2,176 to 2,200 of 2,592 CRM Jobs in the UK excluding London

It Project Manager - Ticketing Platform/CRM Implementation London (With travel to Nottingham once a week - MUST) 12 -15 -Month FTC A live entertainment group is embarking on a major transformation project - building a brand-new ticketing platform from the ground up. We're looking for an experienced hands-on Project Manager to oversee a £1m+ initiative and own the … record delivering large-scale tech projects end-to-end ( non-negotiable ). Strong experience in SME environments (not just corporates). Excellent stakeholder management and communication skills. Experience in CRM/ERP projects Ticketing/live events experience is a bonus . Willingness to travel regularly to Nottingham - must. This is your chance to make a real impact on a More ❯

Newly created role within a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the role will be based at their European … look to create all new reporting metrics across the European CS Functions Description Capture and record customer data to understand Customer Service performance and outputs across data stream including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer … performance Analyse, interpret and understand data around Customer Contact Volumes, Channel Usage, Reason for Contact ETC Monitor and maintain the integrity, structure, and usability of customer data platforms (e.g., CRM and ERP). Implement and integrate NPS & CSAT performance across the function Profile Experience in a similar Analyst role across either Customer Service, Contact Centre, Supply Chain/Order Management More ❯

renewals with strong forecasting and risk mitigation Identifying expansion opportunities and partnering with Sales on upsell and cross-sell Translating customer feedback into product insights and roadmap input Ensuring CRM and customer health data is accurate and up to date Requirements: 2 plus years in Customer Success or Account Management within B2B SaaS Proven record of retention, renewal ownership and … and contract terms Organised and data driven with experience of success plans and health scoring Familiarity with healthcare environments such as NHS pathways, information governance and GDPR Proficiency with CRM and CS tools such as HubSpot or Gainsight Benefits: Competitive base with performance bonus and clear progression path Five days onsite in a collaborative, high-energy team environment Ongoing coaching More ❯

view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi … channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this role please send your CV to More ❯

to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with … both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as Tableau, Looker, or Google Sheets to communicate complex data in a clear and impactful way that drives action. Optimization & Experimentation : Continuously explore new opportunities to deepen understanding of customer behaviour through advanced More ❯

to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with … both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as Tableau, Looker, or Google Sheets to communicate complex data in a clear and impactful way that drives action. Optimization & Experimentation : Continuously explore new opportunities to deepen understanding of customer behaviour through advanced More ❯

to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with … both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as Tableau, Looker, or Google Sheets to communicate complex data in a clear and impactful way that drives action. Optimization & Experimentation : Continuously explore new opportunities to deepen understanding of customer behaviour through advanced More ❯

and support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on industry trends to provide informed advice to clients. The Successful Applicant A successful Customer Success Manager should … preferably within the SaaS space with a special interest in Utilities, Financial or Services. Strong interpersonal skills and the ability to build long-term client relationships. Proficiency in using CRM systems and other relevant software tools. Excellent communication and negotiation skills. A results-driven mindset with a focus on customer satisfaction. Knowledge of the Birmingham market is a plus. What More ❯

existing clients. Provide first-line support on the client portal. Manage and execute client project schedules. Facilitate communication between clients and internal teams. Ensure accuracy in contractual documentation and CRM systems. Deliver outstanding customer service across all channels. Ideally you will have: 2 years customer service experience Professional proficiency in German both written and verbal Project management experience in client … onboarding. Strong communication and organisational skills. Comfortable using MS Office, Zoom, Salesforce (or similar CRM). A proactive, can-do mindset with a passion for client success. Our client offers a fantastic range of benefits with a clear pathway for progression and a supportive team environment. If youre a confident communicator with professional proficiency in German who thrives on building More ❯

and nurture opportunities for account growth, renewals, and cross-selling. Mentor junior members of the Customer Success team and promote best practices across the function. Maintain accurate reporting and CRM updates to support forecasting and performance tracking. Key Skills & Experience 4+ years' experience in Customer Success, Account Management, or Client Delivery , ideally in technology, SaaS, or training environments. Strong track … Excellent communication, negotiation, and stakeholder management skills. Highly organised, proactive, and capable of managing multiple accounts simultaneously. Skilled in client onboarding, requirements gathering, and outcome-based delivery. Experience with CRM systems and business reporting tools. A strategic mindset with a passion for enabling client success and continuous improvement. What's on Offer Competitive salary and benefits package. Opportunity to work More ❯

