276 to 300 of 1,151 Customer Experience Jobs in the UK excluding London

team. They will be expected to deliver exceptional support to exchange participants through phone and email. Role: Provide application-level support to the GFO-X trading venue: Respond to customer and internal inquiries, diagnose the problem and then provide an effective solution. Troubleshoot issues related to FIX and proprietary protocols, application support, hardware, OS, monitoring and orchestration software, and … primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to developing self-help resources specific … troubleshooting for hardware. Collaborate with the wider IT team to ensure hardware configurations are optimized for stability, performance and security. Collaborate with the infrastructure, development and project teams: Provide customer feedback on issues relating to FIX and proprietary protocols, application support, hardware, and API enhancements or bug fixes to the development team. Participate in testing and quality assurance efforts More ❯

team. They will be expected to deliver exceptional support to exchange participants through phone and email. Role: Provide application-level support to the GFO-X trading venue: Respond to customer and internal inquiries, diagnose the problem and then provide an effective solution. Troubleshoot issues related to FIX and proprietary protocols, application support, hardware, OS, monitoring and orchestration software, and … primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to developing self-help resources specific … troubleshooting for hardware. Collaborate with the wider IT team to ensure hardware configurations are optimized for stability, performance and security. Collaborate with the infrastructure, development and project teams: Provide customer feedback on issues relating to FIX and proprietary protocols, application support, hardware, and API enhancements or bug fixes to the development team. Participate in testing and quality assurance efforts More ❯

team. They will be expected to deliver exceptional support to exchange participants through phone and email. Role: Provide application-level support to the GFO-X trading venue: Respond to customer and internal inquiries, diagnose the problem and then provide an effective solution. Troubleshoot issues related to FIX and proprietary protocols, application support, hardware, OS, monitoring and orchestration software, and … primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to developing self-help resources specific … troubleshooting for hardware. Collaborate with the wider IT team to ensure hardware configurations are optimized for stability, performance and security. Collaborate with the infrastructure, development and project teams: Provide customer feedback on issues relating to FIX and proprietary protocols, application support, hardware, and API enhancements or bug fixes to the development team. Participate in testing and quality assurance efforts More ❯

the Quarter, Employee Referral program and many more. Are you someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering a great customer experience? We're looking for an Outbound Sales Account Manager to join our Nottingham team - an opportunity for someone motivated, organised, and commercially minded to develop within a … of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … Sales Account Manager Make proactive outbound calls to customers to uncover new opportunities Support and re-engage existing or inactive accounts through great communication Prepare accurate quotes and manage customer orders efficiently Maintain up-to-date records and pipeline information within the CRM system Work closely with internal teams, marketing, and vendors to deliver campaigns Provide excellent service and More ❯

of working towards a more fast paced, simpler and efficient business. We make technology an accelerator for revenue growth. Why a dedicated Commercial Technology Business Partner? CCEP is a customer centric company, GB has a strong and ambitious commercial function which is aiming to deliver this. Our field sales organisation is customer focused, mobile and tech enabled. Our … customer hubs and sales operations aim for excellence in customer service and reduced admin operations, as we move to a data driven culture and bring new digital technologies. Our commercial and marketing teams are striving to deliver world class commercially focussed strategies for our brands and customers. You will be accountable for the successful delivery of technology initiatives … Collaborating with solutions and service teams to provide guidance on priorities, understanding status, removing impediments Defining a new business process to make our ways of working more efficient and customer centric Influencing the business on a best course of action to resolve a technology need Bringing agile ways of working into business initiatives Challenging an executive on the business More ❯

Overview Customer Analytics Manager, Watford Offices - Hybrid - UK up to 75K Salary DOE We're partnering with a well established and renowned retail organisation that puts the customer at the heart of every decision. They're investing heavily in data, and this role sits at the centre of that journey. As the Customer Analytics Manager, you'll … lead, upskill and inspire a small team of analysts and own the delivery of projects that directly shape customer strategy and business performance. You'll translate complex data into insight that drives real world impact, influencing senior stakeholders through creative storytelling and actionable insight. This organisation is proud to have a Customer First ethos and your role is … pivotal in ensuring business critical decision making is aligned to positive customer journey outcomes. You will be central to shaping product launches whilst helping to maximise ROI on existing marketing campaigns. Responsibilities Lead and mentor a growing team, setting high standards and building capability. Own analytics projects end to end, applying advanced techniques to improve customer experience More ❯

Online, SharePoint, Teams, Intune, and Defender. • Automate deployments and infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates). • Leverage cloud-based AI tools for predictive analytics, customer insights, and operational automation. Cybersecurity • Implement and maintain security controls to protect customer data, payment systems, and business operations. • Conduct regular security audits, vulnerability assessments, and compliance checks … operations and supply chain, to align IT solutions with business needs. • Work closely with other IT team members. • Evaluate emerging technologies including AI, machine learning, and automation to enhance customer experience and operational efficiency. • Support Industry 4.0 initiatives such as smart warehousing, robotics, and real-time data analytics. Essential Requirements: A Bachelor’s degree in Computer Science or … Information Technology related discipline. A minimum of 5 years of experience in IT engineering. Strong understanding of retail systems (POS, ERP, WMS) and their infrastructure needs. Proficiency in networking (Cisco, Fortinet), cloud platforms (Azure/AWS), and virtualization (VMware/Hyper-V). Hands-on experience with Microsoft 365 administration and security. Familiarity with AI tools and Industry More ❯

thinking fiancial services organisation. This is a chance to deliver cutting-edge, high-impact transformation projects, harnessing the power of AI, data, and automation to drive operational efficiency, enhance customer experience, and enable smarter decision-making across the business. Senior Project Manager - AI Responsibilities: Lead the planning and delivery of AI and automation projects from concept through to … and adoption of AI solutions across the business, ensuring value realisation. Facilitate steering groups and provide executive-level updates on progress and benefits delivered. Senior Project Manager Requirements Proven experience delivering AI, data, or automation-driven projects within financial services or another highly regulated environment. Strong understanding of technology-enabled change, particularly involving data platforms, analytics, or automation tools … stakeholder management and communication skills, with the ability to influence at senior and executive levels. Strong project planning, governance, and risk management skills across both Agile and Waterfall environments. Experience collaborating with data science or engineering teams to deliver proofs of concept and production-scale AI solutions. Financial services and insurance industry experience is preferred. Experience managing More ❯

thinking fiancial services organisation. This is a chance to deliver cutting-edge, high-impact transformation projects, harnessing the power of AI, data, and automation to drive operational efficiency, enhance customer experience, and enable smarter decision-making across the business. Senior Project Manager - AI Responsibilities: Lead the planning and delivery of AI and automation projects from concept through to … and adoption of AI solutions across the business, ensuring value realisation. Facilitate steering groups and provide executive-level updates on progress and benefits delivered. Senior Project Manager Requirements Proven experience delivering AI, data, or automation-driven projects within financial services or another highly regulated environment. Strong understanding of technology-enabled change, particularly involving data platforms, analytics, or automation tools … stakeholder management and communication skills, with the ability to influence at senior and executive levels. Strong project planning, governance, and risk management skills across both Agile and Waterfall environments. Experience collaborating with data science or engineering teams to deliver proofs of concept and production-scale AI solutions. Financial services and insurance industry experience is preferred. Experience managing More ❯

thinking fiancial services organisation. This is a chance to deliver cutting-edge, high-impact transformation projects, harnessing the power of AI, data, and automation to drive operational efficiency, enhance customer experience, and enable smarter decision-making across the business. Senior Project Manager - AI Responsibilities: Lead the planning and delivery of AI and automation projects from concept through to … and adoption of AI solutions across the business, ensuring value realisation. Facilitate steering groups and provide executive-level updates on progress and benefits delivered. Senior Project Manager Requirements Proven experience delivering AI, data, or automation-driven projects within financial services or another highly regulated environment. Strong understanding of technology-enabled change, particularly involving data platforms, analytics, or automation tools … stakeholder management and communication skills, with the ability to influence at senior and executive levels. Strong project planning, governance, and risk management skills across both Agile and Waterfall environments. Experience collaborating with data science or engineering teams to deliver proofs of concept and production-scale AI solutions. Financial services and insurance industry experience is preferred. Experience managing More ❯

and effectiveness of marketing automation platforms. This role involves configuring, optimising, and maintaining systems to drive targeted campaigns, nurture leads, and streamline marketing processes. The goal is to enhance customer engagement and achieve marketing objectives through automation technology. Responsibilities: Create automated, integrated marketing campaigns using Marketing Cloud, Automation Studio, and Data Extensions. Design innovative and scalable campaign solutions to … improve customer experience, Increase operational efficiency, Boost customer engagement Use data to inform decision-making. Provide expert-level consultation on Salesforce Marketing Cloud. Translate proposed solutions into functional specifications for technical teams. Collaborate with internal and external stakeholders to analyse business needs, gather requirements and process flows and document features with acceptance criteria Design and create customer … deployment, delivery, and reporting Explore and share emerging marketing automation best practices, including Segmentation, Deliverability, Content and design, Compliance Background Knowledge: Marketing Automation Expertise: Deep knowledge and hands-on experience with platform configuration. Detail-Oriented: Precision in campaign setup, data management, and reporting. Problem Solver: Ability to troubleshoot and optimize processes. Communication Skills: Strong collaboration and training capabilities. Project More ❯

