1,201 to 1,225 of 1,335 Customer Experience Jobs in the UK excluding London

phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights and feedback : Collaborate with internal … teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong … desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You’re a natural communicator with excellent interpersonal skills and a passion for helping people. You’re open-minded, a good listener, and eager to learn More ❯

phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights and feedback : Collaborate with internal … teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong … desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You’re a natural communicator with excellent interpersonal skills and a passion for helping people. You’re open-minded, a good listener, and eager to learn More ❯

technologies such as SD-WAN, SD-A, ACI, ISE, Webex, MS Teams, and NextGen firewalls, you'll lead solution delivery from post-sale through to handover, ensuring quality and customer satisfaction throughout. Key Responsibilities: Capture and translate customer requirements into detailed technical designs. Act as a single point of contact for technical delivery, ensuring alignment across stakeholders. Lead … solution validation, integration, and testing. Drive consistency in architecture and technical processes to improve efficiency. Own customer migration planning and implementation. Resolve complex technical issues and lead root cause analysis. Provide thought leadership in strategic bids and solution design. Skills & Experience Required: Strong stakeholder management and leadership skills. Proven ability to guide technical teams through complex implementations. Experience collaborating with pre-sales, project management, and support teams. Expertise in creating low-level design documentation. Hands-on experience with at least one of the following technologies: Cisco ACI, Nexus, VMware Ability to manage risk and apply mitigation throughout the delivery lifecycle. Passion for delivering outstanding customer experiences. What's in it for You? This role offers More ❯

Join our Team as a Field Sales Executive Location: UK, with travel to customer sites when required Salary: Competitive Hours: Mon - Fri, 9am - 5pm About the role: Are you a driven sales professional with a passion for tech and a talent for building new business? Gradwell Communications, part of the Onecom Group, is looking for a Field Sales Executive … to be part of a collaborative, forward-thinking company, this could be your next big move. What makes you a great fit: Proven success in field sales within telecoms Experience selling Fixed-Line and Connectivity Solutions Confident communicator with strong presentation skills Consultative approach to understanding customer needs Skilled in uncovering objections and decision-making processes Excellent relationship … builder with a customer-first mindset Self-motivated and comfortable working independently Analytical thinker with a problem-solving mindset Quick to learn and adapt to new technologies Full clean UK driving licence and willingness to travel Key responsibilities: Identify and win new business across the UK Conduct face-to-face and virtual meetings with prospects Achieve and exceed monthly More ❯

Join our Team as a Field Sales Executive Location: UK, with travel to customer sites when required Salary: Competitive Hours: Mon - Fri, 9am - 5pm About the role: Are you a driven sales professional with a passion for tech and a talent for building new business? Gradwell Communications, part of the Onecom Group, is looking for a Field Sales Executive … to be part of a collaborative, forward-thinking company, this could be your next big move. What makes you a great fit: Proven success in field sales within telecoms Experience selling Fixed-Line and Connectivity Solutions Confident communicator with strong presentation skills Consultative approach to understanding customer needs Skilled in uncovering objections and decision-making processes Excellent relationship … builder with a customer-first mindset Self-motivated and comfortable working independently Analytical thinker with a problem-solving mindset Quick to learn and adapt to new technologies Full clean UK driving licence and willingness to travel Key responsibilities: Identify and win new business across the UK Conduct face-to-face and virtual meetings with prospects Achieve and exceed monthly More ❯

peripherals. Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and Windows Server operating systems. Communicate effectively with service users at all levels, ensuring a positive customer experience. What We're Looking For: To be successful in this role, you will need: Healthcare Experience: A solid understanding of the healthcare environment or the ability to … pick up clinical application IT support quickly. Technical Skills: Significant experience in delivering 1st and 2nd line IT support is a must. Microsoft Proficiency: Strong working knowledge of Microsoft products, including Office 365 Windows Desktop and Windows Server operating systems. Hardware Knowledge: Good working knowledge of desktop hardware and peripherals. Communication Skills: Strong interpersonal skills to delivering customer More ❯

/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer … Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills … A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What s on Offer: Salary up to £30,000, depending on experience Supportive team environment with opportunities for training and development Career progression within a growing IT business The client is looking to fill this opportunity immediately, so please apply ASAP or More ❯

