951 to 975 of 2,664 Customer Service Jobs in the UK

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk More ❯

of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts … their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. … understanding of the principles of cyber-security and endpoint protection An awareness and understanding of the importance of confidentiality and data protection Demonstrate an understanding of the basics of customer service Demonstrate an understanding of the basics of the role of IT within an educational environment More ❯

assigned by Line Managers which are part of projects or maintenance contract work). Hands on PC and mobile support, Network and PC implementation and optimization. Project management and service delivery schedule management of several key customer projects. Implementation and support of on-premises and cloud-base services and product. Liaising within customer's internal teams, including … headquarter in Japan, to deliver projects and sort troubles and issues. Understanding and planning design details of customer's Network and PCs. Network/PC/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor … profitable systems and implementation. 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact. Support desk system queuing management. Temporary or long-term customer support at their office, if required. Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification. Periodical status report to line manager. Cover early shifts More ❯

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and … remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the … account is upheld. You shall be responsible for the management of and timely updating of fault tickets. This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration More ❯

Incident and Problem Manager (full-time, hybrid from Leeds or remote), youll be part of a collaborative team responsible for managing the full incident and problem lifecycle. Youll ensure service restoration in the shortest time possible while maintaining high standards of communication and stakeholder engagement. What youll do As an Incident and Problem Manager, youll lead the coordination and … incidents across the business, ensuring timely communication and effective collaboration. Youll work closely with internal stakeholders and customers to manage incident reviews, update documentation, and drive continuous improvement in service delivery. Our Incident & Problem team works 37.5 hours a week, covering shifts between 8-6 PM. There is a requirement to be on call 1 day in 5 in … and reporting. Work with internal communication teams to relay incident updates to customers. Maintain cross-functional relationships to deliver consistently high-quality service. Support resolution meetings and ensure excellent customer service is upheld. Who youll be Were looking for someone with experience in IT Service Management and a passion for delivering customer success. Youll bring strong More ❯

premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to … entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a senior escalation point for complex network and service … planning. Maintain hands-on technical involvement, participating in complex troubleshooting, system architecture discussions, and technology evaluations. Continuously review, refine, and document workflows and processes to maximise efficiency and enhance customer experience. Contribute to the long-term technical strategy, evaluate and implement new technologies, and oversee their integration. Collaborate with external vendors and partners to ensure high-quality service More ❯

+ £55,000 + Package Hybrid : 2 Days p/w onsite Are you passionate about delivering seamless customer experiences through clear, helpful content? My client is recruiting a Knowledge Manager who will take ownership of the non-voice support channels (email/chat/social/bots), making it easier for customers and agents to locate and obtain … + Bonus + Package What You'll Do Own and continuously improve all non-phone support content across the Zendesk platform-Help Centre articles, emails, live chat, and self-service tools. Shape a clear strategic vision for Zendesk, driving innovation like AI integration and workflow automation to enhance customer and agent experiences. Analyse customer FAQs and feedback … identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance More ❯

expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients. This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact. What your role as a Cisco Sales Specialist will involve: Manage a shared inbox, ensuring prompt and … professional responses to customer inquiries. Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs. Maintain and develop relationships with a priority list of high-value partners who regularly invest in Cisco solutions. Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations. Identify and onboard … support and develop new partners, helping them understand Cisco offerings and maximize their engagement. Serve as the go-to expert on Cisco's offerings, including Meraki, for both inbound customer inquiries and outbound sales efforts Proactively follow up on outbound leads and identify new sales opportunities to grow the business. Oversee the progress of deals, ensuring smooth transactions and More ❯

engages users and driver community the opportunity to engage in their performance and to win weekly cash prizes and rewards for achieving Elite Driver standard. They have an excellent customer base and have secured 300+ of the UKs largest fleet customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media. A Key Account Managers is responsible for maintaining long … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key Duties and Responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face … diligence, ensuring that we manage expectations in doing what we say we will do, when we say we will do it Consistently evaluate the value being brought to the customer look at what other opportunities there are to demonstrate more value whether financial, operational or safety related Understand the data related to your customers and help to surface insight More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

work plays a vital role in the experience that residents and businesses have of council services, and our teams work closely with colleagues across the organisation. What we do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone vi a the councils contact centre; face-to-face at Hackney Service … well as being the first point of contact for the council, our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform … the services that our residents and businesses rely upon. By bringing deep insight into the service users experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally More ❯

in the London office, you'll provide friendly, jargon-free support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the Microsoft ecosystem. What You'll Bring: Proven experience supporting Microsoft technologies: D365, O365, Active Directory, Azure, Intune, Exchange, Windows … Endpoint Manager Knowledge of device lifecycle management, MDM, and BYOD policies Strong understanding of networking (LAN, WAN, VPN) Experience with Jamf Pro for Apple device management Excellent communication and customer service skills Awareness of cybersecurity best practices and ITIL processes Required Certifications: AZ-900 - Microsoft Azure Fundamentals MS-101 - Microsoft 365 Mobility and Security ITIL Certification or demonstrable More ❯

