276 to 300 of 850 Customer Experience Jobs in the UK excluding London

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New … training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both onsite & online training across the Sales & Customer Service functions predominantly in the UK and Germany, and France towards the end of the More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New … training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both onsite & online training across the Sales & Customer Service functions predominantly in the UK and Germany, and France towards the end of the More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New … training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both onsite & online training across the Sales & Customer Service functions predominantly in the UK and Germany, and France towards the end of the More ❯

financial services and insurance clients, in a senior, hands-on role. As a Data Architect you will help clients to solve a wide range of business problems, designing exceptional customer experiences and products, ensuring they get the most of out of technology solutions to enhance business capabilities with a focus on data architecture design and delivery. You'll partner … work from home model with two days a week in the London, City office (or at client site in London). About you: You are a Data Architect with experience of architecting and implementing data strategy, solutions and governance models You have experience of aligning data architecture and strategy across multiple programmes, work streams and business units You … have strong experience of developing enterprise data platforms with cloud data technologies (AWS, Data Bricks, GCP, Azure) You have a good knowledge of Contextual Data Modelling, Entity Relationship Modelling, Logical and Physical Data Modelling and Data Lake design You have experience within a financial services or consultancy environment You have advanced communication, client facing and stakeholder management skills More ❯

Vice President, Design & Projects We are seeking talented individuals to join our growing team! CONVERGIX Automation Solutions is transforming itself and growing by leveraging and continuously improving the strengths, experience, and capabilities of our existing businesses, along with new talent, to transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge. The … It is critical to fully engage with Customers, Employees, Partners, and Convergix Management Teams to communicate challenges, set expectations, and predict risks to be successful at delivering an extraordinary customer experience (ECE) as well as an extraordinary employee experience (EEE). What are the performance expectations for a typical day? Engineering Performance Management Accountable for all technical … acting as a mentor to promote Convergix values. Tenacity to solve problems and take ownership of solutions with a sense of urgency. Solid understanding of industrial automation and robotics. Experience in high speed automation, preferably in the Medical Device or broader Life Sciences industry. Direct experience in programming and troubleshooting PLCs, HMIs, vision systems, robotics, and AGV/ More ❯

gather feedback and iterate on solutions. • Write clean, maintainable, and well-tested code. • Participate in agile ceremonies and contribute to continuous improvement. You'll have the following skills and experience Essential: • Proven experience as a software developer. • Proficiency in Ruby on Rails or strong experience with other OO or functional languages and web frameworks. • Comfortable working with … Unix/Linux, Git, and relational databases. • Strong problem-solving skills and attention to detail. • Passion for writing high-quality, maintainable code. • Experience or understanding of test-driven development (TDD). • Collaborative mindset and enthusiasm for agile development. Desirable: • Experience with open-source tools like Redis, Grafana, Elasticsearch, or Kafka. • Exposure to DevOps practices and CI/CD … Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision More ❯

thereafter. Duties and Responsibilities for this opportunity will include: Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures Inputting into the design and roll out of performance strategies by effectively using data to ensure the successful implementation across the delivery organisation … Excel skills including formulas, pivot tables, calculated fields, Power Query, Macros and VBA Exceptional communication skills with the ability to build strong and trusting relationships across all organisational levels Experience within an analytical role with management of high volume of information Strong analytical skills that make you comfortable handling large amounts of data as well as being able to … translate findings into solutions to drive business improvements You must be available to start for work immediately and drive due to the location. If you have suitable experience and are interested in this position, then please apply now or contact me on for further information on this exciting opportunity. Search is an equal opportunities recruiter and we welcome applications More ❯

thereafter. Duties and Responsibilities for this opportunity will include: Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures Inputting into the design and roll out of performance strategies by effectively using data to ensure the successful implementation across the delivery organisation … Excel skills including formulas, pivot tables, calculated fields, Power Query, Macros and VBA Exceptional communication skills with the ability to build strong and trusting relationships across all organisational levels Experience within an analytical role with management of high volume of information Strong analytical skills that make you comfortable handling large amounts of data as well as being able to … translate findings into solutions to drive business improvements You must be available to start for work immediately and drive due to the location. If you have suitable experience and are interested in this position, then please apply now or contact me on (url removed) for further information on this exciting opportunity. Search is an equal opportunities recruiter and we More ❯

