1,301 to 1,325 of 1,369 Customer Experience Jobs in the UK excluding London

Lead A/V Technician

Location
Birmingham, England, United Kingdom
solution? Our client is seeking a Lead Service Technician to troubleshoot, optimize, and support advanced residential and commercial technology systems while delivering an exceptional customer experience. This is a high-impact role where your expertise helps keep homes and businesses connected, secure, and operating at their best. Benefits & Extras … certification opportunities Access to company-provided tools, equipment, and technology Leadership-focused role with autonomy and influence Compensation: $35-$45 per hour based on experience and qualifications What You’ll Be Doing: Troubleshoot and resolve audio/video, networking, automation, security, and smart technology issues Manage 1-5 service ...

Software Development Engineer II - BDP

Location
Welwyn Garden City, England, United Kingdom
high-scale, real-time platform that captures and processes behavioural data from web, mobile, and in-store systems to power analytics and customer experiences. It enables teams to access and act on unified data streams in real time, driving faster, data-driven decision making across the organisation. … join our collaborative, self-organising team. You’ll contribute to the design and development of high-performance event-driven services that enable personalised customer experiences to millions of users by capturing user behavioural data. This is an excellent opportunity to grow your backend engineering skills, gain hands-on experience ...

CX Lead: Own the Airport Product and Drive Impact

Location
Stockport, England, United Kingdom
Leader to own a product area alongside an engineer. You will drive discovery with customers, shape the backlog, and define a clear roadmap, balancing customer needs with technical feasibility. You will champion data-driven decision making, defend prioritisation with evidence, and leverage experience in aviation operations to inform ...

Senior Site Reliability Engineer

Hiring Organisation
Spectrum IT Recruitment
Location
Southampton, Hampshire, United Kingdom
Employment Type
Permanent
Salary
£60000 - £70000/annum
Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

Account Manager - Northern Ireland

Location
Newry, Northern Ireland, United Kingdom
sure our clients get maximum value from our products and services. Key responsibilities: Account Management: Serve as the lead point of contact for all customer account management matters. Provide Sports Science consultancy Be strategic in your approach, providing proactive, value-add account management services Ensure clients are using … system Be highly personable and professional. Build and maintain strong, long-lasting client relationships. Ensure timely, successful delivery of our solutions to meet customer needs and objectives. Provide prompt and accurate answers to clients’ queries and assist with challenging requests or issue escalations as needed. Keep client records ...

RF Applications Engineer – Customer-Facing RF Expert

Location
Reading, England, United Kingdom
seeking a qualified RF Application Engineer in Reading, UK. The role entails providing expert technical support in RF and wireless systems to enhance customer experience. Candidates will diagnose complex hardware issues and assist customers from product deployment to production. Applicants should possess a Bachelor’s or Master … Electrical Engineering and have hands-on experience with RF principles and measurement equipment. The position emphasizes strong communication skills and problem-solving abilities. #J-18808-Ljbffr ...

Legal Counsel

Location
Birmingham, England, United Kingdom
acquisitions. In your Legal Counsel role, you will possess a wide understanding of legal principles, enjoy working with different internal business teams and have experience in a high-performing commercial setting. We’re particularly interested in lawyers with significant experience in IT contracts, (particularly product/SaaS resale … need for detailed day to day supervision at a transactional level. Key Responsibilities Draft, review, and negotiate contracts for commercial transactions, including general customer contracts, MSAs, consultancy arrangements, supplier terms and conditions, non-disclosure agreements and Develop and maintain standard SCC template contracts for improved business efficiency ...

Business Development Manager – Spectre

Location
Manchester, England, United Kingdom
products and introducing them to estate agents across the UK – in turn making agents more successful and helping them deliver an incredible customer experience. We'll support you with structured training, a competitive commission structure and an open, inclusive environment. If you love autonomy, are naturally curious and want … Proactively sourcing and nurturing leads to grow your pipeline and secure new business opportunities. Ensuring a seamless handover to, and close collaboration with, our Customer Success team, to increase client ROI and reduce churn. Sharing best practice and innovative approaches to B2B sales to enhance the effectiveness ...

