276 to 300 of 496 Customer Experience Jobs in the UK excluding London

escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output … working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience ...

escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output … working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience ...

escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output … working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience ...

continuity. Supporting commercial objectives through scope control, service insight, and operational efficiency. The ideal candidate will be a confident leader with strong service management experience, excellent communication skills, and a proven ability to create structure. You should be confident in your ability to improve processes and lead teams … fast-paced IT support environment. Experience with IT service management frameworks and a strong focus on customer experience, continuous improvement, and operational excellence are highly desirable. Candidates with previous experience of working within an MSP are encouraged to apply. Spectrum IT Recruitment (South) Limited is acting ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

owning your team's revenue targets Forecasting and reporting through Salesforce, with a sharp eye on conversion Partnering cross-functionally to deliver a seamless customer experience What we are looking for: Proven experience leading and hiring a field sales team Full-cycle sales management — from prospecting … close Salesforce experience for reporting and forecasting A passion for outbound, field-first selling SaaS or hospitality background is a necessary If you feel as if you'd be a good fit, don't hesitate to reach ...

+ equity This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while … product, engineering and growth teams. The Role You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact. Lead product analytics for a consumer app, focusing on personalisation and customer relevance Use data to determine ...

full sales cycle, from prospecting through to negotiation and close. Build and maintain long-term relationships with senior stakeholders and decision-makers. Develop existing customer accounts, identifying opportunities for additional growth and revenue generation. Deliver tailored presentations, proposals, and solution demonstrations. Maintain accurate pipeline management, forecasting, and CRM records. … Collaborate with internal teams to ensure an exceptional customer experience and successful delivery of solutions. The Successful Candidate: Minimum of 3 years' B2B sales experience within technology, software, communications, print, MSP, or a related environment. Proven track record of achieving and exceeding revenue targets. Experience managing ...

Product Owner? Expleo are seeking a highly organised and proactive Product Ownership Team Lead. Seamless and Smart Energy (S&SE) is responsible for the customer experiences. As the Charging Product Owner within S&SE, you will be responsible for co-ordinating the release of value from all supporting Portfolio … luxury car Manufacturer, based in the West Midlands, on a Contract basis. Key Responsibilities of the Product Owner include: * Lead the JLR Charging Customer experience landscape * Act as the primary liaison between business stakeholders and development teams * Facilitate regular communication with internal and external stakeholders * Responsible ...

highly visible, client-facing position that combines hands-on technical expertise with project ownership, offering the opportunity to make a significant impact on both customer experience and service quality. You will lead the end-to-end onboarding of new clients, from initial technical assessments and site visits through … expected to travel to client sites across the UK, sometime requiring an overnight stay (expenses paid). About you: You have strong IT support experience, including onboarding and migrations You have a strong knowledge of Microsoft 365 including: Intune, Purview, Security, Azure, Entra You have a good working knowledge ...

channels. Working within our Pod model , you’ll ensure your team operates effectively, collaborating across Product, Design, and Technology to deliver features that enhance customer experience and conversion. You’ll establish continuous discovery practices, coaching your Product Managers in identifying opportunities and overseeing feature design processes with multidisciplinary … requirements, and represent the product team in cross‐functional forums. Performance drives everything we do, so you’ll establish KPIs to ensure features deliver experience and commercial improvements, creating feedback loops between metrics and roadmap priorities. ABOUT YOU You bring proven experience in product management , preferably within digital ...

forward-thinking organisation, founded in the mid-2000s, has cultivated a highly collaborative and purpose-driven team. With a strong blend of industry experience, continuously evolving expertise, and a shared strategic vision, the business has positioned itself as a recognised leader within its sector. The organisation is committed … delivering innovative solutions that empower clients to strengthen security, optimise performance, and create exceptional customer experiences. Benefits Fire and Security Engineer: Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double time on Saturdays and Sundays Annual Leave: 20 Days + Bank ...

forward-thinking organisation, founded in the mid-2000s, has cultivated a highly collaborative and purpose-driven team. With a strong blend of industry experience, continuously evolving expertise, and a shared strategic vision, the business has positioned itself as a recognised leader within its sector. The organisation is committed … delivering innovative solutions that empower clients to strengthen security, optimise performance, and create exceptional customer experiences. Benefits Fire and Security Engineer: Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double time on Saturdays and Sundays Annual Leave: 20 Days + Bank ...

