer service-oriented manner. Supporting roll out of new applications. Setting up new user accounts and profiles and deal with password issues. Skills and Knowledge: A good knowledge of More ❯

As an IT User Support Apprentice, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them. You will focus on resolution and customer service. Role To record, track and prioritise incidents and service requests at the first point of contact. To resolve user requests in a timely … manner to ensure achievement of the ICT service level agreement while customer-focused metrics remain at a high level of satisfaction. To keep the Knowledge Base updated with the latest updates to solutions, create articles based on new problems logged with the Service Desk and use other teams’ solutions to fix calls at the first point of … Year 6 Months Positions Available 1 Closing Date Wednesday, 9th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications 3 additional subjects GCSE, grade C/4 (Essential) English GCSE, grade C/4 (Essential) Maths More ❯

Dynamics 365 Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will … Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. Solution Design and Development: Lead the design … members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

Dynamics 365 Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will … Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. Solution Design and Development: Lead the design … members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

Dynamics 365 Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will … Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. Solution Design and Development: Lead the design … members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

our dynamic team, based at Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, delivering engaging customer support to a wide spectrum of audiences including customers, internal colleagues, or dealers. You will handle general inquiries, providing product knowledge, expertise, and support in resolving all product technical … product to gain operational efficiencies and/or cost benefits. Additionally, you will identify customers at risk of churn and work to convert them into product advocates through excellent customer service and outcomes. Who we want? Excellent communicator with strong customer service skills, a keen analytical mindset, and the ability to lead initiatives that enhance client … can help achieve them. What you need to bring to the role Verbal and written fluency in English and German at C1/C2 level. Practiced contact centre or customer service experience preferred; transferable experience considered. Proven experience in software sales or account management roles. Proficiency in Salesforce or similar CRM software is highly desirable. Emotional intelligence, curiosity More ❯

join a collaborative and forward-thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and resolve technical issues Contributing to … Supporting internal users and ensuring smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail Previous experience in a technical service desk or IT support role A genuine interest in Application Support or Software Development career paths Analytical mindset with excellent problem-solving abilities Willingness to take ownership and see … not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We More ❯

Data Integration and Solutions Architecture to oversee the daily functions of a Data Integration Services Team. Primary Duties: To design and deliver a robust, performant, and auditable Data Integration Service Implement a data integration service based on approved department technologies. Specify governance and best practice methodologies. Provide leadership to, and management of the Data Integration Service Team. … of the role change. Provide technical leadership to the team, coaching members when needed. Ensure that the team works in accordance with the departments ITIL processes including change, incident, service request and problem management. Monitor and manage the performance of the Data Integration Service, identifying suitable KPIs and opportunities for improvement. Act as the contact point for Product … are customers of the Data Integration Service. Act as the Technical Authority for development undertaken on the data integration platform. Provide leadership to, and management of the Data Integration Service Team, ensuring that the team and third parties perform to a good level, work to accepted quality standards, to common design patterns and testing practices and are knowledgeable of More ❯

User Start Date: ASAP The Opportunity: An exciting opportunity has arisen for a D365 CE & Power Platform Developer to join an established end-user undergoing a major Dynamics 365 Customer Engagement and Power Platform transformation . This is an in-flight project , so you’ll be joining at a critical stage to help shape the build and development of … scalable solutions across Customer Engagement – with an emphasis on usability, integration, and long-term performance. Experience with D365 Project Operations is highly desirable but not essential. Key Responsibilities: Design, develop and customise solutions within Dynamics 365 CE/CRM , primarily around Sales, Customer Service, and Field Service modules Build and maintain Power Platform components including Power More ❯

support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS … Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from More ❯

support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS … Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from More ❯