Amazon shopping site. The Japan team improves the search engine and related systems with new data sources, cutting-edge language models and Document Understanding features, to enhance the search experience and UX. We are looking for highly motivated applied scientists and engineers interested in delivering the next level of innovation to product search for Amazon. The position is based … existing data sources including third-party sources, to improve search relevance and related experiences for customers. BASIC QUALIFICATIONS - PhD, or Master's degree and 5+ years of applied science experience - Skilled in Python or alternative programming language. - Experience in ML model productionization. - Ability to manage and quantify improvement in customer experience or value for the business … rigorous mathematical concepts and considerations to non-experts. PREFERRED QUALIFICATIONS - A PhD in a quantitative field (Computer Science, Mathematics, Machine Learning, AI, Statistics, or equivalent) and 5+ years of experience working in data science in a consumer product company - Practical experience in several of the following areas: machine learning, statistics, NLP, deep learning, recommendation systems, computer vision, information More ❯

across BUK, including product ownership of capabilities and journeys, owning business architecture and outcomes. Driving key outcomes such as developing and implementing a comprehensive digital content strategy to enhance customer engagement and conversion rates, managing content SLAs, and improving efficiency. Overseeing the management and optimization of digital content across app and web platforms, ensuring consistency and alignment with brand … innovation and continuous improvement. Leading the optimization strategy across app and web, including A/B testing capabilities and tagging across digital platforms. Serving as the relationship lead for Customer Experience, collaborating with cross-functional teams including marketing, product, and technology to ensure content initiatives support overall business goals. Purpose of the role To manage and drive the … innovation strategy to meet customer needs, ensuring the bank's long-term success and competitive edge. Accountabilities Executing market research to understand customer needs, pain points, and emerging trends, supporting profitability analysis, market sizing, and positioning for new products, and identifying opportunities for diversification to gain a competitive advantage. Collaborating with stakeholders across departments such as marketing, sales More ❯

across BUK, including product ownership of capabilities and journeys, owning business architecture and outcomes. Driving key outcomes such as developing and implementing a comprehensive digital content strategy to enhance customer engagement and conversion rates, managing content SLAs, and improving efficiency. Overseeing the management and optimization of digital content across app and web platforms, ensuring consistency and alignment with brand … innovation and continuous improvement. Leading the optimization strategy across app and web, including A/B testing capabilities and tagging across digital platforms. Serving as the relationship lead for Customer Experience, collaborating with cross-functional teams including marketing, product, and technology to ensure content initiatives support overall business goals. Purpose of the role To manage and drive the … innovation strategy to meet customer needs, ensuring the bank's long-term success and competitive edge. Accountabilities Executing market research to understand customer needs, pain points, and emerging trends, supporting profitability analysis, market sizing, and positioning for new products, and identifying opportunities for diversification to gain a competitive advantage. Collaborating with stakeholders across departments such as marketing, sales More ❯

Kindle, Amazon Web Services, A2Z Development, Alexa Internet and Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment … and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle … time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and meeting operational goals, strategic planning and forecasting leading a team of Team leaders and associates. Leading process improvements . Excellent stakeholder management skills. Demonstrated Abilities: We are looking for smart and analytical More ❯

