201 to 225 of 1,399 Customer Experience Jobs in the UK excluding London

Technical Training Manager (Bright Academy)

Location
City of Edinburgh, Scotland, United Kingdom
meets quality, consistency, and version standards. The Technical Training Manager will also lead the product release communication process, coordinating training updates, documentation refresh, and customer enablement for every product release. We see this role as being full time, although this is negotiable. Ideally, we would like this role … basis to allow for regular interaction with the wider business and colleagues in other departments. What you will do As a member of the Customer Experience team your key responsibilities would be: Define and execute the overall strategy for the Training Academy, aligned with company objectives and product ...

Customer Service Specialist

Hiring Organisation
SPS
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
£27,976 per annum
Purpose: The Customer Service Specialist is an exciting role that combines a variety of activities. As a Workplace Experience Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. The One Team Hub will be the focal point for access to these Services, Spaces and Support. … Central to the Customer Experience and productivity in the office, the role encompasses a range of guest welcome, meeting and event management, floor management, workplace support, compliance and document and logistics and information management. Duties and Responsibilities: Guest Welcome and Support Greet all guests and staff with genuine ...

Internal Account Manager

Hiring Organisation
Planet Recruitment
Location
Witney, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £36000/annum
Role: Internal Account Manager Location: Witney - Hybrid Salary: £30k-£36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement … delivered in line with installation and project schedules. Manage software, licensing, broadband and hardware warranty renewals. Act as a first point of contact for customer and consultant enquiries. Liaise with suppliers to obtain pricing, product information, availability and lead times. Support warranty claims, invoice queries and supplier certification requirements. ...

Solution Engineer – Network

Location
Shoreham-by-Sea, England, United Kingdom
Deliver installation, configuration and maintenance of customer infrastructure, including SD-WAN, switching, firewalls, wireless, SSE/SASE and other network devices Act as an escalation point for complex technical faults Troubleshoot and resolve advanced infrastructure issues across networking estates Design, implement and migrate enterprise network solutions including LAN/… cloud migrations, infrastructure deployments and security implementations Manage technical workstreams within larger programmes and coordinate with project managers, consultants and third-party vendors Attend customer calls for technical scoping, solution design and implementation planning Undertake and document site surveys, technical audits and readiness assessments Support new customer onboarding ...

IT Software Procurement Manager - Manchester

Hiring Organisation
Cedar Recruitment
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
future technology landscape of a complex and evolving organisation. The organisation operates a large-scale, technology-driven environment where innovation, resilience, cybersecurity and customer experience are central to its long-term strategy. As investment in digital capabilities continues to grow, procurement is recognised as a strategic business function … outcomes within complex organisations. You will be confident operating in a dynamic environment and capable of balancing strategic thinking with strong delivery focus. Essential Experience Significant procurement experience across IT, software, SaaS, cloud or digital categories. Proven track record of leading complex sourcing and commercial negotiation activities. Experience ...

Field Services Engineer

Hiring Organisation
ECS
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Field Services Engineer Location: Home Based/Field Based, travel to customer sites around Swindon Hours: 37.5 hours per week, typically 7.5 hours per day Equipment Provided: Company vehicle, laptop and mobile phone & fuel card Security Clearance: Required - or we can put you through this if successful … looking for an experienced Field Services Engineer to join a growing IT services team, providing on-site technical support across a range of customer environments. This is a home-based position , however you will be allocated to different customer sites by a central PMO team depending on business ...

Technical Services Manager

Hiring Organisation
Tech 4
Location
Worcester, Worcestershire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
shaping the future of their service delivery. This is a genuine leadership role where youll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within … engineers and technical specialists. Conduct regular one-to-ones, performance reviews and development planning. Build a positive culture focused on accountability, collaboration and exceptional customer service. Plan team resources and ensure the right skills are available across support and project delivery. Identify training needs and support professional development through ...

Logistics Administrator

Hiring Organisation
Office Angels
Location
Tadley, Hampshire, United Kingdom
Employment Type
Permanent
seeking a highly organised and customer-focused Logistics & Administration Support professional to join our team. This is a pivotal role responsible for ensuring the smooth and efficient processing of customer orders, supporting logistics operations, and delivering exceptional customer service throughout the customer journey. … supporting lead-time targets, and ensuring daily operational activities are completed accurately and efficiently. Manage administration processes for both incoming and outgoing goods. Book customer equipment into SAP/PAS systems. Ensure customer orders are processed in line with operational targets and agreed lead times. Coordinate collections ...

Product Manager II – Data Security

Location
Aylesbury, England, United Kingdom
Endpoint, Network, and Discovery, while providing targeted product support for our portfolio of Data Encryption solutions. Sitting at the intersection of customers, engineering, UX, customer engagement, and product strategy, you will help solve complex data protection problems. You will be directly responsible for translating product strategy, customer input … feature execution from initial grooming through sprint execution, release planning, acceptance validation, and release readiness. Complex Problem Solving: Using available metrics, engineering inputs, and customer data, resolve technical trade-offs, help prioritize customer requests, and identify functional dependencies across DLP and Encryption. Customer & Field Engagement: Assist with ...

Senior Pricing Analyst

Location
Haywards Heath, England, United Kingdom
looking for to succeed in the role: Academic Background: Minimum 2:1 degree in Mathematics, Statistics, Actuarial Science, or a related quantitative discipline. Industry Experience: Proven experience in a pricing role within the motor insurance industry, with exposure to telematics insurance Data & Analytics Expertise: Hands-on experience working with telematics or other high velocity, high-volume sensor-based datasets using Python and SQL within cloud-based analytics environments Predictive Modelling Experience: Experience developing and deploying predictive models using Python and established data science methodologies would be advantageous Technical Skills & Tools: Experience with Radar ...

