Senior Service Desk Analyst
- Location
- Manchester, England, United Kingdom
across the Service Desk. THE ROLE As a Senior Service Desk Analyst, you’ll provide 2nd and 3rd line technical support, assist with customer onboarding, and support the delivery of infrastructure and cloud solutions. You’ll be a key escalation point for the Service Desk, helping to resolve … issues. Support Microsoft Intune, Entra ID and endpoint management. Build, configure and deploy laptops, desktops and mobile devices. Assist with the technical onboarding of new customers. Configure and support networking equipment, including firewalls, switches, wireless networks and VPNs. Support infrastructure projects, cloud migrations and system upgrades. Maintain secure ...