326 to 350 of 461 Customer Experience Jobs in the UK excluding London

organisation. You'll play a key role in shaping risk and affordability modelling capabilities while building solutions that directly influence business performance and customer outcomes. The Company They are a high-growth financial services organisation using technology and data to transform customer experiences within consumer lending. With strong … Risk, and Operations teams. Own model deployment, monitoring, governance, and performance evaluation. Present insights and recommendations to senior stakeholders and leadership teams. Your Skills & Experience Strong commercial experience in credit risk modelling within consumer lending or financial services. Hands-on expertise in Python, SQL, machine learning, and predictive ...

looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you're providing technical expertise, service management … quality service delivery. Conduct regular 1:1s, performance reviews, coaching sessions and development discussions. Monitor and manage service desk KPIs, SLAs, ticket volumes and customer satisfaction scores. Oversee day-to-day service desk operations, including workload allocation, resource planning and escalation management. Manage team attendance, performance and adherence ...

data into clear sales plans, sharper forecasts and practical opportunities for growth. Reporting to the Head of Sales, you’ll bring regional sales targets, customer opportunities and product priorities together into one joined up plan. You’ll challenge assumptions, investigate what’s driving results and help the business … sell to their customers. Specialising in digital commerce and direct-to-consumer solutions, the business helps automotive brands modernise their sales channels, improve customer experiences and unlock new revenue opportunities. With an established track record of supporting major automotive manufacturers, the company combines technology, industry expertise and digital innovation ...

Quality Engineers with a strong focus on both manual and automated mobile application testing. The successful candidates will be responsible for ensuring high-quality customer experiences across iOS and Android platforms. 6-12 month contracts, ASAP start, located in Chester. Start: ASAP Duration: 6-12 months Location: Chester … days a week onsite Rate: £360pd Inside IR35 Key Skills & Responsibilities Strong hands-on experience in manual and automated mobile application testing across iOS and Android platforms. Proven expertise in designing and implementing mobile automation frameworks using Appium and/or similar tools. Experience using BrowserStack (or equivalent ...

root cause analysis. Monitor service performance and drive continuous improvement across support operations. Work closely with DevOps and Engineering teams to improve reliability and customer experience. Requirements Experience leading a technical support, operations or DevOps team. Strong experience managing major incidents and high-priority escalations. Hands … troubleshooting and problem-solving skills. Experience supporting cloud-based or SaaS platforms. Good understanding of Linux environments. Exposure to Kubernetes and modern operational tooling is beneficial. Strong communication and stakeholder management skills. ...

root cause analysis. Monitor service performance and drive continuous improvement across support operations. Work closely with DevOps and Engineering teams to improve reliability and customer experience. Requirements Experience leading a technical support, operations or DevOps team. Strong experience managing major incidents and high-priority escalations. Hands … troubleshooting and problem-solving skills. Experience supporting cloud-based or SaaS platforms. Good understanding of Linux environments. Exposure to Kubernetes and modern operational tooling is beneficial. Strong communication and stakeholder management skills. WKCL1_UKTJ ...

future of the data engineering capability. THE COMPANY Our client is a well-established organisation operating at the intersection of data, technology and customer experience. They partner with a range of global brands to deliver innovative, data-led solutions across analytics, marketing and digital transformation. You'll join … solutions Support AI-enabled initiatives and emerging data products Help establish engineering best practices Support data modelling, reporting and analytics requirements YOUR SKILLS AND EXPERIENCE : Strong commercial experience with Python, SQL and cloud-based data platforms is essential Experience in marketing, advertising or media sectors is highly ...

future of the data engineering capability. THE COMPANY Our client is a well-established organisation operating at the intersection of data, technology and customer experience. They partner with a range of global brands to deliver innovative, data-led solutions across analytics, marketing and digital transformation. You'll join … solutions Support AI-enabled initiatives and emerging data products Help establish engineering best practices Support data modelling, reporting and analytics requirements YOUR SKILLS AND EXPERIENCE : Strong commercial experience with Python, SQL and cloud-based data platforms is essential Experience in marketing, advertising or media sectors is highly ...

role providing high-quality, timely technical support to clients — resolving technical issues, maintaining reliable client environments, and contributing to a consistent, professional customer experience. The Role You'll work across first- and second-line support, escalating complex or higher-risk issues appropriately. You'll be expected to take ownership … evidence and pass opportunities to the appropriate senior colleague Contribute to a positive, accountable team culture focused on dependable delivery, continuous learning and excellent customer service What We're Looking For Practical experience providing technical support in a service desk, managed service provider or similarly client-focused ...

work in a varied and highly technical environment. Job Role – Project Manager The Project manager is responsible for assigned projects from internal handover and customer kick-off through design, manufacture, integration, acceptance, commissioning and the end of the warranty period. The principal day-to-day interface between the customer and the delivery organisation. Duties – Project Manager • Act as the principal customer interface throughout project execution. • Lead multidisciplinary teams involving systems, hardware, software, mechanical, production, procurement, quality and support functions. • Understand and manage the lifecycle used to deliver bespoke electrical, electronic, software-controlled and electromechanical systems. • Establish ...

work in a varied and highly technical environment. Job Role – Project Manager The Project manager is responsible for assigned projects from internal handover and customer kick-off through design, manufacture, integration, acceptance, commissioning and the end of the warranty period. The principal day-to-day interface between the customer and the delivery organisation. Duties – Project Manager • Act as the principal customer interface throughout project execution. • Lead multidisciplinary teams involving systems, hardware, software, mechanical, production, procurement, quality and support functions. • Understand and manage the lifecycle used to deliver bespoke electrical, electronic, software-controlled and electromechanical systems. • Establish ...