Field Service Engineer – UK & Europe

Location
Newcastle upon Tyne, England, United Kingdom
celebrates diversity, encourages teamwork, and strives for excellence. We’re looking for a Field Service Engineer to join our growing UK Operations Team, supporting customer sites across the UK and Europe. In this hands‐on, high-impact role, you’ll lead on‐site installations, direct third‐party contractors … technical point of contact for our customers. You’ll play a critical role in delivering a safe, high‐quality installation and service experience while representing UVeye professionally in the field. This role requires strong technical judgement, a customer service mindset, excellent communication skills, and the ability to adapt ...

Senior Solutions / Enterprise Architect (Digital)

Location
Alderley Edge, England, United Kingdom
Senior Solutions/Enterprise Architect (Digital) to join Royal London's Group Technology & Operations Architecture Function, with a clear focus on our customer-facing Digital landscape. As Royal London continues its transformation to a digital-first organisation, you'll provide senior architecture leadership across the Digital portfolio and major … transformation programmes. You'll shape connected, secure and accessible customer experiences across web, mobile and assisted service channels, aligning business strategy, customer journeys, product outcomes, operating models and technology. Reporting to a Principal Architect, you'll help define the strategy, target architecture and roadmaps for Digital capabilities including ...

Project Manager

Location
Manchester, England, United Kingdom
environments in which care is delivered. As we continue to grow our CORIS business across EMEA, we are looking for an experienced and customer-focused Introduction At Nanosonics, we are committed to improving the safety of patients, healthcare professionals and the environments in which care is delivered. … continue to grow our CORIS business across EMEA, we are looking for an experienced and customer-focused Project Manager to lead the successful implementation and ongoing adoption of our solutions across Ireland and the United Kingdom. The opportunity As the CORIS Project Manager, you will lead the implementation, deployment ...

Area Manager - Bicester CFC 7

Hiring Organisation
Ocado
Location
Bicester, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Warehouse Manager - Ocado Logistics Customer Fulfilment Centre - Bicester Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners. We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country. … ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, we deliver bags of possibilities for our employees and a career that will ensure no two days are ever the same About the role ...

Area Manager - Bicester CFC 7

Hiring Organisation
Ocado Logistics
Location
aylesbury, south east england, united kingdom
Warehouse Manager - Ocado Logistics Customer Fulfilment Centre - Bicester Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners. We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country. … ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, we deliver bags of possibilities for our employees and a career that will ensure no two days are ever the same About the role ...

Field Engineer

Hiring Organisation
Reed
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Field Engineer

Hiring Organisation
Reed
Location
Basingstoke, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Field Engineer

Hiring Organisation
Reed
Location
Luton, Bedfordshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Field Engineer

Hiring Organisation
Reed
Location
Chelmsford, Essex, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Field Engineer

Hiring Organisation
Reed
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Account Executive

Location
Exeter, England, United Kingdom
account performance. Take ownership for growing customers within their own portfolio, proactively identifying upsell, cross-sell, and expansion opportunities from usage data and customer review meeting. Build and progress account growth plans, converting identified opportunities into confirmed revenue. Schedule and attend customer meetings, including calls, on-site visits … training sessions. Deliver the customer renewal process to protect and grow portfolio value and achieve retention KPIs. Adopts the Account Management Playbook in providing the framework to successfully manage our customers. Supports the implementation/onboarding process for assigned customers, working with that team to ensure smooth implementation ...

Business Development Manager

Hiring Organisation
Leo Technology Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£74,000 - £83,000 per annum
product or service, and who can confidently engage with senior stakeholders across healthcare and pharma organisations. Importantly, we're looking for someone who has experience working within a digital agency environment AND has a strong understanding of the healthcare/pharma sector. Both are essential for this role. … perspective What We're Looking For: Essential Experience Proven experience in a Business Development/New Business role within a digital, design, CX, communications or technology-led agency Strong experience within the healthcare and/or pharma sector Proven track record of selling complex digital programmes , ideally ...

Graduate Developer - AI Implementation Engineer

Location
Altrincham, England, United Kingdom
bright and enthusiastic Graduate Developer. As a Customer AI Implementation Engineer you will design and deliver tailored customer experience (CX) solutions using our cutting-edge AI tools. This is a hybrid role combining customer-facing consultancy with hands-on technical implementation . … customer value. Ability to manage multiple projects and work independently. Bonus Points For: Experience with Conversational AI, NLP, or chatbots. SaaS or CX platform knowledge. Front-end skills (HTML, CSS, JavaScript). Why Join Us? Work with the latest AI-powered CX technologies. Enjoy flexibility and autonomy ...

Data Center Project Manager, Critical Projects Implementation (CPI)

Hiring Organisation
Amazon
Location
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management … direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge ...

Business Analyst

Hiring Organisation
Pontoon
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
About the Opportunity Our client, a leading organisation within the financial services sector, is seeking an experienced Business Analyst to support a large-scale customer, account, and asset migration onto a new platform. This role will play a key part in ensuring complex customer, operational, and data requirements … translated into clear migration rules and delivery outcomes, while maintaining a strong focus on customer experience and regulatory compliance. Key Responsibilities Define and document customer migration requirements, data rules, and business processes. Analyse customer and operational data to support migration planning and delivery. Design and improve ...