801 to 825 of 2,650 Customer Service Jobs in the UK

and medium-sized businesses. With regional sales and support locations across the country, our ambitious growth is focused on our crucial values and fundamental principles, with every product and service delivered with expertise, passion, and heart. About the Role: As part of our growth plans, we are seeking an experienced Sales Account Manager with a genuine passion for delivering … excellence and ensuring customer service is at the heart of everything we do. You will be responsible for managing and growing a portfolio of customer accounts, serving as the primary point of contact for contract negotiations, technology reviews, and service escalations. Your role will include conducting quarterly reviews with customers, getting to know your customers well … understanding their business challenges, and recommending technical products to assist with their growth. Additionally, you will be responsible for upselling and growing the account through sales through service, ensuring that your clients receive the best possible solutions to meet their needs. Key Responsibilities: Managing a bank of existing accounts Develop and maintain trusted relationships with your accounts, conducting quarterly More ❯

Customer Support Representative – French Speaking Location: Hybrid-remote in Harrogate, UK Job Type: Full-time Schedule: 8-hour shift | Day shift | Weekend availability Salary: £28,000–£30,000 per year Are you a great communicator who thrives on solving problems and supporting customers? Are you fluent in both French and English, and excited to be part of a forward … thinking company rapidly expanding within European markets? If so, we’d love to hear from you. The Role You’ll be part of our small but impactful Customer Support team, acting as a key contact for both UK and French-speaking customers. Initially, your focus will be supporting consumers , but as you grow in the role, you’ll take … on more responsibility supporting our project partners and B2B clients. We’re looking for someone who is proactive, thoughtful, and enthusiastic about delivering exceptional customer service. This is a great opportunity for someone who wants to gain experience in the tech industry while building a long-term career in customer success, support operations, or account management. The role More ❯

Customer Services Administrator (Programme Coordinator) Security Cleared PART TIME This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You'll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer … and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that More ❯

from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team, office based in Stevenage. This is a shift rota role, Mon-Fri am shift 06:00 to 14:30 and pm Shift 14:00 to 22:00. … As the Onsite Engineer, you will be providing a walk-up service to a range of users, you will also be required to provide floorwalking services, You may also be required to visit various client sites, you will report into the On-site Support Team Leader. Your main duties will include providing effective onsite technical support to Littlefishs customer … for desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration. You will need to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLAs. In this role, delivering a VIP-level service is essential. Youll be expected to More ❯

Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years’ service Are you passionate about Microsoft 365 and looking … developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft 365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line IT Support Analyst: Acting as the first point of contact for clients, resolving inbound support tickets and calls. … Troubleshooting and supporting Microsoft 365, Azure, Intune, Windows Servers, and networking tools. Monitoring proactive alerts and carrying out preventative maintenance (backups, patching, disk space checks, etc). Delivering outstanding customer service while developing your technical expertise. Working with the latest technologies: Microsoft 365, Azure, Intune, Windows, macOS, networking & server tools. What we’re looking for To hit the More ❯

BYD Energy Storage was established in 2008. As a global pathfinder, leader and expert in battery energy storage system, BYD Energy Storage specialises in the R&D, manufacturing, marketing, service and recycling of the energy storage products. Build on the state-of-the-art battery technology, BYD Energy Storage has provided safe and reliable energy storage system solutions for … remote diagnostics to customers Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips Troubleshoot equipment located at customer sites Perform start-up and commissioning services at customer locations (SAT) Assist the in-house system engineering group in product development … and/or project work Provide suggestions based on field experience, to improve the products Prepare and perform customer training at BYD as well as at customer facilities (if required) Skills, Qualifications, and Experience Required: At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy More ❯

level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We’re inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you’ll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/… replacing hardware components as required. Installing, configuring, and relocating desktop equipment. Building and configuring workstations, including network port reconfigurations. Preparing and building laptops and other mobile devices to meet customer specifications. Encrypting, repairing, and re-accrediting laptops. Ensuring compliance with security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management … and request fulfilment using a Service Management toolset. What you’ll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had More ❯

opportunity is within Uniphar Medtech, focused on delivering innovative medical technologies and solutions. Role Overview The purpose of the role is to install and configure Clinical Information Systems at customer sites and resolve or escalate issues. It involves remote and onsite support throughout the UK, with some work from home after training. Principal Duties and Responsibilities Install Server and … Laboratory and PACS systems Advise Customers on Design Solutions and Workflows Detect and mitigate potential performance issues Ensure compliance with company quality procedures Follow protocols for call logging and service scheduling Manage customer relations and ensure satisfaction Participate in a 24x7 on-call rotation; occasional work outside normal hours Role Requirements The role focuses on Windows and SQL … Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum of 5 years More ❯

