801 to 825 of 3,938 Customer Service Jobs in the UK

safe, clean, accessible, and cost-effective management of facilities, housing, vehicles, and related equipment. This role includes overseeing housing operations, coordinating maintenance, and leading a facilities team focused on customer service. The Facilities and Housing Supervisor will also support the Mission, Vision, and Values of East House in all interactions. Responsibilities Facilities Operations: Ensures all East House properties are … with program staff to address facility needs and enhance client living environments. Oversees the repair, maintenance, and utilization of agency vehicles. Supervises maintenance and housing staff to ensure high customer service and effective team collaboration. Continuously improves processes to enhance quality, service, and cost-efficiency. Develops and maintains relationships with program and functional staff to support an More ❯

IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we … communicate technical concepts to non- technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast More ❯

At we strive to be Earth's most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this … technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate … FIAT SEPO. The team is being grown to provide insights and provide WFM solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau More ❯

using your knowledge to make an impact behind the scenes? Join a global player in foodmanufacturing equipment as a Technical Support Engineer . Youll play a vital role supporting customer service teams, helping identify complex engineering parts, and ensuring smooth communication across international supply chainsall while working in a supportive, fast-paced environment where attention to detail and … technical curiosity are valued. What youll be doing: Reviewing customer reports and technician feedback to identify required parts Analysing electrical/mechanical drawings to verify or source components Using partial part numbers or images to trace and identify full assemblies Communicating with global stakeholders via email, phone, and MS Teams Managing and organising your own workload to meet KPIs More ❯

solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients' needs. Your strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases … and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to work autonomously and take initiative. Excellent communication and interpersonal skills. Microsoft qualifications or degree preferred. Please call Edward Laing here at ISR Recruitment to learn more about our client based in Buckinghamshire and how they are leading the way in developing the next-generation of More ❯

manage a professional shift security team, carrying out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided throughout. What you'll do: Operations Support all security operations in compliance with all Statutory, Company, Legal and Contractual requirements. Ensure adequate and timely responses … to incidents and changed customer requirements. Ensure manning of the site at contracted levels with regular shift patterns and with trained and qualified staff. Work in partnership with EMCOR colleagues, ensuring all aspects of Site Security, Health & Safety and Fire Prevention requirements are effectively managed. Management of the security control rooms (where applicable) Fully understand the use of all … physical fitness. A flexible approach to work, and changing demands. Polite and courteous when dealing with staff and clients. Understanding of Health & Safety at work regulations. Commitment to quality service in compliance with company policy and procedures including Assignment Instructions. Commitment to Equal Opportunities in particular treating everyone with respect. Commitment to employee and personal development. Management experience gained More ❯

working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption. Key Responsibilities Lead the implementation and configuration of enterprise software products using structured project management methodologies. Scope and estimate effort required for small … to medium-sized implementation projects. Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels. Identify and troubleshoot implementation issues, escalating as necessary. Configure, test, and fine-tune multiple interacting system modules. Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer). Develop More ❯

solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients' needs. Your strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases … and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to work autonomously and take initiative. Excellent communication and interpersonal skills. Microsoft qualifications or degree preferred. Please call Edward Laing here at ISR Recruitment to learn more about our client based in Buckinghamshire and how they are leading the way in developing the next-generation of More ❯

Lead Analyst Office: London Docklands Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. About FOS At the Financial Ombudsman Service, we make decisions on a range of complex and difficult issues. Every year we resolve thousands of disputes between consumers or small businesses and their financial service providers. … to uplift and mature the team's ways of work into the future. A strong record of impact through analysis, ideally in a large organisation that prides itself on customer service. Experience of leading and delivering a portfolio of analytical work - through your own analytical and problem-solving skills and supporting the analysis of others. The ability to work … of others. Excellent teamwork skills, with the ability to build collaborative working relationships. Experience with shaping analytical data structures within a large organisational setting an advantage. Why Financial Ombudsman Service? We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. We also offer an attractive, competitive salary and flexible More ❯

the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop, configure, and maintain custom modules, forms, and workflows based on … Computer Science, IT, or equivalent experience. Experience: 3-5+ years as a ServiceNow Developer or similar role, with proficiency in ITSM modules and platform capabilities like Workspaces, Discovery, Service Mapping, and Integration Hub. Knowledge of SSO, REST/SOAP APIs, Active Directory, and complex application environments. Technical Skills: JavaScript, Flow Designer, Business Rules, Script Includes, UI Actions, UI … Bootstrap, Jelly Script, ServiceNow APIs, PowerShell (plus). Certifications: ServiceNow Certified Application Developer (CAD), ITIL Foundation (preferred). Soft Skills: Attention to detail, analytical and problem-solving skills, adaptability, customer service focus, collaboration, communication, self-motivation, independence. Location United Kingdom Join Us Apply now and help transform data landscapes into actionable insights, turning complex challenges into opportunities! About More ❯

and writing platform code/automation. Engage in designing, developing, and building complex cloud services and capabilities. Work alongside architects, developers, and other engineers to ensure efficient Azure self service automation capabilities across the platform. Active involvement in decision making areas such as networking, virtualization, identity, security, business continuity, disaster recovery and governance. Tech Profile/Essential Skills … platform engineers, encouraging excellence in Azure development, and DevOps processes. Enable application teams through a concierge and collaborative approach Engineer and further automate integration of external applications to enable customer end to end deployments. Collaborate with Azure Platform engineers, architects and product managers to refine the backlog and input into the roadmap Participate in Product related activities to meet … operational needs. To ensure knowledge articles of all supported systems are continually updated. To provide a high level of customer service, whilst working under pressure. To follow and adhere to established Demand Management, Incident Management and Change Management procedures. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies More ❯

vision, expertise and guidance on software construction while ensuring uncompromising quality and usability. The OTC Engineering Manager is also responsible for driving cross product efficiency and effectiveness in ultimate service to our customers. This is done through building collaborative cross organization relationships and leading a minimum of 5 engineering scrum teams. Responsibilities: Manage team leads and/or development … items, employee performance, engagement and professional development Lead technical and business initiatives across your product line through influence and knowledge Forge effective partnerships with Product Management leadership to understand customer and strategic market needs and to plan, design and develop software solutions to meet those needs. Drive the Agile process and create a culture of continuous improvement of processes … team quality processes including defining new strategies, processes, and required tooling to improve quality Develop and maintain strong partnerships with the client services organization to help drive an effective customer experience Support the sales organization and assist in the execution of POCs for prospective customers Act as the escalation point and primary contact point for troubleshooting customer production More ❯

We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The team The Fraud team owns iwoca's fraud strategy, analytics and tech systems. The team optimises iwoca's fraud decisioning, balancing robust fraud detection and prevention, with … exceptional customer experience and strong conversion rates. The team is newly-formed and growing, currently consisting of a principal full-stack engineer and a Team Lead. The role The Strategy Analyst role combines strategic and analytical thinking. The successful candidate will conceive, manage and deliver projects that use data to identify changes to iwoca's fraud strategy to balance … fraud detection with customer conversion. The role requires good collaboration, working closely with our engineers and Team Lead, as well as other teams within iwoca such as Operations, Product, Credit Risk and Compliance. Responsibilities and projects will include: Analysis and insights Implement robust monitoring to provide visibility into the effectiveness of current fraud checks, covering key metrics like detection More ❯

divisions of RELX. This strategic position will be pivotal in defining, and implementing, RELX level O2C processes and organisation and once implemented responsible for ensuring continued operational efficiency, driving customer satisfaction, and supporting our business growth objectives. The ideal candidate will possess a strong understanding of finance, operations, and technology, and will be adept at managing complex, cross-functional … change, influence process design, and communicate effectively with stakeholders. Operational Management & Performance Metrics Manage the O2C organization across all locations for effective and efficient processes. Implement strategies for high service levels, best practices, and operational excellence. Achieve cash conversion targets, minimize bad debt, support sales growth, and reduce overdue balances. Identify opportunities for process improvements and automation. Use data … culture of continuous improvement and innovation. Track KPIs to measure O2C process effectiveness. Present regular reports to senior management on performance and improvements. Collaborate with Sales, Finance, IT, and Customer Service for seamless integration. Act as a liaison between business units and IT for system enhancements. Compliance and Risk Management Ensure compliance with internal policies, controls, and external More ❯

develop, run and continually improve Boots digital platforms to ensure we are giving our customers the best experience across all channels. We are a varied team, from developing digital customer strategy to designing, implementing and even running we always put our customers and patients first. Digital is woven throughout our business and since is our biggest "store" the importance … pulling together and sharing crucial data and using your own initiative to take timely action. You will support our ambition to help customers feel good by working with our customer service team, advising on escalations and providing effective communications to customers and stores. Within the Digital Operations team, we also have a team of User Acceptance Testers (UAT … who ensure lands any new digital functionality right first time for our customers. As technology is ever advancing we are continually improving our customer experience and we need people with an eye for detail to plan and test new functionality to the extreme, before it goes into a live environment. Working closely with the I.T team you will be More ❯