Application Services Specialist

Hiring Organisation
SCC
Location
Birmingham, UK
Employment Type
Full-time
part of the team, sharing insights, fostering effective communication, and contributing to a collaborative environment that promotes continual improvement in application management. Skills and experience: Expertise in Primary Application: Demonstrated proficiency and extensive experience in the primary application, showcasing comprehensive knowledge of its functionalities and operational intricacies. Data … Proven understanding of data usage within the primary application, with the ability to analyse and optimize data flows for improved performance. Integration Competency: Previous experience in evaluating and managing integrated applications, ensuring a holistic understanding of their impact on the primary application. Effective Communication Skills: Strong interpersonal and communication ...

Legal Counsel

Hiring Organisation
SCC
Location
Birmingham, UK
Employment Type
Full-time
acquisitions. In your Legal Counsel role, you will possess a wide understanding of legal principles, enjoy working with different internal business teams and have experience in a high-performing commercial setting. We're particularly interested in lawyers with significant experience in IT contracts, (particularly product/SaaS resale … need for detailed day to day supervision at a transactional level. Key responsibilities: Draft, review, and negotiate contracts for commercial transactions, including general customer contracts, MSAs, consultancy arrangements, supplier terms and conditions, non-disclosure agreements and Develop and maintain standard SCC template contracts for improved business efficiency ...

Senior Software Engineer

Hiring Organisation
RedCat Digital
Location
Manchester, UK
Employment Type
Full-time
working and the latest and greatest in tech. You will work with a global, diverse, and inclusive team that is passionate about delivering customer-centric solutions using the latest technologies. As a Senior Software Engineer, you'll be a key player in shaping the future of banking. … goals, and requirements of the projects you'll be working on. Key Responsibilities: Lead the design and development of software that delivers a positive customer experienceCreate and maintain high-quality software using Python as your primary languageOptimize our software engineering capability and new technologiesFollow best engineering practices such ...

Business Development Apprentice

Hiring Organisation
MEDIA & COMMUNICATIONS LTD
Location
UNIT B, EASTING CLOSE, WORTHING, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£15,000 a year
prospects Sales & General Administration: Assist with general sales and office administration as required Respond to and direct incoming telephone calls and emails Maintain accurate customer, prospect and contact information Assist with preparing quotations, documents and customer correspondence Update spreadsheets, reports and internal systems Liaise with customers, suppliers … your role you will complete a Level 4 AI Specialist programme learning how to use AI, automation, data and digital tools to improve campaigns, customer experiences and business processes. Pay increase after qualifying More responsibility Clear progression plan Permanent role Apprenticeship Standard Artificial intelligence (AI) and automation practitioner (level ...

Account Executive

Hiring Organisation
Global 4 Communications Ltd
Location
Horsham, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 Annual
account management, this is where your journey begins. As a Account Executive/Client Support Specialist , you will be the heartbeat of our customer relationships. This isn't just about answering inbound queries it s a dynamic, commercial role where you will take ownership of a client portfolio, manage … renewals, and uncover opportunities to grow revenue. The Role You will bridge the gap between world-class customer support and savvy sales. Working closely with our seasoned Account Managers, you will act as a trusted point of contact, ensuring our customers always have the right technology solutions ...

Field Engineer

Hiring Organisation
X-On Health
Location
South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment. On-site customer support, to give demonstrations and ad hoc training at Go-Lives. Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution. … emerging product range and its functionality. Attend regular product courses, where available on the Academy, as set out within the training plan To ensure customer satisfaction at the highest level. Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies ...

Field Engineer

Hiring Organisation
X-On Health
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment. On-site customer support, to give demonstrations and ad hoc training at Go-Lives. Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution. … emerging product range and its functionality. Attend regular product courses, where available on the Academy, as set out within the training plan To ensure customer satisfaction at the highest level. Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies ...

Field Sales Associate

Location
Manchester, England, United Kingdom
they build relationships with local businesses. What We’re Looking For This role requires previous face-to-face customer experience. You must be comfortable speaking with people in person, understanding their needs, and guiding conversations toward solutions. Ideal backgrounds include: Field sales Retail or hospitality roles with upselling Door … door or promotional work B2B or B2C sales roles Any customer-facing role where you handled objections and solved problems We’re looking for someone who: Can confidently approach and engage new people Understands how to uncover customer needs and pain points Is target-driven and motivated ...

