We are currently working with an East Midlands Council, who are seeking a CRM System Implementation Lead to oversee the delivery of a new CRM system for their Economy & Funding Team. This role is ideal for someone with strong project delivery experience, stakeholder engagement skills, and a background in CRM systems and ICT coordination. CRM System Implementation Lead Start Date … Rate: Negotiable (Inside IR35) Working Arrangement: 30 hours over 4 days (Hybrid – 2 days office-based, 2 days remote) Key Responsibilities: Lead the end-to-end delivery of the CRM system in line with project governance and objectives. Act as the main liaison between ICT teams and the Economy & Funding Team. Develop and maintain detailed project plans, timelines, and documentation. … Gather, analyse, and document CRM requirements with service users. Coordinate system configuration, testing, and quality assurance. Manage change control processes and risk frameworks. Deliver training and user guidance to support CRM adoption. Lead stakeholder engagement and communication throughout the project lifecycle. Monitor and report on project progress, risks, and issues. Ensure CRM integration with existing digital platforms. Support transition to More ❯
About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able to travel from … time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query More ❯
About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able to travel from … time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query More ❯
london (city of london), south east england, united kingdom
CREATION TECHNOLOGY SOLUTIONS LIMITED
About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able to travel from … time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query More ❯
SQL Analyst, CDP & CRM Segmentation London based - hybrid working - 3 days on site 3-6 Month contract - Inside IR35 We're standing up a Customer Data Platform (CDP) and need a hands-on SQL analyst to tighten audience segmentation, productionise segmentation logic in the warehouse, and push curated traits into Braze so CRM can operate campaigns without overloading the data … team. What you'll do Own audience & trait definition Translate CRM/Marketing objectives into precise, reusable audience and trait specs Build and maintain warehouse-first segmentation tables/views with clear SLOs and documentation. Ship reliable data to Braze Design pipelines to push curated traits and audiences to Braze , including change-data capture and dependency handling. Set up monitoring …/alerts and reconcile Braze counts vs. warehouse truth to ensure high confidence. Unblock campaign operations Create a self-serve library of SQL snippets, views, so CRM can launch campaigns without ad-hoc data requests. Implement suppression logic (deliverability, compliance, frequency caps) and guardrails. Partner across teams Work closely with Data Engineering, CRM, BI and Product to align event/ More ❯
london, south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
SQL Analyst, CDP & CRM Segmentation London based – hybrid working – 3 days on site 3-6 Month contract – Inside IR35 We’re standing up a Customer Data Platform (CDP) and need a hands-on SQL analyst to tighten audience segmentation, productionise segmentation logic in the warehouse, and push curated traits into Braze so CRM can operate campaigns without overloading the data … team. What you’ll do Own audience & trait definition Translate CRM/Marketing objectives into precise, reusable audience and trait specs Build and maintain warehouse-first segmentation tables/views with clear SLOs and documentation. Ship reliable data to Braze Design pipelines to push curated traits and audiences to Braze , including change-data capture and dependency handling. Set up monitoring …/alerts and reconcile Braze counts vs. warehouse truth to ensure high confidence. Unblock campaign operations Create a self-serve library of SQL snippets, views, so CRM can launch campaigns without ad-hoc data requests. Implement suppression logic (deliverability, compliance, frequency caps) and guardrails. Partner across teams Work closely with Data Engineering, CRM, BI and Product to align event/ More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
SQL Analyst, CDP & CRM Segmentation London based – hybrid working – 3 days on site 3-6 Month contract – Inside IR35 We’re standing up a Customer Data Platform (CDP) and need a hands-on SQL analyst to tighten audience segmentation, productionise segmentation logic in the warehouse, and push curated traits into Braze so CRM can operate campaigns without overloading the data … team. What you’ll do Own audience & trait definition Translate CRM/Marketing objectives into precise, reusable audience and trait specs Build and maintain warehouse-first segmentation tables/views with clear SLOs and documentation. Ship reliable data to Braze Design pipelines to push curated traits and audiences to Braze , including change-data capture and dependency handling. Set up monitoring …/alerts and reconcile Braze counts vs. warehouse truth to ensure high confidence. Unblock campaign operations Create a self-serve library of SQL snippets, views, so CRM can launch campaigns without ad-hoc data requests. Implement suppression logic (deliverability, compliance, frequency caps) and guardrails. Partner across teams Work closely with Data Engineering, CRM, BI and Product to align event/ More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