/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer … Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills … A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What’s on Offer: Salary up to £30,000, depending on experience Supportive team environment with opportunities for training and development Career progression within a growing IT business The client is looking to fill this opportunity immediately, so please apply ASAP or More ❯

technologies such as SD-WAN, SD-A, ACI, ISE, Webex, MS Teams, and NextGen firewalls, you'll lead solution delivery from post-sale through to handover, ensuring quality and customer satisfaction throughout. Key Responsibilities: Capture and translate customer requirements into detailed technical designs. Act as a single point of contact for technical delivery, ensuring alignment across stakeholders. Lead … solution validation, integration, and testing. Drive consistency in architecture and technical processes to improve efficiency. Own customer migration planning and implementation. Resolve complex technical issues and lead root cause analysis. Provide thought leadership in strategic bids and solution design. Skills & Experience Required: Strong stakeholder management and leadership skills. Proven ability to guide technical teams through complex implementations. Experience collaborating with pre-sales, project management, and support teams. Expertise in creating low-level design documentation. Hands-on experience with at least one of the following technologies: Cisco ACI, Nexus, VMware Ability to manage risk and apply mitigation throughout the delivery lifecycle. Passion for delivering outstanding customer experiences. What's in it for You? This role offers More ❯

at the post-sale stage, then implement and rigorously test each solution before handing it over to support or managed service teams. Their work ensures seamless integration, reliability, and customer satisfaction.They are seeking a technical leader-someone with the ability to guide and inspire a team of Technical Designers, drive solutions to completion, and keep the customer at … and NextGen Firewalls. Translate high-level designs into detailed low-level documentation and oversee end-to-end delivery. Act as the technical lead and single point of contact for customer solutions. Collaborate with Pre-Sales, Project Managers, and Support teams to ensure seamless execution. Build trusted relationships with senior stakeholders and influence service strategy. Own risk management and compliance … throughout the implementation lifecycle. Drive consistency, innovation, and productivity across technical processes. What you'll need to succeed Proven experience in Juniper LAN/WAN & Mist (essential). Desirable exposure to Extreme LAN/WLAN and Fortinet SD-WAN. Strong stakeholder management and leadership skills. Ability to create detailed Low-Level Design documentation. Passion for delivering outstanding customer More ❯

at the post-sale stage, then implement and rigorously test each solution before handing it over to support or managed service teams. Their work ensures seamless integration, reliability, and customer satisfaction.They are seeking a technical leader-someone with the ability to guide and inspire a team of Technical Designers, drive solutions to completion, and keep the customer at … and NextGen Firewalls. Translate high-level designs into detailed low-level documentation and oversee end-to-end delivery. Act as the technical lead and single point of contact for customer solutions. Collaborate with Pre-Sales, Project Managers, and Support teams to ensure seamless execution. Build trusted relationships with senior stakeholders and influence service strategy. Own risk management and compliance … throughout the implementation lifecycle. Drive consistency, innovation, and productivity across technical processes. What you'll need to succeed Proven experience in Juniper LAN/WAN & Mist (essential). Desirable exposure to Extreme LAN/WLAN and Fortinet SD-WAN. Strong stakeholder management and leadership skills. Ability to create detailed Low-Level Design documentation. Passion for delivering outstanding customer More ❯

for flows & Lambda ✅ Operational Excellence & Leadership Define KPIs/SLAs (AHT, CSAT, abandonment) Drive capacity planning, resilience testing, incident response Executive stakeholder engagement, business case creation, governance reporting Required Experience 15+ years architecture/engineering 10+ years enterprise contact centre platforms 5+ years Amazon Connect Strong expertise in AWS IAM, VPC, Lambda, API Gateway, EventBridge, CloudWatch, DynamoDB Hands-on … Amazon Connect specialization Healthcare/public sector/regulated industry experience Understanding of SIP, telephony frameworks, Ofcom compliance Success Metrics 📌 Secure & compliant architecture delivery 📌 99.99% availability & uplift in CX metrics (CSAT/NPS) 📌 Reduced AHT, improved agent efficiency 📌 Legacy platform retirement within program timelines Strict Regulatory Scope This role requires adherence to international privacy & cloud security mandates. Candidates must … demonstrate experience producing audit-ready architecture artefacts and data protection compliance frameworks. More ❯

for flows & Lambda ✅ Operational Excellence & Leadership Define KPIs/SLAs (AHT, CSAT, abandonment) Drive capacity planning, resilience testing, incident response Executive stakeholder engagement, business case creation, governance reporting Required Experience 15+ years architecture/engineering 10+ years enterprise contact centre platforms 5+ years Amazon Connect Strong expertise in AWS IAM, VPC, Lambda, API Gateway, EventBridge, CloudWatch, DynamoDB Hands-on … Amazon Connect specialization Healthcare/public sector/regulated industry experience Understanding of SIP, telephony frameworks, Ofcom compliance Success Metrics 📌 Secure & compliant architecture delivery 📌 99.99% availability & uplift in CX metrics (CSAT/NPS) 📌 Reduced AHT, improved agent efficiency 📌 Legacy platform retirement within program timelines Strict Regulatory Scope This role requires adherence to international privacy & cloud security mandates. Candidates must … demonstrate experience producing audit-ready architecture artefacts and data protection compliance frameworks. More ❯

