276 to 300 of 802 Customer Experience Jobs in the UK excluding London

more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23496 The Skills You'll Need: Fluent Cantonese and English. Working experience in E-channel Operations, Digital Banking, or Card Management Your New Salary: Up to £50k, depending on experience Job Status: Permanent, hybrid working with … vendors for system maintenance, updates, and issue resolution. Monitor system performance and prepare regular operational and performance reports. Support process improvement and customer experience enhancement activities. Ensure compliance with security and regulatory requirements. Provide guidance and support to E-Channel Officers in executing operational tasks. Contribute ...

Overview This Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive … connectivity. Step into the queue when needed to diagnose firmware bugs, network routing anomalies and hardware malfunctions. Oversee the creation of internal documentation and customer facing help centre articles. Customer experience & Strategy Advocate for the customer needs by collaborating closely with Product, Engineering and Sales teams ...

Company They are an established and growing consumer-focused business operating in a highly data-driven environment. Having invested significantly in growth, technology, and customer experience, they are continuing to expand their analytics capabilities. Their collaborative culture encourages ownership, innovation, and continuous improvement, making it an excellent environment … data-led decisions. Key responsibilities include: Delivering reporting, analysis, and actionable insights to support business performance. Partnering with teams across areas such as marketing, customer operations, and commercial functions. Interrogating large and complex datasets to identify trends, opportunities, and risks. Translating business challenges into analytical solutions and strategic recommendations. ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified … operational health, build and deliver technology solutions. Responsibilities Be able to communicate complex solutions at all levels up to and including C suite Significant Experience of the Microsoft product set across platform, endpoint and security Significant experience of security technologies across the MS stack including ...

Machine Learning. Working within a highly collaborative data function, you'll help build data-driven products and machine learning solutions that directly influence customer experience, product development and commercial performance. The Company Our client is an international technology platform with a strong focus on innovation and data-driven … data professionals closer to product teams to maximise business impact. The Role • Build and develop recommendation and personalisation models • Develop AI-powered products and customer-facing features • Apply machine learning techniques to solve complex business problems • Support experimentation through modelling, statistical testing and evaluation • Conduct feature engineering and feature ...

impact role where you'll drive the technical direction of backend services, APIs, cloud infrastructure, and engineering practices that enable teams to deliver exceptional customer experiences. You'll work within a cross-functional product environment, collaborating closely with Mobile Engineers, Product, Platform Engineering, and Security teams to build reliable … evolve backend services and platform architecture, ensuring scalability, resilience, security, and maintainability. Design and deliver high-performance APIs and distributed systems that power customer-facing mobile applications. Make pragmatic technical decisions, balancing customer outcomes, delivery speed, operational excellence, and long-term sustainability. Drive engineering best practices across architecture ...

defined territory or industry vertical. - Develop and execute against a comprehensive account/territory plan. - Create & articulate compelling value propositions around AWS services. - Facilitate customer adoption. - Maintain a robust projects pipeline. - Work with partners to extend reach & promote adoption. - Contribute to positive customer experience BASIC QUALIFICATIONS - Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions - Experience with pipeline management skills to include utilization of Salesforce or other CRM tools - 35 years of experience in account management, sales, or business development within the Higher Education sector - Demonstrated experience working ...

cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering … Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specialising in MFD printers is essential Proven ability to deal with clients in a professional and courteous manner ...

quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop … resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Strong SaaS pre-sales experience as an individual contributor and Leader in the Telco, Media & Technology vertical At least 4 years SC leadership experience, transforming and developing teams with ...

weekend shift every two weeks ( 9:00 am – 5:30 pm ) Start Date: Monday, 17th August 2026Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer ...

weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer ...

Title: Comms Specialist Engineer (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday About Flotek Group: Flotek Group is one of the fastest-growing Tech Companies … Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will ...

information into insight? Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love … automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value ...

opportunity to bridge Digital Product and Digital Transformation at scale. Primark is looking for an experienced Digital Transformation Product Lead to bring product thinking, customer-centricity, and digital expertise into some of our most strategic transformation programmes. This is a highly visible, multi-faceted role sitting at the intersection … Transformation . You'll act as the bridge between large-scale transformation initiatives and digital product delivery, ensuring programmes are focused on delivering measurable customer, commercial, and business outcomes. We're looking for someone with a strong background in Digital Product, ideally within eCommerce or customer-facing digital ...

various devices daily. Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software. With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group … people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. We’re looking for a Senior Product Manager to shape the future of connected venue and digital experiences across Mecca and Grosvenor. ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

managing the delivery of enhancements and projects across a WordPress CMS environment , operating on the BigCommerce platform , with a particular focus on integrations, customer experience improvements and online trading capability. Working closely with internal teams and external suppliers, you will ensure projects are delivered efficiently whilst balancing business … objectives, user experience and technical requirements. Key Responsibilities Lead end-to-end delivery of e-commerce projects and platform enhancements Manage initiatives across WordPress CMS , BigCommerce and associated integrations Coordinate delivery involving internal teams, stakeholders and third-party vendors Oversee project plans, budgets, risks and dependencies Ensure successful implementation ...

standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members … too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive ...

Customer Service Advisor Location: City of London Salary: £16 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

local companies. You will manage the complete B2B sales journey, from prospecting and generating new leads through to closing deals and ensuring a seamless customer handover. Key Responsibilities Develop and maintain strong, long-term relationships with local business customers Identify new business opportunities and proactively build your sales pipeline … Manage the complete B2B sales process from initial enquiry through to vehicle delivery Understand each customer's individual requirements and provide tailored vehicle and finance solutions Develop your knowledge of the brand's product range, business leasing options, and insurance products Consistently achieve and exceed individual sales and performance ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity As a Service Desk Customer Liaison, you'll be the first point of contact for customers, managing service requests from ...

will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership of the team, managing a caseload … approximately 500 tickets per month within SLA. The role works closely with the Project Provisioning and Customer Experience teams to ensure a seamless customer journey and drives continual process improvement to help build a high-performing, scalable Mobile Support function. Additionally, you will be responsible ...

responsible for driving the product strategy and roadmap, which support cross-sell and growth across our portfolio, working closely across all our Technology Practices, Customer Success & Growth, and Customer Experience and Managed Services. They are responsible for driving repeatability and scalability of existing and new products … Connectivity Product Manager will collaborate with Portfolio Architecture and Technology Practices to develop next-generation Secure Infrastructure products, services, and solutions that resolve customer transformation, Security/Compliance, and Scalability problems. Objectives & Key Results The Connectivity Product Manager is part of a team representing a portfolio with over £110m+ ...

Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems, and operational … planning. Role Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support Identify process delays and inefficiencies, recommending and implementing improved systems and procedures Design and maintain customer welcome packs to ensure new customers receive clear and consistent information Coordinate ...