SQL Analyst, CDP & CRM Segmentation London based – hybrid working – 3 days on site 3-6 Month contract – Inside IR35 We’re standing up a Customer Data Platform (CDP) and need a hands-on SQL analyst to tighten audience segmentation, productionise segmentation logic in the warehouse, and push curated traits into Braze so CRM can operate campaigns without overloading the data … team. What you’ll do Own audience & trait definition Translate CRM/Marketing objectives into precise, reusable audience and trait specs Build and maintain warehouse-first segmentation tables/views with clear SLOs and documentation. Ship reliable data to Braze Design pipelines to push curated traits and audiences to Braze , including change-data capture and dependency handling. Set up monitoring …/alerts and reconcile Braze counts vs. warehouse truth to ensure high confidence. Unblock campaign operations Create a self-serve library of SQL snippets, views, so CRM can launch campaigns without ad-hoc data requests. Implement suppression logic (deliverability, compliance, frequency caps) and guardrails. Partner across teams Work closely with Data Engineering, CRM, BI and Product to align event/ More ❯
london, south east england, united kingdom Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding CRM function. This … on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and continuously push performance forward. What Youll Be Doing … Youll play a key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding CRM function. This … on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and continuously push performance forward. What Youll Be Doing … Youll play a key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and More ❯
Lancing Business Park, Lancing, West Sussex, England, United Kingdom
Dennis and Robinson T/A Paula Rosa Manhattan
PIM/DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has … and requirements through build, test, launch and post-launch adoption. Own the day-to-day project plan, RAID, scope, and stakeholder comms across multiple workstreams (content, product data, trading, CRM, marketing, tech, suppliers). Coordinate internal teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability … projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third More ❯
Paid technical development (certifications and training courses etc.). Areti are excited to be working with an award-winning UK Microsoft Partner thats growing its Dynamics 365 CE/CRM practice across the UK. Were seeking a talented Senior Dynamics 365 (D365) Functional Consultant, with Customer Engagement (CE) experience , to join a growing D365 practice and play a key role … Microsoft solutions. This role will grow and transition into a Lead & Managerial position! In this role, you will lead the planning, design, and delivery of Dynamics 365 CE/CRM and Power Platform projects . Acting as a trusted advisor, youll work closely with clients across the full project lifecycle , from presales through to delivery and handover, ensuring technical excellence … and business value at every stage. How your day will look: Lead the architecture and design of Dynamics 365 CE/CRM , Power Platform , and wider D365 solutions . Run workshops with clients to capture requirements and translate them into functional and technical designs. Provide consultancy on migrations to D365 , ensuring best practice throughout. Proactively advise clients on the latest More ❯
will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities CustomerRelationshipManagement: Serve as the primary contact for onboarding, training, and ongoing support for customers. Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: Guide … a related field. Experience in the SaaS, e-commerce, or finance industry is a plus. Strong interpersonal and communication skills. Excellent problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango). Ability to analyze data to make informed decisions. A customer-first mindset with a passion for helping others More ❯
