326 to 350 of 803 Customer Experience Jobs in the UK excluding London

Service Desk Lead/ Junior Service Manager

Hiring Organisation
Hays Technology
Location
Andover, Hampshire, United Kingdom
Employment Type
Permanent
Salary
£42000 - £47000/annum £42,000 - £47,000
Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between technical teams and end customers, ensuring the consistent delivery of high … next step into Service Management. The role offers genuine career progression and the opportunity to gain exposure across service delivery, continual service improvement, customer engagement and operational governance. The position is offered on a hybrid basis, with three days per week based near Andover. Your new roleAs the Junior ...

IT Service Desk Engineer

Hiring Organisation
Mexa Solutions LTD
Location
Fareham, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £34,000 per annum
user devices Managing user accounts, permissions and access requests Escalating more complex issues when appropriate while maintaining ownership Creating accurate documentation and updating customer records Delivering an excellent customer experience on every interaction What you'll bring Experience within a 1st or 2nd line IT support … Windows environments Understanding of Windows Server, Active Directory and networking fundamentals Excellent troubleshooting and problem-solving skills Strong communication skills and a customer-first attitude A proactive mindset with a genuine desire to keep learning Experience within a Managed Service Provider would be beneficial ...

Senior People and Culture Advisor

Hiring Organisation
Apogee Corporation**
Location
Maidstone, Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

Senior HR Advisor

Hiring Organisation
Apogee Corporation**
Location
Maidstone, Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

Senior HR Advisor

Hiring Organisation
17918
Location
Street, Somerset, United Kingdom
five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

2nd Line IT Support Engineer

Hiring Organisation
Node IT Solutions Ltd
Location
Biggleswade, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Desk is the operational core of Node IT.This role is part of the engine that keeps it predictable, scalable, and professional.Your work directly: Improves customer experience Reduces repeat issues and escalations Supports successful project delivery Helps the whole team operate more effectively Youll be supporting customers, acting … ownership of issues end-to-end Calm under pressure and able to prioritise effectively Someone who improves things - not just maintains them Essential Skills Experience working in an MSP 2+ years experience in Level 2 or equivalent IT support/Service Desk role. Strong troubleshooting across Microsoft environments ...

Lead UX Designer

Hiring Organisation
TQR
Location
Plymouth, Devon, South West, United Kingdom
Employment Type
Permanent
ambitious expansion plans and a multi-brand estate serving millions of customers, were looking for a dynamic Lead UX Designer to elevate the online experience and shape the future of how the nation shops for home and garden. If youre driven by impact, commercial performance and meaningful customer outcomes this is your platform. The Opportunity As Lead UX Designer, you will take ownership of the end-to-end digital experience across multiple retail brands. Youll transform insight into action uncovering customer pain points, validating solutions through experimentation, and delivering production-ready UI that performs. This ...

Technical Support Manager

Hiring Organisation
SER Limited
Location
Crewe, Cheshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
Since 2011, we have been keeping your business connected, competitive and ready for the future. We have decades of combined industry experience across mobile, telecoms and connectivity solutions that meet the unique needs of every business. Due to our continued growth and success, we are looking for a Hosted … year) 22 days holiday + banks + Christmas shutdown. Office Based – Crewe We are looking for a manager for our Hosted Customer Support Team. The main duties of this role will be: Leading a team of 6 agents (which is growing) Managing agents workflow Monitoring tickets to ensure ...

Head of Architecture

Hiring Organisation
Jobleads-UK
Location
Abingdon, England, United Kingdom
covering applications, integrations, data, infrastructure, and security. Support prioritisation of technical debt reduction and platform modernisation initiatives. Ensure platform convergence delivers measurable improvements in customer experience, operational efficiency, and cost effectiveness. Engineering Collaboration Partner with Engineering Managers, Principal Engineers, Technical Leads, Product teams, Operational and Growth teams … sharing, and technical excellence. Support recruitment, succession planning, and capability development within the architecture community. Act as a visible technical leader across the organisation. Experience Essential Significant experiencein senior architecture leadership roles. Proven experience leading architecture within complex digital, SaaS, platform, or enterprise technology environments. Demonstrable success delivering ...

Digital Director

Hiring Organisation
Jobleads-UK
Location
Watford, England, United Kingdom
right opportunities and deliver measurable outcomes for customers and the business. Working closely with colleagues across Commercial, Technology and Operations you'll bring together customer insight, commercial thinking and product excellence. You'll help strengthen product management capability, improve customer journeys, guide investment decisions and create the conditions … strategy, growth and commercial performance of BRE's digital product portfolio. Identify opportunities to improve, scale and develop digital products and services based on customer needs and business priorities. Build and strengthen product management capability, governance and ways of working across the organisation. Develop robust business cases and investment ...

IT Consultant

Hiring Organisation
Trident
Location
Brighton, East Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused IT Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Senior Manager, Data, AI & Performance Analytics

Hiring Organisation
Cotswold Outdoor Group Ltd
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you'll find opportunities to learn, grow, and be part of something bigger. What you'll be doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

Software Engineer III - Java

Hiring Organisation
Jobleads-UK
Location
Glasgow, Scotland, United Kingdom
critical financial services. Here, you'll work on mission-critical identity and access management solutions that sit at the intersection of security, innovation, and customer experience — with the resources and global reach to make a real impact. As a Software Engineer III at JPMorganChase within the Commercial & Investment … firm entrusted with holding trillions in assets across more than 100 countries Job responsibilities Design and develop secure authentication and authorization solutions across customer-facing channels and enterprise platforms Modernize identity and access management systems, including authentication and authorization frameworks aligned to open standards Evaluate and prototype internal ...

Customer Account Manager

Hiring Organisation
Precept Recruit
Location
Derby, Derbyshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum
Exceptional benefits - listed below | Derby - Hybrid | Permanent We're recruiting for a Customer Account Manager to join a growing and ambitious team at a pivotal stage in its journey. Want to be part of a business that is disrupting the national security market? Our client is a fast-growing … company delivering innovative encryption and secure communications solutions to some of the country's most demanding customers. Combining deep technical expertise with an agile, customer-focused approach , they are challenging the status quo and proving that world-class capability can come from a dynamic and ambitious SME. About ...

Remote Senior Machine Learning Engineer

Hiring Organisation
Jobleads-UK
Location
Stirling, Scotland, United Kingdom
Senior Machine Learning Engineer UK or Poland (Remote or Hybrid, it’s up to you!) Dependent on experience Be part of our success with the opportunity to join our company equity scheme Our Perks Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing … more!) put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence platform continuously analyses explicit and implicit feedback to enable our clients to identify what they should do next. We’re hiring ...

Print Operator

Hiring Organisation
Apogee Corporation**
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. SKILLS AND EXPERIENCE REQUIRED Previous experience as a digital print operator (small format preferred) A full, clean UK driving licence and confidence driving for work (essential … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our 'Customer Experience Foundation Membership' accreditation. Our application form ...

Account Manager

Hiring Organisation
Rise Technical Recruitment
Location
Bracknell, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£50000/annum
background in SaaS and a passion for building long-term client relationships? Do you enjoy growing existing accounts, identifying commercial opportunities, and delivering exceptional customer experiences? Are you looking to join a growing business where you can make a real impact while developing your career within a collaborative … thinking environment? This is an exciting opportunity to join a well-established organisation where you'll manage a portfolio of commercial SaaS accounts, strengthen customer relationships, and identify opportunities to increase revenue through account growth and solution-based selling. You'll work closely with clients to understand their business ...

Commercial Account Manager

Hiring Organisation
Rise Technical Recruitment
Location
Bracknell, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£50000/annum
background in SaaS and a passion for building long-term client relationships? Do you enjoy growing existing accounts, identifying commercial opportunities, and delivering exceptional customer experiences? Are you looking to join a growing business where you can make a real impact while developing your career within a collaborative … thinking environment? This is an exciting opportunity to join a well-established organisation where you'll manage a portfolio of commercial SaaS accounts, strengthen customer relationships, and identify opportunities to increase revenue through account growth and solution-based selling. You'll work closely with clients to understand their business ...

Shopify Platform & Integrations Engineer

Hiring Organisation
Elevation Recruitment Group
Location
Bradford, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
this role will focus on building and improving the core eCommerce capabilities, ensuring scalable, efficient and high-performing solutions that support business growth and customer experience. Responsibilities: Develop, maintain and enhance the Shopify storefront, including custom themes, applications and functionality Customise Shopify themes using Liquid, JavaScript, HTML5 and CSS3 … inventory Troubleshoot and resolve technical issues across Shopify, integrations and supporting systems Use analytics and performance data to identify, prioritise and implement website and customer journey improvements Support the implementation of A/B testing and experimentation initiatives across the website Implement UX and customer journey improvements ...

Digital Product Manager - Customer Loyalty

Hiring Organisation
Randstad Digital
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

Senior Audio Visual Technician

Hiring Organisation
proAV Ltd
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
autonomous, client-facing role for someone who takes ownership, builds trusted relationships and wants to help shape a new managed AV service. Key Responsibilities Customer Experience & Service Ownership Act as proAV's primary onsite representative and first point of contact for AV-related matters. Deliver a professional, responsive … with all client and proAV Health & Safety policies and onsite procedures. Follow all information security, cyber security and data protection requirements. Person Specification Essential Experience & Skills At least three years' experience in a corporate AV support environment. Strong first and second line AV fault-finding and troubleshooting skills. ...

Senior Audio Visual Technician Birmingham - 12 Months FTC

Hiring Organisation
proAV Limited
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
autonomous, client-facing role for someone who takes ownership, builds trusted relationships and wants to help shape a new managed AV service. Key Responsibilities Customer Experience & Service Ownership Act as proAV's primary onsite representative and first point of contact for AV-related matters. Deliver a professional, responsive … with all client and proAV Health & Safety policies and onsite procedures. Follow all information security, cyber security and data protection requirements. Person Specification Essential Experience & Skills At least three years' experience in a corporate AV support environment. Strong first and second line AV fault-finding and troubleshooting skills. ...

Head of Growth

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £110,000 per annum
consumer and retail organisation with a strong omnichannel presence spanning ecommerce, physical locations, and international operations. The business is investing heavily in digital growth, customer experience, performance marketing, and data-driven decision making. With a strong brand heritage and ambitious plans for the future, they are focused … execution across PPC, Google Shopping, Paid Social, Affiliates, and emerging digital acquisition channels Developing integrated media plans aligned to commercial objectives, seasonal campaigns, and customer behaviour Driving both short-term revenue performance and long-term customer growth Defining and delivering SEO and Generative Engine Optimisation (GEO) strategies ...

IT Consultant

Hiring Organisation
Trident
Location
Brighton, United Kingdom
Salary
0
Microsoft 365 subscriptions.Regular social events, team-building activities, and a Refer-a-Friend bonus scheme.About the RoleWe are seeking a highly motivated and customer-focused IT Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … consultancy skills.You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include:Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Senior Director of Operations (Autonomous Mobility)

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
30+ days left to apply)job requisition id: R\_2607\_9773**About TaskUs:**TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients … Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.**Sr. Director of Operations (Autonomous Vehicles)****Manchester, UK (Onsite)**Think of yourself as a strategic architect ...