251 to 275 of 461 Customer Experience Jobs in the UK excluding London

Customer Service Support Advisor - 1 day office (Must be based in Kent) Location: Chatham, Kent (1 day per week in the office, home working the rest of the week) Are you a natural problem-solver who enjoys helping people? Do you have a passion for technology and enjoy talking … customers through solutions? We're looking for a Customer Service & Technical Support Advisor to join a friendly team, providing support to customers who need help with technical queries. Think of the kind of support you receive from Apple, where excellent customer service and making technology easy to understand ...

other stakeholders. Respond to enquiries, feedback, and complaints promptly and courteously, referring complex matters to the appropriate manager. Support activities designed to improve customer satisfaction and service quality. Help gather and analyse feedback to identify opportunities for improvement. Provide administrative and practical support to the service team. Assist with … indicators, service standards, and operational SLA/KPI targets. Help prepare reports, dashboards, and presentations for management meetings. Contribute ideas for improving processes, efficiency, customer experience, and ways of working. Training The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach ...

technically credible pre-sales expert who can turn complex technology into compelling customer solutions? Join us as our Pre-Sales Technical Consultant and become the go-to specialist for HP and Intel across the UK and Ireland, leading conversations around Intel vPro, AI, security and device management while helping … technology. WHAT YOULL BE UP TO Be the trusted HP and Intel technical expert for UK mid-market commercial sales teams and customers. Lead customer conversations on Intel vPro, AI, endpoint security and device management solutions. Deliver engaging briefings, demonstrations, workshops and enablement sessions for varied audiences. Design tailored ...

stakeholders. Working closely with the Head of Retail & Contact Centre Activation, you'll combine strategic thinking, creativity and commercial judgement to deliver exceptional customer experiences and develop junior team capability. This role will require you to be in the Samsung Chertsey HQ at least twice a week, and regular … risks, costs and expectations. Measure KPIs, ROI and lessons learned while coaching the Junior Retail Experiential Project Manager. ARE YOU OUR PERFECT PARTNER? Proven experience delivering experiential, events, marketing or similarly complex projects end to end. Strong project-management skills, with the ability to prioritise and deliver multiple workstreams ...

help drive a truly data-led culture across the organisation. In this senior role, you'll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. You will get the opportunity to not only use your technical skills to make … reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful You'll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling ...

Title: Store Manager Location: Merry Hill Shopping Centre Basic Salary: £36,500£38,000, depending on experience OTE: Circa £57,500£59,000 per annum, with further earning potential Shift and schedule: Full-time, 5 days on, 2 days off, including weekends and evening shifts. Trading hours … opportunity to take ownership of a busy store and shape its performance. More about the role: Taking responsibility for the stores sales performance, customer experience and day-to-day operation. Leading from the shop floor and setting clear expectations for the team. Coaching colleagues to improve their confidence ...

Regional Leadership and Store Leadership. You'll work closely with Store Managers and senior stakeholders to identify opportunities, improve performance and help deliver exceptional customer experiences across the region. Rather than managing a large direct team, you'll influence, coach and support leaders to achieve stronger commercial outcomes. … insight,data and your own experience to spot opportunities, challenge thinking and help stores perform at their best.If you enjoy developing others, improving performance and making a tangible impact across multiple locations, this is an exciting opportunity to shape the success of an entire region. This ...

supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … systems. You will ensure product details, pricing, dimensions, and marketing messages are properly configured, and conduct post-launch site checks to support a seamless customer experience across UK and ROI websites. This is a fixed term role for 12 months What youll be responsible for Actioning ...

from solution design through deployment and post go-live support- Shaping client strategies for sales, billing, order management, credit, and revenue processes using SAP CX and core SAP capabilities- Driving business development efforts by identifying client needs, expanding account relationships, and positioning SAP solution opportunities- Overseeing multiple workstreams, managing priorities … Preference for a Master's or Masters of Business Administration degree in Business Administration/Management or Computer Science/Information Systems- Driving SAP CX order-to-cash transformations across client environments- Leading executive client discussions on sales technology strategy- Shaping business growth through SAP Customer Experience opportunities ...

