776 to 800 of 2,661 Customer Service Jobs in the UK

Field Service Engineer – Canon Devices Location: London Salary: £36,000 – £42,000 Company Car, Pension & Additional Benefits Job Type: Full-Time, Permanent Are you an experienced Field Service Engineer with a background in Canon print technology? A well-established managed print and document solutions provider, recognised as a Canon Platinum Partner, is seeking a skilled professional to join … their expanding service team in London. We're seeking someone who lives either inside the M25 or The Role: As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of Canon MFDs, ImagePRESS, and Production Print devices. This role is perfect for a confident electromechanical troubleshooter who thrives on delivering first-time fix … solutions and exceptional customer service. Key Responsibilities: Diagnose and repair Canon multifunctional and production print devices Install and configure devices on client networks, including scan-to-email and scan-to-folder Set up and maintain Fiery controllers and associated software Provide both on-site and remote technical support Maintain accurate service records and update asset information Deliver a More ❯

About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function. Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key Responsibilities: Data Management … transactions such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to More ❯

The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. Role Provide 1st line technical support to end-users via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex issues to 2nd/3rd line … the setup and deployment of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set … process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft 365 and Windows operating systems Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching) Excellent communication and customer service skills Strong desire to learn new technologies and improve skills Problem-solver with a hands-on approach Able to work independently and as part of a team More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Operations Officer (COO) to lead on technology strategy, infrastructure, and digital transformation with a close working relationship to the operational leadership team with a strong focus on HubSpot optimization and integration. You will … be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. Youll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the companys future through technology. Requirements: Proven experience as a COO, CTO, Head of Technology, or similar leadership role ideally within … a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Technology Officer (CTO). In this role you will lead on technology strategy, infrastructure, and digital transformation — with a close working relationship to the operational leadership team with a strong focus on HubSpot … optimization and integration. You will be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. You’ll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the company’s future through technology. Requirements: Proven experience as a CTO, Head of Technology … or similar leadership role — ideally within a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms — including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

D365 CE Solutions Architect - Remote - UK-Wide We are seeking an experienced Dynamics 365 Customer Engagement (CE) Solutions Architect to lead the design and implementation of enterprise-grade CRM solutions. This is a fully remote position open to candidates based anywhere in the UK. The ideal candidate will have a deep understanding of D365 CE modules, Power Platform, and … strategies with other systems using Azure services, APIs, and Microsoft Dataverse. Skills and Qualifications Proven experience architecting and delivering D365 CE/CRM solutions across multiple modules (e.g., Sales, Customer Service, Field Service). Strong knowledge of Power Platform, including Power Apps, Power Automate, and Power BI. Experience with Azure integration services, custom connectors, and API-based More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their … The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification Experience and understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o … a knowledge and understanding of earlier versions. o Antivirus concepts and remote management tools. o Networking knowledge including: wireless, VoIP, structured cabling, routing concepts, VPN and managed networks. Great customer service skills. Confident communicator via email, telephone, and face to face. Desire to learn new products and technologies. Can-do attitude. Posses a logical approach to troubleshooting. Beneficial More ❯

Job Title: Service Desk Engineer Location: Maidenhead Salary: £28,000 per annum Type: Full-time | Permanent We’re hiring on behalf of an expanding Managed Service Provider (MSP) based in Maidenhead that is looking for a Service Desk Engineer to join their dynamic team. Key Responsibilities: Provide 1st & 2nd line IT support via phone, email, and remote … the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT support, ideally within an MSP environment Full driving licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯

JOB ROLE: IT Service Desk - Immediate Start HOURS: Monday - Friday 9am - 5:30pm SALARY: £13 per hour DURATION: Ongoing LOCATION: Basingstoke Our Client is looking for someone to join their busy service desk. Experience in Service Desk would be useful but alternatively if you are looking for a job in IT and have a positive attitude and … the willingness to learn then training will be given. This is a temp - perm role working 37.5 hours per week. You will be working in a busy service desk providing 1 st/2 nd line support to UK suppliers. Role Specifics: Providing support in the form of Remote Technologies, Telephone and Email. Providing support for Desktops, Laptops, Polycom … calls accurately in a call logging system, taking ownership, troubleshooting and escalating accordingly Working independently on weekly assigned tasks Ability to meet deadlines of new projects assigned to the Service Desk Liaising with 2 nd line and 3 rd party support teams to resolve calls as soon as possible Desired skills: Basic IT knowledge (familiar with O/S More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯

About The Role: Blue Arrow are seeking a number of dedicated temp/perm Cleaners to deliver a high-quality cleaning service in line with our client's expectations. Areas covered include Blackpool/Lytham St. Annes & Preston. Key Responsibilities: * Perform general and equipment cleaning as per scheduled instructions * Deliver excellent customer service * Follow service agreements More ❯

all SLAs are maintained and adhered to. Working within a regional team, you will build effective partnerships with repairers, leveraging those relationships to improve and maintain the highest level service for the Company's customers and clients. Key Responsibilities Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the … time acceptance ratio and reduce multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed … SLA's. Monitor and manage supplier performance metrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. Skills and Qualifications Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/Suppliers More ❯

software and over 11,500 financial sources, we're proud to be at the forefront of innovation in the accounting space. We're looking for a passionate and proactive Customer Technical Writer to join our team and help deliver and educational content that onboards Dext users and empowers them to confidently adopt our product. The role, what you'll … ll be responsible for creating, maintaining, and delivering high-quality educational content and resources that help users get the most from Dext. You'll work closely with Product, Marketing, Customer Service and Success teams to build a seamless onboarding journey and enable long-term product adoption. The day to day: Create and maintain modular onboarding materials and educational … webinars). Understand the product, translate technical features into easy to understand educational materials that are tailored to accountants and small business users. Collaborate with Product, Product Marketing and Customer Success & Service Managers to ensure content is accurate, regions specific and kept up to date Develop, deliver and maintain engaging onboarding and learning pathways across our learning ecosystem More ❯

software and over 11,500 financial sources, we're proud to be at the forefront of innovation in the accounting space. We're looking for a passionate and proactive Customer Technical Writer to join our team and help deliver and educational content that onboards Dext users and empowers them to confidently adopt our product. The role, what you'll … ll be responsible for creating, maintaining, and delivering high-quality educational content and resources that help users get the most from Dext. You'll work closely with Product, Marketing, Customer Service and Success teams to build a seamless onboarding journey and enable long-term product adoption. The day to day: Create and maintain modular onboarding materials and educational … webinars). Understand the product, translate technical features into easy to understand educational materials that are tailored to accountants and small business users. Collaborate with Product, Product Marketing and Customer Success & Service Managers to ensure content is accurate, regions specific and kept up to date Develop, deliver and maintain engaging onboarding and learning pathways across our learning ecosystem More ❯

fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead Hybrid: 2-3 days per week in office Salary: 80k - 90K With multiple warehouse locations across the southeast of England … implementation, and management of both on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation … and professional development. Governance, Risk & Compliance Maintain the infrastructure and security risk register, ensuring compliance with all relevant regulations and policies. Supplier & Stakeholder Management Manage supplier relationships to maximise service quality and value. Collaborate with internal stakeholders to align infrastructure with business needs. Budget & Asset Management Manage infrastructure budgets and optimise costs. Ensure effective tracking of hardware, software, and More ❯

fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead Hybrid: 2-3 days per week in office Salary: £80k - £90K With multiple warehouse locations across the southeast of England … implementation, and management of both on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation … and professional development. Governance, Risk & Compliance Maintain the infrastructure and security risk register, ensuring compliance with all relevant regulations and policies. Supplier & Stakeholder Management Manage supplier relationships to maximise service quality and value. Collaborate with internal stakeholders to align infrastructure with business needs. Budget & Asset Management Manage infrastructure budgets and optimise costs. Ensure effective tracking of hardware, software, and More ❯

agreed KPIs (Key Performance Indicators) and objectives as defined by the company strategy and tactical activity plans. To generate strategic relationships with key individuals within the current and target customer bases. Work with the estimating and customer service teams to guarantee customer satisfaction. Preparation of sales plan pipeline, targets, CRM and KPI reporting. THE CANDIDATE: Extensive More ❯

Operations team at a high-energy, high growth software company. The ideal candidate will ensure orders are processed accurately and efficiently, collaborating across departments to resolve issues and enhance customer satisfaction. This role requires a person who is detail-oriented, performs at a high level of accuracy and efficiency, is well organized, and demonstrates ownership and initiative to accomplish … to the Director of Revenue Operations. Responsibilities: Manage the end-to-end order processing lifecycle, including contract review, order entry, validation and RMAs. Ensure accurate and timely processing of customer orders in the CRM and ERP systems (e.g., Salesforce, SAP, Oracle, NetSuite). Monitor and resolve order/contract discrepancies, contract holds and delays. Collaborate with Sales, Sales Operations … Revenue Accounting, Commissions t o ensure seamless order execution. Maintain and update customer information in all systems (Salesforce and NetSuite). Perform reconciliations of customer accounts and understand the historical flow of the customer transactions and invoicing history including any modifications of the contracts. Analyze order trends and performance metrics to identify process inefficiencies and recommend improvements. More ❯