will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged … This may be via a Zenzero technical assessment, or by holding recognised vendor certification(s). Pluralsight Foundation role at Average, or above. Foundation level Microsoft certification, or equivalent. Experience with Cisco Meraki, Azure Synapse and SQL. This role requires that you demonstrate the interpersonal and communication skills require to perform the role. Fluent in English, both written and More ❯
crawley, west sussex, south east england, united kingdom
Zenzero
will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged … This may be via a Zenzero technical assessment, or by holding recognised vendor certification(s). Pluralsight Foundation role at Average, or above. Foundation level Microsoft certification, or equivalent. Experience with Cisco Meraki, Azure Synapse and SQL. This role requires that you demonstrate the interpersonal and communication skills require to perform the role. Fluent in English, both written and More ❯
the business scales into a multi-therapy, international health tech platform, data will sit at the heart of every decision, from product innovation and marketing to clinical operations and customer experience. This role offers the chance to build data capabilities from the ground up, working across diverse datasets to develop analytical models, extract insights, and create actionable recommendations that … and patient outcomes. About You You'll bring strong technical foundations and a strategic mindset, someone who enjoys translating data into decisions and influencing how a company scales. Skills & Experience: 5+ years in data science or analytics, including ETL experience from GA4/Google Ads and CRM platforms. Advanced SQL & Python skills. Experience with dbt (or equivalent … and orchestration tools (Airflow/Cloud Composer). Proven experience using LLMs (OpenAI, Gemini, Claude, etc.) for analytics and automation. Strong background in data visualisation (Power BI/Looker/Looker Studio). Experience with regulated data environments and a disciplined approach to quality and documentation. Desirable: BigQuery, Snowflake, or Databricks; reverse-ETL tools; marketing attribution methods. Next More ❯
the business scales into a multi-therapy, international health tech platform, data will sit at the heart of every decision, from product innovation and marketing to clinical operations and customer experience. This role offers the chance to build data capabilities from the ground up, working across diverse datasets to develop analytical models, extract insights, and create actionable recommendations that … and patient outcomes. About You You'll bring strong technical foundations and a strategic mindset, someone who enjoys translating data into decisions and influencing how a company scales. Skills & Experience: 5+ years in data science or analytics, including ETL experience from GA4/Google Ads and CRM platforms. Advanced SQL & Python skills. Experience with dbt (or equivalent … and orchestration tools (Airflow/Cloud Composer). Proven experience using LLMs (OpenAI, Gemini, Claude, etc.) for analytics and automation. Strong background in data visualisation (Power BI/Looker/Looker Studio). Experience with regulated data environments and a disciplined approach to quality and documentation. Desirable: BigQuery, Snowflake, or Databricks; reverse-ETL tools; marketing attribution methods. Next More ❯
Head of Digiatal Experience & Performance (Web & Stack) Manchester (hybrid) • Full-time • Reports to: Growth Lead Own the shop. Make it faster, clearer, more profitable. Build the system that compounds. Why this role, why now E-commerce drives 70%+ of revenue across nine territories. Territory GMs own commercial strategy; you own the platform that powers them; Shopify, Amazon, marketplaces … subscription infrastructure, and the web experience that converts. We need someone who makes complex systems simple, ships fast without breaking things, and gives regional operators speed and reliability as their competitive edge. This is for someone who's run e-commerce platforms at scale and wants to be the technical backbone of a multi-territory brand. The role You … Evaluate, negotiate, implement and optimise the tools that power growth. You build the business case, you make the call. Your unfair advantage The Growth Studio: Brand, creative, performance, CRM, CX, data—all around the same table. Not support. Proper collaborators who help you ship faster and smarter. Country GMs set commercial priorities; you give them the infrastructure to win Brand More ❯
bolton, greater manchester, north west england, united kingdom
Hairburst
