Customer Experience Jobs in the UK excluding London

1,076 to 1,100 of 1,454 Customer Experience Jobs in the UK excluding London

Head of Data Product Management

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Capital One (Europe) plc
human-centered approach enable us to design innovative financial experiences. We are building a next-generation data platform using modern technology to deliver transformative customer experiences. We seek a Head of Data Product Management to define and own our UK Data Products strategy, inspire and transform our UK business … teams across engineering, delivery, architecture, cyber, data risk, and US enterprise to deliver capabilities to users. Advocate for data governance, ensuring standards and user experience are balanced. Incorporate business analytics into product design and define success metrics. Present and build consensus with senior stakeholders, keeping them informed. Use data … to drive continual growth and process improvements. What we're looking for Experience in translating business opportunities into Data, Machine Learning, and AI products in digital or tech sectors. User-focused mindset with strong commercial skills for ROI optimization. Proven thought leadership and delivery of complex products or platforms. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ecommerce Executive

Stratford-upon-avon, Warwickshire, United Kingdom
Arden Personnel
smaller company, juggling everything from online listings to creating scroll-stopping content? If you're part creative, part analytical, and fully passionate about user experience, we want to hear from you. About the E Commerce Executive Role We're looking for a curious, hands-on, and digitally-minded Ecommerce … office-based role in Stratford-upon-Avon, perfect for someone who thrives in a buzzing, collaborative workspace. Salary up to £35,000 , depending on experience and the creative brilliance you bring to the table. What You'll Be Doing: Writing compelling content for product pages, blogs, and digital campaigns … that speaks to the audience and drives sales. Using Photoshop (or similar tools) to create engaging visual content that elevates the customer experience. Keeping a close eye on how content looks and feels from a user perspective - making sure the online journey is smooth, logical, and enjoyable. Uploading and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Software Engineering

Stevenage, Hertfordshire, United Kingdom
Eurochange
You’ll work closely with our Technology Director and wider teams to ensure the applications we build are aligned to business goals, deliver exceptional customer experiences, and are robust enough to scale with our ambitious growth. Software Engineering Leadership Own the design, development, and continuous improvement of eurochange’s … contributors Define technical architecture, development frameworks, and solution standards Oversee delivery of secure, reliable and scalable systems across web, mobile and API services Translate customer and business requirements into robust digital solutions Platform Strategy & Delivery Define and manage the application services roadmap in partnership with the Technology Director Lead … and system performance analysis Innovation, Collaboration & External Partnerships Drive innovation across the engineering function, identifying new tools, frameworks and technologies to improve delivery and experience Maintain strong relationships with key business stakeholders to understand and support internal development needs Manage the day-to-day relationship with our outsourced development More ❯
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

Head of Software Engineering

Stevenage, Hertfordshire, South East, United Kingdom
Eurochange
You'll work closely with our Technology Director and wider teams to ensure the applications we build are aligned to business goals, deliver exceptional customer experiences, and are robust enough to scale with our ambitious growth. Software Engineering Leadership Own the design, development, and continuous improvement of eurochange's … contributors Define technical architecture, development frameworks, and solution standards Oversee delivery of secure, reliable and scalable systems across web, mobile and API services Translate customer and business requirements into robust digital solutions Platform Strategy & Delivery Define and manage the application services roadmap in partnership with the Technology Director Lead … and system performance analysis Innovation, Collaboration & External Partnerships Drive innovation across the engineering function, identifying new tools, frameworks and technologies to improve delivery and experience Maintain strong relationships with key business stakeholders to understand and support internal development needs Manage the day-to-day relationship with our outsourced development More ❯
Employment Type: Permanent
Salary: £90,000
Posted:

Head of Clinical Governance

Nottingham, England, United Kingdom
HBSUK
a healthcare technology company that puts patients and clinical safety first. The clinical team consists of senior doctors, nurses and advanced physiotherapists who have experience across the NHS and private healthcare in the UK and further afield. We are a supportive team and will help you develop your skills … and experience in the fast-paced world of health technology. With our guidance, you’ll be a key part of the team that ensures patient safety is prioritised across the business. As Head of Clinical Governance you will be placed at the centre of the organisation's strategic agenda … will understand how you produce and develop and use clinical information to ensure that a service is and can demonstrate that it is safe. Experience in all aspects of clinical governance is essential. Understanding of technology risk is preferred. You will provide support to the medical team so that More ❯
Posted:

Head of Clinical Governance

derby, midlands, united kingdom
HBSUK
a healthcare technology company that puts patients and clinical safety first. The clinical team consists of senior doctors, nurses and advanced physiotherapists who have experience across the NHS and private healthcare in the UK and further afield. We are a supportive team and will help you develop your skills … and experience in the fast-paced world of health technology. With our guidance, you’ll be a key part of the team that ensures patient safety is prioritised across the business. As Head of Clinical Governance you will be placed at the centre of the organisation's strategic agenda … will understand how you produce and develop and use clinical information to ensure that a service is and can demonstrate that it is safe. Experience in all aspects of clinical governance is essential. Understanding of technology risk is preferred. You will provide support to the medical team so that More ❯
Posted:

Head of Clinical Governance

mansfield, midlands, united kingdom
HBSUK
a healthcare technology company that puts patients and clinical safety first. The clinical team consists of senior doctors, nurses and advanced physiotherapists who have experience across the NHS and private healthcare in the UK and further afield. We are a supportive team and will help you develop your skills … and experience in the fast-paced world of health technology. With our guidance, you’ll be a key part of the team that ensures patient safety is prioritised across the business. As Head of Clinical Governance you will be placed at the centre of the organisation's strategic agenda … will understand how you produce and develop and use clinical information to ensure that a service is and can demonstrate that it is safe. Experience in all aspects of clinical governance is essential. Understanding of technology risk is preferred. You will provide support to the medical team so that More ❯
Posted:

AI Engineer

Manchester, North West, United Kingdom
Hybrid / WFH Options
Adria Solutions
integration of artificial intelligence solutions across the business. This is a rare greenfield opportunity to define how AI can drive automation, efficiency, and enhanced customer experiences in a fast-moving financial services environment. As the AI Engineer, you will be responsible for identifying high-impact use cases, building proof … responsible, and aligned with strategic goals. Key Responsibilities: Research and prototype AI/ML models to address business challenges (e.g., process automation, predictive analytics, customer service optimisation) Develop and deploy machine learning models using modern tools (e.g., Python, TensorFlow, PyTorch, Scikit-learn) Collaborate with data engineers to prepare and … and ethical considerations in applied machine learning Lay the groundwork for a scalable AI strategy and help build internal capability What Youll Bring: Proven experience developing and deploying AI/ML models in a commercial setting Strong programming skills in Python and familiarity with ML libraries and frameworks Solid More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

VP of Engineering

Manchester, United Kingdom
Hybrid / WFH Options
Moonpig
senior leaders to align technology initiatives with business objectives. The VP of Engineering will drive Moonpig's technology vision and execution across the entire customer journey - from our consumer-facing website and apps, through fulfilment and logistics systems, to the underlying platform and infrastructure. In this role, you will … ownership, and continuous improvement. Cross-Functional Collaboration: Work in close partnership with peer leaders in Product, Data, Design, Commercial, and Marketing to deliver cohesive customer experiences and business outcomes. Ensure tight alignment between product roadmaps and engineering execution - jointly prioritizing initiatives, balancing technical needs with product features. Facilitate effective … to meet business needs. Drive a cost-conscious mindset in the team, especially given broader macroeconomic considerations. About You: Proven Senior Engineering Leadership: Extensive experience (10+ years) in software engineering, with at least 5+ years in senior leadership roles (Director, Sr. Director, VP, or CTO). You have led More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect (West Midlands)

Birmingham, UK
UST
for a Salesforce Solution Architect who will join our dynamic team in the East Midlands, where you’ll play a pivotal role in transforming customer experiences and driving business success across various industry sectors. Key Responsibilities: Lead the design and delivery of end-to-end Salesforce solutions tailored to … Address complex business challenges by delivering scalable, high-performance solutions. Stay up-to-date with Salesforce innovations and industry trends, applying them to enhance customer outcomes. Requirements: Ample experience in system, platform, or solution architecture, with a focus on Salesforce solutions. Strong technical expertise in Salesforce Sales Cloud … Service Cloud, Marketing Cloud, and other Salesforce platforms. Experience in designing complex integrations with third-party systems and platforms. Background in financial services would be highly desirable, with an understanding of regulatory and compliance requirements. Proven ability to engage and influence stakeholders at all levels. Excellent problem-solving skills More ❯
Posted:

Solutions Architect

birmingham, midlands, united kingdom
UST
for a Salesforce Solution Architect who will join our dynamic team in the East Midlands, where you’ll play a pivotal role in transforming customer experiences and driving business success across various industry sectors. Key Responsibilities: Lead the design and delivery of end-to-end Salesforce solutions tailored to … Address complex business challenges by delivering scalable, high-performance solutions. Stay up-to-date with Salesforce innovations and industry trends, applying them to enhance customer outcomes. Requirements: Ample experience in system, platform, or solution architecture, with a focus on Salesforce solutions. Strong technical expertise in Salesforce Sales Cloud … Service Cloud, Marketing Cloud, and other Salesforce platforms. Experience in designing complex integrations with third-party systems and platforms. Background in financial services would be highly desirable, with an understanding of regulatory and compliance requirements. Proven ability to engage and influence stakeholders at all levels. Excellent problem-solving skills More ❯
Posted:

Solutions Architect

West Midlands, England, United Kingdom
UST
for a Salesforce Solution Architect who will join our dynamic team in the East Midlands, where you’ll play a pivotal role in transforming customer experiences and driving business success across various industry sectors. Key Responsibilities: Lead the design and delivery of end-to-end Salesforce solutions tailored to … Address complex business challenges by delivering scalable, high-performance solutions. Stay up-to-date with Salesforce innovations and industry trends, applying them to enhance customer outcomes. Requirements: Ample experience in system, platform, or solution architecture, with a focus on Salesforce solutions. Strong technical expertise in Salesforce Sales Cloud … Service Cloud, Marketing Cloud, and other Salesforce platforms. Experience in designing complex integrations with third-party systems and platforms. Background in financial services would be highly desirable, with an understanding of regulatory and compliance requirements. Proven ability to engage and influence stakeholders at all levels. Excellent problem-solving skills More ❯
Posted:

IT & Systems Strategy Manager

london, south east england, united kingdom
Hybrid / WFH Options
LEON Restaurants
business continuity and disaster recovery plans. Oversee vendor performance and enforce SLA compliance. Lead training initiatives and ensure system updates are communicated effectively. Manage customer-facing technologies (POS, online ordering, apps) to ensure seamless functionality. Ensure data integrity and streamline data flow across systems. Produce performance reports with actionable … insights in collaboration with finance. Benchmark IT performance against industry standards. Drive digital transformation to improve operational efficiency and customer experience. Recommend emerging technologies, including AI and automation for business enhancement. Manage third-party vendor relationships and support system upgrades and rollouts. Optimise IT systems (e.g., EPOS, KDS, apps … Support cross-functional collaboration on system integration and marketing automation. Align franchisee tech needs with corporate strategy to support franchising excellence. Candidate Requirements: Proven experience in technology systems management, preferably with a QSR, hospitality or retail background. Practical understanding of F&B operations, including stock-taking, ordering and reporting. More ❯
Posted:

IT & Systems Strategy Manager

slough, south east england, united kingdom
Hybrid / WFH Options
LEON Restaurants
business continuity and disaster recovery plans. Oversee vendor performance and enforce SLA compliance. Lead training initiatives and ensure system updates are communicated effectively. Manage customer-facing technologies (POS, online ordering, apps) to ensure seamless functionality. Ensure data integrity and streamline data flow across systems. Produce performance reports with actionable … insights in collaboration with finance. Benchmark IT performance against industry standards. Drive digital transformation to improve operational efficiency and customer experience. Recommend emerging technologies, including AI and automation for business enhancement. Manage third-party vendor relationships and support system upgrades and rollouts. Optimise IT systems (e.g., EPOS, KDS, apps … Support cross-functional collaboration on system integration and marketing automation. Align franchisee tech needs with corporate strategy to support franchising excellence. Candidate Requirements: Proven experience in technology systems management, preferably with a QSR, hospitality or retail background. Practical understanding of F&B operations, including stock-taking, ordering and reporting. More ❯
Posted:

Senior Engineer - .net

Coventry, Warwickshire, United Kingdom
Sainsbury's
the country. And from the insights gained, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing shopping experience - like our award-winning Smartshop app. In an inclusive, agile environment, you'll have the space to be curious, to experiment, and to solve … people across the UK. As a Senior .NET Engineer, you'll apply architectural and engineering principles to define and deliver technology that provides better customer experiences and business efficiency whilst reducing business cost. We'd love for you to be yourself - analytical, curious and unafraid to learn new skills … expertise in relational and non-relational database technologies, backed by expertise in engineering practice and architectural and engineering principles. In addition, you'll need experience in software design and implementation, security, cloud, infrastructure as code and CI/CD and relevant hardware. As well as all this, we'll More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Identity & Access Management Analyst (Hampshire)

Hampshire, UK
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Posted:

Identity & Access Management Analyst

Hampshire, England, United Kingdom
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Posted:

Identity & Access Management Analyst

Southampton, Hampshire, South East, United Kingdom
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Senior Salesforce Administrator (United Kingdom)

Guernsey, UK
TECHOHANA
Role: Senior Salesforce Administrator Salary: Up to £65,000 (depending on experience) Location: United Kingdom - Remote TechOhana has collaborated with a flourishing Wealth Management end user who is searching for a Senior Salesforce Administrator to take charge of their Salesforce platform and drive its optimisation to deliver exceptional user … experiences. As the SME for their Salesforce platform, you'll have the chance to shape the organisation's future, significantly impacting customer experiences and overall efficiency. Collaborating with a diverse team, you'll be empowered to lead projects, implement innovative solutions, and drive continuous improvement. Day-to-day BAU More ❯
Posted:

Senior Account Manager

london, south east england, united kingdom
Devonshire
At Paragon DCX , we’re on a mission to turn great brands into exceptional customer experiences through the smart use of data, strategy, and technology. As a Senior Account Manager , you’ll be at the heart of that mission—driving client success, fostering lasting relationships, and leading the delivery … front of clients and leading internal teams. You understand CRM inside out and are excited to bring innovative ideas to the table. Essentials: Proven experience in an agency environment as a Senior Account Manager Strong background in CRM and campaign delivery Knowledge of key ESPs (ideally Salesforce Marketing Cloud … status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us More ❯
Posted:

Senior Account Manager

slough, south east england, united kingdom
Devonshire
At Paragon DCX , we’re on a mission to turn great brands into exceptional customer experiences through the smart use of data, strategy, and technology. As a Senior Account Manager , you’ll be at the heart of that mission—driving client success, fostering lasting relationships, and leading the delivery … front of clients and leading internal teams. You understand CRM inside out and are excited to bring innovative ideas to the table. Essentials: Proven experience in an agency environment as a Senior Account Manager Strong background in CRM and campaign delivery Knowledge of key ESPs (ideally Salesforce Marketing Cloud … status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us More ❯
Posted:

Data Analyst

Leeds, United Kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: The data analyst team collaborates with the Data Services Team Lead and cross-functional teams to deliver high-quality, compliant, and actionable insights, while maintaining standardized processes … About the role: You will be responsible for analyzing, interpreting, and presenting data to support the organization's data-driven products and services, including customer-facing dashboards and regulatory datasets. Responsibilities: Set up and manage QuickSight dashboard user accounts Create and maintain internal dashboards and reports Deliver custom data More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Military Senior Reliability Maintenance Engineering Technician

North Ferriby, North Humberside, North East, United Kingdom
Amazon
This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazons military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the … bar on customer experience. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician More ❯
Employment Type: Permanent
Posted:

Fraud Engagement Manager - French Speaking

slough, south east england, united kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will … manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices More ❯
Posted:

Fraud Engagement Manager - French Speaking

london, south east england, united kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will … manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices More ❯
Posted:
Customer Experience
the UK excluding London
10th Percentile
£24,000
25th Percentile
£24,750
Median
£32,851
75th Percentile
£50,000
90th Percentile
£76,840