and Darlac our products can be found in garden centres, big retailers and direct to consumers through our websites and catalogues. We have a legacy of quality, a loyal customer base and are committed to inspiring and empowering gardeners of all levels. Is this the next step in your career Find out if you are the right candidate by … revenue. Coordinate site maintenance and content updates to ensure all marketing campaigns and promotional activity are reflected accurately online. Monitor product data accuracy and identify issues that could impact customer experience or online performance. Cross-Functional Collaboration Work closely with Procurement, Supply Chain, Operations, Sales, Finance, and Customer Services to align commercial and operational plans. Act as … the key contact for Customer Services regarding product availability and site issues. Support D2C Trading Team with onsite changes that enhance campaign performance. We are looking for a proactive and detail-oriented Ecommerce specialist who demonstrates proven experience in taking ownership of the customer online search, merchandising and product data experience. You'll have strong commercial acumen More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

position and this time it's a hybrid role that will give you exposure to both sides of the coin in their data team. We're recruiting for a Customer Data Administrator to join this company in Hemel Hempstead, working in a role where you'd be working with various departments and playing quite an integral part in making … sure that the day-to-day operations of the business are moving along smoothly. In this role you'd be supporting on both digital customer enquiries and also heavily involved in their CRM operations, making this the ideal role for someone customer focussed with good people skills, who is interested in a techy, data and admin involved role. … weekly, every Friday. We are recruiting immediately for this role and looking to get someone started in this role asap. What to expect day to day? Maintain and update customer records on SAP Support with CRM onboarding, training and implementation Preparation of reports, dashboards, KPI info etc. Live-chat and web-chat management and administration on the e-commerce More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

the global delivery and evolution of our clients' digital product portfolio. This is a strategic and hands-on leadership role for someone who thrives at the intersection of technology, customer experience, and agile product development. You'll be responsible for driving high-quality software delivery across international teams, mentoring engineering talent, and shaping the future of the digital … product portfolio Global Impact This role spans multiple geographies and time zones, requiring a leader who can navigate cultural nuances, coordinate distributed teams, and deliver consistent customer-centric outcomes worldwide. Key Responsibilities Lead global delivery of digital products, ensuring timely execution and high-quality outcomes Champion agile delivery practices across teams, with a strong emphasis on SAFe (Scaled Agile … Framework) principles Collaborate with cross-functional teams including Product, Design, and Business stakeholders to align technical delivery with customer needs Translate strategic goals into actionable engineering and people roadmaps Foster a culture of accountability, innovation, and customer-led thinking Communicate effectively with both technical and non-technical audiences Drive continuous improvement in engineering practices, architecture, and team performance More ❯

brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure … key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use customer More ❯

brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure … key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use customer More ❯

proactively identify vulnerabilities Liaise with vendors, escalate issues externally where necessary, and act as point of contact for third-party services. Provide occasional onsite support when required. Deliver excellent customer experience and maintain professional client relationships. The ideal candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role … ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity services. Good understanding of … cybersecurity best practices, backup & continuity solutions. Excellent analytical, troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP More ❯

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to … join their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use More ❯

Product Manager – CX Platform🚀 ✅Lead Generation ✅Affiliate Marketing ✅Core Platform Strategy ✅Internal Tools 📍Central London 🏢Hybrid - office 3 days/week 💷Up to £75,000 basic salary + benefits ⏱️ASAP start Our client is a fast-growing, data-driven digital marketing group specialising in the iGaming sector, with operations across multiple international markets. Headquartered in London they are passionate about … to identify opportunities, solve complex problems, and build scalable solutions that drive business success. You’ll take ownership of one or more of their core platforms whether that’s Customer Experience, Sales CRM, Vertical Management, Experimentation, or Personalisation and help deliver innovative, data-led products that make an impact. 💡 What You’ll Do: Develop a deep understanding of … and thrive in a fast-paced, collaborative environment. You’re passionate about experimentation, optimisation, and continuous learning. You’re a great communicator with excellent English skills and no ego! Experience in SEO/Publishing, Affiliate Marketing, Customer/Digital Experience, Sales CRM, Experimentation, or Personalisation platforms is a strong plus. 💻If you’re ready to make an More ❯

Product Manager – CX Platform🚀 ✅Lead Generation ✅Affiliate Marketing ✅Core Platform Strategy ✅Internal Tools 📍Central London 🏢Hybrid - office 3 days/week 💷Up to £75,000 basic salary + benefits ⏱️ASAP start Our client is a fast-growing, data-driven digital marketing group specialising in the iGaming sector, with operations across multiple international markets. Headquartered in London they are passionate about … to identify opportunities, solve complex problems, and build scalable solutions that drive business success. You’ll take ownership of one or more of their core platforms whether that’s Customer Experience, Sales CRM, Vertical Management, Experimentation, or Personalisation and help deliver innovative, data-led products that make an impact. 💡 What You’ll Do: Develop a deep understanding of … and thrive in a fast-paced, collaborative environment. You’re passionate about experimentation, optimisation, and continuous learning. You’re a great communicator with excellent English skills and no ego! Experience in SEO/Publishing, Affiliate Marketing, Customer/Digital Experience, Sales CRM, Experimentation, or Personalisation platforms is a strong plus. 💻If you’re ready to make an More ❯