individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide admin and organizational support to our Provisioning Team, ensuing the smooth and efficient resource management of … assets. Procurement : Assist with the procurement process for IT equipment and services, including obtaining quotes, processing orders, and coordinating deliveries. User Support : Provide excellent customerservice to employees, including troubleshooting common issues. Project Assistance : Support IT projects by coordinating tasks, tracking progress, and ensuring deadlines are met. What … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of More ❯
individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide admin and organizational support to our Provisioning Team, ensuing the smooth and efficient resource management of … assets. Procurement : Assist with the procurement process for IT equipment and services, including obtaining quotes, processing orders, and coordinating deliveries. User Support : Provide excellent customerservice to employees, including troubleshooting common issues. Project Assistance : Support IT projects by coordinating tasks, tracking progress, and ensuring deadlines are met. What … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of More ❯
individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide admin and organizational support to our Provisioning Team, ensuing the smooth and efficient resource management of … assets. Procurement : Assist with the procurement process for IT equipment and services, including obtaining quotes, processing orders, and coordinating deliveries. User Support : Provide excellent customerservice to employees, including troubleshooting common issues. Project Assistance : Support IT projects by coordinating tasks, tracking progress, and ensuring deadlines are met. What … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of More ❯
your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customerservice where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg's risk management solutions to helping a trader use … Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our More ❯
your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customerservice where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg's risk management solutions to helping a trader use … Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our More ❯
your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customerservice where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg's risk management solutions to helping a trader use … Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
QA Limited
Hybrid working (3 days in the office) Competitive Salary + Uncapped Commission & incentive based rewards Are you a money-hungry, motivated individual with some customer facing experience looking for your next career move? Want to undergo valuable in-house sales training and be part of a supportive and exciting … no further - Join us as a Business Development Executive at QA and earn uncapped commission! What will I be doing? You'll develop new customer relationships using the sales techniques gained from our in-house training programme and on-the-job coaching to successfully deliver against specific, measurable targets. … accounts, by telephone, email and LinkedIn, to create sales opportunities for our Senior Account Managers. Prospect new customers whilst maintaining and growing our existing customer relationships to create sales opportunities. Maintain all relevant sales management information & report on sales activity using Salesforce. Understand QA's unique selling points and More ❯
company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are … career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities: Provide exceptional customerservice by greeting customers warmly, ensuring they receive the best experience, and understanding the customerservice measurement programme. Drive and exceed … sell products to maximise sales opportunities. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing. Address and resolve customer queries in a professional manner. Work closely with other sales assistants and team members to achieve store targets. Role objectives and KPI's: Contribute More ❯
expanding team. The successful candidate will be working on our Openreach contract. Responsibilities: Working on the Openreach One Fibre Network providing Fibre connectivity to Customer premises Working at heights and in the underground network Splicing fibre and testing at multiple points throughout the installation Working as an individual and … working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customerservice role. Organised with an analytical approach to problem solving. Able to prioritise in a busy work environment. Comfortable with heights up to … support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years' experience and customerservice at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication serviceMore ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
911 Staffing Ltd
Do you speak French? Would you like a role where you can utilise your language skills? We are recruiting for a Frenchspeaking CustomerService Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday (occasional weekend availability may be required) You More ❯
Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
full range of the Microsoft stack. Support the wider business in ensuring relevant focus for on-time client renewals. Offer strategic recommendations to align customer roadmaps with Microsoft’s technology and license stack. Ensure that all licensing and solution recommendations comply with relevant regulations and standards and manage any … Provide intelligence back into the business around market competition and trends. Working with key stakeholders across the business in identifying and building the Jigsaw24 Service portfolio opportunities associated to the Microsoft stack. Skills & Experience A minimum of three years’ experience working within the Microsoft Solutions stack, ideally focused within … an understanding of their value, features, and the technical and business challenges faced in today’s working environment. Practiced in working with the Microsoft Customer Engagement Methodology (MCEM) You will have the ability to interpret data sets and be analytical and objective in your thought process to make informed More ❯
per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier customerservice? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead … and empower their customer support team. This is an exciting opportunity for someone ready to step into a hands-on leadership role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team … Leader, you'll take charge of the day-to-day performance of the 1st Line Customer Support Team. Your focus will be ensuring service levels and KPIs are consistently achieved while delivering an exceptional customer experience. You'll play a key role in setting SLAs, coaching the More ❯
local London office employees and Executive leaders as well as with the global REWO and IT teams. This position requires a high level of customerservice, collaboration, and transparency while providing you with exposure and visibility to all levels of the organization. You will support a variety of … services, office operations (including snack & beverage programs), and internal and external office event coordination as well as on-site technology (AV, technical & basic IT service desk support, which involves tasks such as password resets, software application support, hardware troubleshooting, video conferencing assistance, and general ticket handling. ). You will … Knowledge and Experience The ideal candidate has previous office management experience and some technical knowledge. To be successful the candidate should be well organized, customer oriented, and self-motivated who can work independently and as part of a team. Professional presence/acumen You are not afraid of technology More ❯
