251 to 275 of 536 Customer Experience Jobs in the UK excluding London

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

/UX Designer (Ecommerce & Digital Experience) Salary: Up to £45,000 Location: Hybrid - Newcastle-under-Lyme (1-2 days per month) or if local 2 days in the office Type: Full-time The Opportunity This is an opportunity to join a well-established, premium consumer brand at an exciting … stage of growth. The business is investing in its digital and ecommerce capability, with a focus on improving customer experience, driving conversion and delivering a more refined, user-focused online journey. They are now looking for a UI/UX Designer to play a key role in shaping ...

/UX Designer (Ecommerce & Digital Experience) Salary: Up to £45,000 Location: Hybrid - Newcastle-under-Lyme (1-2 days per month) or if local 2 days in the office Type: Full-time The Opportunity This is an opportunity to join a well-established, premium consumer brand at an exciting … stage of growth. The business is investing in its digital and ecommerce capability, with a focus on improving customer experience, driving conversion and delivering a more refined, user-focused online journey. They are now looking for a UI/UX Designer to play a key role in shaping ...

Customer Service Advisor - (Dutch, Hungarian and Spanish Speaking) - IT Consultancy - £15.84 PAYE- Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

functionalities to encourage engagement. Communicating with the Development team to keep up to date with platforms new features and recommend improvements. Communicating with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceeding expectations in terms of product quality … that internal systems and processes are maintained The Person Our client is seeking a proactive, results-driven professional with strong communication and Project Management Experience Previous trade show experience is preferrable Great communication and presentation skills Effective planning and organisation Confident building relationships with clients and their partners ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role: The Junior Data Analyst will play a key role in supporting ...

About the Role Business Development Manager The Role As a Business Development Manager at Panda, you ll play a key role in driving new customer growth across your territory. This is a field-based sales role focused on prospecting, building pipeline, winning new business and developing the accounts … market speaking directly with businesses, identifying opportunities, presenting Panda s waste and recycling solutions, and closing deals that support long-term customer partnerships. With a structured training programme, clear targets and strong commission potential, this is a great opportunity for someone who enjoys a results-driven sales environment. This ...

keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications … Experience in Cryptography/Information Security ITIL Foundation Batchelor Degree in Computer Science Strong stakeholder management, able to influence and negotiate at all levels Attention to detail and accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient ...

future. We are looking for a hands-on, people-first leader who thrives on developing high-performing teams, building structure, and turning customer relationships into real commercial growth. If you love getting stuck in, coaching individuals, improving processes, and driving results, this is the kind of role where … role for someone who enjoys balancing leadership with delivery. You will be just as comfortable coaching your team as you are leading key customer conversations yourself. Lead, develop, and inspire a small team of Account Managers Create a culture of accountability, performance, and continuous improvement Introduce structure, rhythm ...

future. We are looking for a hands-on, people-first leader who thrives on developing high-performing teams, building structure, and turning customer relationships into real commercial growth. If you love getting stuck in, coaching individuals, improving processes, and driving results, this is the kind of role where … role for someone who enjoys balancing leadership with delivery. You will be just as comfortable coaching your team as you are leading key customer conversations yourself. Lead, develop, and inspire a small team of Account Managers Create a culture of accountability, performance, and continuous improvement Introduce structure, rhythm ...

company delivers intelligent Connectivity and Digital infrastructure solutions, including IT Services, Cyber Security, Connectivity , and Managed Services . With a strong focus on customer success and long-term partnerships, the organisation supports businesses of all sizes in navigating complex technology environments securely and efficiently. The company fosters a collaborative … involves working closely with sales and marketing teams to build a strong pipeline, contribute to revenue growth, and ensure a consistent and high-quality customer experience from first touchpoint. Key Responsibilities Conduct outbound prospecting through calls , emails , and digital channels to generate new leads Identify and qualify potential ...

organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support … continuous improvement. Conduct regular service reviews, performance reporting, and governance forums with the supplier. Challenge, influence and drive improvements where service performance, quality or customer experience does not meet expectations. Ensure the service desk delivers effective incident, request, problem and escalation management. Act as the service owner ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best-practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution ...

internal stakeholders with technical queries Accurately log all interactions via Salesforce CRM Build strong relationships across customers, installers, and internal teams Contribute to improving customer experience and reducing complaint volumes Key Experience Proven background in auto electrical, vehicle diagnostics, or similar technical environment Experience in a technical support or helpdesk position Strong problem-solving skills with the ability to diagnose faults Confident communicator, both written and verbal Experience using CRM systems (Salesforce desirable) Ability to manage multiple cases and meet deadlines Package Salary up to £35,000 Hybrid working (3 days onsite ...

