1 to 25 of 588 Customer Engagement Jobs in the UK excluding London

scale, not just innovation - you'll have the platform (and sponsorship) to make it real. As part of the AI for Commercial Digital Customer Engagement Team within AstraZeneca’s Enterprise AI organization, the Global Marketing Customer Engagement Director will play a key role in advancing AstraZeneca … sCustomer 2030ambition to deliverindustry-leading, AI-enabled customer engagement. The role will help shape and scale future-fit engagement capabilities across the assigned therapy area, connectingCRM-enabled orchestration, omnichannel activation, AI-driven insights, and personalized contentto create more valuable, coordinated, and measurable customer interactions. This role will ...

Sydney or Melbourne | HybridAbout UsThe Customer Engagement team operates globally to ensure our customers have the trust and confidence to use our products. The customer is at the heart of everything we do. We lead with transparency in how we communicate and in the security, marketing … critical part of our customers' onboarding journey, and we help them move forward with confidence.We are seeking an experienced Principal Information Security Customer Engagement Engineer to represent our team across Australia, New Zealand and Hong Kong.Based in Sydney or Melbourne, this is a unique opportunity to become ...

RoleWe're looking for an experienced and customer-focused Operational Intelligence Engagement Manager to lead all customer-facing engagement across a portfolio of Operational Intelligence programmes.This is a high-profile leadership role where you'll act as the critical link between programme delivery teams and customers … ensuring new operational intelligence capabilities are not only delivered successfully, but understood, embraced and embedded into day-to-day operations.Leading a team of customer engagement professionals, you'll be responsible for developing and delivering customer strategies across multiple programmes and workstreams, building trusted stakeholder relationships and ensuring ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based ...

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio.This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working at the centre of a multi-country commercial organisation, you will partner with senior leaders across Commercial Operations … Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth.As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer segmentation, targeting strategies and incentive programmes to support data-driven decision making across multiple European ...

confidently deliver. Working across the sales lifecycle, the Pre Sales Technical Consultant partners with Sales, Bid, Delivery, Architecture, Engineering and specialist SMEs to understand customer needs, shape credible propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs of concept. This … client-facing role for someone who can operate confidently with senior customer stakeholders while knowing when to bring in deeper expertise. The successful candidate will be able to ask the right questions, draw on the right people, challenge assumptions and turn complex ideas into clear, commercially viable and compelling ...

confidently deliver. Working across the sales lifecycle, the Pre Sales Technical Consultant partners with Sales, Bid, Delivery, Architecture, Engineering and specialist SMEs to understand customer needs, shape credible propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs of concept. This … client-facing role for someone who can operate confidently with senior customer stakeholders while knowing when to bring in deeper expertise. The successful candidate will be able to ask the right questions, draw on the right people, challenge assumptions and turn complex ideas into clear, commercially viable and compelling ...

work with organisations across Scotland, helping them improve efficiency, reduce costs, and make better use of technology. We pride ourselves on delivering exceptional customer service and building long-term relationships with our clients. Through innovative technology solutions and expert support, we help businesses streamline processes, improve productivity, and embrace … digital ways of working. As part of our continued growth, we are looking for a motivated and ambitious Digital Customer Engagement Apprentice to join our team and develop valuable skills within a commercial technology environment. About the role: This role is ideal for someone who enjoys technology, communication ...

access funding solutions that enable them to invest in growth, manage cash flow, purchase equipment, refurbish premises and unlock new opportunities.Working with our existing customer base, you'll engage customers through high-volume outbound sales activity, respond to inbound enquiries and guide merchants through the funding application journey while … capital funding opportunities and business growth plans.ð Conduct high-volume outbound sales activity to eligible customers and re-engage previous funding customers.ð Respond to customer enquiries generated through marketing campaigns, Back Office promotions and customer journeys.ð Support customers through the funding application process, ensuring a positive customer ...

Customer Success Manager of Scaled Customers, you will lead the strategy and execution of a scalable, technology-enabled customer success program aimed at driving product adoption, satisfaction, and retention across our SME customer segment. You’ll focus on delivering exceptional customer experiences through digital touchpoints, leveraging … automation, in-app guidance, and data-driven engagement strategies. Experience of leveraging onboarding and engagement tools such as Userpilot, Pendo, Appcues and CRM tools such as Salesforce and Hubspot is essential. You will be responsible for overseeing the SME Customer Success Managers, ensuring our smaller customers consistently ...

Salary: £45,000 - £50,000 + Bonus Job Type: Full-Time We are seeking an experienced Customer Success Manager to play a key role in ensuring customers achieve maximum value from our services after implementation. This position is focused on customer adoption, retention, and long-term success. … rather a strategic relationship management position dedicated to helping customers achieve their business objectives. Experience working within the Transport sector is essential. Key Responsibilities Customer Relationship Management Take ownership of customer relationships post-sale, ensuring customers achieve measurable value from the platform and services provided. Build trusted partnerships ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … software solutions across the wholesale, manufacturing and distribution markets, delivering new business growth against agreed revenue targets. Through consultative selling and structured discovery, identify customer challenges, demonstrate measurable ROI and business value, and confidently position and demonstrate Klipboard solutions against the customer’s operational and commercial objectives.Key Responsibilities ...

build software that helps organisations work smarter, save time, stay compliant, and achieve more.Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us.We’re now looking … Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach.This is a hands-on coaching and enablement role.You won’t be line managing the team. Instead ...

build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. … looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing ...

Working)The OpportunityA fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology.This is a strategic leadership role where you’ll drive the activation of customer data across … multiple channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You’ll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences.Key ResponsibilitiesLead and develop a high-performing Data Activation team.Drive ...

help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...

leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale across ...

ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented … analytics team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This ...

across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

business enters an exciting phase of commercial growth, we're seeking a Product Lifecycle Manager (PLM) to become the voice of the customer internally and the face of the business externally. This is a highly commercial, customer-facing role sitting at the intersection of technology, product and market … strategy. Rather than focusing on day-to-day product delivery, you'll own the product throughout its lifecycle, ensuring customer needs, commercial opportunities and evolving regulatory requirements shape the future development of both the company's lidar technology and its cloud-based reporting platform. Working closely with customers, engineering ...

Role Claranet’s Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet’s customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer’s needs. SCSM’s lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed ...

Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control … recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys ...

About the role: The Customer TPM plays a critical role in delivering Tesco’s Customer & Loyalty strategy, supporting initiatives that drive Customer Engagement, Personalisation, and growth of Clubcard, Rewards and Subscription propositions. This role would be focussed on supporting the Personalisation strategy in making sure … customers get relevant and rewarding engagement with Tesco.This is a new role that will lead complex, cross-functional programmes across Technology, Product, and Business teams, ensuring delivery of customer-centric outcomes at scale across Tesco Group (UK, ROI, and Central Europe) and support expanding scope and growth within ...

strong blend of technical understanding, commercial awareness and stakeholder management , with the credibility to engage effectively from engineering and architecture teams through to senior customer and business stakeholders. Key Responsibilities Product Management & Ownership Act as the Product Owner/Product Manager for interoperability programmes and customer-facing delivery … projects. Work with the wider organisation to refine and develop the Interoperability Strategy . Capture and analyse high-level customer requirements, understanding the what, why and when behind customer needs. Translate high-level requirements into detailed requirements, goals, priorities and delivery outcomes. Develop and clearly communicate Product Goals ...