Problem Manager (full-time, hybrid from Leeds or remote), you’ll be part of a collaborative team responsible for managing the full incident and problem lifecycle. You’ll ensure service restoration in the shortest time possible while maintaining high standards of communication and stakeholder engagement. What you’ll do As an Incident and Problem Manager, you’ll lead the … across the business, ensuring timely communication and effective collaboration. You’ll work closely with internal stakeholders and customers to manage incident reviews, update documentation, and drive continuous improvement in service delivery. Our Incident & Problem team works 37.5 hours a week, covering shifts between 8-6 PM. There is a requirement to be on call 1 day in 5 in … and reporting. Work with internal communication teams to relay incident updates to customers. Maintain cross-functional relationships to deliver consistently high-quality service. Support resolution meetings and ensure excellent customer service is upheld. Who you’ll be We’re looking for someone with experience in IT Service Management and a passion for delivering customer success. You More ❯

Role Are you an experienced field sales professional or someone who thrives on building great relationships and engaging face-to-face with customers? Are you a confident communicator with customer-facing experience, proactive in your approach, and driven to grow a region? Were looking for a Sales Executive to join our collaborative UK Sales team here at Lindy Electronics … and developing a UK territory Visiting customers regularly and building long-term relationships Identifying new opportunities and turning them into sales Presenting confidently to individuals and small groups Matching customer needs with our product solutions Growing turnover from existing accounts and acquiring new ones Maintaining accurate records in the CRM and reporting on progress What were looking for This … role requires confidence and experience in face-to-face roles ideally in sales, but were also open to candidates with strong customer-facing experience in field-based service or account management roles. If youre used to being on the road, meeting clients, and managing relationships, wed love to hear from you. Youll need to bring: Proven experience in More ❯

services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field … vehicles for site visits Comprehensive training and development opportunities Opportunity to become permanent for the right candidate Modern, supportive working environment Chance to make a real difference in public service delivery Next Steps This role offers excellent progression opportunities within a supportive team environment. The successful candidate will have the opportunity to develop their skills while contributing to the More ❯

services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field … vehicles for site visits Comprehensive training and development opportunities Opportunity to become permanent for the right candidate Modern, supportive working environment Chance to make a real difference in public service delivery Next Steps This role offers excellent progression opportunities within a supportive team environment. The successful candidate will have the opportunity to develop their skills while contributing to the More ❯

services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field … vehicles for site visits Comprehensive training and development opportunities Opportunity to become permanent for the right candidate Modern, supportive working environment Chance to make a real difference in public service delivery Next Steps This role offers excellent progression opportunities within a supportive team environment. The successful candidate will have the opportunity to develop their skills while contributing to the More ❯

services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field … vehicles for site visits Comprehensive training and development opportunities Opportunity to become permanent for the right candidate Modern, supportive working environment Chance to make a real difference in public service delivery Next Steps This role offers excellent progression opportunities within a supportive team environment. The successful candidate will have the opportunity to develop their skills while contributing to the More ❯

the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … a supportive workplace based on respect and trust. Role overview: This position is within Optimity, a recently acquired subsidiary of Vorboss. Optimity is a fast-growing, value-added managed service provider with a strong track record in the ISP marketplace. We are interested in individuals with a passion for technology and the desire to develop their own skillset. We … work. It will suit someone who is both ambitious and self-motivated in a very fast paced environment. The successful candidate will take ownership of escalated issues from the Service Desk and work closely alongside the Network Infrastructure team within Microsoft TM Gold Projects. This is a client facing role, so we are seeking an individual with great commercial More ❯

the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … a supportive workplace based on respect and trust. Role overview: This position is within Optimity, a recently acquired subsidiary of Vorboss. Optimity is a fast-growing, value-added managed service provider with a strong track record in the ISP marketplace. We are interested in individuals with a passion for technology and the desire to develop their own skillset. We … work. It will suit someone who is both ambitious and self-motivated in a very fast paced environment. The successful candidate will take ownership of escalated issues from the Service Desk and work closely alongside the Network Infrastructure team within Microsoft TM Gold Projects. This is a client facing role, so we are seeking an individual with great commercial More ❯

suppliers and the communities in which we operate. It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships. Choose to work for Greenergy and you'll join a dynamic and passionate team, who are constantly looking to grow and improve. We're looking for a confident … and driven account manager with a proven track record, preferably gained in a commodities trading environment. You'll be responsible for managing and growing our UK customer portfolio, building strong relationships, and driving sales across our core fuel assets. Strong negotiation and presentation skills are essential, as you'll be representing the business externally and influencing commercial outcomes. Based … and thrive in a fast-paced environment, this is a great opportunity to further develop your career as part of a small, supportive team. Key Responsibilities Build and grow customer relationships with senior stakeholders through regular meetings, site visits, and clear communication. Close links with compliance team to ensure accurate hedging and strategy relating to ex rack and delivered More ❯