InfoSum is the world's leading data collaboration platform, providing solutions to the world's largest enterprises to allow collaboration across data sources and deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. As a people-first organization, we … practices. Share knowledge and expertise with team members through documentation, training sessions, and mentorship to foster a culture of learning and collaboration. Proficiency in software development in Go (golang) Experience with Python would also be an advantage Experience with cloud platforms (e.g., AWS, Google Cloud, Azure) and containerization technologies (e.g., Docker, Kubernetes). Experience with SQL Experience … to motivate them to be the best they can be! Here's an overview of everything we offer right now! You will receive: A competitive salary based on your experience and ability to perform in role 25 days annual leave (excluding bank holidays) Generous pension contribution Private health care via Vitality Fantastic corporate discounts and mental wellbeing support via More ❯

communicating to senior stakeholders, including Legal, Directors and VPs. Key job responsibilities - Manage Service Level Standards (SLS) for one of the programs we support. - Maintain program quality and exceptional customer experiences. - Help build reporting mechanisms, identify opportunities, establish mitigation processes, respond to executive escalations, and work with cross-functional partners to communicate issues and progress. - Manage full lifecycle of … improve end to end outcomes for Amazon customers. - Create, communicate, and manage timelines and advocate for resource and project requirements. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Business level of … English PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Business level of Japanese - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. More ❯

team Develop a pathway for traders to develop their programming skills to support the trading automation projects backlog. Success will be measured in time savings, cost savings and better customer experience from the projects you work on. The skills and experience we're looking for: Exposure to (or a willingness to learn) multiple programming languages and tools … including C#, Python and Excel. 1+ years in a quantitative or engineering role. Some demonstrable experience building & deploying applications. Effective communication skills, capable of collaborating with own team and wider audiences. Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly. Excellent analytical and problem solving skills. Strong sense of ownership and ability … celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports More ❯

and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and … consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York and Sydney, we are a rapidly growing international company offering a chance to be part of our … providing technical leadership, coaching and mentoring the team, promoting knowledge sharing and adoption of good practice. About You Let's get the technical stuff out the way first, your experience as a developer will include: Proficient in JavaScript & TypeScript (ES6+), including DOM manipulation, JavaScript object model, and React.js principles. Experienced with React state management (Redux, react-query) and RESTful More ❯

and related activities for domestic and commercial customers' new developments. The contract covers all operational activity for both commercial and domestic developer services customers, with an emphasis on improving customer service, and is valued at approximately £95 million over the eight-year period. This is an exciting time to join our business in a period of growth! These roles … will have good verbal and written communication and a passion for continuous professional development. You will also possess an understanding and commitment to health, safety, quality and environmental aspects. Experience working in clean water utilities is essential for this role. What's in it for you We offer a rewarding salary that is tailored to your skills and experience. … an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading More ❯

and related activities for domestic and commercial customers' new developments. The contract covers all operational activity for both commercial and domestic developer services customers, with an emphasis on improving customer service, and is valued at approximately £95 million over the eight-year period. This is an exciting time to join our business in a period of growth! These roles … will have good verbal and written communication and a passion for continuous professional development. You will also possess an understanding and commitment to health, safety, quality and environmental aspects. Experience working in clean water utilities is essential for this role. What's in it for you We offer a rewarding salary that is tailored to your skills and experience. … an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading More ❯

are always in place. Acting as the go-to contact for internal updates on onboarding status. Leading, coaching, and motivating a small team to achieve their best. Keeping the customer experience front and centre at every stage. We’d love to speak to people who have: A strong background in project management, operations, or a related field,, ideally … within a tech or digital environment. Solid experience leading and developing teams. Great organisational skills, attention to detail, and the ability to juggle multiple priorities. Excellent communication and stakeholder management skills. A calm, proactive approach in fast-paced environments. A knack for problem-solving and driving practical solutions. Familiarity with Salesforce (a big plus, but not essential). Being More ❯

role you will be responsible for developing a full stack solution in modernizing the securities lending application. We're looking for someone who: Is experienced and introspective. You have experience developing software products and services across a variety of tools, frameworks, and environments. You recognize your strengths and also know when to reach out for help Is passionate. You … to partner across departments to get things done Wants to make an impact. You're looking to do amazing work. You're all about using technology to improve the customer experience and affect the company's bottom line, but also want to mentor and coach those within your team What you will do all day: Owns the end … to a desk slinging lines of code. The skills you'll need to succeed: BA, BS, MS in Computer Science, Engineering or related technology field. 2-4 years of experience in software testing or development Proven experience in at least one modern language (Golang OR Java). Experience using and/or designing with RESTful APIs/ More ❯

