Customer Experience Jobs in the UK excluding London

1,251 to 1,275 of 1,335 Customer Experience Jobs in the UK excluding London

Account Manager

London, South East, England, United Kingdom
R3vamp Limited
+ Commission London (Hybrid) Permanent Your New Role We are currently working with a Global SaaS client who due to continued growth are looking to bring on an ambitious Customer Account Manager to join their team. The postholder, will take on a portfolio of customers and take total ownership of their experience, from initial engagement through to delivery … returns and post-test support. You will work with internal and external stakeholders to ensure a seamless and responsive customer experience. Ensuring Your Success Ideally, you will have demonstrable track record working in highly dynamic environments, exceeding targets and delivery exceptional customer service. A background in a SaaS organisation, selling in the education industry is highly desirable. You More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

Account Manager

london, south east england, united kingdom
Hubscale
backed Cyber Security vendor that is a market leader in their space. They are now aggressively scaling in Europe, investing heavily in growth, and expanding their commercial and enterprise customer base. You’d be joining a major player in cybersec, with a strong global market reputation, still in an exciting growth phase! This is an exciting time to join … growth across a portfolio of European accounts with £50k> ARR. This role will involve a focus on driving new revenue, cross/up-selling, forecasting, renewals, and driving positive customer experience. European language skills (e.g. German, French, Italian, Spanish, Dutch) are a huge advantage for this role! This role is ideal for a hunter-mentality professional with 2+ years … of cybersecurity sales experience, looking to either grow into an AE role or transition into an enterprise AM role in the future. Responsibilities Own and manage a portfolio of accounts (~40+ accounts) across Europe. Develop relationships with the customer and ensure that they renew their contracts. Drive up-sell, cross-sell, and be involved in the selling, not More ❯
Posted:

Account Manager

slough, south east england, united kingdom
Hubscale
backed Cyber Security vendor that is a market leader in their space. They are now aggressively scaling in Europe, investing heavily in growth, and expanding their commercial and enterprise customer base. You’d be joining a major player in cybersec, with a strong global market reputation, still in an exciting growth phase! This is an exciting time to join … growth across a portfolio of European accounts with £50k> ARR. This role will involve a focus on driving new revenue, cross/up-selling, forecasting, renewals, and driving positive customer experience. European language skills (e.g. German, French, Italian, Spanish, Dutch) are a huge advantage for this role! This role is ideal for a hunter-mentality professional with 2+ years … of cybersecurity sales experience, looking to either grow into an AE role or transition into an enterprise AM role in the future. Responsibilities Own and manage a portfolio of accounts (~40+ accounts) across Europe. Develop relationships with the customer and ensure that they renew their contracts. Drive up-sell, cross-sell, and be involved in the selling, not More ❯
Posted:

Account Manager

london (city of london), south east england, united kingdom
Hubscale
backed Cyber Security vendor that is a market leader in their space. They are now aggressively scaling in Europe, investing heavily in growth, and expanding their commercial and enterprise customer base. You’d be joining a major player in cybersec, with a strong global market reputation, still in an exciting growth phase! This is an exciting time to join … growth across a portfolio of European accounts with £50k> ARR. This role will involve a focus on driving new revenue, cross/up-selling, forecasting, renewals, and driving positive customer experience. European language skills (e.g. German, French, Italian, Spanish, Dutch) are a huge advantage for this role! This role is ideal for a hunter-mentality professional with 2+ years … of cybersecurity sales experience, looking to either grow into an AE role or transition into an enterprise AM role in the future. Responsibilities Own and manage a portfolio of accounts (~40+ accounts) across Europe. Develop relationships with the customer and ensure that they renew their contracts. Drive up-sell, cross-sell, and be involved in the selling, not More ❯
Posted:

Desktop & MS 365 Teams Support Engineer

London, South East, England, United Kingdom
Salt Search
are seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Databricks Data Engineer

London, South East, England, United Kingdom
Harnham - Data & Analytics Recruitment
Databricks Data Engineer £500 - £600 per day Outside IR35 We're partnering with a leading online retail company that's transforming the way data and real-time intelligence shape customer experiences. Their mission is to harness cutting-edge data and streaming technologies to drive smarter decisions, improve efficiency, and create personalised journeys for millions of shoppers worldwide. The Role … understand their data needs and enable advanced data use cases. Contribute to an engineering culture that values testing, peer reviews, and automation-first principles. What You'll Bring Strong experience in streaming technologies such as Kafka, Flink, or Confluent. Advanced proficiency in Python or Scala, with a solid grasp of software engineering fundamentals. Proven ability to design, deploy, and … scale production-grade data platforms and backend systems. Familiarity with data governance frameworks, privacy compliance, and automated data quality checks. Hands-on experience with big data tools (Airflow, Databricks) and data observability platforms. Collaborative mindset and experience working with cross-functional teams including ML and analytics specialists. Curiosity and enthusiasm for continuous learning - you stay up to date More ❯
Employment Type: Contractor
Rate: £500 - £600 per day
Posted:

Desktop & MS 365 Teams Support Engineer

South East, United Kingdom
Hybrid / WFH Options
MarkJames Search
is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Desktop & MS 365 Teams Support Engineer

london, south east england, united kingdom
Hybrid / WFH Options
MarkJames Search 🌍
is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯
Posted:

Desktop & MS 365 Teams Support Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
MarkJames Search 🌍
is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯
Posted:

Desktop & MS 365 Teams Support Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
MarkJames Search 🌍
is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯
Posted:

Configuration Engineer Level 1

birmingham, midlands, united kingdom
Hybrid / WFH Options
SCC
Quality Assure (QA) all own asset only work. Responsible to QA all configuration work not selected for spot check. To test and configure a variety of products, to the customer's specific requirements when expressed, within the agreed group timescales. To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation. Assisting others pro … the Commissioning Complex, through the above and any other duties as necessary. To adhere to the Configuration Centres ISO accreditations standards that supports this job role function. Skills And Experience BTEC/NVQ in PC/Information Technology or equivalent qualification CompTIA A+ or demonstrable ability or experience in handling IT equipment in a similar role/capacity. … SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where More ❯
Posted:

Head of Systems Development

Willerby, East Riding of Yorkshire, United Kingdom, Kirk Ella
Quickline Communications
So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could … solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here’s why you’ll love this role… - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline … leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here’s why you’ll be great in this role… - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. More ❯
Employment Type: Permanent
Posted:

Head of Systems Development

Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could … solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here’s why you’ll love this role... - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline … leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here’s why you’ll be great in this role... - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Salesforce Life Science Business Architect

London, South East, England, United Kingdom
Accenture
Role Title: Salesforce Life Science Business Architect Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well … established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Junior Technical Coordinator

Cupar, Fife, United Kingdom
Evolve IT Recruitment Ltd
programmes and online tutorials for ticketing portals. Assist the Ticketing Manager with product set-up, testing, and website user journey flows. Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support. Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement. Maintain and improve documentation for internal stakeholders. About You … Experience working with systems, preferably ticketing or event systems. Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured) Proven ability to collaborate with internal and external stakeholders to deliver large-scale projects and system enhancements on time. Strong attention to detail, with a focus on data accuracy and customer experience. Excellent interpersonal and communication skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Technical Coordinator

Fife, Scotland, United Kingdom
Evolve IT Recruitment Ltd
programmes and online tutorials for ticketing portals. Assist the Ticketing Manager with product set-up, testing, and website user journey flows. Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support. Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement. Maintain and improve documentation for internal stakeholders. About You … Experience working with systems, preferably ticketing or event systems. Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured) Proven ability to collaborate with internal and external stakeholders to deliver large-scale projects and system enhancements on time. Strong attention to detail, with a focus on data accuracy and customer experience. Excellent interpersonal and communication skills More ❯
Posted:

Junior Technical Coordinator

fifeshire, north east scotland, united kingdom
Evolve IT Recruitment Ltd
programmes and online tutorials for ticketing portals. Assist the Ticketing Manager with product set-up, testing, and website user journey flows. Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support. Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement. Maintain and improve documentation for internal stakeholders. About You … Experience working with systems, preferably ticketing or event systems. Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured) Proven ability to collaborate with internal and external stakeholders to deliver large-scale projects and system enhancements on time. Strong attention to detail, with a focus on data accuracy and customer experience. Excellent interpersonal and communication skills More ❯
Posted:

Senior Engineering Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Awaze
and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you'll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You'll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You'll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Engineering Manager

Manchester, England, United Kingdom
Hybrid / WFH Options
Awaze
and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you’ll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You’ll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You’ll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯
Posted:

Senior Engineering Manager

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Awaze
and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you’ll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You’ll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You’ll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯
Posted:

Senior Engineering Manager

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Awaze
and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you’ll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You’ll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You’ll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯
Posted:

Senior Software Engineer - Residential Flex

Manchester, Lancashire, United Kingdom
Kraken Digital Asset Exchange
energy. KrakenFlex is a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us … technology. What you'll need We're looking for someone with a general interest in technology and problem-solving; someone diligent and thoughtful. It would be helpful to have experience/expertise in the following (in rough priority order): Python Django (or equiv. web framework) Domain modelling HTTP and REST APIs Writing robust and fault-tolerant software Celery and … async processing Postgres Plus experience in the following would be a bonus: AWS Terraform, Packer, Consul Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Salesforce Solution Architect - Financial Services

London, South East, England, United Kingdom
Accenture
Role Title: Salesforce Solution Architect - Salesforce Financial Services Location : London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level : Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our … a global commitment to Salesforce called the Salesforce Business Group?(SFBG);?a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients.?You will be part of an exciting environment?– we have the energy and pace of a start-up,?merged with the stability of a well … established Salesforce capability?(Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet.? We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

3rd Line Team Lead

kettering, midlands, united kingdom
Hybrid / WFH Options
Bechtle UK
management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the … and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS … VMC What we offer: Hybrid Working (3 days in/up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location – close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave – 25-30* days plus B.H More ❯
Posted:

3rd Line Team Lead

Northampton, England, United Kingdom
Hybrid / WFH Options
Bechtle UK
management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the … and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS … VMC What we offer: Hybrid Working (3 days in/up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location – close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave – 25-30* days plus B.H More ❯
Posted:
Customer Experience
the UK excluding London
10th Percentile
£24,943
25th Percentile
£30,956
Median
£32,951
75th Percentile
£48,750
90th Percentile
£66,250