and nurture opportunities for account growth, renewals, and cross-selling. Mentor junior members of the Customer Success team and promote best practices across the function. Maintain accurate reporting and CRM updates to support forecasting and performance tracking. Key Skills & Experience 4+ years' experience in Customer Success, Account Management, or Client Delivery , ideally in technology, SaaS, or training environments. Strong track … Excellent communication, negotiation, and stakeholder management skills. Highly organised, proactive, and capable of managing multiple accounts simultaneously. Skilled in client onboarding, requirements gathering, and outcome-based delivery. Experience with CRM systems and business reporting tools. A strategic mindset with a passion for enabling client success and continuous improvement. What's on Offer Competitive salary and benefits package. Opportunity to work More ❯

and nurture opportunities for account growth, renewals, and cross-selling. Mentor junior members of the Customer Success team and promote best practices across the function. Maintain accurate reporting and CRM updates to support forecasting and performance tracking. Key Skills & Experience 4+ years' experience in Customer Success, Account Management, or Client Delivery , ideally in technology, SaaS, or training environments. Strong track … Excellent communication, negotiation, and stakeholder management skills. Highly organised, proactive, and capable of managing multiple accounts simultaneously. Skilled in client onboarding, requirements gathering, and outcome-based delivery. Experience with CRM systems and business reporting tools. A strategic mindset with a passion for enabling client success and continuous improvement. What's on Offer Competitive salary and benefits package. Opportunity to work More ❯

and support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on industry trends to provide informed advice to clients. Profile A successful Customer Success Manager should have: Proven … preferably within the SaaS space with a special interest in Utilities, Financial or Services. Strong interpersonal skills and the ability to build long-term client relationships. Proficiency in using CRM systems and other relevant software tools. Excellent communication and negotiation skills. A results-driven mindset with a focus on customer satisfaction. Knowledge of the Birmingham market is a plus. Job More ❯

Data Management Analyst Location: Remote Salary: £50,000 - £55,000 per annum Closing Date: 04 December 2025 At Stonewater, data isn’t just numbers on a screen – it’s the heartbeat of how we drive impact, improve lives, and achieve More ❯

Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply More ❯

We are looking to recruit an experience D365 Solution Architect, ideally with an in-depth understanding of D365 CRM/Case Management. In this role you will lead on the integration of D365 and specifically the CRM/Case Management with the core business applications and wider Power Platform applications. To be a success in this role you will have … practical experience of creating and implementing a robust solutions architecture to integrate the D365 CRM/Case Management modules into the organisations wider predominantly Microsoft Cloud architecture. You will work closely with the development team to provide guidance and deliver a stable secure D365 environment. This will include the replacement of legacy applications including the successful migration of sensitive data. More ❯

Account Executive - SaaS/EdTech/CRM | £60-80k Base + Double OTE | Hybrid London | Think Uber for Education! Salary: £60,000 – £80,000 base + double OTE Job Type: Full-time | Permanent | Hybrid (2 days/week London office) Industry: SaaS | EdTech | CRM Software | Recruitment Technology About the Company We’re partnering with an award-winning, £40m+ Education … business that’s launching a new SaaS CRM platform transforming how schools and teachers connect. This innovative product blends cutting-edge technology with a human layer of service to deliver a superior user experience. Think “Uber for the Education industry.” Already trusted by schools and multi-academy trusts, the business is now scaling its platform across new verticals — with US … sales cycle — from prospecting and discovery to demo and close. You’ll sell into schools, multi-academy trusts, and educational organisations, helping them adopt a best-in-class SaaS CRM that’s setting new standards in the market. You’ll work closely with marketing and product teams to shape go-to-market messaging, identify new opportunities, and play a key More ❯

Account Executive - SaaS/EdTech/CRM | £60-80k Base + Double OTE | Hybrid London | Think Uber for Education! Salary: £60,000 – £80,000 base + double OTE Job Type: Full-time | Permanent | Hybrid (2 days/week London office) Industry: SaaS | EdTech | CRM Software | Recruitment Technology About the Company We’re partnering with an award-winning, £40m+ Education … business that’s launching a new SaaS CRM platform transforming how schools and teachers connect. This innovative product blends cutting-edge technology with a human layer of service to deliver a superior user experience. Think “Uber for the Education industry.” Already trusted by schools and multi-academy trusts, the business is now scaling its platform across new verticals — with US … sales cycle — from prospecting and discovery to demo and close. You’ll sell into schools, multi-academy trusts, and educational organisations, helping them adopt a best-in-class SaaS CRM that’s setting new standards in the market. You’ll work closely with marketing and product teams to shape go-to-market messaging, identify new opportunities, and play a key More ❯

