Customer Experience Jobs in the UK excluding London

1,201 to 1,225 of 1,459 Customer Experience Jobs in the UK excluding London

Manual QA Tester

Slough, Berkshire, United Kingdom
Evri, Inc
performance testing and promotion to production We are looking for: ISTQB certification is desirable. BSc in Computing Science or equivalent combination of training/experience is desirable. Experience as a Quality Assurance Tester. Understanding of system integration testing methodologies, defect tracking systems, and Quality Assurance process. Experience in using JIRA with Zephyr Scale or other similar issue tracking and test management tool. Experience in writing clear, concise and comprehensive test plans and cases. Ability to execute regression scripts and report accurately. Database interrogation skills (SQL) and an understanding of API (REST) calls, JSON and XML … we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Cloud Strategy Consultant

london, south east england, united kingdom
CloudCo Solutions Ltd
regulatory compliance and help clients to reduce their carbon footprint. As such, we are looking for a high-calibre Cloud Strategy Consultant who has: Experience in cloud strategy and implementation for mid-size - enterprise-sized organisations on public clouds (AWS, Azure or GCP) Experience in developing cloud adoption … strategies and roadmaps for clients Implementation of cloud strategies & transformation plans for clients to migrate to cloud. Experience in translation of client business challenges into cloud-based solutions and strategy within specific technology and business domains Understanding of cloud transformation challenges and pitfalls Understanding of the role of cloud … for transformation of data & analytics, customer experiences and enterprise transformation Understanding of cloud security models, DevSecOps and cloud operations You will be joining a highly talented and innovative Cloud advisory practice that offers a supportive and inclusive culture and a wealth of opportunities for growth and further progression. Alongside More ❯
Posted:

Senior Cloud Strategy Consultant

slough, south east england, united kingdom
CloudCo Solutions Ltd
regulatory compliance and help clients to reduce their carbon footprint. As such, we are looking for a high-calibre Cloud Strategy Consultant who has: Experience in cloud strategy and implementation for mid-size - enterprise-sized organisations on public clouds (AWS, Azure or GCP) Experience in developing cloud adoption … strategies and roadmaps for clients Implementation of cloud strategies & transformation plans for clients to migrate to cloud. Experience in translation of client business challenges into cloud-based solutions and strategy within specific technology and business domains Understanding of cloud transformation challenges and pitfalls Understanding of the role of cloud … for transformation of data & analytics, customer experiences and enterprise transformation Understanding of cloud security models, DevSecOps and cloud operations You will be joining a highly talented and innovative Cloud advisory practice that offers a supportive and inclusive culture and a wealth of opportunities for growth and further progression. Alongside More ❯
Posted:

Senior Territory Manager United Kingdom (England)

Northamptonshire, UK
eSentire
Development resources. Constantly improve communication and build the relationship with our Sales Engineering team in an effort to create a cohesive selling process and customer experience. Work in conjunction with Channel resources to ensure success of Strategic Partners and strengthen Channel relationships. Provide transparency and accuracy in sales forecasting … on best practices and activity updates around CRM. Requirements A Bachelor degree or equivalent combination of education and experience. A minimum of 5 years’ experience in technical sales with the ability to navigate a complex sales cycle. Previous experience in selling MDR and managed cyber security solutions is … communicate effectively, in writing and verbally, with both customers and colleagues at all levels. Ability to work independently and as part of a team. Experience of successfully translating and communicating key technical concepts to both technical and non-technical audiences. Must be highly motivated, self-starter, possess a positive More ❯
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Data Analyst – Marketing Performance

london, south east england, united kingdom
Nicholson Glover
Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you’ll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing … tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation : Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. ✅ What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance More ❯
Posted:

Data Analyst – Marketing Performance

slough, south east england, united kingdom
Nicholson Glover
Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you’ll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing … tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation : Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. ✅ What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance More ❯
Posted:

Account Executive - Italian Speaking (3 Month FTC) (United Kingdom)

Guernsey, UK
Hybrid / WFH Options
memoryBlue
About the job Are you passionate about building strong relationships and delivering exceptional customer experiences? Do you have a talent for guiding clients through complex processes while leveraging tools like Salesforce to drive success? We’re looking for an experienced Account Executive with a focus on Customer Success … in a role where you’ll shape the future of tech, please read on! As an Account Executive , your primary focus will be on Customer Success —guiding clients through their onboarding journey and ensuring their success at every step. Key responsibilities include: Acting as the primary point of contact … look for? We’re seeking empathetic, detail-oriented professionals who embody our core values: curiosity, accountability, conscientiousness, and resilience. Ideal candidates will have: Proven experience in a Customer Success , Account Management , or similar role. Strong background in hospitality, property management, or related industries. Expertise in Salesforce (SFDC) and More ❯
Posted:

Product Owner - Web

Hereford, England, United Kingdom
MandM
Role Scope To spearhead the development and optimisation of our new multi-language and multi-currency e-commerce website, ensuring a localised and personalised customer experience. You will be instrumental in translating business requirements into effective, market-specific websites and advanced product features. ✨Role key responsibilities: ● Product Vision and … and verbal). ● Proactive, resilient and able to work using own initiative. ● Naturally inquisitive. ● A proactive, organised approach with the ability to multitask. Desirable ● Experience with e-commerce web or mobile applications. ● A strong understanding of UX/UI principles for mobile. ● Familiarity with the MandM's brand and … customer base. About Us At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. The people ✨Integrity ✨Teamwork ✨Accountability ✨Entrepreneurial approach More ❯
Posted:

Product Owner - Web

ross-on-wye, midlands, united kingdom
MandM
Role Scope To spearhead the development and optimisation of our new multi-language and multi-currency e-commerce website, ensuring a localised and personalised customer experience. You will be instrumental in translating business requirements into effective, market-specific websites and advanced product features. ✨Role key responsibilities: ● Product Vision and … and verbal). ● Proactive, resilient and able to work using own initiative. ● Naturally inquisitive. ● A proactive, organised approach with the ability to multitask. Desirable ● Experience with e-commerce web or mobile applications. ● A strong understanding of UX/UI principles for mobile. ● Familiarity with the MandM's brand and … customer base. About Us At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. The people ✨Integrity ✨Teamwork ✨Accountability ✨Entrepreneurial approach More ❯
Posted:

Network Planner

Slough, Berkshire, United Kingdom
Evri, Inc
considering planning constraints such as Parcel Machine throughputs and performance. Host daily network conference calls with Managers and Senior Managers across Depot, Field, and Customer Services to discuss performance and escalate issues to prevent failures. Skills/Qualifications: Ability to communicate clearly at all levels, building trust and credibility … with internal and external stakeholders. Experience with Power BI, SAP, and SQL/VBA is advantageous. Strong Excel skills. Data interpretation, analytical skills, and a keen commercial understanding. At Evri, we believe our growth depends on our people's growth. We are committed to creating an inclusive and diverse … awards for IT, innovation, and our green fleet. Our success is driven by our dedicated, diverse, and passionate team committed to delivering the best customer experience. We offer great opportunities for career progression and benefits, including: Free digital GP service for colleagues and their families Wagestream - access earned income More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Analytics Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Identify Solutions
ll lead the entire growth analytics strategy, from how performance is measured, to how spend is optimised and how data is activated across the customer lifecycle. You’ll build, scale and shape everything: the tooling, the models, the team, the roadmap. It’s a high-impact, high-autonomy position … business that’s expanding fast (new wellness verticals + international growth into the US & Europe), and where data is central to product, marketing, and customer experience. What you’ll own: Full strategic ownership of growth analytics – Attribution, CAC, LTV, Forecasting, Churn, and more Development and maintenance of a modern … or R a bonus) 3+ years in a leadership or lead individual contributor role, ideally within a high-growth D2C or product-led business Experience driving commercial outcomes via growth data strategy and modelling Proven ability to influence, excite, and align stakeholders around data-driven initiatives A strategic thinker More ❯
Posted:

Lead Analytics Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Identify Solutions
ll lead the entire growth analytics strategy, from how performance is measured, to how spend is optimised and how data is activated across the customer lifecycle. You’ll build, scale and shape everything: the tooling, the models, the team, the roadmap. It’s a high-impact, high-autonomy position … business that’s expanding fast (new wellness verticals + international growth into the US & Europe), and where data is central to product, marketing, and customer experience. What you’ll own: Full strategic ownership of growth analytics – Attribution, CAC, LTV, Forecasting, Churn, and more Development and maintenance of a modern … or R a bonus) 3+ years in a leadership or lead individual contributor role, ideally within a high-growth D2C or product-led business Experience driving commercial outcomes via growth data strategy and modelling Proven ability to influence, excite, and align stakeholders around data-driven initiatives A strategic thinker More ❯
Posted:

Lead Software Engineer - Guidewire PolicyCenter

Redhill, Surrey, United Kingdom
Hybrid / WFH Options
The Travelers Indemnity Company
Target Openings 2 What Is the Opportunity? Join us as a Lead Software Engineer as we transition to and implement Guidewire. If you have experience with Guidewire's PolicyCenter and/or ClaimCenter, we want to hear from you! Apply now to be a part of our innovative team … and make a significant impact on our technology journey. Travelers Software Engineering team is dedicated to creating seamless customer experiences through cutting-edge technology solutions. We are looking for a Lead Software Engineer to help us grow and transform our technology landscape. You will leverage your engineering background to … s work complies with Travelers standards, processes, and protocols. Perform other duties as assigned. What Will Our Ideal Candidate Have? Extensive programming/development experience plus strong prior technical leadership experience. Excellent delivery skills with the ability to examine and assess the effectiveness of software design strategies and methodologies More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Author

bristol, south west england, united kingdom
BMR Solutions Ltd
products used in high-tech industries. You’ll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Produce … labs Liaise with engineers, technicians, and subject-matter experts to resolve technical queries Collaborate with Sales and Marketing teams to support project launches and customer needs Communicate technical details effectively to diverse audiences, tailoring content appropriately Maintain robust documentation systems, including version control and editing processes Ensure timely organisation … documentation Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications Strong technical writing skills with experience in document review cycles Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software Ability to research, analyse, and communicate complex More ❯
Posted:

Technical Author

severn beach, south west england, united kingdom
BMR Solutions Ltd
products used in high-tech industries. You’ll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Produce … labs Liaise with engineers, technicians, and subject-matter experts to resolve technical queries Collaborate with Sales and Marketing teams to support project launches and customer needs Communicate technical details effectively to diverse audiences, tailoring content appropriately Maintain robust documentation systems, including version control and editing processes Ensure timely organisation … documentation Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications Strong technical writing skills with experience in document review cycles Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software Ability to research, analyse, and communicate complex More ❯
Posted:

Data Scientist (Pricing)

london, south east england, united kingdom
Arthur Recruitment
role largely remote depending on candidate preference. Responsibilities: Build, innovate, and maintain predictive models within a proprietary Retail Pricing suite, directly impacting prices and customer experience. Collaborate with the Senior Pricing Analyst and key stakeholders to implement price selection changes and provide actionable insights for improving commercial performance. Use … closely with software developers to adapt and optimize pricing tools based on identified opportunities, with results visible within days. Requirements: 1-2 years of experience as an analyst in Insurance, Financial Services, Retail, Travel, or other fast-paced industries. Strong numerate degree (e.g., Data Science, Mathematics, Physics, Engineering), though More ❯
Posted:

Data Scientist (Pricing)

slough, south east england, united kingdom
Arthur Recruitment
role largely remote depending on candidate preference. Responsibilities: Build, innovate, and maintain predictive models within a proprietary Retail Pricing suite, directly impacting prices and customer experience. Collaborate with the Senior Pricing Analyst and key stakeholders to implement price selection changes and provide actionable insights for improving commercial performance. Use … closely with software developers to adapt and optimize pricing tools based on identified opportunities, with results visible within days. Requirements: 1-2 years of experience as an analyst in Insurance, Financial Services, Retail, Travel, or other fast-paced industries. Strong numerate degree (e.g., Data Science, Mathematics, Physics, Engineering), though More ❯
Posted:

Data Strategy Senior Director

london, south east england, united kingdom
QLM Search
into real-world value. What you’ll do Set the direction – Shape and lead a company-wide data strategy that supports growth, efficiency and customer experience. Connect the dots – Work with commercial, supply-chain, finance and tech teams to understand their goals, surface data gaps and spot high-value … across the organisation. What you’ll bring A track record of shaping data, transformation or planning programmes in a large, complex business. First-hand experience partnering with IT, finance and multiple business units to drive change. Sound grasp of common enterprise data challenges (access, quality, adoption) and the ability More ❯
Posted:

Data Strategy Senior Director

slough, south east england, united kingdom
QLM Search
into real-world value. What you’ll do Set the direction – Shape and lead a company-wide data strategy that supports growth, efficiency and customer experience. Connect the dots – Work with commercial, supply-chain, finance and tech teams to understand their goals, surface data gaps and spot high-value … across the organisation. What you’ll bring A track record of shaping data, transformation or planning programmes in a large, complex business. First-hand experience partnering with IT, finance and multiple business units to drive change. Sound grasp of common enterprise data challenges (access, quality, adoption) and the ability More ❯
Posted:

Head of Analytics and Data Science

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
RVU Co UK
you do, get in touch today! About the role We believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences, and are on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level. Reporting directly … with the pricing team to test behavioural response to incentive-based offers. Partnered with the product team to define key metrics for a new customer journey flow. Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs. Hosted an internal session on best practices for storytelling … tools like SQL, Python, BI platforms, and cloud-based analytics. Strong grasp of business strategy, and how data can accelerate growth and operational excellence. Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!). If you're ready to lead More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Developer Apprentice

20 LEYLAND TRADING ESTATE, WELLINGBOROUGH, ENGLAND
HARTLEY AND NOBLE LTD
website transformation. You will work closely with the Managing Director to migrate our existing website to a new platform, ensuring seamless functionality and improved customer experience. Beyond the website upgrade, a key focus of this role will be enhancing the functionality of our digital platform, including: Building an interactive … over the ownership of the website. Community & Content Features – Develop a forum, educational section, and reseller platform to enhance user engagement. E-Commerce & User Experience Enhancements – Work with marketing and product teams to improve website performance and functionality. Data Integration & Automation – Develop solutions to connect website sales data with More ❯
Employment Type: Higher Apprenticeship
Salary: £19,000 a year
Posted:

Store Manager

Edinburgh, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Roslin, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Bonnyrigg, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Loanhead, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:
Customer Experience
the UK excluding London
10th Percentile
£24,000
25th Percentile
£24,750
Median
£32,851
75th Percentile
£50,000
90th Percentile
£76,840