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We're now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding CRM function. … where you'll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You'll work closely with CRM strategists, product managers, engineers, and data teams - teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and continuously push performance forward. What You'll Be … Doing You'll play a key role in building and maintaining their Salesforce Marketing Cloud setup. You'll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you'll configure and optimise the platform, co-develop and execute multi More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding CRM function. … where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and continuously push performance forward. What You’ll Be … Doing You’ll play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi More ❯
Business Development Executive (Asset Management) Location: Glasgow, London, or Edinburgh (Hybrid - 2 days in office) Salary: 35,000 base + OTE 48,500 (uncapped) Are you ready to take the next step in your business development career? This is an More ❯
Business Development Executive (Asset Management) Location: Glasgow, London, or Edinburgh (Hybrid - 2 days in office) Salary: £35,000 base + OTE £48,500 (uncapped) Are you ready to take the next step in your business development career? This is an More ❯
SENIOR CRM EXECUTIVE (9 MONTH FTC) UP TO £35,000 LONDON We're working with a fast-growing digital business looking for a Senior CRM Executive to take a hands-on role in building, optimising, and analysing multi-channel campaigns. If you're confident in your CRM craft and keen to take on more responsibility in a data-led, fast … with tagging, segmentation, and personalisation to deliver relevant, dynamic messaging. Contribute to continuous improvement by suggesting new tests and creative approaches. YOUR SKILLS AND RESPONSIBILITIES: A solid foundation in CRM, lifecycle, or email marketing 1 year+ - ideally from a digital or subscription-led background. Strong communication skills and a collaborative approach - you enjoy working cross-functionally. A track record managing … multiple projects at once, balancing short-term delivery with long-term thinking. Hands-on experience with a CRM platform like Braze, SFMC, Ometria or similar tools. Curiosity about user behaviour and how lifecycle journeys can drive engagement and retention. Analytical mindset - confident looking at performance data and drawing out insights. Comfort with testing and experimentation; you're not afraid to More ❯
london (city of london), south east england, united kingdom
Harnham
SENIOR CRM EXECUTIVE (9 MONTH FTC) UP TO £35,000 LONDON We’re working with a fast-growing digital business looking for a Senior CRM Executive to take a hands-on role in building, optimising, and analysing multi-channel campaigns. If you’re confident in your CRM craft and keen to take on more responsibility in a data-led, fast … with tagging, segmentation, and personalisation to deliver relevant, dynamic messaging. Contribute to continuous improvement by suggesting new tests and creative approaches. YOUR SKILLS AND RESPONSIBILITIES: A solid foundation in CRM, lifecycle, or email marketing 1 year+ - ideally from a digital or subscription-led background. Strong communication skills and a collaborative approach - you enjoy working cross-functionally. A track record managing … multiple projects at once, balancing short-term delivery with long-term thinking. Hands-on experience with a CRM platform like Braze, SFMC, Ometria or similar tools. Curiosity about user behaviour and how lifecycle journeys can drive engagement and retention. Analytical mindset - confident looking at performance data and drawing out insights. Comfort with testing and experimentation; you’re not afraid to More ❯
SENIOR CRM EXECUTIVE (9 MONTH FTC) UP TO £35,000 LONDON We’re working with a fast-growing digital business looking for a Senior CRM Executive to take a hands-on role in building, optimising, and analysing multi-channel campaigns. If you’re confident in your CRM craft and keen to take on more responsibility in a data-led, fast … with tagging, segmentation, and personalisation to deliver relevant, dynamic messaging. Contribute to continuous improvement by suggesting new tests and creative approaches. YOUR SKILLS AND RESPONSIBILITIES: A solid foundation in CRM, lifecycle, or email marketing 1 year+ - ideally from a digital or subscription-led background. Strong communication skills and a collaborative approach - you enjoy working cross-functionally. A track record managing … multiple projects at once, balancing short-term delivery with long-term thinking. Hands-on experience with a CRM platform like Braze, SFMC, Ometria or similar tools. Curiosity about user behaviour and how lifecycle journeys can drive engagement and retention. Analytical mindset - confident looking at performance data and drawing out insights. Comfort with testing and experimentation; you’re not afraid to More ❯