Account Executive - SaaS/EdTech/CRM | £60-80k Base + Double OTE | Hybrid London | Think Uber for Education! Salary: £60,000 – £80,000 base + double OTE Job Type: Full-time | Permanent | Hybrid (2 days/week London office) Industry: SaaS | EdTech | CRM Software | Recruitment Technology About the Company We’re partnering with an award-winning, £40m+ Education … business that’s launching a new SaaS CRM platform transforming how schools and teachers connect. This innovative product blends cutting-edge technology with a human layer of service to deliver a superior user experience. Think “Uber for the Education industry.” Already trusted by schools and multi-academy trusts, the business is now scaling its platform across new verticals — with US … sales cycle — from prospecting and discovery to demo and close. You’ll sell into schools, multi-academy trusts, and educational organisations, helping them adopt a best-in-class SaaS CRM that’s setting new standards in the market. You’ll work closely with marketing and product teams to shape go-to-market messaging, identify new opportunities, and play a key More ❯

forms, views, and reports. Translate client requirements into functional specifications and deliverables. Collaborate with cross-functional teams using Agile methodologies. Develop and maintain business data models aligned with Dynamics CRM schema. Leverage industry templates, accelerators, and add-ons to enhance solution delivery. Key Skills & Experiences Proven experience in D365 CE configuration and customisation. Strong understanding of Dynamics CRM database schema … and business data models. Ability to lead client engagements and communicate effectively with senior stakeholders. Hands-on experience with Agile ways of working. Knowledge of Microsoft Dynamics CRM Accelerators and industry-specific templates. If you are available and interested, please apply today More ❯

forms, views, and reports. Translate client requirements into functional specifications and deliverables. Collaborate with cross-functional teams using Agile methodologies. Develop and maintain business data models aligned with Dynamics CRM schema. Leverage industry templates, accelerators, and add-ons to enhance solution delivery. Key Skills & Experiences Proven experience in D365 CE configuration and customisation. Strong understanding of Dynamics CRM database schema … and business data models. Ability to lead client engagements and communicate effectively with senior stakeholders. Hands-on experience with Agile ways of working. Knowledge of Microsoft Dynamics CRM Accelerators and industry-specific templates. If you are available and interested, please apply today More ❯

forms, views, and reports. Translate client requirements into functional specifications and deliverables. Collaborate with cross-functional teams using Agile methodologies. Develop and maintain business data models aligned with Dynamics CRM schema. Leverage industry templates, accelerators, and add-ons to enhance solution delivery. Key Skills & Experiences Proven experience in D365 CE configuration and customisation. Strong understanding of Dynamics CRM database schema … and business data models. Ability to lead client engagements and communicate effectively with senior stakeholders. Hands-on experience with Agile ways of working. Knowledge of Microsoft Dynamics CRM Accelerators and industry-specific templates. If you are available and interested, please apply today More ❯

distribute to the relevant sales person Speak to current customers to help with any customer queries Billing and payment queries Account renewals and upgrades General product or pricing questions CRM data corrections or requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records … in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on time Demonstrating strong time management and responsiveness Qualifications & Experience: 1+ year in sales support, customer success, or service orientated role Experience with b2b customer service, support, subscriptions … challenges and provide effective solutions. Accuracy in processing orders, recording information, and following up with clients. Skill in prioritising tasks, managing multiple inquiries simultaneously, and meeting deadlines. Familiarity with CRM systems, sales platforms, and standard office software. Willingness to work closely with colleagues to achieve common sales and service goals. More ❯

distribute to the relevant sales person Speak to current customers to help with any customer queries Billing and payment queries Account renewals and upgrades General product or pricing questions CRM data corrections or requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records … in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on time Demonstrating strong time management and responsiveness Qualifications & Experience: 1+ year in sales support, customer success, or service orientated role Experience with b2b customer service, support, subscriptions … challenges and provide effective solutions. Accuracy in processing orders, recording information, and following up with clients. Skill in prioritising tasks, managing multiple inquiries simultaneously, and meeting deadlines. Familiarity with CRM systems, sales platforms, and standard office software. Willingness to work closely with colleagues to achieve common sales and service goals. More ❯

distribute to the relevant sales person Speak to current customers to help with any customer queries Billing and payment queries Account renewals and upgrades General product or pricing questions CRM data corrections or requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records … in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on time Demonstrating strong time management and responsiveness Qualifications & Experience: 1+ year in sales support, customer success, or service orientated role Experience with b2b customer service, support, subscriptions … challenges and provide effective solutions. Accuracy in processing orders, recording information, and following up with clients. Skill in prioritising tasks, managing multiple inquiries simultaneously, and meeting deadlines. Familiarity with CRM systems, sales platforms, and standard office software. Willingness to work closely with colleagues to achieve common sales and service goals. More ❯