1 to 25 of 461 Customer Experience Jobs in the UK excluding London

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Apprentice AI Automation Specialist (Customer Experience) London or Corby based role. Are you a Data Analytics, Business Analytics, Data Science, Mathematics, Psychology, Economics, or Technology graduate with a passion … investing in the future of Artificial Intelligence and digital customer experiences. This is an exciting opportunity to join our Customer Experience (CX) Team as an AI Product Analyst , where you'll help shape the next generation of AI-powered customer journeys while working towards a Level ...

passionate about improving digital customer experiences and excited by the opportunities that AI and automation can bring? We have an exciting opportunity for a Digital Experience Lead to join our Customer Experience & Digital team at RMG. This is a hands-on role where you'll take … ownership of the day-to-day performance and improvement of our digital customer journeys, including online chat, self-service, automated processes and AI-enabled solutions. You'll look for smarter ways of working, helping us reduce unnecessary customer contact, simplify processes and deliver quicker, easier and more effective ...

CONVERSATIONAL DESIGNER - VOICE/AI/CUSTOMER EXPERIENCE/CONVERSATION DESIGN Up to £575 per day | Inside IR35 | 6-month contract | Edinburgh | Hybrid THE DETAILS £525 - £575 per day Inside IR35 6-month contract Edinburgh Hybrid - 2 days per week on-site Major enterprise customer service transformation … Conversational Designer/Conversation Design/Voice/Voice UX/Conversational AI/AI/Artificial Intelligence/Customer Experience/CX/Customer Service/Customer Servicing/Customer Journey/Journey Design/Prompt Design/Prompting/AI Interaction/Agent ...

global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all our customers and challenge ourselves … shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond. This role sits within the Customer Experience function CXO which is responsible for defining and operationalising the customer strategy, customer experience, and customer journey across ...

Digital Customer Success Manager £45,000 Basic + Bonus + Benefits Hybrid | Central London | 3 Days in the Office The Opportunity Our client is an established, international technology business providing specialist information and subscription-based digital solutions to a diverse professional client base. As the business continues to grow … looking for a Digital Customer Success Manager to develop scalable customer success programmes that improve product adoption, engagement, retention and revenue growth. Why Join? £45,000 basic salary, depending on experience, plus performance-related bonus. Hybrid working: three days in the Central London office and two days ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … youve also worked in the following roles, wed also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

Customer Service Specialist Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based Experience: Minimum 2 years' relevant experience The Opportunity We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology … specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales. This is an excellent opportunity for an experienced customer service ...

Customer Service Specialist Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based/5 days per week in the office Experience: Minimum 2 years' relevant experience The Opportunity We are recruiting for a Customer Service Specialist to join … specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales. This is an excellent opportunity for an experienced customer service ...

offers an exciting opportunity for an experienced Project Consultant with deep AWS Connect and contact centre expertise to lead complex customer experience (CX) transformation and implementation projects. Sitting between traditional project management and technical consulting, you will oversee end-to-end delivery of AWS Connect programmes, coordinating technical … Connect solution could work and demonstrate a credible understanding of the technology, while ultimately being responsible for delivery. Responsibilities Lead AWS Connect implementation and CX transformation projects from inception through to successful completion. Own project planning activities, including defining scope, timelines, milestones, and resource requirements. Manage projects through implementation, transition ...

Customer Support Executive £38,000 Basic Salary + Bonus + Benefits Hybrid | Central London | 3 Days in the Office The Opportunity Our client is an established international technology business providing specialist information and subscription-based digital solutions to a professional customer base. As the business continues to grow … looking for a Customer Support Executive to deliver responsive, high-quality first-line support, helping customers resolve issues and get the most from its digital platform. Why Join? £38,000 basic salary plus performance-related bonus. Hybrid working: three days in the Central London office and two days remotely. ...

Cloud) Location: Manchester, UK (Hybrid/Remote) Employment Type: Permanent About the Role: We are seeking an experienced Head of CRM to lead our customer relationship management strategy, customer life cycle programmes, and marketing automation initiatives. This role will be responsible for maximizing customer engagement, retention … lifetime value through the effective use of Salesforce Marketing Cloud, data-driven decision-making, and customer-centric marketing strategies. Key Responsibilities: Define and deliver the CRM strategy aligned with business growth objectives. Lead the administration, optimisation, and development of Salesforce Marketing Cloud. Develop and execute customer life cycle ...

Overview: Working alongside our client, an established provider of cloud-based production monitoring software for the manufacturing industry, we are looking for a Customer Success & Onboarding Specialist to join their growing team. The successful candidate will support new customers through software onboarding and training, whilst providing ongoing technical … customer support to manufacturers across the UK and international markets. Benefits: Quarterly company performance bonus following successful completion of a six-month probationary period. 8% employer pension contribution. Hybrid working available. Comprehensive training and development opportunities. Opportunities to attend customer site visits and manufacturing exhibitions. Remit: This position ...

Salary Competitive salary plus benefits. Category Data Science Closing Date 12 November 2026 At Asda, we're focused on creating the best possible online experience for our customers. We're looking for an experienced Experimentation & Optimisation Coordinator to join our Digital team on a 12 month fixed term basis … cover maternity leave. You'll be helping to shape and improve the customer journey across George.com. This is a fantastic opportunity for someone who loves combining data, creativity and customer insight to deliver meaningful results. You'll work on high-profile optimisation and personalisation projects, collaborating with stakeholders ...

hiring a Senior Digital Analyst within a growing Customer & Digital Analytics team for a major UK retailer. Whether you're an early-career analyst looking to develop your digital analytics skills or an established analyst ready to take on more ownership and stakeholder responsibility, there are opportunities at both … levels. These hires are for an established team supporting eCommerce, customer experience, and digital performance. The company A large UK retail business investing heavily in data and analytics across customer, digital, and data science functions. The digital analytics team sits within a wider central analytics capability ...

Coventry (Hybrid Working Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role We are looking for an experienced and customer-focused IT Service Manager to take ownership of the performance, governance, and continual improvement of our IT services. This is a pivotal leadership role … incident and service request intake, triage, prioritisation, routing, communication, and fulfilment. Set clear objectives, expectations, and performance standards across the team. Foster a customer-centric culture focused on service excellence and continuous improvement. Service Performance & Customer Experience Take ownership of service performance, customer satisfaction, resilience ...

Customer Experience Advisor Location: Horsham Employment Type: Permanent, full-time Salary: Competitive Hours: 40 hours per week. Core working hours Monday-Friday (8:30am-5:30pm) with occasional Saturday working required (9:00am-1.00pm) min 1 shift per month About the role We’re growing our Customer Promotions Team and looking for confident, engaging Customer Experience Advisors who enjoy building relationships and identifying sales opportunities. You’ll be calling newly acquired customers within 24 hours of their original broadband purchase to make sure they’re fully set up for success and to offer additional ...

Global Highland is recruiting for a Customer Sales Executive on behalf of a leading broadband provider. This is an exciting opportunity for a motivated, commercially minded individual to join a growing team and play a key role in driving customer acquisition and revenue growth. As a Customer … activity. You will engage with prospective and existing customers, understand their connectivity needs and recommend suitable broadband solutions that deliver genuine value. Combining sales, customer engagement, lead generation and relationship building, this role is ideal for someone who thrives in a target-driven environment and enjoys helping customers find ...

Good with customers and curious about technology? Bring your customer service experience to Enconvo - we'll help you learn the technical side, with full training, room to progress and your evenings and weekends free. Customer Support Co-Ordinator Telford Full-time, permanent - 37.5 hours per week … taking ownership of queries, providing first-line solutions and working with colleagues and suppliers on complex issues. You'll also identify opportunities to improve customer satisfaction and support business growth. What You'll Be Doing Resolve faults, billing queries, complaints, account support and service changes Provide first-line technical ...

Customer Analyst £35,000-£40,000 London (Hybrid - 3x Days a Week in Office) The Company A globally recognised premium lifestyle brand with an established international presence is looking for a Customer Analyst to join its Digital Commerce team! Operating across EMEA and LATAM, covering 74 markets … team uses data and analytics to understand customer behaviour, optimise the digital customer journey and improve commercial performance. This is an opportunity to join a small, collaborative analytics team where SQL-led analysis, customer insight and data storytelling are central to the role. You'll work closely ...

Inside The Opportunity An innovativedigital banking organisation is seeking a LeadDesigner - Design Systems (VP) to play a pivotal role in shaping thefuture of customer experience across its digital products. This is anopportunity to join a highly collaborative, product-led environment wheredesign excellence, accessibility, and innovation … heart of everythingdelivered. Working within amature Design & Customer Experience function, you will lead the evolutionof a large-scale design system that powers customer-facing products across weband mobile platforms. You'll partner closely with Product Designers,Researchers, Engineers, and senior business stakeholders to create seamless,consistent experiences ...

working with an established and growing UK technology services provider looking to appoint a Service Delivery Manager to take ownership of key customer relationships, oversee service performance and drive continual service improvement. This is an opportunity to join a well-established business where you'll play an important role … maintaining strong customer relationships, ensuring service excellence and contributing to the continued growth of the organisation. About the Company Our client is a well-established UK technology and managed services provider, delivering a broad range of IT, connectivity, cloud and communications solutions to businesses across the UK. With ...

Customer Support Agent x 3 – Finance Software - Expanding team due to gorwth Location: Bournemouth – fully office-based Salary: £33,000 I’m recruiting for three Customer Support Agents to join a fast-growing finance software business in Bournemouth. Key Responsibilities Respond to customer queries via phone, email … Help customers resolve issues, providing clear guidance and a positive support experience. Investigate problems, identify solutions and escalate more complex issues when needed. Manage customer requests efficiently, keeping records accurate and up to date. Learn and navigate software systems to help customers use them effectively. Work collaboratively with colleagues ...

Title Product Support Specialist (Fluent French/English Speaking) Job Description We are looking for a proactive, customer focused individual to join our Sage Intacct support team, this is a hybrid role 3 days in our Newcastle HQ The successful applicant will be working primarily with customers … representing potential value in excess of £1M by resolving queries efficiently and accurately. The Support Specialist plays a critical role in shaping the overall customer experience and has a direct impact on retention and growth by resolving 90% of incoming cases, managing complex issues confidently, and building trusted ...

Global SaaS client is seeking an experienced Senior Data Analyst to join their Global Customer Success Data Science Team on a 9-month contract, supporting international markets and driving measurable impact across Customer Experience, Digital Experience, Service Delivery, and Supportability. You’ll partner with cross-functional … teams to strengthen data foundations, enhance customer journeys, and accelerate AI-native analytics across the organisation. This role requires you to have a consultative and strategic approach. Key Responsibilities Build robust data foundations Develop pipelines, improve data integrity, and define metrics/governance tailored for international markets. Develop actionable ...

passionate about digital customer experiences and looking for an opportunity to help improve the way customers interact with online services? We're looking for a Digital Experience Coordinator to support the day-to-day running, performance and continuous improvement of our digital customer platforms. You'll work … across online chat, self-service and automated customer journeys, investigating digital issues and identifying opportunities to make processes simpler and more effective. You'll also help explore how AI and automation can improve digital experiences for both customers and colleagues. Where will I be working? Full time ...