326 to 350 of 1,047 Customer Experience Jobs in the UK excluding London

QA Lead

Hiring Organisation
Akixi
Location
Chelmsford, Essex, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Derby, Derbyshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Slough, Berkshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Basildon, Essex, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Bath, Somerset, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Oxford, Oxfordshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Norwich, Norfolk, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
High Wycombe, Buckinghamshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Doncaster, South Yorkshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Hull, East Yorkshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Brighton, East Sussex, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Newcastle upon Tyne, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

QA Lead

Hiring Organisation
Akixi
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

Customer Support Executive

Hiring Organisation
Neoci Ltd
Location
Eastleigh, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
significant growth over the next 3–4 years, with a strong focus on the SME and SoHo markets. Our mission is to deliver exceptional customer service at every stage. With over 18 years of industry experience, they have developed deep expertise in website development and telephony solutions. They … equally proud to support local businesses that rely on them for reliable, high-quality service. The Role You will work in a collaborative customer service team who work across VoIP, Telephone Numbers, Broadband, Websites, PPC, SEO and social media, ensuring every customer interaction is handled professionally and efficiently ...

Entry Level Retention/Sales Support Opportunity

Hiring Organisation
IRIS Recruitment
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent
Commission Heathrow Approach/Slough, UK (On-site) Permanent full time Why this role is exciting We have a fantastic opportunity for an enthusiastic Customer Renewals Associate to join our Accountancy team in Slough. Youll play an essential role in supporting our existing customers, ensuring they feel valued, informed … someone early in their career who enjoys problem-solving, communicating with customers, and building strong relationships. Youll be at the heart of the customer experience making sure clients stay with IRIS, understand the value of our software, and receive the high-quality service were known for. Youll also ...

Cloud Engineer

Hiring Organisation
Sage
Location
Sunderland, Tyne and Wear, UK
Employment Type
Full-time
Responsibilities • DevOps Collaboration: Work closely with development teams supporting CI/CD, monitoring, and automation. • Continuous Improvement: Research new technologies and services to improve customer experience and operational efficiency. • Automation & Efficiency: Build infrastructure as code, automate manual processes, and contribute to self-healing systems. • Cross-Functional Coordination: Collaborate … standards. • Incident Response: Take the lead during high-pressure incidents, balancing technical resolution with clear stakeholder communication. • Monitoring & Performance: Proactively monitor systems to prevent customer impact and optimize performance at scale. • Infrastructure Management: Migrate current generation products from data centres to AWS, re-commissioning them into modern cloud environments. ...

Cloud Engineer

Hiring Organisation
Sage
Location
Newcastle Upon Tyne, England, United Kingdom
Responsibilities • DevOps Collaboration: Work closely with development teams supporting CI/CD, monitoring, and automation. • Continuous Improvement: Research new technologies and services to improve customer experience and operational efficiency. • Automation & Efficiency: Build infrastructure as code, automate manual processes, and contribute to self-healing systems. • Cross-Functional Coordination: Collaborate … standards. • Incident Response: Take the lead during high-pressure incidents, balancing technical resolution with clear stakeholder communication. • Monitoring & Performance: Proactively monitor systems to prevent customer impact and optimize performance at scale. • Infrastructure Management: Migrate current generation products from data centres to AWS, re-commissioning them into modern cloud environments. ...

Customer contact centre change delivery lead

Hiring Organisation
Robert Walters
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£65,000
Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

Senior Technical Support Engineer - Focused Services - Security Clearance Eligibility Required

Hiring Organisation
Palo Alto Networks
Location
Slough, Berkshire, UK
Employment Type
Full-time
finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience … Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder to shoulder with the Sales and Sales Engineering Teams Qualifications Please ...

Contact Centre Engineer

Hiring Organisation
83zero Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a high-performing, reliable, and scalable customer experience platform. Amazon Connect & Contact Centre Delivery Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles …/Terraform) to deploy and version infrastructure. Integration & Collaboration Integrate Amazon Connect with CRM, ticketing, analytics, and LOB applications. Partner with operations, product, and customer service teams to gather requirements and translate them into technical solutions. Support & Continuous Improvement Provide mid-level support for incidents, escalations, and contact centre ...

Customer Resolutions Advocate

Hiring Organisation
Zellis
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Customer Resolutions Advocate, you pride yourself on providing the best possible experience to customers. You'll be part of a small but critical team that is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external customers by providing a superior … experience in problem management/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision, values and policies. You'll be a role model for excellent customer experiences but must also be able to influence a wide range ...

Digital Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision-making … across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...