team is a vital one, ensuring the smooth running of 14 health centres across Lambeth and Southwark. The administrator's key duties include providing customerservice, processing appointments, addressing patient queries, and upholding health and safety standards. The role also requires strong IT skills, customerservice … related issues and everyday queries. Ensuring health & safety standards are met and maintained throughout the building. Person specification Experience Experience of working in a customer focused environment in a front facing role Experience of managing a high volume of calls during peak periods, prioritising work and situations General office … Experience in a community health or other health care setting Qualifications Good general education with English and Maths to GCSE standard or equivalent NVQ customer care 3 or equivalent experience Skills The ability to work unsupervised and using own initiative. Excellent communication skills, with the ability to: (i) relate More ❯
Account Manager - Software/Saas - Maidenhead - Up to £30K Great opportunity for someone from a Customer-service, Technical Support or Account Management background! This fast growing technology company who invest in their staff is looking for a Junior Customer Success & Support Agent to join their team. In … the most value from the company's products, and help strengthen relationships. This is a non-sales role, but you may have experience in customerservice, Sales & Account Management, or client success from a different company. What they're looking for: ?? Enthusiastic and great at building relationships ?? Comfortable … speaking with clients and problem-solving ?? Eager to learn and grow within the technology & software industry ?? Commercial experience in account management, customer success, or a similar client-facing role ?? A background in SaaS or IT is a bonus but not essential This is an exciting opportunity to develop your More ❯
Lead IT infrastructure and digital projects Analyze business processes and develop tech strategies Provide advanced support using ServiceNow and ITIL best practices Deliver outstanding customerservice and user training Work closely with teams to implement solutions that drive results What You Bring: Degree or relevant IT certifications 4+ … years' IT experience, including project management Strong communication, problem-solving, and customerservice skills Experience with ServiceNow and in manufacturing environments Proactive, detail-oriented, and strategic thinker Bachelor's degree in IT, Computer Science, or relevant certifications (e.g., ITIL, Microsoft, CompTIA) If you're ready to take your More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
City Plumbing Supplies
a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customerservice? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … the digital leader in plumbing, heating, and sustainable heating solutions! Are you a tech-savvy problem solver with a knack for delivering top-notch customerservice? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … helping others, we'd love to hear from you! Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
City Plumbing
a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customerservice? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … leader in plumbing, heating, and sustainable heating solutions! The Role: Are you a tech-savvy problem solver with a knack for delivering top-notch customerservice? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … we'd love to hear from you! Key Responsibilities: Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯
consider your commute when applying. About you The person we are looking for is outcome focussed and an evangelist in digital product management, capability, customer experience and automation. A strong desire to carve through legacy barriers to drive a digital first strategy for our customers is a must. You … will have experience of working in customer facing digital operations, where you have been responsible for ensuring that processes are built to drive easy access to product and services to deliver the best outcomes. You will have experience of leading multiple product teams with a view that Customerservice and product delivery can be digital native with the right processes, supported by the right technology, with the right people and culture. You will have experience of co-ordinating the development of digital acquisition, existing customer self-serve and automation capability, throughout the total development lifecycle. More ❯
CCTV, Door Access & Burglar Alarm Installation/Service Engineer Location: based in Essex Salary: Competitive, based on experience Hours: Monday to Friday (occasional overtime) Benefits: Company van, mobile phone About Us: 247 CCTV Security is a trusted provider of security solutions, specializing in CCTV systems, door access control, and … analogue) Door access control systems Burglar alarm systems You will work across a variety of commercial and residential sites, ensuring high-quality installations and customer satisfaction. Key Responsibilities: Installing and configuring security systems Conducting site surveys and advising on security solution Diagnosing and troubleshooting faults Providing excellent customerservice and support Ensuring work is completed to industry standards and regulations Requirements: Previous experience in CCTV, door access, and alarm installations and maintenance Knowledge of various security system brands and technologies Ability to read technical drawings and wiring diagrams Strong problem-solving skills and attention to detail More ❯
asset records, drive process improvements, and align with the McLaren way. Role Build and configure end-user devices: Arrange break-fix repairs with external service partners Build upon our break fix offering, with process and controls. Continual service improvement: Identify and drive forward improvements to process/service Field incoming service desk incidents and requests Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform Maintain our asset management … database, tracking changes accordingly Provide a high-level of customerservice and adhere to service management principles and processes (ITIL) Resolve IT service desk requests and incidents Escalate issues to 2nd/3rd Line and Major Incident teams when required Deal with/manage third parties More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Halifax Package: Competitive salary, plus bonus and additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print … more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most … efficient service is provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customerservice are delivered. Carry out any reasonable request from the line manager to meet the business needs and client More ❯
Halifax, Calderdale, West Yorkshire, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Halifax Package: Competitive salary, plus bonus and additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print … more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most … efficient service is provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customerservice are delivered. Carry out any reasonable request from the line manager to meet the business needs and client More ❯
Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip … with exceptional travel products and services. We have four CustomerService Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customerservice in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe … greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job More ❯
the hospitality team and will regularly engage with guests visiting the winery. Therefore, exemplary communication skills, a professional demeanor and a high level of customerservice are required to ensure that all guests receive an experience that goes above and beyond expectations. We are seeking a person who … is June - November, 2025. Roles and Responsibilities: Greet and seat guests, ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Deliver small bites to guests' tables. Remove glassware and dishes when guests are finished. Maintain service stations in a clean … glass, water, and other debris during service. Receive and store supplies. Assist in routine cleaning of the bar/patio area based on scheduled service and ensure bar/patio areas are presentable for guests. Assist with hospitality special events as needed. Acquire and maintain thorough knowledge of winery More ❯