Senior ML & AI Engineering Lead for Enterprise AI

Location
Manchester, England, United Kingdom
Lloyds Banking Group is seeking a Machine Learning & AI Engineering Lead to shape and deliver AI-powered customer experiences within the ICP Platform. You will lead the design, engineering and industrialisation of ML, generative AI and agentic AI solutions across enterprise services, focusing on secure, scalable and responsible … initiatives. The role requires deep experience in production ML, MLOps, and leading multidisciplinary teams while aligning with governance and regulatory standards. #J-18808-Ljbffr ...

Technical Support Engineer

Hiring Organisation
Proftech Talent
Location
Wigginton, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 33,000 Annual
would suit someone with a strong technical understanding of LED lighting, luminaires and associated electrical systems, who enjoys solving technical problems and delivering excellent customer service. As a Technical Support Engineer, you will need to have/be: Demonstrate strong fault-finding, diagnostic and problem-solving skills. Communicate technical … information clearly to both technical and non-technical audiences. Take a proactive, customer-focused and solution-oriented approach to technical support. Manage multiple priorities effectively while maintaining a high level of organisation and accuracy. Work confidently both independently and collaboratively as part of a team. Have a strong technical ...

Developer

Location
Leeds, England, United Kingdom
skilled Software Developer looking for your next challenge? Do you have strong technical expertise and a passion for creating exceptional customer experiences? Do you have good working knowledge of TypeScript, React and AWS? If your answer is 'yes' then keep reading. Who we are. At Novuna, we care about … building a better tomorrow. With a focus on sustainability and a passion for delivering exceptional customer experiences, we provide consumers and businesses with the capital they need to realise their ambitions. Like any successful business, our corporate functions are essential to keeping the organisation running smoothly, with each team ...

Engineer Co-Ordinator

Hiring Organisation
Siamo Group Ltd
Location
Malmesbury, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
expansion our client is looking to welcome a talented and client focussed Engineer Co-Ordinator and Planner. Our client continues to widen their customer base working within residential, construction, commercial property and social housing were they continue to be the 1st choice. The mindset: Embracing innovation and technology while … keeping people at the heart of everything they do. With a reputation built on trust, reliability, and consistently delivering outstanding customer experiences. Due to the nature of the role Engineer scheduling exposure is essential. Our clients benefits: 22 days + 8 bank holiday annual leave entitlement Company bonus scheme ...

Senior Customer Journey Architect - Adobe Target/AJO

Location
Leeds, England, United Kingdom
慨正橡扯 in Leeds is looking for a Lead Customer Journey Developer who will enhance customer experiences through impactful journeys in Adobe platforms. The role involves collaborating with cross-functional teams and optimizing campaigns based on data insights. The ideal candidate has a strong MarTech background and experience ...

Legal Counsel

Location
Slough, England, United Kingdom
Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal team. … quickly and where everyone is working together to make things happen. About You A broad general commercial contracts background is key, most likely with experience acting for or working with a consumer business or a retail business. Additional experience in tech and digital as well as data privacy ...

CX Lead

Location
Stockport, England, United Kingdom
through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not just a goal; it’s our standard. We prioritize detail, diligence, and a proactive approach in everything we do. … team informed, being transparent, and maintaining accountability at every step. About The Role Every product area at AeroCloud is run by a pair: a CX Lead and a Product Engineer, jointly accountable for the outcomes of that area. It is a deliberate, structural version ...

Business Analyst – eCommerce

Location
Birmingham, England, United Kingdom
looking for a collaborative analyst who thrives on solving complex business challenges, partnering with cross‐functional teams, and driving meaningful improvements that enhance the customer experience. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship … business initiatives into epics, features, and user stories Write detailed acceptance criteria and functional requirements Document business rules, risks, dependencies, and success metrics Map customer journeys and operational workflows Partner with Product, Engineering, UX, and business stakeholders Support backlog prioritization by evaluating business value and impact Deliver complete, actionable ...

Technical Support Engineer - Digital Customer Success

Location
Tadworth, England, United Kingdom
base articles. Support the installation, commissioning, and configuration of telemetry and sensor solutions. Identify recurring issues and recommend improvements to enhance product reliability and customer experience. Qualifications 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation. Solid understanding of communication … technologies. Strong troubleshooting and diagnostic skills across hardware and software systems. Excellent communication skills and the ability to explain technical concepts to diverse audiences. Experience with water or pump industry applications and SCADA systems (plus). Familiarity with IoT platforms and cloud-based monitoring solutions (plus). HNC/ ...