workforces, from hiring and onboarding to managing and paying employees in over 160 countries. We’re looking for an energetic, reliable, and adaptable payroll service support team member who is skilled at process improvements and data validations for the accurate and efficient processing of payroll. You will: Be responsible … and in accordance with local country requirements. Providing a first-class experience to customers and employees from onboarding to offboarding. Responsibility for handling employee & customer queries on payrolls from a number of countries in a timely manner (supported by in-country payroll processing partners). Ensuring accurate reporting of … of clients and provide expert knowledge to enable them to respond to client questions. Requirements: 3+ years of work experience in payroll operations or customerservice operations Fluency in written and oral German Fluency in written and oral English 2+ years of payroll processing experience in one or More ❯
Southampton, Hampshire, South East, United Kingdom
Hays
Your new company Working for a leading real estate business in central Southampton, you will provide exceptional customerservice and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension. Your new role You will … organisational assistance to the engineering team Ensuring that SLA and KPIs are met through effective management of the QFM system Understand, anticipate and deliver customer (internal and external) needs while building effective relationships. Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand … diverse and effective team. Convey messages and ideas clearly and openly. What you'll need to succeed You will have previous experience in administration, customerservice or as a receptionist with strong IT skills and fantastic communication and organisation. Preferably available at short notice, but candidates with a More ❯
our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerService Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯
our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerService Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯
our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerService Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
DataAnnotation
our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a CustomerService Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯
Customer Success Manager (London, United Kingdom) About Teton Our vision is to be the indispensable AI nurse companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered nurse companion, leveraging proprietary computer vision technology to alleviate … with actionable intelligence for optimal decision-making. Responsibilities: Coordinating the successful installation of Teton's hardware on-site, working with the technical project manager, customer stakeholders like IT, Estate planning, and care staff to create an excellent customer experience. Develop strong relationships with front-line customers through empathy … to solve problems, which may mean joining a night shift. Partner with our product and engineering teams to successfully calibrate and troubleshoot. Provide excellent customerservice, resolving issues promptly and professionally. Partner with our business development teams to run successful QBRs, identifying and capitalising on expansion opportunities. Contribute More ❯
in a career with WSA? Due to continued growth at our Chester office, we have an exciting opportunity of Quality Assurance Specialist within our Customer Experience Team. WS Audiology group was formed in 2019 through a merger with Widex and Signia combining over 140 years' experience in pioneering the … hearing related products and services generates annual revenues in excess of 2 billion EUR. Key Responsibilities: The successful candidate will: Score monthly calls for customerservice and technical support Collaborate with team managers to review calls, provide constructive feedback, and identify opportunities for improvement Conduct audit checks to … help drive improvements in standards IT skills - MS Office and CRM Desire for continuous improvement of ways of working Good call handling ability Strong customerservice experience Enthusiastic and positive can-do attitude Desirable: It is desirable but not essential that the successful candidate will: Have salesforce experience More ❯
a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names … any other reasonable duties as requested by the Workforce Staffing Managers or Specialists. Minimum Requirements 6+ months of human resources experience. 6+ months of customerservice experience. 6+ months of Microsoft Office products and applications experience. High school or equivalent. Experience in confidential environments. PREFERRED QUALIFICATIONS 1+ years … of human resources experience. 1+ years of customerservice experience. 1+ years of Microsoft Office products and applications experience. Acknowledgement of Country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
greener future, this apprenticeship is the perfect opportunity to kickstart your career! A Typical Day in the Job: This role will involve elements of customerservice where the apprentice will need to speak to clients to retrieve information in order to analyse the information Analyse reports from the … to understand different elements of data, calls get tagged which feed into different data reports Provide data to team leaders of the back of customerservice queries whether this be on the phone or from live chats Compile and manage data from various internal CRM systems to ensure More ❯