You: Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with: Excellent user-facing skills and a strong customer service approach. Previous experience working within the creative industry is highly desirable. Desirable Technical Experience: Microsoft Windows (client and server environments) Microsoft Entra ID (Azure AD) & Active Directory More ❯

serve them. Your efforts will also aid in identifying new business opportunities, thus contributing to our overall growth objectives. Your role is essential in maintaining our reputation for exceptional customer service and in driving the adoption of our innovative solutions. What you will do In performing this role your core duties and responsibilities will include, (but will not … that support sales efforts Track and analyse sales metrics to identify areas for improvement and implement necessary changes. What we are looking for Proven experience as an Account Manager, Customer Success Manager or similar role preferably in the education technology sector Strong understanding of the funded learning, skills, and education technology landscape and trends Experienced in delivering software demonstrations … and presentations to key stakeholders Ability to manage multiple accounts and priorities simultaneously Customer centric, with strong problem-solving skills and attention to detail Proficiency in CRM software and Microsoft Office Suite Ability to work collaboratively with cross-functional teams Strong analytical and reporting skills Travel Some travel will be required for this role, and the ability to attend More ❯

insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers. In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities. Our people are passionate about delivering the best possible outcome for the customers and markets we serve. We are an impact … client. Stay informed about the financial markets to spot trends, look for new opportunities and establish credibility with our customers by understanding their business Ensure a high level of customer service which will involve training clients on how to best use our products Managing and maintaining monthly and quarterly pipeline and keeping detailed records of client correspondence on … and rapport with C-level executives and key stake holders. Strong business acumen with an in depth understanding of enterprise business challenges and procurement. Strong understanding of account planning, customer life cycle management and value-based selling. Highly motivated, proactive, with an entrepreneurial mindset and passion for success. A fast learner, with a mindset of over achieving Bachelor's More ❯

Windows 10/11, and common business applications. Escalate unresolved issues to the appropriate internal teams when necessary. Maintain accurate documentation of IT assets and procedures. Provide excellent customer service with a user-first mindset. Experience Previous experience in a desktop support or IT technician role. Strong understanding of Windows OS, Office 365, and basic networking. Experience with More ❯

activities. We aim to marry a strong online proposition (i.e. a great website experience) with strategic online marketing (merchandising, PPC, email, social and so on) and proven offline techniques (customer service, lead nurturing & account management). We are looking for a driven account manager to join our team to help us attract and convert new leads as well … relationships with existing customers to help grow our business. Duties & responsibilities To lead and oversee the development and growth of profitable new business and develop and maintain effective key customer relationships. The successful person will be a consummate and credible sales professional selling a range of sophisticated IT products and services to IT Directors, Purchasing Managers and Managing Directors. … Working with the ecommerce team to devise and implement promotions, marketing initiatives and driving new content for the company’s blog and sales literature. Collaborating with other departments including customer services, accounts and logistics to ensure we deliver an excellent level of customer services at all times. Essential skills and experience Personal qualities like good business sense , great More ❯

and persistence The ability to delegate tasks and support executives to make sure all tasks are completed to deadlines Have excellent written and verbal communication skills and a strong customer service ethos with the ability to build lasting relationships Meticulous attention to detail, a perfectionist with a very analytical mind A strong understanding of audience and targeting skills. … sized clients delegating tasks appropriately Passionate and have a keen drive for the industry e.g. day to day and/or industry changes Identify new development opportunities to improve service Desirable Continuously support peers and those more junior Mentoring and coaching for less experienced team members Work on expansion opportunities across upcoming social platforms Be a master of different … many of our roles) Flexible working scheme Financial support from Salary Finance and Bippit Company pension scheme and health care cash plan Private health care dependent on length of service Clear training and progression programme Free mortgage advice from experts Regular company events and awards Employee perks portal Plus many more, visit our careers page for more details Invested More ❯

and persistence The ability to delegate tasks and support executives to make sure all tasks are completed to deadlines Have excellent written and verbal communication skills and a strong customer service ethos with the ability to build lasting relationships Meticulous attention to detail, a perfectionist with a very analytical mind A strong understanding of audience and targeting skills. … sized clients delegating tasks appropriately Passionate and have a keen drive for the industry e.g. day to day and/or industry changes Identify new development opportunities to improve service Desirable Continuously support peers and those more junior Mentoring and coaching for less experienced team members Work on expansion opportunities across upcoming social platforms Be a master of different … many of our roles) Flexible working scheme Financial support from Salary Finance and Bippit Company pension scheme and health care cash plan Private health care dependent on length of service Clear training and progression programme Free mortgage advice from experts Regular company events and awards Employee perks portal Plus many more, visit our careers page for more details Invested More ❯

Description We use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital Data Analyst, you will play a key role … digital channels to better serve our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great opportunity for an experienced digital … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

Description We use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital Data Analyst, you will play a key role … digital channels to better serve our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great opportunity for an experienced digital … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

SQL SSRS Strong experience with MS Excel, Word, Visio, Project Experience with MS .NET and MS Web technologies IIS, Web Services, SOA Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements. Ability to analyze complex systems, and troubleshoot and isolate system issues. Ability to work under tight deadlines and handle … tasks Ability to influence at all levels of the organization Ability to work independently as well as work in a team environment Outstanding verbal and written communication skills Exceptional customer service skills. PREFERRED SKILLS 2+ years of experience with Salesforce CRM Experience with MS Dynamics NAV ERP 2009, 2013, 2015 Experience with Arena or other PLM solutions Experience More ❯