DaySmart Software builds tools to help small businesses run efficiently and grow confidently. Our products are tailored for industry-specific needs and designed to simplify operations while improving the customer experience. TeamUp is a key product within the DaySmart portfolio. TeamUp makes life easier for fitness businesses like gyms, yoga studios, and personal trainers. We simplify class scheduling, membership … limited structure, and can balance both strategic improvements and tactical, day-to-day execution. Key areas of responsibilities will include: Campaigns & Automation Audit, manage, and optimize HubSpot workflows, emails, customer journeys, lifecycle stages, and other relevant tooling. Execute campaigns from setup through to QA and performance review. Track results and surface opportunities for improvement. Collaborate with sales, marketing, and … the role suits someone who is adaptable and excited to bring more clarity and process over time. Required Skills Tools: 3+ years in marketing operations or automation utilizing HubSpot Experience: Background in B2B Technical skills: Comfortable using workflows, reports, and CRM tools; familiarity with HTML is a bonus Problem Solver: Able to navigate ambiguity and proactively suggest improvements Collaborative More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with … for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While not essential, the following would be beneficial: Experience working with CI/CD pipelines and DevOps practices Working knowledge of Python, React, or SQL Experience supporting Salesforce or similar enterprise platforms 25 days Annual Leave (plus More ❯

remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our … they use vehicles, you'll be speaking to them! Every call is your opportunity to create positive interactions and generate your own success. These experiences will benefit our new customer, our business, and your career. How you'll be working: When we say we give you freedom to run your own accounts like a small business, we mean it. … be surrounded by teammates with just as much passion as you and of course, some friendly competition! Who we're looking for: You, hopefully! Joining us with previous sales experience, maybe in a contact centre or office environment, we'll help you progress promisingly in your career. Your attitude and energy really set the tone - we want to see More ❯

driven innovation within one of the UK's leading investment platforms. Visa sponsorship may be available for exceptional candidates. The ideal candidate will have a minimum of 5 years' experience in data science or a related field, with extensive knowledge of advanced statistical analysis and machine learning algorithms. Proficiency in Python, R, and SQL is essential. As a Senior … Data Scientist, you will play a key role in developing data solutions that drive business strategy, improve customer experience, and enhance operational efficiency. Join AJ Bell and be part of a forward-thinking organisation that values expertise, innovation, and continuous learning in a collaborative environment. Position: Senior Data Scientist Job Type: Full-Time Location: Manchester About the Role … incorporating new techniques and technologies as appropriate Contribute to the development of best practices and standards for data science workflows within the organisation Qualifications Minimum of 5 years of experience in data science or a related field Extensive knowledge of advanced statistical analysis and machine learning algorithms Proficiency in programming languages such as Python, R, and SQL Familiarity with More ❯

of transformation Create and execute engagement strategies to ensure transparency and ongoing feedback Ensure all staff feel informed, supported, and heard throughout the change journey What You Bring Proven experience leading end-to-end organisational change within complex environments A strong grasp of people and cultural change, including designing upskilling and capability frameworks Tech-savviness and an understanding of … leadership buy-in, and a clearly defined roadmap-what's needed is someone to help land it successfully. You'll be joining a team committed to scaling impact, improving customer experience, and enabling agile, data-driven decision-making. You'll also play a central role in supporting recognition efforts by key regulatory bodies-another important growth lever. Interview More ❯