Cue is a rapidly growing customerservice SaaS company focused on enabling businesses to engage their customers through WhatsApp, web chat widgets, Facebook Messenger, and more. We are looking to elevate the UI experience of our omni-channel AI customerservice platform to the level of … structured and easily understandable components, flows, and mockups. Develop and maintain design systems : Ensure a consistent brand and product experience across all touchpoints. Conduct customer research & usability testing : Speak with customers and CS teams to understand user needs and expectations. Design AI-driven features : Work with the team to More ❯
temporary basis Job Description: As a QA Test Lead, you will be responsible for leading and coordinating all QA activities across the Dynamics 365 CustomerService implementation. You will own the end-to-end User Acceptance Testing (UAT) process, from planning to execution and reporting, ensuring that all … business requirements are met with the highest quality standards. Key Responsibilities: Lead and coordinate all QA activities across the Dynamics 365 CustomerService implementation. Own the end-to-end UAT process, from planning to execution and reporting. Engage with internal stakeholders to define and validate test scenarios against … Ideal Skills and Experience: Proven experience as a Test Lead or QA Manager in complex digital transformation projects. Strong knowledge of Microsoft Dynamics 365 Customer Service. Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement. Excellent communication and stakeholder management skills. Ability to work cross-functionally More ❯
Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to … availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within … our CustomerService department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence More ❯
team in London, ON. Starting pay is $18.55 per hour. Responsibilities The Test Administrator position is responsible for providing secure exam delivery and superior customerservice in a friendly, comfortable environment. In this role, you will be required to: Comply with all testing procedures and strictly adhere to … additional hours if needed. Schedules are provided at least two weeks in advance. Qualifications High school diploma or equivalent. Minimum of 1 year of customerservice experience preferred. Experience proctoring or invigilating exams highly preferred. Flexibility in work hours and days. Beginner to intermediate experience in Microsoft Office More ❯
At Gradient Labs , we're on a mission to make exceptional customerservice the norm. Founded in 2023 by a team of technical leaders from Monzo Bank, we've quickly grown from an idea to a thriving team with well-known customers. Our AI agent helps businesses handle … complex, high-stakes customer support queries safely and effectively, providing visibility and control to ensure trust in the outcomes. We're a remote-first team but enjoy gathering in London weekly for collaboration, social events, and team bonding activities like arcade games or axe throwing. If you're passionate … about solving challenging AI problems and shaping the future of customerservice, we'd love to hear from you. As an AI Engineer at Gradient Labs, you will Enhance our agent: develop, evaluate, optimize, and expand the skills of our AI agent. This includes dataset preparation, iteration on More ❯
testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customerservice when addressing support issues. Take ownership of support issues and seek closure, escalating more complex calls to third party IT support. Manage … have experience working in the Insurance industry. Strong technical skills and knowledge of computer systems and networks. Excellent problem-solving and troubleshooting abilities. Strong customerservice and communication skills. Ability to manage time efficiently and prioritize tasks. Team player with the ability to work collaboratively. Please note that More ❯
london (city of london), south east england, United Kingdom
Finitas
testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customerservice when addressing support issues. Take ownership of support issues and seek closure, escalating more complex calls to third party IT support. Manage … have experience working in the Insurance industry. Strong technical skills and knowledge of computer systems and networks. Excellent problem-solving and troubleshooting abilities. Strong customerservice and communication skills. Ability to manage time efficiently and prioritize tasks. Team player with the ability to work collaboratively. Please note that More ❯
the leading specialist provider of managed IT and telecom services to the UK’s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Stafford based Group Company, Wave 9 Managed Services Limited, who are a specialist telecommunications and internet … service provider focused on delivering high-quality internet and internet safety solutions to the UK Education sector. As part of a small and dynamic team, we pride ourselves on our customer-first approach, strong relationships, and seamless service delivery. The Role: We’re looking for a detail … to join our team. Acting as the essential link between our sales team and project office, your primary responsibility will be to ensure all customer and supplier information is captured, accurate, and available so that service delivery can progress smoothly and efficiently. There will be the opportunity to More ❯