Developing cloud-based applications and serverless automations Creating internal tools, dashboards and portals for operational teams Building AI-powered workflows and automation systems Developing customer-facing e-commerce features and web applications Supporting technology projects across both thebrands Creating reporting and business intelligence solutions using data from multiple platforms … Researching and implementing new technologies that improve business performance Key Responsibilities Design, develop and maintain software solutions that improve business efficiency and customer experience Build and maintain API integrations, webhooks and automation workflows Develop cloud-based applications, services and serverless functions Use modern AI-assisted development tools such ...

consumed across the business. You'll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We're particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You'll thrive if you're a player-coach — comfortable being hands-on while setting direction and mentoring others. You'll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third-party ...

consumed across the business. You'll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We're particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You'll thrive if you're a player-coach — comfortable being hands-on while setting direction and mentoring others. You'll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third-party ...

consumed across the business. You'll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We're particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You'll thrive if you're a player-coach — comfortable being hands-on while setting direction and mentoring others. You'll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third-party ...

Developing cloud-based applications and serverless automations Creating internal tools, dashboards and portals for operational teams Building AI-powered workflows and automation systems Developing customer-facing e-commerce features and web applications Supporting technology projects across both the Batch'd and Vyve brands Creating reporting and business intelligence solutions … multiple platforms Researching and implementing new technologies that improve business performance Key Responsibilities Design, develop and maintain software solutions that improve business efficiency and customer experience Build and maintain API integrations, webhooks and automation workflows Develop cloud-based applications, services and serverless functions Use modern AI-assisted development ...

Senior CRM Analyst £50,000 - £55,000 Handforth, Stockport This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen customer ...

DevOps Engineer profile while keeping it entirely anonymous. Job Description: DevOps Engineer Role Overview We are looking for a DevOps Engineer to join our Customer Platforms team. Our team works with stakeholders across the business to deliver a reliable, high-quality customer experience from … confidently and quickly by optimizing testing and deployment processes within our CI/CD pipelines. Essential Skills We expect a strong candidate to show experience and expertise in: Advanced Infrastructure as Code using industry-standard tools (e.g., Terraform ) Core cloud platform engineering (e.g., AWS ), specifically utilizing container orchestration, content ...

Belfast HQ About Your Next Employer Our client is a highly regarded digital learning and technology provider with more than 25 years of experience delivering bespoke eLearning content, LMS platforms, and workforce development solutions. Supporting public sector organisations, healthcare providers, and commercial businesses across the UK and internationally, they … sales cycle, engaging with organisations throughout the UK and Ireland while contributing to the continued commercial growth of the business. About You 2+ years' experience in Business Development, Technology Sales, SaaS Sales, or consultative B2B sales environments Previous experience selling eLearning, EdTech, LMS, SaaS, or digital solutions would ...

digital partnerships, and consultative sales.The role will focus on new business generation, outbound prospecting, and booking meetings with senior decision-makers across the Sustainability, Customer Experience, AI, SaaS, and technology sectors. You will work closely with senior sales professionals to support digital sponsorship, lead generation, webinar, and content … pipeline activity• Support the commercial team with appointment setting and account developmentWhat We’re Looking For:• Previous sales, business development, or lead generation experience• Strong communication and relationship-building skills• Confident with outbound prospecting• Target-driven, organised, and motivated to progress within salesThis role offers excellent training, commission, career ...

seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong … background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Build Relationships. Drive Growth. Make an Impact. Are you an experienced Account Manager who loves developing strong customer relationships and uncovering new opportunities within existing accounts? We're partnering with a growing technology solutions provider in Peterborough that's looking for a commercially minded Account Manager to take ownership … Hours: Monday-Friday, 9:00am-5:00pm (Office Based) What You'll Be Doing You'll be responsible for managing and developing an established customer base, ensuring clients receive exceptional service while identifying opportunities to increase revenue and strengthen relationships. Your Day-to-Day Manage a portfolio of customer ...

team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee … systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong ...