1 to 25 of 274 Customer Engagement Jobs in the UK excluding London

Senior Customer Success Manager Bristol Area/Wales Up to £50,000 DOE Hybrid/Flexible Working – Home based Pertemps is currently recruiting for a Senior Customer Success Manager on behalf of a growing and innovative EdTech organisation. This is an exciting opportunity to join a business that … making a real impact within education, supporting schools and customers through high-quality digital learning solutions. The role sits within the Customer Success team and will play a key part in delivering effective, consistent, and high-quality Customer Success experiences across a product portfolio. The successful candidate will ...

collect data for analysis and reporting Participate in marketing events and initiatives Contribute to the generation of content and the configuration of design items Customer Support: Communicates effectively with customers by telephone and online Provide customer service support, including technical advice and guidance on the successful … products and services Assist in devising solutions to customer requirements and solve straightforward problems Assist customers with a range of design and technical issues Escalate complex issues to senior support or development teams Provide first-line support via email, chat, or ticketing systems Customer Engagement: Assist ...

Summary The Senior Product Manager – CRM & MarTech is responsible for developing, managing, and optimising Papa John’s customer engagement technology platforms across the UK and international markets. This role owns the strategy, roadmap, and delivery of CRM and marketing technology platforms including Braze, Dotdigital and Yext (digital presence … management), ensuring these platforms enable scalable lifecycle marketing, personalised customer engagement, and measurable commercial impact. Working closely with Digital Commerce, Marketing, Analytics, and international franchise markets, the Senior Product Manager ensures the MarTech ecosystem supports customer acquisition, engagement, retention, and revenue growth across digital channels. Duties ...

fast-growing UK technology business specialising in cloud communications, customer engagement platforms and AI-driven solutions is looking for a commercially minded and technically hands-on CTO to lead its next phase of growth. This is a senior leadership role for someone who can shape technology strategy, build … commercial leadership to bring innovative solutions to market. The business operates within the UCaaS, CCaaS and CPaaS space, delivering advanced cloud-based communication and customer engagement solutions using modern cloud infrastructure, AI technologies and secure payment integrations. The Role You will take ownership of the company’s technology ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

business. About the Role The Account Director role is a senior commercial leadership position focused on strengthening and expanding a portfolio of strategic customer accounts while leading and developing a high-performing Account Management team. You will play a key role in building long-term customer partnerships, ensuring … excellent customer experience, strong retention and sustainable commercial growth across the portfolio. Through a consultative and relationship-led approach, you will identify opportunities to increase customer value through additional products, services and strategic initiatives aligned to customer objectives. As a leader within the business, you will provide ...

Product Marketer. This is an exciting opportunity to play a key role in shaping product messaging, supporting go-to-market strategy, and driving customer engagement through high-impact campaigns. You'll work closely with Product, Sales, Customer Success and Marketing teams to translate product features into compelling … customer value propositions and deliver integrated campaigns that support growth and market expansion. Key Responsibilities Develop and refine product positioning, messaging and value propositions across key customer segments Translate technical product features into clear, customer-focused marketing narratives Coordinate campaign delivery across digital, content, brand ...

Customer Success Manager - Existing Customer Growth & Account Ownership Peterlee, Office Based, Free On-Site Parking Occasional UK & International Travel £42,500 - £45,000 + Bonus + Outstanding Benefits Looking for a Customer Success role where you can genuinely make an impact? We're supporting an innovative … highly successful technology-led business as they look to appoint a Customer Success Manager to join their growing team. This is a newly created role within the business, offering a fantastic opportunity to help shape and influence the future direction of Customer Success as the function continues ...

Customer Success Associate Bristol | £30,000 + Benefits A growing Managed Service Provider is looking for a Customer Success Associate to join its expanding customer operations team in Bristol. This is an excellent opportunity for someone currently working within IT support, service desk, infrastructure support … environment who wants to move into a more customer-focused position while continuing to build technical exposure. The business operates across managed IT services, cloud infrastructure, cybersecurity, and data solutions, supporting a wide range of customers from SMEs through to large enterprise and public sector organisations. The Role ...

result, we are looking to appoint a Client Director with deep industry expertise in Financial Services who can translate that into our missions: personalised customer engagement and decisioning, advanced AI and data science, or building modern data foundations at scale. The role This role is for someone … strong people person, with deep domain knowledge in Banking , Wealth , or Insurance clients. You should have deep understanding of how FS organisations leverage customer data to drive engagement, loyalty, and growth, including segmentation, journey mapping, lifecycle management, and personalised communications. Awareness of digital channels, marketing automation, CRM platforms ...

move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations. Working collaboratively across … opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer ...

commercially minded IT Presales Consultant to join a growing Managed Service Provider supporting SMB customers across the South region. This is a customer-facing presales role focused on understanding customer requirements, shaping high-level technical solutions, and supporting the sales process from discovery through to proposal and handover. … aligned solutions across Microsoft 365, Cloud, Infrastructure, Cybersecurity, and Managed Services. The successful candidate will act as the bridge between technical delivery teams and customer-facing commercial teams, ensuring proposed solutions are achievable, scalable, and aligned to customer business objectives. This role is ideally suited to someone with ...

technology-driven organisation is looking for a Product Manager to help shape the future of its communications and customer engagement platforms. This is an opportunity to take ownership of a high-impact product area spanning Zoom, collaboration tools and omni-channel customer communications — helping deliver smarter, more … thinking. What You’ll Be Doing Owning and evolving the product roadmap for communications and collaboration platforms Driving improvements across Zoom and omni-channel engagement tools Working with Engineering, IT and Operations teams to deliver new features, integrations and enhancements Helping shape how communication technology supports customer journeys ...

Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements … contribute to solution delivery, while applying hands‐on experience in Dynamics 365 CRM and the wider Microsoft ecosystem. Responsibilities 1. Stakeholder Engagement & Communication Facilitate discovery workshops and requirements‐gathering sessions with business and technical stakeholders. Communicate technical concepts clearly to both technical and non‐technical audiences. Support and contribute ...

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their … focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role ...

looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands-on system ownership, problem-solving … acting as the link between technology and business teams in a fast-moving collaborative setting. Responsibilities Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system ...

client is looking for an experienced Oracle Applications Developer to support a broad range of Oracle application development, enhancement and support activity across customer engagement, finance, HR and wider enterprise systems. This is a hands-on technical role suited to someone with strong Oracle development experience … Oracle Forms, Oracle Reports and BI Publisher. Support configuration, extensions and integrations across Oracle applications and connected systems. Work across multiple functional areas, including customer engagement, finance, HR and wider enterprise processes. Contribute to the full development lifecycle, including analysis, design, build, testing, deployment and post-go-live ...

client is looking for an experienced Oracle Applications Developer to support a broad range of Oracle application development, enhancement and support activity across customer engagement, finance, HR and wider enterprise systems. This is a hands-on technical role suited to someone with strong Oracle development experience … Oracle Forms, Oracle Reports and BI Publisher. Support configuration, extensions and integrations across Oracle applications and connected systems. Work across multiple functional areas, including customer engagement, finance, HR and wider enterprise processes. Contribute to the full development lifecycle, including analysis, design, build, testing, deployment and post-go-live ...

Customer Success Manager Salary: £45,000 £55,000 Location: Sheffield City Centre (Hybrid) Hours: Full Time Contract: 12 Month Fixed Term Contract Are you a people focused leader who knows how to drive customer satisfaction, retention and commercial growth? This is an exciting opportunity to join a well … established, technology led business as their next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership ...

individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Sales Enablement Job Sub Function: Customer Success Management Job Category: Professional All Job Posting Locations: Leeds, West Yorkshire, United Kingdom Job Description: DePuy Synthes is recruiting for a Data Products … across business technology, ISRM, privacy, regulatory, product, and commercial functions to support compliant regional implementation. Plan and execute user research activities, including voice ‐ of ‐ customer engagement and usability testing, translating insights into actionable product improvements. Support market research, validation, and post ‐ launch evaluation activities in collaboration with global ...

Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire/Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive … opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role ...

Technical Pre-Sales Consultant - Cyber Security & Defence Southern UK/Home-Based with Customer Site Travel £90,000 - £120,000 + Excellent Benefits Applause IT are recruiting for a Technical Pre-Sales Consultant to join a specialist cyber security and secure information exchange technology organisation delivering solutions across defence … government and critical national infrastructure environments. This is a highly customer-facing technical consultancy role focused on supporting business development, solution design and secure technology programmes within complex cyber security environments. The successful candidate will act as a trusted technical advisor, working closely with customers, Government Contractor Primes, solution ...

Customer Success Engineer, Product Implementation, London, COR7560 Are you a customer-focused technology professional who enjoys combining problem-solving with relationship management? This exciting opportunity to join a fast-growing software company that could be your next big career step! The Role As a Customer Success Engineer … bridge between customers, Sales, and Engineering, ensuring smooth implementation and long-term customer success. You’ll work closely with clients from the early stages of the sales process through to platform launch and ongoing engagement. You’ll also collaborate with internal Product and Engineering teams to improve processes, share ...

CUSTOMER DATA AND INSIGHTS MANAGER * Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online … contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement ...