Customer Engagement Jobs in the UK excluding London

76 to 100 of 491 Customer Engagement Jobs in the UK excluding London

Cyber Solutions Sales Specialist - Corporate

Manchester, England, United Kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
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Cyber Solutions Sales Specialist - Mid Market

Leatherhead, England, United Kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
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Cyber Solutions Sales Specialist - Enterprise

leatherhead, south east england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
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Cyber Solutions Sales Specialist - Enterprise

guildford, south east england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Corporate

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Corporate

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
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Full-Stack Software Developer

Kingston Upon Hull, England, United Kingdom
Selectgroup
Role Purpose The Software Developer/Analyst is responsible for designing, developing, testing, and maintaining modern software solutions that meet customer and business requirements. The role requires strong technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected to embrace cloud-native technologies, modern development practices, and continuous improvement … environments. • Support cloud-hosted deployments (Azure, AWS, or equivalent). • Monitor application and server health (CPU, memory, storage, databases). • Ensure systems are patched, secure, and updated to meet customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. • Provide ongoing support and clear … Invoices, Credit Notes; • Purchase Orders, Goods Receipt Notes (GRNs), Purchase Invoices; • Stock Control and Inventory Management. Security & Compliance • Follow secure coding practices and ensure applications meet security standards. • Protect customer and business data in line with UK GDPR and data security policies. • Implement proper authentication, access control, and audit logging where relevant. Teamwork & Collaboration • Work collaboratively with colleagues across More ❯
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Customer Project Manager

Staines, Middlesex, United Kingdom
Cantello Tayler Recruitment
Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery, Product, Sales, Service, and other internal teams to define and align on project requirements and expectations from the outset. Customer engagement … clearly communicating the overall status of implementations to the Product Manager involved and Senior Leadership. Documentation: Create and maintain documentation, templates, workflow maps and resources to streamline implementation processes Customer Project Manager required skills and experience: Proven experience as a project manager delivering software implementations for customers or in a similar customer-facing role, ideally in healthcare SaaS. More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Customer Project Manager

Staines, Surrey, United Kingdom
Cantello Tayler Recruitment
Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery, Product, Sales, Service, and other internal teams to define and align on project requirements and expectations from the outset. Customer engagement … clearly communicating the overall status of implementations to the Product Manager involved and Senior Leadership. Documentation: Create and maintain documentation, templates, workflow maps and resources to streamline implementation processes Customer Project Manager required skills and experience: Proven experience as a project manager delivering software implementations for customers or in a similar customer-facing role, ideally in healthcare SaaS. More ❯
Employment Type: Permanent
Salary: £50000/annum Plus benefits
Posted:

Ecommerce Manager

Gloucestershire, England, United Kingdom
Walker and Sloan Ltd
in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum
Posted:

Ecommerce Manager

gloucester, south west england, united kingdom
Walker & Sloan Ltd | Certified B Corp
in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯
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Client Excellence Team Member

Staffordshire, England, United Kingdom
Robert Walters
They have experienced considerable growth, onboarded new clients and secured competitive bids - expanding its presence globally. They are now keen to appoint a Client Excellence Team Member, to ensure customer achieve value from their software through implementation, training and ongoing success management. As a Customer Excellence Representative, your primary responsibility will be to deliver solutions and provide comprehensive … they fully understand and can effectively use our products. Conduct outreach to existing customers to ensure the software has been fully adopted and promote additional features and improvements. Troubleshoot customer problems or issues that arise during the use of our products or services, especially during the initial period. Educate customers about new features or updates to existing features. Assist … customers in evaluating new solutions or technologies that may benefit their business needs. Review customer data to identify opportunities for upselling additional products or services. Collaborate with other Customer Excellence Representatives and internal teams to provide appropriate assistance and ensure customer satisfaction. Objectives: Delivery: Meet customer needs and expectations by teaching them features that help achieve More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Desk-based Account Manager

belfast, antrim, united kingdom
Hybrid / WFH Options
BT Group
United Kingdom Salary: Competitive with benefits Closing Date: 22/10/2025 Location: Belfast Why this job matters Are you passionate about driving business growth and building strong customer relationships? We're looking for a results-driven sales professional to join our Northern Ireland Small and Medium Business (SMB) team. In this role, you'll play a key … part in identifying new business opportunities and securing sales across our SMB customer base. You'll be responsible for generating and booking high-quality leads for our field-based Sales Executives, while also closing sales directly from the desk. Your ability to build trusted relationships and influence key decision-makers will be essential. By understanding each customer's … you'll develop tailored solutions that demonstrate the value of the BT & EE portfolio. Success in this role will be measured by a combination of sales performance, lead generation, customer engagement, and delivering an outstanding customer experience. What you'll be doing Manage a defined base of SME prospects, focusing on identifying new business opportunities, selling standard More ❯
Posted:

Head of Product - Platform - Digital Channels - FS

London, South East, England, United Kingdom
Sanderson
Head of Digital Product We're looking for a strategic and delivery-focused Head of Product to lead the ongoing development and optimisation of the organisation's core digital customer platform. This platform serves as a key touchpoint for millions of customers, enabling seamless access to products, services, and personalised experiences across all digital channels. As Head of Product … leadership across a team of five Senior Product Owners. You'll collaborate closely with engineering, design, data, and commercial teams to deliver a world-class digital experience that strengthens engagement and supports the organisation's strategic objectives. Key Responsibilities Leadership & Strategy Own the oerpational management and delivery of the product/platform vision, strategy, and roadmap for the organisation … s core customer platform across a range of digital channels. Lead, mentor, and develop a team of five Senior Product Owners, fostering a culture of collaboration, accountability, and continuous improvement. Partner with Data, Analytics, Security Engineering, Operations, and senior business stakeholders to align on priorities and deliver business value. Champion agile principles and operational best practices to drive efficient More ❯
Employment Type: Contractor
Rate: £750 - £850 per day
Posted:

Industrial IoT & Embedded Computing Sales Lead/Supervisor

Sussex, United Kingdom
Futures Recruitment Services Ltd
Job Specification: Industrial IoT & Embedded Computing Sales Lead/Supervisor Location: UK (HQ + customer visits) Reports to: Sales Director Department: Sales Type: Full-time, Permanent Salary: Negotiable Role Purpose We are seeking an experienced Industrial IoT & Embedded Computing Sales Lead/Supervisor to oversee a UK sales team, drive new business opportunities, and support design-in engagements across … the Sales Lead/Supervisor will manage the day-to-day activities of the UK sales team, ensuring alignment with company objectives, consistent pipeline development, and effective execution of customer engagement strategies. Key Responsibilities Supervise and support the UK sales team, providing guidance, coaching, and performance feedback. Drive new business in industrial, transportation, defence, and IoT markets across … Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and solution support. Contribute to go-to-market strategies and participate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Industrial IoT & Embedded Computing Sales Lead/Supervisor

Easthampnett, Chichester, West Sussex, England, United Kingdom
Futures Recruitment Ltd
Job Specification: Industrial IoT & Embedded Computing Sales Lead/Supervisor Location: UK (HQ + customer visits) Reports to: Sales Director Department: Sales Type: Full-time, Permanent Salary: Negotiable Role Purpose We are seeking an experienced Industrial IoT & Embedded Computing Sales Lead/Supervisor to oversee a UK sales team, drive new business opportunities, and support design-in engagements across … the Sales Lead/Supervisor will manage the day-to-day activities of the UK sales team, ensuring alignment with company objectives, consistent pipeline development, and effective execution of customer engagement strategies. Key Responsibilities Supervise and support the UK sales team, providing guidance, coaching, and performance feedback. Drive new business in industrial, transportation, defence, and IoT markets across … Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and solution support. Contribute to go-to-market strategies and participate More ❯
Employment Type: Full-Time
Salary: £50,000 - £65,000 per annum, Negotiable
Posted:

Industrial IoT & Embedded Computing Sales Lead/Supervisor

Bognor Regis, East Hampnett, West Sussex, United Kingdom
Futures Recruitment Services Ltd
Job Specification: Industrial IoT & Embedded Computing Sales Lead/Supervisor Location: UK (HQ + customer visits) Reports to: Sales Director Department: Sales Type: Full-time, Permanent Salary: Negotiable Role Purpose We are seeking an experienced Industrial IoT & Embedded Computing Sales Lead/Supervisor to oversee a UK sales team, drive new business opportunities, and support design-in engagements across … the Sales Lead/Supervisor will manage the day-to-day activities of the UK sales team, ensuring alignment with company objectives, consistent pipeline development, and effective execution of customer engagement strategies. Key Responsibilities Supervise and support the UK sales team, providing guidance, coaching, and performance feedback. Drive new business in industrial, transportation, defence, and IoT markets across … Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and solution support. Contribute to go-to-market strategies and participate More ❯
Employment Type: Permanent
Posted:

Product Performance Coordinator

Cardiff, South Glamorgan, Wales, United Kingdom
V12 Retail Finance
Month FTC (Maternity Cover) Are you passionate about improving digital experiences and driving customer engagement through data-driven insights? Were looking for a Product Performance Coordinator to help shape the future of our digital platforms across V12 Retail Finance and V12 Personal Finance. What Youll Be Doing In this exciting and varied role, youll: Coordinate and manage product … improvements and regulatory changes across digital customer touchpoints. Support the development and delivery of enhancements to the V12 App and other digital platforms. Lead marketing and servicing campaigns to boost app adoption and customer engagement. Monitor and report on KPIs across all customer channels, identifying trends and opportunities. Translate customer behaviour data into actionable insights that … their implementation. Collaborate with project managers and business leaders to deliver user-centric solutions that meet regulatory and business expectations. What Youll Bring Experience working with digital products or customer-facing platforms, ideally in financial services. Strong analytical skills with proficiency in Excel and a knack for turning data into clear recommendations. Excellent communication and stakeholder management skills. A More ❯
Employment Type: Temporary
Salary: £40,000
Posted:

Dynamics 365 Architect

London, South East, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of … Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security More ❯
Employment Type: Full-Time
Salary: £90,000 - £110,000 per annum
Posted:

Product Manager UK/Global - SaaS

Solihull, England, United Kingdom
Euro London Appointments
Product Manager - SaaS - UK/Global Markets - Solihull based (hybrid 3 days ) £65K-£70K + bens We are looking for a strategic, data-driven, and customer-focused Product Manager to drive innovation across UK and global markets. As a cross-functional leader, you will collaborate closely with Engineering, Product Marketing, Sales, Customer Success, and customers to define and … deliver high-impact features that drive customer retention, business growth, and platform stability. Key areas of responsibility: Strategic Roadmap Ownership & Execution Planning & Agile Execution Customer & Data-Driven Decision Making Cross-Functional Leadership & Collaboration The successful candidate will bring the following skills and value to the team in Solihull: 5 years of experience in product management, with a track … record of successfully shipping B2B SaaS products. Experience working with CRM platforms, customer engagement tools, or workflow automation solutions. Strong understanding of product roadmap development, prioritization frameworks (RICE, MoSCoW), and agile methodologies. Ability to balance long-term strategy with near-term execution, ensuring continuous product progress while adapting to changing needs. Experience with analytics and business intelligence (BI More ❯
Posted:

Product Manager UK/Global - SaaS

birmingham, midlands, united kingdom
Euro London Appointments
Product Manager - SaaS - UK/Global Markets - Solihull based (hybrid 3 days ) £65K-£70K + bens We are looking for a strategic, data-driven, and customer-focused Product Manager to drive innovation across UK and global markets. As a cross-functional leader, you will collaborate closely with Engineering, Product Marketing, Sales, Customer Success, and customers to define and … deliver high-impact features that drive customer retention, business growth, and platform stability. Key areas of responsibility: Strategic Roadmap Ownership & Execution Planning & Agile Execution Customer & Data-Driven Decision Making Cross-Functional Leadership & Collaboration The successful candidate will bring the following skills and value to the team in Solihull: 5 years of experience in product management, with a track … record of successfully shipping B2B SaaS products. Experience working with CRM platforms, customer engagement tools, or workflow automation solutions. Strong understanding of product roadmap development, prioritization frameworks (RICE, MoSCoW), and agile methodologies. Ability to balance long-term strategy with near-term execution, ensuring continuous product progress while adapting to changing needs. Experience with analytics and business intelligence (BI More ❯
Posted:

Account Manager/Customer Success

london, south east england, united kingdom
Hanson Lee
London Insurance Market/Customer Engagement & Management/Delegated Authority A Specialised InsurTech provider into the London Insurance Market and recruiting for an Account/Customer Success Manager to join their growing team. As a key member of the Client Success team, you will be responsible for nurturing long-term relationships with the business' clients, ensuring they … receive maximum value from their products and services. You will act as a strategic partner - driving engagement, identifying growth opportunities, and ensuring a seamless customer experience throughout the client lifecycle. Hybrid role, paying £50,000 - £80,000 depending on experience, plus bonus & benefits. Key Areas of Responsibility Customer Satisfaction & Advocacy: High levels of satisfaction and advocacy achieved … accounts have clear account plans, defined success metrics, and regular, structured reviews in place. Commercial Growth: Demonstrable growth achieved through renewals, upsells, and expansion of company products and services. Customer Retention: High retention rates across the assigned client portfolio, with minimal churn. Adoption & Engagement: Strong and consistent usage of company platforms post go-live, with measurable improvements driven More ❯
Posted:

Account Manager/Customer Success

london (city of london), south east england, united kingdom
Hanson Lee
London Insurance Market/Customer Engagement & Management/Delegated Authority A Specialised InsurTech provider into the London Insurance Market and recruiting for an Account/Customer Success Manager to join their growing team. As a key member of the Client Success team, you will be responsible for nurturing long-term relationships with the business' clients, ensuring they … receive maximum value from their products and services. You will act as a strategic partner - driving engagement, identifying growth opportunities, and ensuring a seamless customer experience throughout the client lifecycle. Hybrid role, paying £50,000 - £80,000 depending on experience, plus bonus & benefits. Key Areas of Responsibility Customer Satisfaction & Advocacy: High levels of satisfaction and advocacy achieved … accounts have clear account plans, defined success metrics, and regular, structured reviews in place. Commercial Growth: Demonstrable growth achieved through renewals, upsells, and expansion of company products and services. Customer Retention: High retention rates across the assigned client portfolio, with minimal churn. Adoption & Engagement: Strong and consistent usage of company platforms post go-live, with measurable improvements driven More ❯
Posted:

Account Manager/Customer Success

slough, south east england, united kingdom
Hanson Lee
London Insurance Market/Customer Engagement & Management/Delegated Authority A Specialised InsurTech provider into the London Insurance Market and recruiting for an Account/Customer Success Manager to join their growing team. As a key member of the Client Success team, you will be responsible for nurturing long-term relationships with the business' clients, ensuring they … receive maximum value from their products and services. You will act as a strategic partner - driving engagement, identifying growth opportunities, and ensuring a seamless customer experience throughout the client lifecycle. Hybrid role, paying £50,000 - £80,000 depending on experience, plus bonus & benefits. Key Areas of Responsibility Customer Satisfaction & Advocacy: High levels of satisfaction and advocacy achieved … accounts have clear account plans, defined success metrics, and regular, structured reviews in place. Commercial Growth: Demonstrable growth achieved through renewals, upsells, and expansion of company products and services. Customer Retention: High retention rates across the assigned client portfolio, with minimal churn. Adoption & Engagement: Strong and consistent usage of company platforms post go-live, with measurable improvements driven More ❯
Posted:

CRM Manager (SFMC)

london, south east england, united kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding … CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and … Youll play a key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated More ❯
Posted:
Customer Engagement
the UK excluding London
10th Percentile
£30,075
25th Percentile
£33,250
Median
£48,000
75th Percentile
£68,125
90th Percentile
£95,000