Head of Digiatal Experience & Performance (Web & Stack) Manchester (hybrid) • Full-time • Reports to: Growth Lead Own the shop. Make it faster, clearer, more profitable. Build the system that compounds. Why this role, why now E-commerce drives 70%+ of revenue across nine territories. Territory GMs own commercial strategy; you own the platform that powers them; Shopify, Amazon, marketplaces … subscription infrastructure, and the web experience that converts. We need someone who makes complex systems simple, ships fast without breaking things, and gives regional operators speed and reliability as their competitive edge. This is for someone who's run e-commerce platforms at scale and wants to be the technical backbone of a multi-territory brand. The role You … Evaluate, negotiate, implement and optimise the tools that power growth. You build the business case, you make the call. Your unfair advantage The Growth Studio: Brand, creative, performance, CRM, CX, data—all around the same table. Not support. Proper collaborators who help you ship faster and smarter. Country GMs set commercial priorities; you give them the infrastructure to win Brand More ❯
warrington, cheshire, north west england, united kingdom
Hairburst
Head of Digiatal Experience & Performance (Web & Stack) Manchester (hybrid) • Full-time • Reports to: Growth Lead Own the shop. Make it faster, clearer, more profitable. Build the system that compounds. Why this role, why now E-commerce drives 70%+ of revenue across nine territories. Territory GMs own commercial strategy; you own the platform that powers them; Shopify, Amazon, marketplaces … subscription infrastructure, and the web experience that converts. We need someone who makes complex systems simple, ships fast without breaking things, and gives regional operators speed and reliability as their competitive edge. This is for someone who's run e-commerce platforms at scale and wants to be the technical backbone of a multi-territory brand. The role You … Evaluate, negotiate, implement and optimise the tools that power growth. You build the business case, you make the call. Your unfair advantage The Growth Studio: Brand, creative, performance, CRM, CX, data—all around the same table. Not support. Proper collaborators who help you ship faster and smarter. Country GMs set commercial priorities; you give them the infrastructure to win Brand More ❯
Head of Digiatal Experience & Performance (Web & Stack) Manchester (hybrid) • Full-time • Reports to: Growth Lead Own the shop. Make it faster, clearer, more profitable. Build the system that compounds. Why this role, why now E-commerce drives 70%+ of revenue across nine territories. Territory GMs own commercial strategy; you own the platform that powers them; Shopify, Amazon, marketplaces … subscription infrastructure, and the web experience that converts. We need someone who makes complex systems simple, ships fast without breaking things, and gives regional operators speed and reliability as their competitive edge. This is for someone who's run e-commerce platforms at scale and wants to be the technical backbone of a multi-territory brand. The role You … Evaluate, negotiate, implement and optimise the tools that power growth. You build the business case, you make the call. Your unfair advantage The Growth Studio: Brand, creative, performance, CRM, CX, data-all around the same table. Not support. Proper collaborators who help you ship faster and smarter. Country GMs set commercial priorities; you give them the infrastructure to win Brand More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Morson Edge (Technology)
client, a leading UK online car finance platform , is seeking a talented Product Manager to join their growing team. This is a high-impact role where you’ll shape customer-facing experiences, internal platforms, and partner integrations , helping the business scale and deliver seamless, trusted experiences for users. What You’ll Be Doing Own a Product Area: Take responsibility … for a core product area – whether digital customer experiences, internal systems, or partner integrations – shaping the roadmap and leading delivery. Understand Users: Spend time understanding customer behaviour and team workflows, using insights to inform product decisions. Drive Impact: Use data, experimentation, and feedback to validate decisions, deliver measurable outcomes, and balance short-term wins with long-term strategic … growth. Collaborate: Work closely with cross-functional teams, internal stakeholders, and external partners to ensure alignment and deliverables meet real user needs. What We’re Looking For 5+ years’ experience in product management or similar roles Experience managing multiple product domains or types (digital, internal tools, integrations) Strong stakeholder management and communication skills Confidence with product discovery, experimentation More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Morson Edge (Technology)
client, a leading UK online car finance platform , is seeking a talented Product Manager to join their growing team. This is a high-impact role where you'll shape customer-facing experiences, internal platforms, and partner integrations , helping the business scale and deliver seamless, trusted experiences for users. What You'll Be Doing Own a Product Area: Take responsibility … for a core product area - whether digital customer experiences, internal systems, or partner integrations - shaping the roadmap and leading delivery. Understand Users: Spend time understanding customer behaviour and team workflows, using insights to inform product decisions. Drive Impact: Use data, experimentation, and feedback to validate decisions, deliver measurable outcomes, and balance short-term wins with long-term strategic … growth. Collaborate: Work closely with cross-functional teams, internal stakeholders, and external partners to ensure alignment and deliverables meet real user needs. What We're Looking For 5+ years' experience in product management or similar roles Experience managing multiple product domains or types (digital, internal tools, integrations) Strong stakeholder management and communication skills Confidence with product discovery, experimentation More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Morson Edge (Technology)
client, a leading UK online car finance platform , is seeking a talented Product Manager to join their growing team. This is a high-impact role where you’ll shape customer-facing experiences, internal platforms, and partner integrations , helping the business scale and deliver seamless, trusted experiences for users. What You’ll Be Doing Own a Product Area: Take responsibility … for a core product area – whether digital customer experiences, internal systems, or partner integrations – shaping the roadmap and leading delivery. Understand Users: Spend time understanding customer behaviour and team workflows, using insights to inform product decisions. Drive Impact: Use data, experimentation, and feedback to validate decisions, deliver measurable outcomes, and balance short-term wins with long-term strategic … growth. Collaborate: Work closely with cross-functional teams, internal stakeholders, and external partners to ensure alignment and deliverables meet real user needs. What We’re Looking For 5+ years’ experience in product management or similar roles Experience managing multiple product domains or types (digital, internal tools, integrations) Strong stakeholder management and communication skills Confidence with product discovery, experimentation More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Morson Edge (Technology)
client, a leading UK online car finance platform , is seeking a talented Product Manager to join their growing team. This is a high-impact role where you’ll shape customer-facing experiences, internal platforms, and partner integrations , helping the business scale and deliver seamless, trusted experiences for users. What You’ll Be Doing Own a Product Area: Take responsibility … for a core product area – whether digital customer experiences, internal systems, or partner integrations – shaping the roadmap and leading delivery. Understand Users: Spend time understanding customer behaviour and team workflows, using insights to inform product decisions. Drive Impact: Use data, experimentation, and feedback to validate decisions, deliver measurable outcomes, and balance short-term wins with long-term strategic … growth. Collaborate: Work closely with cross-functional teams, internal stakeholders, and external partners to ensure alignment and deliverables meet real user needs. What We’re Looking For 5+ years’ experience in product management or similar roles Experience managing multiple product domains or types (digital, internal tools, integrations) Strong stakeholder management and communication skills Confidence with product discovery, experimentation More ❯
london, south east england, united kingdom Hybrid / WFH Options
Rightmove
and automated deployment. Leveraging Docker/Kubernetes and workflow orchestration tools (Airflow, Prefect, Dagster). Collaborating with product, design, and engineering teams to deliver ML features that directly impact customer experience. Translating model performance into business metrics (e.g., accuracy vs cost/latency trade-offs). Monitoring deployed solutions in production and automating retraining as needed. Sharing knowledge across … the data and AI community at Rightmove. We're looking for someone who; Has impactful experience deploying and maintaining ML systems in production, ideally in larger, mature organizations or teams operating at significant scale (e.g., web-scale, distributed systems, cloud-native environments). Brings expertise in MLOps: CI/CD pipelines, Docker, Kubernetes, workflow orchestration (Airflow, Prefect), and automation. … Has experience across and understands the full ML lifecycle. Can design for long-term scalability, reliability, and resilience. Has strong programming skills with Python – essential. Has hands-on experience with ML frameworks (PyTorch, TensorFlow, Scikit-learn). Is experienced with cloud platforms (ideally GCP: BigQuery, Vertex AI, Dataflow), but AWS/SageMaker or similar is also valued. Has More ❯
hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Rightmove