and Energy Role: Manager Contract Type: Permanent Hours: Full Time Base Location: Portsmouth, Aldershot, Petersfield and Basingstoke Salary: £63,000 - £94,400 + 10% customer response allowance payment + car/car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family. … be fully responsible for the most efficient performance and reliability of the Region's electricity distribution network. You will report into the Head of Customer Operations and will be responsible for a team of engineers who plan and manage all Electricity Network repairs and long-term defects. You will … that they are fully understood in order to drive performance and improvements, leading them to deliver high standards of SHE, Quality, Productivity, Affordability and CustomerService, whilst ensuring all administration, planning, reporting, compliance, escalation and investigation requirements are completed accurately and on time. Ensure all planned work is More ❯
client, as well as work in a highly collaborative environment. Key Responsibilities: Design and deliver large-scale Dynamics 365 CE solutions, focusing on the CustomerService module. Provide technical leadership in building solutions using Power Platform technologies such as Power Apps and Power Automate. Engage with clients to … enforce best practices, and ensure solutions comply with security and governance standards. Ideal Candidate: Extensive hands-on experience with Dynamics 365 CE, particularly the CustomerService module. Proven track record of delivering large-scale enterprise Dynamics 365 CE implementations. Strong technical knowledge of Power Platform tools, including Power More ❯
Are you looking for a fun role which will enhance your customerservice and sales skills? Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customerservice or something similar and looking More ❯
on the outskirts of Chester (just off the A55), looking to expand and strengthen our team with an enthusiastic, experienced, confident and friendly B2B Customer Account Manager to join us on a full or part time basis, were happy to discuss hours that suit both your needs and the … needs of the role. If this sounds like you, apply today! As a customer account manager, you will be responsible for managing a portfolio of existing customer accounts, handling queries and ensuring a seamless customer experience. Youll need an excellent telephone manner and be self-motivated with … great people skills. Primary objectives Provide business development support to drive both growth and client retention Identify opportunities for new work within an existing customer base Develop relationships with a wide variety of customers Communicate portfolio of existing company products, services and new product developments Day-to-day customerMore ❯
Provide nutritional support and training to Area Sales Managers. Attend industry conferences and report findings. Write nutritional articles and marketing materials. Coordinate the Product CustomerService process. Prepare and deliver nutritional talks at events and educational institutions. Perform other duties as required by the nutrition department. Additional Requirements … essential and smallholder experience preferable. Master's degree in Equine Science, Equine Studies, Animal Science, or Animal Management. Exceptional communication and organisational skills. Excellent customerservice and interpersonal skills. Creative, proactive, and enthusiastic approach. Computer literacy. Full UK driving license. Reside within 45 minutes of the Norfolk Head More ❯
High Wycombe, Buckinghamshire, United Kingdom Hybrid / WFH Options
SecuriCare (Medical) Limited
You will be working for SecuriCare (Medical) Limited, a Home Delivery Service for stoma products. Working to support a team of Patient Development Specialists, this busy and varied role will involve you in all aspects of administration and telephone work. You will deliver excellent customerservice to … under pressure. Reliable, inquisitive, and enthusiastic. Excellent telephone manner. Excellent communication, both oral and written. Good organizational skills. Experience of MS Office. Telephone-based customerservice background. Experience working to targets. Benefits: Contributory Pension Scheme. Medical Cash Back Plan. Life Assurance. Onsite free car parking. Subsidised staff canteen. More ❯
via phone and email, and provide prompt and efficient support. What you'll do: Respond promptly to incoming calls and emails according to client service level agreements. Maintain high accuracy in information gathering and inputting. Ensure all Helpdesk calls are received, recorded, and followed through to completion in a … manner. Be fully conversant and compliant with all processes which support the delivery of Helpdesk services, ensuring compliance with contractual KPI targets Provide excellent customerservice when dealing with telephone calls, ensuring the use of a polite and professional manner at all times and that all requests are … not limited to code of conduct, data protection and confidentiality. What you bring: FM Helpdesk experience Experience of working to strict SLAs & KPIs Good CustomerService Skills Excellent attention to detail including a high level of accuracy Experience in working in a fast-paced environment Experience with Microsoft More ❯