201 to 225 of 536 Customer Experience Jobs in the UK excluding London

This is an exciting opportunity to play a key role in driving business growth by delivering high-quality technical sales support and translating complex customer requirements into clear, commercially viable solutions. As part of a collaborative technical team, you will support both new system sales and upgrade opportunities. … take ownership of the full quotation lifecycle, ensuring accuracy, efficiency, and a strong customer experience from initial enquiry through to order handover. Key Responsibilities Technical Sales Support Provide detailed technical input, pre-calculations, and product information Translate customer needs into practical, technically sound solutions Monitor and manage ...

skills development solutions.Key Responsibilities Build, manage, and grow strategic enterprise accounts across the EMEA region Develop trusted relationships with senior decision makers and key customer stakeholders Create and deliver strategic account plans that support both client objectives and business growth Identify opportunities to expand existing accounts through additional learning … assessment, and skills solutions Lead commercial discussions, including renewals, contract negotiations, and account expansion opportunities Work closely with internal teams including Product, Marketing, Customer Success, and Delivery to ensure a strong customer experience and successful solution adoption Develop and manage partner-led opportunities, leveraging existing channel ...

growth, we're actively seeking a Head of Account Management for our Northern region who isn't just experienced but is also dedicated to customer success and service excellence. This role is pivotal to our strategic objectives and reports directly to senior leadership. Flotek has experienced exceptional growth over … Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning. Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape … feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic ...

Customer Services in Technical Support Are you tech savvy, hands-on and the kind of person who enjoys figuring things out and helping people at the same time? We’re working with a friendly, fast-paced and growing business looking to add a new Technical Support Advisor to their … existing technical team. This is a brilliant opportunity for someone who enjoys technology, customer interaction and problem-solving and is looking to build a long-term career within a supportive and lively environment. You’ll be joining a young, down-to-earth team with lots of banter, training ...

Keep our network moving. Lead a high-performing team. Be our next Network Support Team Leader. At Intercity, were passionate about delivering an exceptional customer experience and our Network Operations Centre plays a critical role in making that happen. Were looking for a people-focused Network Support Team … wellbeing of our Tier 2 NOC engineers . Youll ensure the team is effectively resourced, supported, and aligned to deliver against SLAs and customer expectations. This is a hands-on leadership role , combining people management, operational oversight, and stakeholder engagement. While technical knowledge is important, your primary focus will ...

wider Sales/Marketing infrastructure. Key responsibilities as a CRM & Marketing Automation Specialist: Help create, manage, and develop trigger email campaigns throughout the customer’s lifecycle to maximise revenue and to deliver the best customer experience based on their behaviour and preferences across all CEG Online partners. … Content and Communications and to other areas of the business, when required, while mitigating problems that may hurt email deliverability and that increase customer engagement and conversion. Manage dynamic email templates using HTML. Help develop documentation and road maps for processes, A/B tests and campaigns. Ensure ...

Midlands, a workforce of around 500 and strong annual revenues, the business is investing heavily in digital platform modernisation, analytics and AI to improve customer outcomes and operational efficiency. The Role As an AI Engineer, you will be the first dedicated hire focused on expanding and scaling AI across … leadership team, you will help define the AI roadmap and deliver greenfield solutions . Key responsibilities include: Designing and building AI solutions across customer analytics, affordability, collections and payments Developing and scaling generative AI and LLM use cases, summarisation and compliant note generation Creating internal AI tools such ...

product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence ...

product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

leading escorted tour and river cruise companies, proudly creating high quality, carefully curated travel experiences for almost forty years. We are passionate about exceptional customer experiences and are recognised for our award-winning service. As a growing business, we combine our love of travel with a strong focus … point of escalation for requirements, scope, or traceability issues. Ensure business readiness, impact assessment, and change implications are fully understood. Essential skills & Experience Strong technical BA background with experience across integrated systems, APIs, and complex IT programmes. Ability to confidently engage with architects, developers, and technical SMEs. Skilled ...

Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level technical support to UK business customers. As a team of experienced engineers … responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … create a climate and nature-positive future. Job Details: Title: Technical Specialist Work Location: Reading, UK Work Type: Hybrid Job Description: • 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing ...

such as traffic, engagement, leads, and orders. Use data and insights to prioritise improvements and future initiatives. Identify opportunities to improve digital effectiveness and customer experience. Requirements Proven experience (typically 3-5 years) in e-commerce, digital marketing, or digital programme management. Demonstrated track record of executing complex … digital initiatives. Experience working with large product or service portfolios in a B2B environment. Strong experience with website content management, optimisation, and e-commerce platforms. Experience working in matrixed, global organisations. Hands-on approach. What We Offer Opportunity to work on a strategic e-commerce programme. Exposure ...

live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS You will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always … role for someone who enjoys spotting patterns, improving processes, and making service delivery better every day. Key responsibilities Monitor and manage bespoke customer service portals to ensure accuracy and visibility Log, track, and update service calls on internal systems with precision Liaise confidently with customers, internal teams, and external ...

project delivery. Reporting directly to the Managing Director, you will play a key role in shaping scalable, efficient operations that support growth, improve customer experience, and strengthen the delivery of managed IT services to over 5,000 schools across the UK. Key Responsibilities Operational Leadership & Transformation Lead operational … teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation ...

dynamic travel and tour operator dedicated to delivering exceptional travel experiences. By combining industry expertise with innovative technology, we aim to streamline operations, enhance customer journeys, and stay at the forefront of digital transformation in travel Role AI & Automation Development: Assist in designing and implementing AI-driven solutions (e.g. … processes (e.g., booking workflows, reporting) Help integrate AI tools with existing systems (CRM, booking platforms) Data Handling & Analysis: Collect, clean, and analyse data from customer interactions, bookings, and marketing campaigns Support the development of predictive models (e.g., demand forecasting, pricing optimisation) Create dashboards and reports to inform business decisions ...

Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment. KEY DUTIES Respond to customer queries via phone, email … technical issues Log incidents accurately and escalate where necessary Support users with account access, passwords, and basic software issues Deliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skills Interest in starting a career in IT support Organised and able to follow ...

platforms, including the eShop and Amazon Seller/Vendor accounts Develop and execute strategies to drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights … consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with Amazon Seller Central and/or Vendor ...

hiring multiple Senior Product Analysts to join a fast-growing, data-led organisation where analytics plays a central role in shaping products, strategy and customer outcomes. This role offers real ownership, strong visibility, and the chance to work on high-impact product decisions within a collaborative, high-performing environment. … Company We are a digital financial services business operating at scale, with a strong focus on building intuitive, customer-first products. Data is deeply embedded across product, engineering and operations, and analytics is seen as a strategic partner rather than a support function. We are profitable, growing quickly ...

tech — you just bring the spark (and a little knowledge!) Job Title: 1st Line Support Technician Salary: £27,000 – £32,000 (dependent on experience) Location: Redhill, Surrey (own transport essential) Why Join? Clear routes for progression within a growing MSP Funded training and professional development (including CompTIA certification … with service Performance-based bonus scheme Company laptop and regular team socials What You’ll Do Act as the first point of contact for customer queries — providing friendly, reassuring, and efficient support. Log, track, and resolve IT issues in the service management platform. Learn hands-on across a wide ...

effective storytelling. This role will lead the Content Design for key initiatives within Expedia Group's Loyalty portfolio. As a member of the Experience Design team, you will collaborate globally across Product Design, Content Design, and Research to create cohesive, traveler-centered experiences. The Content Designer will demonstrate strong … your CV. Are you passionate about finding the right content solutions to meet users’ needs using research, data, and empathy? Do you have extensive experience bringing clarity, consistency, and usability to the overall product experience? Are you dedicated to designing experiences that are helpful and human ...

Contact Centre Customer Support Representative Global Leading Technology company looking urgently for a Customer Support Representative in their contact centre. You will be at the forefront of the customer experience—providing best-in-class support and ensuring every interaction leaves a lasting positive impression. Job description … appropriate Subject Matter Expert teams Deliver timely support across phone, email, and case systems Provide initial troubleshooting, product guidance, and solutions Key experience Strong communication skills—you can connect with people at all levels A natural problem-solver who asks the right questions A team player with the ability ...