for flows & Lambda ✅ Operational Excellence & Leadership Define KPIs/SLAs (AHT, CSAT, abandonment) Drive capacity planning, resilience testing, incident response Executive stakeholder engagement, business case creation, governance reporting Required Experience 15+ years architecture/engineering 10+ years enterprise contact centre platforms 5+ years Amazon Connect Strong expertise in AWS IAM, VPC, Lambda, API Gateway, EventBridge, CloudWatch, DynamoDB Hands-on … Amazon Connect specialization Healthcare/public sector/regulated industry experience Understanding of SIP, telephony frameworks, Ofcom compliance Success Metrics 📌 Secure & compliant architecture delivery 📌 99.99% availability & uplift in CX metrics (CSAT/NPS) 📌 Reduced AHT, improved agent efficiency 📌 Legacy platform retirement within program timelines Strict Regulatory Scope This role requires adherence to international privacy & cloud security mandates. Candidates must … demonstrate experience producing audit-ready architecture artefacts and data protection compliance frameworks. More ❯

and optimisation systems. As the business continues to grow, this newly created role offers the chance to lead a platform redesign that underpins millions in revenue and directly shapes customer experience. You’ll join an environment that values innovation, autonomy, and collaboration, where change is ambitious but thoughtfully managed for long-term impact. Want to Lead on a … suite and board stakeholders to embed solutions that deliver measurable efficiency and growth. You Will Need Proven success as a Senior Product Manager delivering complex, high-impact technology projects. –Experience integrating solutions into internal systems. Strong technical understanding of APIs, data flows, and scalable architecture. Confidence in managing stakeholder relationships across multiple departments. Hands-on experience across the … full product process rom research and MVP to wireframing and iteration. Previous exposure to replatforming or large-scale migration projects (startup or scale-up experience ideal). Why You’ll Love It £100k + comprehensive benefits package. Opportunity to lead a business-critical transformation visible at the board level. Hybrid flexibility (2 days onsite | 3 days remote). Work More ❯

and optimisation systems. As the business continues to grow, this newly created role offers the chance to lead a platform redesign that underpins millions in revenue and directly shapes customer experience. You’ll join an environment that values innovation, autonomy, and collaboration, where change is ambitious but thoughtfully managed for long-term impact. Want to Lead on a … suite and board stakeholders to embed solutions that deliver measurable efficiency and growth. You Will Need Proven success as a Senior Product Manager delivering complex, high-impact technology projects. –Experience integrating solutions into internal systems. Strong technical understanding of APIs, data flows, and scalable architecture. Confidence in managing stakeholder relationships across multiple departments. Hands-on experience across the … full product process rom research and MVP to wireframing and iteration. Previous exposure to replatforming or large-scale migration projects (startup or scale-up experience ideal). Why You’ll Love It £100k + comprehensive benefits package. Opportunity to lead a business-critical transformation visible at the board level. Hybrid flexibility (2 days onsite | 3 days remote). Work More ❯

and optimisation systems. As the business continues to grow, this newly created role offers the chance to lead a platform redesign that underpins millions in revenue and directly shapes customer experience. You’ll join an environment that values innovation, autonomy, and collaboration, where change is ambitious but thoughtfully managed for long-term impact. Want to Lead on a … suite and board stakeholders to embed solutions that deliver measurable efficiency and growth. You Will Need Proven success as a Senior Product Manager delivering complex, high-impact technology projects. –Experience integrating solutions into internal systems. Strong technical understanding of APIs, data flows, and scalable architecture. Confidence in managing stakeholder relationships across multiple departments. Hands-on experience across the … full product process rom research and MVP to wireframing and iteration. Previous exposure to replatforming or large-scale migration projects (startup or scale-up experience ideal). Why You’ll Love It £100k + comprehensive benefits package. Opportunity to lead a business-critical transformation visible at the board level. Hybrid flexibility (2 days onsite | 3 days remote). Work More ❯