Service Administration Assistant - Health & Care Location: Frimley, Camberley, Surrey GU16 Salary: £22,932 per annum, pro rata Hours: 7 per week (Can be two part days or one full day within the working week - Monday to Friday - no weekend option) Contract: Fixed term contract until 31st March 2026 Do you have an excellent telephone manner and experience in general … the team, you will assist the Health and Care Services in Frimley and the wider Business Support team across Surrey. What will a day in the life of a Service Administration Assistant involve? Providing efficient, professional assistance to colleagues, members of the public and external organisations. Supporting team with data entry (BRM) and preparing reports with great accuracy. Being … confident answering telephone enquiries. General administrative duties, including dealing with incoming and outgoing emails. Organising meetings and taking notes. Working alongside a team of five staff reporting to the Service Coordinator. What do you need to be a successful Service Administration Assistant? Strong communication skills. Ability to deliver clear communications both verbally and in writing. Confident using the More ❯

on-site. Some local travel will be required, so a full driving licence and access to a vehicle are essential. IT Support Technician - Key Responsibilities: Manage all incidents and customer requests from receipt to resolution and closure. Ensure service level agreements (SLAs) are consistently met. Complete all administrative tasks and documentation promptly. Maintain accurate records using IT Service … Windows Server and Active Directory. Experience administering Office 365. Exposure to Cloud support (desirable). Experience working with SLAs. Excellent organisational skills with the ability to prioritise effectively. Outstanding customer service and communication skills. Previous experience in a customer-facing role. Why Join This Company? Access to a personalised training platform. Skills assessments and tailored progression plans. More ❯

the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … departments, providing insights and supporting the development of scalable, optimised processes that align with our wider company objectives. Key responsibilities: (Please note that this list is not exhaustive) Safeguard customer data integrity across contracting, delivery, and finance platforms, ensuring records remain accurate, complete, and consistent throughout the customer lifecycle. Serve as second-line support for customer-contract … Own product-setup governance: design, add, and maintain product and pricing configurations in operational systems so that orders, billing, and reporting stay aligned. Form a core part of the Customer Operations work on upgrades and changes, translating commercial requests into system actions and verifying successful completion. Map, document, and continuously improve processes that span Sales, Delivery, Finance, and Support More ❯

Service desk analyst required!! Peterborough Full time - 37.5 hours per weekHourly rate £13.50 - £14.70 PAYE We have a great opportunity for a service desk analyst to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be a professional English speaking individual, with strong all-round communication skills. If you are a charismatic analyst looking for a fantastic More ❯

they’re very interested in having individuals join their team, who are keen to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all … site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office … Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able to effectively manage multiple priorities Exceptional customer service skills Experience in a customer-facing role Some highlights of working with my client: Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner Microsoft and Google training courses, accreditations and exams More ❯

Service desk analyst required! Peterborough Full time - 37.5 hours per week Hourly rate £13.50 - £14.70 PAYE We have a great opportunity for a service desk analyst to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be a professional English speaking individual, with strong all-round communication skills. If you are a charismatic analyst looking for a fantastic More ❯

Service desk analyst required!! Peterborough Full time - 37.5 hours per week Hourly rate £13.50 - £14.70 PAYE We have a great opportunity for a service desk analyst to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be a professional English speaking individual, with strong all-round communication skills. If you are a charismatic analyst looking for a fantastic More ❯

cross-functional reporting and performance enablement. Together with our Data Engineering and Data Science colleagues, we make data a strategic lever to achieve H&B's goals. As a Customer Experience (CX) Analyst in the Customer Growth Analytics team, you'll work closely with teams across Perfect Transaction, Customer Service, Supply Chain, Digital, and Retail Operations … insights that improve the post-purchase journey. You'll act as a trusted partner to stakeholders, translating their needs into actionable data solutions that drive meaningful improvements to the customer experience. This role requires strong analytical skills, excellent communication, and a desire to grow technically within a supportive team. The Role What You'll Do Partner with business teams … to understand customer experience problems and help them make better decisions through data. Design and build dashboards in Metabase that clearly communicate customer metrics and journey insights. Write clean, efficient SQL to transform and extract data from large, complex datasets. Support CX analytics delivery, contributing to backlog shaping, sprint planning, and delivery timelines. Ensure quality and maintainability by More ❯

About Us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a … working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve … any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of More ❯

ensuring that day-to-day teaching, learning, and administrative activities are supported by reliable and well-maintained technology, while also contributing to the Centre's broader digital infrastructure and service delivery. This role is primarily based in centre (Stratford) 5 days a week. ABOUT THE ROLE To provide end-user support for Study Group systems at the location at … which the role is based. The responsibility revolves around the use of a Service Desk system to respond to and assist staff members and students with incidents and service requests The tasks this responsibility encompasses will range from desktop support to account and systems administration. These tasks require not only an in-depth knowledge of IT hardware and … software platforms but excellent communication and customer service skills Maintain accurate documentation of systems, configurations, and issue resolution procedures Supporting students with system access Install, configure, and maintain AV equipment including conferencing systems, displays, and sound systems Ensure seamless functionality of AV infrastructure in classrooms, meeting rooms and shared spaces Act as the first point of contact for More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

Life Assurance Health cash plan Gym and retail discounts Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Discounted Travel Educational trips We are looking for a Travel Support Specialist to … multiple acquisitions in several sectors. The role is an exciting opportunity for anyone with a keen desire to develop and grow. Some key aspects of the role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve … the company delivers cost-effective solutions for corporate clients worldwide. In addition, CT Travel Group's leisure division specialises in creating unforgettable tailor-made and package holidays, offering personalised service and inspiration from their knowledgeable team. CT Travel Group is committed to making travel seamless and memorable for all clients. Location Hybrid role with a minimum of 2 days More ❯

PM. There may be occasional requirements to work outside of these hours to support essential upgrades, migrations, or other critical infrastructure tasks. Flexibility and a proactive approach to service continuity are key. Main duties of the job What You'll Do Deliver expert support for server, storage, network, and cloud infrastructure Lead and contribute to infrastructure projects, including upgrades … everybody. No matter your role at CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Job description Job responsibilities Please see the job description and person specification attached to this job advert for … to work under own initiative and prioritise own workload Ability to provide mentoring to colleagues Commitment to continuing professional development Effective communication and interpersonal skills Effective organisational skills Effective customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary More ❯

process improvement and contribute to workflow efficiency. People: To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities. To deliver prompt and effective resolution … to customer queries, concerns, and complaints, ensuring a positive experience. To provide accurate and relevant product information and support customers’ needs. To build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints. Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and … mitigate and monitor the risks involved in the day-to-day work. Business Analyst - The Skills You'll Need to Succeed: Business analysis experience in Banking/Finance sector (customer service, online banking and/card industry experience is a plus) Familiarity with digital banking tools (e.g. Mobile apps, digital wallets) Strong understanding of core banking process (e.g. More ❯

within an area covering East Anglia. Working closely with the sales and senior management team, the position is primarily focused on bringing in new business, whilst also growing existing customer accounts profitably. You will have significant autonomy in tailoring the offering to meet your customer needs. This is a full time, permanent position with a company car, mobile … annum plus bonus, vehicle etc. Key Responsibilities: As an Business Development Manager - Tool Hire , your job role would include: Identify and develop new business opportunities Maximise revenue from existing customer accounts Establish, develop and maintain positive customer relationships Keep up-to-date with industry developments, market trends etc Meet or exceed agreed sales targets Work both on building … the Plant Hire/Tool Hire industry Excellent selling, communication and negotiation skills Ability to work both independently and as part of a team Highly motivated and target driven Customer focused with excellent customer service skills Successful track record in field sales You must be confident using IT software Full UK drivers licence Benefits: Within the role More ❯

process improvement and contribute to workflow efficiency. People: To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the bank's products and services before engaging in any customer-facing sales or advisory activities. To deliver prompt and effective resolution … to customer queries, concerns, and complaints, ensuring a positive experience. To provide accurate and relevant product information and support customers' needs. To build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints. Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and … and monitor the risks involved in the day-to-day work. Business Analyst - The Skills You'll Need to Succeed: Experience in retail banking and/or business analysis (customer service, online banking and/card industry experience is a plus) Familiarity with digital banking tools (e.g. Mobile apps, digital wallets) Strong understanding of core banking process (e.g. More ❯

by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Insight Analyst, you will use your advanced analytical skills to: Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing … critical advantage in the increasingly competitive insurance market. Key Responsibilities: Support the build and maintenance of our core data product capabilities of in areas of debt, affordability, claims, pricing, customer personalisation and our customer service contact centre. Support the delivery of analytics to the business via analysis, testing, modelling, profiling, and reporting. Investigate data and analytical initiatives More ❯