and automated deployment. Leveraging Docker/Kubernetes and workflow orchestration tools (Airflow, Prefect, Dagster). Collaborating with product, design, and engineering teams to deliver ML features that directly impact customer experience. Translating model performance into business metrics (e.g., accuracy vs cost/latency trade-offs). Monitoring deployed solutions in production and automating retraining as needed. Sharing knowledge across … the data and AI community at Rightmove. We're looking for someone who; Has impactful experience deploying and maintaining ML systems in production, ideally in larger, mature organizations or teams operating at significant scale (e.g., web-scale, distributed systems, cloud-native environments). Brings expertise in MLOps: CI/CD pipelines, Docker, Kubernetes, workflow orchestration (Airflow, Prefect), and automation. … Has experience across and understands the full ML lifecycle. Can design for long-term scalability, reliability, and resilience. Has strong programming skills with Python – essential. Has hands-on experience with ML frameworks (PyTorch, TensorFlow, Scikit-learn). Is experienced with cloud platforms (ideally GCP: BigQuery, Vertex AI, Dataflow), but AWS/SageMaker or similar is also valued. Has More ❯
buckinghamshire, south east england, united kingdom Hybrid / WFH Options
Rightmove
and automated deployment. Leveraging Docker/Kubernetes and workflow orchestration tools (Airflow, Prefect, Dagster). Collaborating with product, design, and engineering teams to deliver ML features that directly impact customer experience. Translating model performance into business metrics (e.g., accuracy vs cost/latency trade-offs). Monitoring deployed solutions in production and automating retraining as needed. Sharing knowledge across … the data and AI community at Rightmove. We're looking for someone who; Has impactful experience deploying and maintaining ML systems in production, ideally in larger, mature organizations or teams operating at significant scale (e.g., web-scale, distributed systems, cloud-native environments). Brings expertise in MLOps: CI/CD pipelines, Docker, Kubernetes, workflow orchestration (Airflow, Prefect), and automation. … Has experience across and understands the full ML lifecycle. Can design for long-term scalability, reliability, and resilience. Has strong programming skills with Python – essential. Has hands-on experience with ML frameworks (PyTorch, TensorFlow, Scikit-learn). Is experienced with cloud platforms (ideally GCP: BigQuery, Vertex AI, Dataflow), but AWS/SageMaker or similar is also valued. Has More ❯
end-to-end experience. As a team - Song Service: At Accenture Song Service, we are dedicated to crafting transformative digital experiences at scale. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. You’ll support a portfolio of clients spanning industries such … the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Support clients to define a customer-first mindset, helping them shape their business and operating models. Redefine customer journeys and personalise interactions to create significant and consistent experiences. In this role your responsibilities will … to: Own workstreams within design projects with our clients from research and ideation to prototyping and implementation. Work with the team to develop key service design tools, such as customer journey maps, service blueprints, personas, and experience flows to visualize user needs and pain points. Facilitate co-creation workshops with clients, stakeholders, and users to generate innovative service More ❯
step! Davidson Richards is a leading Epos company dedicated to providing innovative and tailored solutions for businesses across various sectors. With a focus on enhancing operational efficiency and improving customer experiences, we offer cutting-edge technology and exceptional support. We are seeking a skilled and experiencedSupport & Implementation Engineer to join our team.The ideal candidate will play a crucial role … software systems are operating as expected 1st and 2nd Line technical support help desk Image deployment: Deploy Windows OS images using tools like FOG Collaboration: Work closely with our customer base to ensure a smooth deployment of our OpSuite POS solution This role requires travel between sites across the UK What we're looking for: Experience working with … Microsoft Windows Platforms Experience of Microsoft Windows SQL Good understanding of network switches & routers Strong problem-solving and fault-finding skills Hardware assembly & implementation experience (we can teach Epos) Highly organised, self-motivated and detail-oriented Excellent verbal and written communication skills Ability to work independently and as part of a team Why Join Davidon Richards? We believe More ❯
