Customer Experience Jobs in the UK excluding London

1,101 to 1,125 of 1,467 Customer Experience Jobs in the UK excluding London

Senior Engineer - .net

Coventry, Warwickshire, United Kingdom
Sainsbury's
the country. And from the insights gained, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing shopping experience - like our award-winning Smartshop app. In an inclusive, agile environment, you'll have the space to be curious, to experiment, and to solve … people across the UK. As a Senior .NET Engineer, you'll apply architectural and engineering principles to define and deliver technology that provides better customer experiences and business efficiency whilst reducing business cost. We'd love for you to be yourself - analytical, curious and unafraid to learn new skills … expertise in relational and non-relational database technologies, backed by expertise in engineering practice and architectural and engineering principles. In addition, you'll need experience in software design and implementation, security, cloud, infrastructure as code and CI/CD and relevant hardware. As well as all this, we'll More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Identity & Access Management Analyst (Hampshire)

Hampshire, UK
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Employment Type: Part-time
Posted:

Identity & Access Management Analyst

Hampshire, England, United Kingdom
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Posted:

Identity & Access Management Analyst

Southampton, Hampshire, South East, United Kingdom
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Senior Salesforce Administrator (United Kingdom)

Guernsey, UK
TECHOHANA
Role: Senior Salesforce Administrator Salary: Up to £65,000 (depending on experience) Location: United Kingdom - Remote TechOhana has collaborated with a flourishing Wealth Management end user who is searching for a Senior Salesforce Administrator to take charge of their Salesforce platform and drive its optimisation to deliver exceptional user … experiences. As the SME for their Salesforce platform, you'll have the chance to shape the organisation's future, significantly impacting customer experiences and overall efficiency. Collaborating with a diverse team, you'll be empowered to lead projects, implement innovative solutions, and drive continuous improvement. Day-to-day BAU More ❯
Posted:

Senior Account Manager

london, south east england, united kingdom
Devonshire
At Paragon DCX , we’re on a mission to turn great brands into exceptional customer experiences through the smart use of data, strategy, and technology. As a Senior Account Manager , you’ll be at the heart of that mission—driving client success, fostering lasting relationships, and leading the delivery … front of clients and leading internal teams. You understand CRM inside out and are excited to bring innovative ideas to the table. Essentials: Proven experience in an agency environment as a Senior Account Manager Strong background in CRM and campaign delivery Knowledge of key ESPs (ideally Salesforce Marketing Cloud … status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us More ❯
Posted:

Senior Account Manager

slough, south east england, united kingdom
Devonshire
At Paragon DCX , we’re on a mission to turn great brands into exceptional customer experiences through the smart use of data, strategy, and technology. As a Senior Account Manager , you’ll be at the heart of that mission—driving client success, fostering lasting relationships, and leading the delivery … front of clients and leading internal teams. You understand CRM inside out and are excited to bring innovative ideas to the table. Essentials: Proven experience in an agency environment as a Senior Account Manager Strong background in CRM and campaign delivery Knowledge of key ESPs (ideally Salesforce Marketing Cloud … status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us More ❯
Posted:

Data Analyst

Leeds, United Kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: The data analyst team collaborates with the Data Services Team Lead and cross-functional teams to deliver high-quality, compliant, and actionable insights, while maintaining standardized processes … About the role: You will be responsible for analyzing, interpreting, and presenting data to support the organization's data-driven products and services, including customer-facing dashboards and regulatory datasets. Responsibilities: Set up and manage QuickSight dashboard user accounts Create and maintain internal dashboards and reports Deliver custom data More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Military Senior Reliability Maintenance Engineering Technician

North Ferriby, North Humberside, North East, United Kingdom
Amazon
This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazons military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the … bar on customer experience. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician More ❯
Employment Type: Permanent
Posted:

Fraud Engagement Manager - French Speaking

london, south east england, united kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will … manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices More ❯
Posted:

Fraud Engagement Manager - French Speaking

slough, south east england, united kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will … manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices More ❯
Posted:

Technical Support Engineer

newport, wales, united kingdom
Peaple Talent
have partnered with a client in Bristol on an exclusive basis to recruit for a Support Engineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon Connect or related cloud contact centre platforms. This role … include updates to operating hours, modifications to routing and call flows, or changes to reporting outputs. You’ll also be expected to develop strong customer relationships by delivering dependable and knowledgeable support. Key Experience Required: Proven experience managing incidents and resolving problems in a structured, ITIL-aligned … technical setting. A university degree or equivalent professional experience is required. Solid grasp of IT infrastructure and systems, preferably within cloud-based contact centre environments. Familiarity with Amazon Connect is highly desirable. Exceptional analytical thinking and a methodological approach to troubleshooting, always aiming to deliver solutions that align with More ❯
Posted:

Technical Support Engineer

Greater Bristol Area, United Kingdom
Peaple Talent
have partnered with a client in Bristol on an exclusive basis to recruit for a Support Engineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon Connect or related cloud contact centre platforms. This role … include updates to operating hours, modifications to routing and call flows, or changes to reporting outputs. You’ll also be expected to develop strong customer relationships by delivering dependable and knowledgeable support. Key Experience Required: Proven experience managing incidents and resolving problems in a structured, ITIL-aligned … technical setting. A university degree or equivalent professional experience is required. Solid grasp of IT infrastructure and systems, preferably within cloud-based contact centre environments. Familiarity with Amazon Connect is highly desirable. Exceptional analytical thinking and a methodological approach to troubleshooting, always aiming to deliver solutions that align with More ❯
Posted:

Technical Support Engineer

bath, south west england, united kingdom
Peaple Talent
have partnered with a client in Bristol on an exclusive basis to recruit for a Support Engineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon Connect or related cloud contact centre platforms. This role … include updates to operating hours, modifications to routing and call flows, or changes to reporting outputs. You’ll also be expected to develop strong customer relationships by delivering dependable and knowledgeable support. Key Experience Required: Proven experience managing incidents and resolving problems in a structured, ITIL-aligned … technical setting. A university degree or equivalent professional experience is required. Solid grasp of IT infrastructure and systems, preferably within cloud-based contact centre environments. Familiarity with Amazon Connect is highly desirable. Exceptional analytical thinking and a methodological approach to troubleshooting, always aiming to deliver solutions that align with More ❯
Posted:

Technical Support Engineer

bradley stoke, south west england, united kingdom
Peaple Talent
have partnered with a client in Bristol on an exclusive basis to recruit for a Support Engineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon Connect or related cloud contact centre platforms. This role … include updates to operating hours, modifications to routing and call flows, or changes to reporting outputs. You’ll also be expected to develop strong customer relationships by delivering dependable and knowledgeable support. Key Experience Required: Proven experience managing incidents and resolving problems in a structured, ITIL-aligned … technical setting. A university degree or equivalent professional experience is required. Solid grasp of IT infrastructure and systems, preferably within cloud-based contact centre environments. Familiarity with Amazon Connect is highly desirable. Exceptional analytical thinking and a methodological approach to troubleshooting, always aiming to deliver solutions that align with More ❯
Posted:

Ruby Developer (Liverpool)

Liverpool, UK
Hybrid / WFH Options
developrec
Ruby We’re partnered with a well-established gaming and betting business going through a major tech transformation. With a strong reputation and loyal customer base, they’re investing heavily in modernising their platforms and building out new features across payments, subscriptions, and customer experience. This is a … a skilled Ruby developer to join a business with a strong culture of engineering ownership, flexible working, and complex technical challenges to solve. Skills & Experience: High level of experience with Ruby Strong cloud knowledge – Azure preferred Exposure to CI/CD, DevOps practices, and hybrid cloud environments Industry … experience from gambling Strong problem-solver who can work independently and communicate clearly What’s on offer: £65,000–£70,000 base salary 10% annual bonus 8% pension Private healthcare 25 days holiday + bank holidays L&D budget Flexible hours and hybrid working Friendly, long-standing team culture More ❯
Posted:

Ruby Developer

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Develop
Ruby We're partnered with a well-established gaming and betting business going through a major tech transformation. With a strong reputation and loyal customer base, they're investing heavily in modernising their platforms and building out new features across payments, subscriptions, and customer experience. This is a … a skilled Ruby developer to join a business with a strong culture of engineering ownership, flexible working, and complex technical challenges to solve. Skills & Experience: High level of experience with Ruby Strong cloud knowledge - Azure preferred Exposure to CI/CD, DevOps practices, and hybrid cloud environments Industry … experience from gambling Strong problem-solver who can work independently and communicate clearly What's on offer: £65,000-£70,000 base salary 10% annual bonus 8% pension Private healthcare 25 days holiday + bank holidays L&D budget Flexible hours and hybrid working Friendly, long-standing team culture More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Ruby Developer

birkenhead, north west england, united kingdom
Hybrid / WFH Options
developrec
Ruby We’re partnered with a well-established gaming and betting business going through a major tech transformation. With a strong reputation and loyal customer base, they’re investing heavily in modernising their platforms and building out new features across payments, subscriptions, and customer experience. This is a … a skilled Ruby developer to join a business with a strong culture of engineering ownership, flexible working, and complex technical challenges to solve. Skills & Experience: High level of experience with Ruby Strong cloud knowledge – Azure preferred Exposure to CI/CD, DevOps practices, and hybrid cloud environments Industry … experience from gambling Strong problem-solver who can work independently and communicate clearly What’s on offer: £65,000–£70,000 base salary 10% annual bonus 8% pension Private healthcare 25 days holiday + bank holidays L&D budget Flexible hours and hybrid working Friendly, long-standing team culture More ❯
Posted:

Ruby Developer

old swan, north west england, united kingdom
Hybrid / WFH Options
developrec
Ruby We’re partnered with a well-established gaming and betting business going through a major tech transformation. With a strong reputation and loyal customer base, they’re investing heavily in modernising their platforms and building out new features across payments, subscriptions, and customer experience. This is a … a skilled Ruby developer to join a business with a strong culture of engineering ownership, flexible working, and complex technical challenges to solve. Skills & Experience: High level of experience with Ruby Strong cloud knowledge – Azure preferred Exposure to CI/CD, DevOps practices, and hybrid cloud environments Industry … experience from gambling Strong problem-solver who can work independently and communicate clearly What’s on offer: £65,000–£70,000 base salary 10% annual bonus 8% pension Private healthcare 25 days holiday + bank holidays L&D budget Flexible hours and hybrid working Friendly, long-standing team culture More ❯
Posted:

Ruby Developer

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
developrec
Ruby We’re partnered with a well-established gaming and betting business going through a major tech transformation. With a strong reputation and loyal customer base, they’re investing heavily in modernising their platforms and building out new features across payments, subscriptions, and customer experience. This is a … a skilled Ruby developer to join a business with a strong culture of engineering ownership, flexible working, and complex technical challenges to solve. Skills & Experience: High level of experience with Ruby Strong cloud knowledge – Azure preferred Exposure to CI/CD, DevOps practices, and hybrid cloud environments Industry … experience from gambling Strong problem-solver who can work independently and communicate clearly What’s on offer: £65,000–£70,000 base salary 10% annual bonus 8% pension Private healthcare 25 days holiday + bank holidays L&D budget Flexible hours and hybrid working Friendly, long-standing team culture More ❯
Posted:

Investigations Specialist

Norwich, Norfolk, United Kingdom
Amazon
by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance … of Amazon's shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with … Amazon.in's customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Azure Engineer - Edge

Coventry, Warwickshire, United Kingdom
Sainsbury's Supermarkets Ltd
tech. Cloud Foundations (Azure) - Edge Cloud Platform Engineer (C4) Every week, we move millions of products to our customers at record speed. Delivering brilliant customer experiences at this pace requires fresh and appealing products to be available whenever and however our customers choose to shop. In this area of … our business goals and objectives. Discover and recommend ways to improve reliability and efficiency, with a keen eye on Governance and Security. Azure Expertise: Experience with Azure services and tools to design, deploy, and manage scalable infrastructure, including the building and management of Containers. Passion for Automation: A deep … commitment to automation and modern DevOps practices, including CI/CD pipelines. Infrastructure as Code: Hands-on experience with Terraform, Bicep, or similar tools for IaaC. Tooling and Innovation: Ability to develop custom tools or leverage open-source solutions to enhance platform efficiency and usability. Enhance Cloud Platform Capabilities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Graduate Data Scientist - Fraud

london, south east england, united kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the team: You will be part of a team who use global data from the largest real-time fraud detection platform to craft solutions for … our enterprise customers. About the role: Your experience with data analysis, statistical modelling, and machine learning will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform More ❯
Posted:

Graduate Data Scientist - Fraud

slough, south east england, united kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the team: You will be part of a team who use global data from the largest real-time fraud detection platform to craft solutions for … our enterprise customers. About the role: Your experience with data analysis, statistical modelling, and machine learning will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform More ❯
Posted:

Senior Account Executive

Bracknell, Berkshire, United Kingdom
JDA Software
We are looking for a Sr Account Executive with passion, high energy, Supply Chain knowledge and ideally with Grocery sales experience within the software industry, to join our vibrant and successful team in EMEA. The Sr Account Executive is responsible for identifying and generating new sales within new customers. …/quarterly initiatives to internal and external stakeholders; coordinate internal resources (CSM, SE, etc.) to maximize value. Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise). Actively understands each account's strategic … commercial activities within accounts and across theaters, owning the end-to-end relationship and success. Develop and deliver a comprehensive business plan to address customer's priorities and hurdles. Use value justification, benchmarking and return-on-investment data to support decision process. Be proficient with a working knowledge and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
the UK excluding London
10th Percentile
£24,000
25th Percentile
£24,750
Median
£32,851
75th Percentile
£50,000
90th Percentile
£76,840