central role in our journey to become the leading European Network and Digital Integrator! You'll be steering the strategy and operations of our global sales enablement platforms (Salesforce CRM, CLM, marketing automation, and pre-sales tools to boost commercial performance across the board). Leading a major CRM transformation, you'll simplify processes, increase automation, and enhance agility to … technologies like Salesforce, CLM, and automation tools. Grow your leadership influence, with exposure to C-level stakeholders. Join a purpose-driven company, where innovation serves people and progress. Driving CRM strategy and evolution ensuring strong adoption and alignment with business goals. Streamlining contract processes through effective CLM management in cooperation with business. Overseeing all sales platforms with a focus on … across all OB geographies. Defining and executing a global IT roadmap for sales enablement. Collaborating with internal stakeholders across functions and regions to optimize the full sales lifecycle. Championing CRM 2.0 and next-generation commercial tools. Stay updated on emerging sales enablement technologies and industry best practices, recommending improvements and innovations to enhance the overall process. Ensure data accuracy and More ❯
other channels using a unified platform to ensure a seamless and consistent client experience Protect client data and ensure compliance with data privacy regulations and standards. Integrate Dynamics 365 CRM with core business applications like Outlook, SharePoint, and Teams to enhance collaboration and drive operational efficiency. Showcase deep expertise and practical experience with Microsoft Dynamics 365 CRM and Power Platform … tools to deliver effective solutions and provide exceptional client support Skills Proven experience supporting Dynamics 365 CRM, workflows, case management, reporting, and security roles Knowledge of Power Platform, including Power Apps, Power Automate, and Dataverse. Positive approach to troubleshooting, problem-solving, and documentation. Ability to produce clear user guides, troubleshooting resources, and communicate with clients professionally across multiple channels. Benefits More ❯
points to gather and document a fit gap analysis into our Dynamics services designing and configuring Microsoft D365 solutions to align with the business needs. This may involve customising CRM/ERP modules, entities, workflows, and forms and having a good source of knowledge of the D365 suite of applications training end-users and providing documentation to ensure they can … prior experience in a relevant role (e.g. Business Analyst) using D365 toolsets prior experience in relevant projects (e.g. good portfolio of experience and project involvement in end-to-end CRM/ERP implementation) relevant technical qualifications to the role (e.g. Microsoft Certified D365 Functional Consultant Associate or similar e.g. MB-240, PL … MB-300, MB-310) personability and communication translating into skills in gathering, documenting, and translating business requirements into system configurations and features and providing knowledge through training others CustomerRelationshipManagement skills in building and maintaining strong relationships business (Ideally industry) specific knowledge of business process (both CustomerRelationshipManagement and Enterprise Resource Management), compliance measures, and best practices adaptability More ❯
OUTSIDE IR35) - 6 months A prestigious, world-renowned independent financial advisory firm is seeking a highly competent Contract Project Manager to lead a critical, global implementation of its new CRM platform. This role sits within their General Advisory business, which focuses on M&A, financing, and strategic advice to clients globally. This is a high-profile role for a solid … for the Project Manager: Proven Project Management: You are a seasoned Project Manager with experience managing complex, cross-functional technology projects with a clear record of successful delivery. Essential CRM Experience: You must have significant, hands-on experience managing a CRM implementation project (e.g., Salesforce, Microsoft Dynamics, etc.) within a similar professional or financial services environment (Investment Banking, M&A More ❯
OUTSIDE IR35) - 6 months A prestigious, world-renowned independent financial advisory firm is seeking a highly competent Contract Project Manager to lead a critical, global implementation of its new CRM platform. This role sits within their General Advisory business, which focuses on M&A, financing, and strategic advice to clients globally. This is a high-profile role for a solid … for the Project Manager: Proven Project Management: You are a seasoned Project Manager with experience managing complex, cross-functional technology projects with a clear record of successful delivery. Essential CRM Experience: You must have significant, hands-on experience managing a CRM implementation project (e.g., Salesforce, Microsoft Dynamics, etc.) within a similar professional or financial services environment (Investment Banking, M&A More ❯