results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities , with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient … Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License : A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect ...

results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities , with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient … Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License : A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect ...

looking for a driven and adaptable Data Analyst to join a major business transformation programme focused on improving data quality, modernising processes and improving customer experience. This role sits at the heart of a long-term initiative to better structure, manage and use data across the organisation, helping shift … Helping centralise data into a more structured and accessible environment Enabling better decision-making through improved data insight and quality Supporting a more proactive, customer-focused approach to operations This is an opportunity to make a tangible impact on how a business operates and serves its customers, while working ...

Head of Sales, Europe Location: Newbury, UK Experience: 10 Years Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers … sales teams Deep understanding of AI, automation, and the enterprise technology landscape Ability to sell complex SaaS solutions to senior business and IT buyers Experience turning product excellence into market share A nose for talent and a track record of developing A-players 10 years of B2B Enterprise SaaS ...

NHS. We're now looking for a Recruitment Operations & Talent Delivery Coordinator to join our growing team and support the delivery of an outstanding experience for candidates and clients alike. Basic of £30k to £35k per annum plus quarterly bonus based on team performance and individual objectives. Hybrid working … improving how things work. You'll support Consultants day to day and work closely with the Head of Consultancy to improve candidate and customer experience, campaign delivery, and the effective use of systems, automation, and reporting. Full training, tools, and ongoing support will be provided. As a Recruitment ...

NHS. We're now looking for a Recruitment Operations & Talent Delivery Coordinator to join our growing team and support the delivery of an outstanding experience for candidates and clients alike. Basic of £30k to £35k per annum plus quarterly bonus based on team performance and individual objectives. Hybrid working … improving how things work. You'll support Consultants day to day and work closely with the Head of Consultancy to improve candidate and customer experience, campaign delivery, and the effective use of systems, automation, and reporting. Full training, tools, and ongoing support will be provided. As a Recruitment ...

University, ensuring robust procedures are developed and adhered to. You will play an integral and hands-on role in enhancing the student and staff experience, contributing to digital transformation goals and increasing productivity, performance, and precision. Approximately 40-50% of this role includes continuous development of the University … SITS/e:Vision and associated modules and tools) Act as the technology service owner for key enterprise systems, ensuring reliability, performance, and excellent customer experience Our main requirements: Significant experience working with enterprise systems such as SITS/e:Vision, CRM, ERP, VLE integrations, or similar ...

sites and our HQ in Korea. This is your chance to play a pivotal role in ensuring seamless after-sales service and building lasting customer relationships. Key Responsibilities: Deliver exceptional telephone and email support for after-sales activities, including handling customer queries and liaising with internal departments. Ensure … customer requirements and service specifications are met accurately and efficiently. Monitor and manage RMAs, credit control, payments, and invoicing processes. Provide clear and timely communication with our Korean HQ to keep the Service Team fully informed. Collaborate with the order processing team to guarantee timely replacement of products. Manage ...

activation-while ensuring high-quality service delivery across IT, telecoms, and cyber security solutions. You will act as the key link between sales, engineering, customer experience, and finance teams, ensuring projects are delivered efficiently, on time, and to a high standard. Key Responsibilities Provisioning & Project Delivery … manage provisioning across all customer projects Coordinate internal teams to ensure smooth handovers and delivery Plan resources and equipment to support project timelines Track progress, risks, and dependencies across multiple workstreams Maintain accurate project updates within CRM systems Support pre-sales processes and installation readiness Operational Coordination Manage hardware ...

office) Were looking for a proactive and detail-oriented Website Content Lead to take ownership of our Travel websites and the end-to-end customer journey across them. Reporting into the Web Performance Manager, this role plays a critical part in delivering a seamless, engaging, and high-performing digital … experience for our customers. Youll own the journey from concept to delivery, translating digital and business requirements into intuitive website structures, navigation and content experiences. Working closely with Marketing, UX, CRO, and wider stakeholders, youll ensure our websites are optimised, customer-focused and continuously improving. Data-driven ...

About the job. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. As part of the development of our Digital Services function, we are recruiting to strengthen our internal digital capability. These roles are central to building sustainable … develops and manages innovative data products and services in-house, while building strategic external partnerships that increase adoption of our digital assets to improve customer journeys and support the efficient operation of the Strategic Road Network. As Principal Lab Manager, you will lead the development of high-value ...