Salesforce professional to join the team. As a Salesforce Developer, you will play a key role in designing, developing, and implementing Salesforce solutions that enhance business operations and improve customer experience. You will collaborate with stakeholders across departments to deliver scalable and efficient solutions within a fast-paced, forward-thinking environment. Key Responsibilities Design, develop, and deploy customised Salesforce … Maintain and enhance existing Salesforce configurations and integrations. Ensure code quality through testing, reviews, and best development practices. Provide technical support and troubleshoot issues as required. About You Proven experience as a Salesforce Developer in a commercial environment. Strong understanding of Salesforce platform architecture and Lightning framework. Proficiency in Apex, Visualforce, and SOQL. Experience with API integrations and More ❯

Salesforce professional to join the team. As a Salesforce Developer, you will play a key role in designing, developing, and implementing Salesforce solutions that enhance business operations and improve customer experience. You will collaborate with stakeholders across departments to deliver scalable and efficient solutions within a fast-paced, forward-thinking environment. Key Responsibilities Design, develop, and deploy customised Salesforce … Maintain and enhance existing Salesforce configurations and integrations. Ensure code quality through testing, reviews, and best development practices. Provide technical support and troubleshoot issues as required. About You Proven experience as a Salesforce Developer in a commercial environment. Strong understanding of Salesforce platform architecture and Lightning framework. Proficiency in Apex, Visualforce, and SOQL. Experience with API integrations and More ❯

Salesforce professional to join the team. As a Salesforce Developer, you will play a key role in designing, developing, and implementing Salesforce solutions that enhance business operations and improve customer experience. You will collaborate with stakeholders across departments to deliver scalable and efficient solutions within a fast-paced, forward-thinking environment. Key Responsibilities Design, develop, and deploy customised Salesforce … Maintain and enhance existing Salesforce configurations and integrations. Ensure code quality through testing, reviews, and best development practices. Provide technical support and troubleshoot issues as required. About You Proven experience as a Salesforce Developer in a commercial environment. Strong understanding of Salesforce platform architecture and Lightning framework. Proficiency in Apex, Visualforce, and SOQL. Experience with API integrations and More ❯

Prepare and deliver compelling presentations, sales pitches, and contracts. Negotiate and close deals to achieve sales and growth targets. Collaborate with internal teams (marketing, operations, product) to deliver excellent customer experiences. Track, analyze, and report on sales performance and market trends. Stay up-to-date with industry developments and competitors. Required Skills & Qualifications: Proven experience as a Business … professional growth and development. Dynamic and innovative work environment. Supportive team structure. To apply for this Business Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. More ❯

innovation through cutting-edge statistical research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group's experimentation platform, ensuring robust and reliable A/… in an experimentation context Strong analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding skills Demonstrated ability to conduct … into production experimentation platforms Excellent communication skills to clearly explain complex statistical concepts and experimental results to both technical and non-technical stakeholders, ensuring alignment and understanding across teams Experience and qualifications: A bachelor's degree or higher in Mathematics, Statistics, or a closely related quantitative field, providing a strong foundation in statistical theory and experimental design Proven expertise More ❯

innovation through cutting-edge statistical research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group’s experimentation platform, ensuring robust and reliable A/… in an experimentation context Strong analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding skills Demonstrated ability to conduct … into production experimentation platforms Excellent communication skills to clearly explain complex statistical concepts and experimental results to both technical and non-technical stakeholders, ensuring alignment and understanding across teams Experience and qualifications: A bachelor’s degree or higher in Mathematics, Statistics, or a closely related quantitative field, providing a strong foundation in statistical theory and experimental design Proven expertise More ❯

innovation through cutting-edge statistical research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group’s experimentation platform, ensuring robust and reliable A/… in an experimentation context Strong analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding skills Demonstrated ability to conduct … into production experimentation platforms Excellent communication skills to clearly explain complex statistical concepts and experimental results to both technical and non-technical stakeholders, ensuring alignment and understanding across teams Experience and qualifications: A bachelor’s degree or higher in Mathematics, Statistics, or a closely related quantitative field, providing a strong foundation in statistical theory and experimental design Proven expertise More ❯

innovation through cutting-edge statistical research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group’s experimentation platform, ensuring robust and reliable A/… in an experimentation context Strong analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding skills Demonstrated ability to conduct … into production experimentation platforms Excellent communication skills to clearly explain complex statistical concepts and experimental results to both technical and non-technical stakeholders, ensuring alignment and understanding across teams Experience and qualifications: A bachelor’s degree or higher in Mathematics, Statistics, or a closely related quantitative field, providing a strong foundation in statistical theory and experimental design Proven expertise More ❯