LEAD (Logistics & Supply Chain, Web and Mobile) £525.00 pd Inside IR35 12 months Remote first, London visits (workshops) Web & Mobile experience I am partnered with a leading consultancy who have partnered with a global supply chain and logistics firm to help deliver evolution and innovation to their experience across web and mobile. The mission: Provide global UX leadership across web and mobile, establishing consistent, intuitive and connected customer experiences that reduce effort, improve task completion and support the broader strategy for customers experience. Core accountabilities Establish global UX principles, standards, design governance and success measures. ...

Responsible for leading the Agile delivery of application development and AI-driven solutions, ensuring teams deliver high-quality features, increments and releases aligned to customer and business needs. The role is delivery-focused but strongly embedded in modern practices, guiding multi-disciplinary development squads from initial discovery through development … development teams. Build trusted relationships with customers and internal product stakeholders. Ensure development deliverables meet quality, performance, security and acceptance standards. Skills and experience: Strong understanding of application development lifecycles and modern engineering processes. Passion for Agile, Scrum and iterative delivery with ability to coach teams. Experience delivering ...

will play a key role in supporting our Print Channel team, ensuring that our partners receive the right level of assistance on all relevant customer opportunities. This role offers an exciting opportunity to collaborate with internal teams and external partners to drive business growth and enhance customer experiences. ...

supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … subject matter expert, where you will train new team members, optimize setup workflows, and guide the team to deliver an outstanding online customer experience. What youll be responsible for Managing end-to-end product setup across multiple systems, maintaining high standards of data accuracy and supporting the team ...

Inside Sales Representative | GIS & Geospatial Technology Location: TBC Salary: Competitive, plus bonus Experience: 3-5 years We are looking for a commercially driven Inside Sales Representative to join a growing technology business operating within the GIS and geospatial software market. This is an exciting opportunity for a sales professional … enjoys building customer relationships, managing opportunities and closing deals. Working with a well-established partner ecosystem, including the Esri network, you will be responsible for converting qualified inbound enquiries into new business. Rather than focusing heavily on cold outreach, you will work with an existing pipeline of opportunities, guiding ...

They support a portfolio of large-scale enterprise customers across highly complex and mission-critical environments. A brand that is known for delivering premium customer experiences through industry-leading communication and collaboration technologies. They are now recruiting for an experienced interim Senior Unified Communications & AV Engineer … variety of technical responsibilities, including: Taking ownership of complex technical incidents through to resolution. Providing expert support for video conferencing and collaboration technologies. Managing customer communications, expectations and escalations. Troubleshooting issues across meeting room, AV and unified communications environments. Supporting software releases, upgrades and readiness activities. Partnering with engineering ...

role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impact Job Requirements Develop a deep understanding of customer’s strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp’s differentiated unified platform and solutions. Act as a trusted advisor … customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery ...

week in office) Employment Type: Full-Time An award-winning payments company transforming the way businesses and consumers move money. Through innovative technology, exceptional customer experiences, and a culture of continuous improvement, we are building the next generation of payment solutions. As they continue to grow, we are looking … high-performing software engineering teams, drive technical excellence, and help deliver scalable, secure, and resilient payment platforms. Must come from a .Net background with experience within either, Payments, Banking or Fintech environment with the ability to work in a fast paced environment. The Role As an Engineering Manager ...

products and services. Title: Sr. Escalation Engineer - Client Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this … provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years' experience securing the world's most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products ...

more informed decisions. You'll be responsible for generating new business, managing the full sales cycle, delivering engaging product demonstrations, and building long-term customer relationships. You'll also support existing clients, represent the business at industry events, and contribute to the continued growth of our platform across … relationships and raising awareness of our solutions. Work collaboratively with colleagues across commercial, technical and marketing teams to support business growth and improve the customer experience. What you'll bring: Experience in business development, sales, account management or customer success. Excellent communication and relationship-building skills. ...

This is a great opportunity for a people-focused individual to lead and develop the Digital Services team, improve technology support and deliver excellent customer service. You will help set priorities, encourage collaboration and knowledge sharing, and identify better ways of working to enhance the service provided across … knowledge sharing, mentoring and continuous learning. Create an inclusive, collaborative team environment where people feel supported and motivated to succeed. Help prioritise workloads, resolve customer issues and coordinate service coverage, including the out-of-hours rota. Build strong working relationships across IT teams, business functions and senior stakeholders ...

play a key role in enhancing and modernising mobile applications across iOS and Android , delivering new features, improving performance, and helping create a seamless customer experience. Key Responsibilities Develop and enhance mobile applications using React Native . Deliver new functionality and improve existing user journeys across iOS and Android … reliability, and security. Contribute to technical design, architecture decisions, and best practices. Support CI/CD processes and ensure robust testing standards. Requirements Proven experience developing mobile applications with React Native . Strong knowledge of JavaScript/TypeScript . Experience integrating APIs and backend services. Understanding of mobile ...

program We have an exciting opportunity for an DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone … looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you're providing technical expertise, service management ...

program We have an exciting opportunity for an DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone … looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you're providing technical expertise, service management ...