826 to 850 of 3,615 Customer Service Jobs in the UK

dependant on experience + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but … training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working … to 5:30pm Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good Customer Service skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH(phone number removed) To apply for this role or for to be More ❯

re responsible for moving products from their origin to our stores. As we grow, we operate globally, offering numerous opportunities worldwide to ensure excellent customer service and stock availability. We strive for efficiency, saving time and money. Meet the passionate colleagues who help us achieve our big dreams. … operations. In our Supply Chain, we're responsible for delivering products from origin to store. Our scale is global, providing many opportunities to improve customer service and stock availability. We work tirelessly to deliver efficiently, saving time and money. Our Retail Assistants provide customers with exceptional shopping experiences More ❯

SLAs, coordinate incident reviews, and ensure timely closure of tickets Lead bridge calls and manage high/major incidents end-to-end Collaborate with service desk, IT teams, and business stakeholders to drive resolution Conduct root cause analysis and problem reviews with follow-up actions Provide clear, regular communication … to customers and internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools … MS Office, and collaboration platforms Excellent communication, coordination, and customer service skills Experience working in service desks or similar environments Ability to lead meetings, manage escalations, and deliver under pressure Willingness to support out-of-hours on-call as required Comfortable working with both onsite and offshore More ❯

as you will be driving to rural locations regularly. Key Responsibilities: You will ensure work is completed to high standards in safety, environment, quality, customer service, and profitability. Promote consistency and innovation to ensure Ground Control remains a leader in our field. What you will achieve: Manage outputs … influencing skills. Proficiency in IT. Well-developed team management and organizational skills. Ability to prioritize and balance multiple demands to meet stakeholder needs. Excellent customer service skills. Why join us: Career Development: We support your professional growth with clear career paths, training, and development programs, including our GC … your contributions are valued. Competitive Package: Enjoy a competitive salary, benefits, and flexible working options, including: 23 days holiday plus bank holidays, increasing with service Yearly bonus scheme and share options Robust pension scheme Employee support services, free flu jabs, private GP access Subsidized gym memberships Recognition schemes and More ❯

The Role Responsible to the Deputy MIS Manager, working within the College's management information systems team, you will provide administration services and exceptional customer service to a range of customers and stakeholders. You will be required to complete a Level 3 Advanced Qualification in Business Administration with … in English and maths and have experience of ICT systems including Microsoft Outlook, Word and PowerPoint. You should have a commitment to provide excellent customer service, good organisation and time management skills. You must also be willing to work flexibly to ensure all internal and external deadlines are More ❯

Excellent opportunity for Service Desk Engineer to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service … to ensure all queries are answered promptly, requests and incidents are dealt with appropriately and all calls are adequately logged within the firm's service management system. The role is expected to work as part of a team, flexibly, in a rotating 24x7 shift pattern. Act as a single … point of contact for all incoming calls, emails, live chat and self-service portal from customers regarding IT issues and queries; 1st line support - troubleshooting IT relating problems for the firm’s core systems ensuring issues are logged with the required information; Ensure all calls and emails are logged More ❯

requires direct interaction with clients to ascertain and fulfill their AV needs, ensuring all technical requirements are addressed with precision and professionalism. Training and Customer Service: A key aspect of this position is to educate end-users on the comprehensive functionalities of our systems. You will provide hands … on training and superior customer service, enhancing user engagement and satisfaction. Essential Skills and Qualifications: We are looking for a candidate with a strong background in AV technology, particularly in the with Dante, Logitech, Shure, Teams, Digital Signage, Networking knowledge (Beneficial) If you are experienced in AV engineering More ❯

Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance … fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary More ❯

off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in More ❯

off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in More ❯

for purpose and performs optimally. You will be actively managing consumer satisfaction with the functionality, helping develop short and long-term roadmaps for the service ensuring it continues to meet the business needs. You will contribute to the Network Standard Service technical designs by working with the Network … Owner, Product Managers, IT Directors, and the business to gather functional and performance requirements, determining technical specifications, identifying financial costs to the Network Standard Service Product Owner, and supporting the time-integrated plans for Network Standard Service introduction. As a technical Lead you will also ensure that the … service functionality and adoption efforts support Serco and the Divisions overall strategy and goals. What you'll need to do the role: Network is a core ITS service and is responsible for the delivery of connectivity services across the UK, Europe, and the Global Corporate network backbone. This More ❯

to join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be travelling every Monday to Thursday and will be home-based on … and report to management on the next coming week The ideal candidate will have Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable More ❯

You must have previous experience with booking meetings, events or group bookings. Responsibilities: Dealing with any cancellations or amendments including schedule changes Offering excellent customer service with every client transaction Utilising account management skills in order to retain and grow business Handling all meeting, event and group enquiries … and flexible Keen attention to detail Ability to work autonomously Previous Group or MICE booking experience, ideally from within the Business Travel sector Strong customer service and communication skills More ❯

to join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be travelling every Monday to Thursday and will be office-based in … and report to management on the next coming week The ideal candidate will have Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable More ❯

the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that … provide insight into customers and helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such … as regression and hypothesis testing to analyse data from our customer database. Building dashboards that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP More ❯

enthusiasm. We're looking for a great team player who has a passion for education and has demonstrated their commitment to equality and diversity, customer service and quality assurance. Day-to-day duties Maintain appropriate records of quality assurance, assessment, intervention, registration and certification activities in line with … safeguarding and Prevent Good standard of IT and administrative skills Be flexible and responsive to employer needs Demonstrate a commitment to equality and diversity, customer service and quality assurance Excellent communications skills A team player Excellent presentation skills Ability to respect confidentiality Demonstrate a commitment to the process More ❯

our innovative approach, we have quickly gained traction and currently serve over 300,000 customers across the UK. We are currently hiring 1-2 Customer Support Agents to support our growth. The role will be based in our office in Camden Town, London, and will require working on-site … consumers are still in the dark when it comes to how credit works, and it can often seem a confusing and stressful subject. As Customer Support Agent at Bits, you will provide support across a variety of channels to aid customers in their credit building journey. What the role … involves: Processing customer requests and queries via telephone, email or instant message Investigating and resolving customer complaints quickly and patiently Keeping confidential records and financial information private and secure Learning how to use database systems and technology to deliver great customer support Communicating with customers effectively, and More ❯

our innovative approach, we have quickly gained traction and currently serve over 300,000 customers across the UK. We are currently hiring 1-2 Customer Support Agents to support our growth. The role will be based in our office in Camden Town, London, and will require working on-site … consumers are still in the dark when it comes to how credit works, and it can often seem a confusing and stressful subject. As Customer Support Agent at Bits, you will provide support across a variety of channels to aid customers in their credit building journey. What the role … involves: Processing customer requests and queries via telephone, email or instant message Investigating and resolving customer complaints quickly and patiently Keeping confidential records and financial information private and secure Learning how to use database systems and technology to deliver great customer support Communicating with customers effectively, and More ❯

the latest product releases and industry trends. Education, Qualifications & Skills In-depth knowledge of developing and customizing Microsoft Business Applications, particularly Dynamics 365 (Sales, Customer Service, Field Service, and Customer Insights) and the Power Platform. Minimum 5 years' experience developing Dynamics 365 and/or Power More ❯

the forefront of Microsoft technologies, whilst collaborating with a global team of Microsoft experts. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven experience as a Functional Consultant Configuration/Customisation of D365 CE Modules Knowledge of Power Platform (Power Apps More ❯

the forefront of Microsoft technologies, whilst collaborating with a global team of Microsoft experts. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven experience as a Functional Consultant Configuration/Customisation of D365 CE Modules Knowledge of Power Platform (Power Apps More ❯

and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customer service and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement. What You’ll Be Doing: Serve as … in-person surveys for the Field Sales Team with accuracy and efficiency. Maintain the sales pipeline by tracking and following up on all removals customer interactions. Use CRM tools and other technology to effectively handle leads and update client records. Regularly communicate with field sales, operational managers, and internal … the removals company's ideals while contributing to a pleasant, team-oriented environment. What We’re Looking For: A minimum of 12 months of customer service experience is required, preferably in the removals or relocation industry. Effective communication and interpersonal abilities. Excellent attention to detail and diary management More ❯

JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa … incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver … for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast More ❯

Customer Engagement Manager Location: Hybrid – home and office Hours of work: 37.5 hours per week Reports to: Head of Customer Engagement A bit about us: We started up over 30 years ago, with the aim to make the lives of Manufacturers and Distributors easier and our aim has … help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years … valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: As a Customer Engagement Manager you will be our customers primary point of contact, creating and maintaining positive relationships! You More ❯

encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that … empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful … across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We have an exciting opportunity for an energetic, proactive Senior Customer Success Manager to join our fantastic team. The successful candidate will be managing a client base of both Commerce and Engagement clients. Your responsibilities More ❯