work alongside experienced engineers to support clients' networks and hardware, troubleshoot software and imaging systems, and help deliver seamless IT services to dental practices. You'll gain hands-on experience, learn industry best practices, and contribute to a company that prides itself on proactive, high-quality support in a specialized healthcare technology setting. In this role, you'll work … calls from customers and logging cases accurately in the ticketing system. Providing 1st line support to resolve common IT and software issues. Developing into 2nd line support, depending on experience and training. Using the ticketing system to update customers and manage cases through to resolution. Delivering technical support for both digital imaging solutions and general IT services. Assisting with … data and database migrations for customers Coordinating and assisting with software installations and customer training sessions. Working collaboratively with the wider support team to deliver an excellent customer experience. Occasionally attending customer sites with senior members of staff to gain field experience. Full training and support will be provided by your workplace mentor and from the team More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're … Level 4, Degree, or Masters), you will be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're … Level 4, Degree, or Masters), you will be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯
Linwood, Renfrewshire, United Kingdom Hybrid / WFH Options
guitarguitar
announced our move to Employee Ownership to consolidate and strengthen our position in the UK market, and as part of our commitment to delivering a truly best-in-class customer experience. About the Role The PPC Manager will execute the paid search strategy in line with KPIs and budget. The role will be responsible for the day to day … closely with other teams to ensure campaigns meet wider business objectives Resolve Merchant Centre disapprovals and warnings Feed insights to the purchasing team which could help inform purchasing decisions Experience and Skills At least 2 year experience working on paid media campaigns and delivering against KPIs Understanding of paid media best practices Familiarity with Google shopping, dynamic remarketing … and product feeds Highly analytical and data driven, with the ability to turn data into actionable insights Experience using tools such as Google Merchant Centre, Google Ads, Bing Ads, Facebook Ads Manager and Google Analytics Budget management with a focus on maximising return A proactive individual that takes ownership of tasks Salary and Benefits Competitive Salary guitarguitar is Employee More ❯
Permanent 2 days required at Office and 3 from home per week £60000 - 80000 DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We're seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands-on technical role … Reliability Set up monitoring and alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker and Kubernetes for containerization and orchestration. … Expertise in CI/CD tools : Google Cloud Build, Jenkins, GitHub Actions. Proven experience with Terraform and other IaC tools. Experience in multi-cloud environments . Familiarity with monitoring tools such as Prometheus Exposure to AI/ML infrastructure and data workflows in financial services. More ❯
Permanent 2 days required at Office and 3 from home per week £60000 - 80000 DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We’re seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands-on technical role … Reliability Set up monitoring and alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker and Kubernetes for containerization and orchestration. … Expertise in CI/CD tools : Google Cloud Build, Jenkins, GitHub Actions. Proven experience with Terraform and other IaC tools. Experience in multi-cloud environments . Familiarity with monitoring tools such as Prometheus Exposure to AI/ML infrastructure and data workflows in financial services. More ❯
Permanent 2 days required at Office and 3 from home per week £60000 - 80000 DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We’re seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands-on technical role … Reliability Set up monitoring and alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker and Kubernetes for containerization and orchestration. … Expertise in CI/CD tools : Google Cloud Build, Jenkins, GitHub Actions. Proven experience with Terraform and other IaC tools. Experience in multi-cloud environments . Familiarity with monitoring tools such as Prometheus Exposure to AI/ML infrastructure and data workflows in financial services. More ❯
london (city of london), south east england, united kingdom
Experis UK
Permanent 2 days required at Office and 3 from home per week £60000 - 80000 DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We’re seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands-on technical role … Reliability Set up monitoring and alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker and Kubernetes for containerization and orchestration. … Expertise in CI/CD tools : Google Cloud Build, Jenkins, GitHub Actions. Proven experience with Terraform and other IaC tools. Experience in multi-cloud environments . Familiarity with monitoring tools such as Prometheus Exposure to AI/ML infrastructure and data workflows in financial services. More ❯