that your application can be reviewed. Senior Technical Lead Come and join the Field and Onsite Services team at the Littlefish Group Work location: Customer Site (Onsite) Salary: Competitive, plus excellent benefits Here at Littlefish, we're passionate about delivering outstanding user experiences and exceptional IT services … Services team. This is a unique opportunity for a highly skilled technical specialist to become the most senior technical authority within one of our customer environments. You'll work closely with onsite support teams, acting as the go-to expert for complex endpoint, device, operating system and identity-related ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … weekend, every other week) are remote, with a weekday off in return. Occasional overtime may be required. What Youll Do: Customer Service: You'll deliver high-quality support, responding promptly to queries and escalating issues when needed. Service Request Management: Log, track, and update all service jobs, ensuring accurate ...

update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

Permanent | Hybrid JAM Management is recruiting five talented STEM graduates for an established technology company specialising in enterprise software, cloud communications and customer experience solutions. We're looking for academically strong graduates who enjoy technology, solving problems and understanding how software systems operate. What we're looking ...

Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best ...

/C (Essential) Maths GCSE, grade 4/C (Essential) About the Employer ROUTE 101 LIMITED Route 101 helps businesses improve their operations and customer experiences through innovative software and cloud-based solutions. The Innovation Hub provides an environment where new ideas can be explored, innovative solutions developed ...

future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your quarterly KPI's and GP (gross profit) targets through developing market understanding, building relationships and networking Providing effective ...

salary. Performance-related commission with an OTE of approximately £43,000. The opportunity to lead a modern, recently refitted store. Training tailored to your experience and ongoing support from the wider business. Covered travel costs where training in another store is required. The chance to take ownership … store and shape its future performance. More about the role: Taking responsibility for the stores sales performance, customer experience and day-to-day operation. Leading from the shop floor and setting clear expectations for the team. Coaching colleagues to improve their confidence, product knowledge and results. Managing performance ...

days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

CONVERSATIONAL DESIGNER - VOICE/AI/CUSTOMER EXPERIENCE/CONVERSATION DESIGN Up to £575 per day Inside IR35 6-month contract Edinburgh Hybrid THE DETAILS £525 - £575 per day Inside IR35 6-month contract Edinburgh Hybrid - 2 days per week on-site Major enterprise customer service transformation … programme We're looking for an experienced Conversational Designer to join a major enterprise customer click apply for full job details ...

investment platform. Job Description Build technology that makes investing feel good. We believe investing should feel good. That means more than creating great customer experiences. It also means having the secure, reliable and resilient technology behind the scenes to support our customers, our people and the way we operate. … engineers should understand the wider problem they're solving, not simply the individual component they're building. Technical skills You'll bring significant commercial experience developing services and APIs, along with a strong understanding of modern software engineering practices. Essential Significant commercial experience developing services and APIs using ...

business and technical teams to enhance overall service delivery. Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence, Knowledge and Skills Excellent customer service and communication … skills, with the ability to explain technical issues to non-technical customers. Extended administration and troubleshooting experience of the following systems: Entra/Active Directory, Windows 11, Group Policy, MS Exchange, SharePoint, Office 365 and Jira. Automation through use of PowerShell, coding and APIs, Knowledge and interest in automation ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

information is connected and identifying where AI, automation and data can deliver measurable value. You will also explore how technology can improve the customer experience and support more effective ways of working across the business. Alongside this, you will be responsible for ensuring the organisation has secure, resilient … need In order to succeed in this role, you will have a successful track record of developing and delivering technology strategies, alongside significant experience of ERP, business systems and technology transformation. You will be commercially aware and comfortable working with senior stakeholders across different business functions. You will ...

decision-making and drive sales opportunities. Deliver impactful training sessions to store management and colleagues, ensuring every interaction is memorable and engaging. Report on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment. Attend contact centre roadshow activations and tactical pop-up activity, providing … track record of omnichannel routes to market, within the retail, online, digital or the contact centre space. You have a retail background with established experience either in store, area or territory management. You are a confident and passionate communicator delivering in person and virtual training sessions. You are comfortable ...