326 to 350 of 1,405 Customer Experience Jobs in the UK excluding London

role is based across Manchester/Leeds/York and operates in a hybrid environment with a salary of £43,934. Working in the Customer Experience Product team, you will turn insights into practical improvements, help manage the backlog and work with Digital, IT, Operations, Marketing and Customer Experience teams to deliver measurable customer value. #J-18808-Ljbffr ...

Your new company The Technical Customer Services person is responsible for providing high-quality technical support to customers, installers, partners, and internal stakeholders.The role involves diagnosing and resolving technical issues, supporting product configuration and setup, managing customer enquiries, and ensuring a positive customer experience throughout … Investigate faults, identify root causes and recommend appropriate solutions. Escalate complex technical issues to specialist teams where necessary. Maintain accurate and detailed records of customer interactions, investigations and resolutions. Prioritise and manage multiple support cases while meeting agreed service standards. Provide clear and concise technical guidance to both technical ...

site | £400-440 Day Rate This is an opportunity to join a well-established consumer-facing organisation undergoing a significant transformation within its customer marketing function. The project combines hands-on campaign delivery with strategic platform optimisation, offering the chance to make a tangible impact across customer communications … data utilisation, and marketing operations. The Company They are a recognised subscription-led business with a large customer base and a strong focus on customer engagement. Following a recent restructure, they have introduced a new customer marketing model centred around acquisition, retention, and customer journey planning. ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

consistent retailer strategy across the region. You will also lead a Bratislava-based team responsible for Amazon content excellence, ensuring an outstanding online customer experience across multiple European markets. What You Will Do Manage strategic relationships with major international retail partners across Europe. Build executive-level partnerships … growth opportunities. Lead and develop a team of content specialists supporting Amazon operations across multiple European markets. Drive continuous improvement in digital shelf excellence, customer experience, and online conversion performance. Support the development of sales capabilities through coaching, training, and certification programs. What We're Looking For Significant ...

called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture to turbo-charge our joint business and deliver outstanding customer experiences for our clients. The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences … world's largest Salesforce practices. Working alongside industry experts, Salesforce product specialists, and senior business leaders, you will help shape the future of customer service transformation for some of the world's most recognised organisations. As a Salesforce Service Cloud Lead you will: Serve as the Salesforce Business Group ...

richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed … drives strategic conversations with our clients that will contribute to retaining partnerships. They will own and lead the renewals process and enhance the customer experience, all while securing long-term commitments. Success will be defined by identifying key players involved in the decision making process, deciphering and communicating ...

wider business, including collaboration with our US Configuration teams, Solutions sales and sales teams, and sales enablement function To support an excellent onboarding experience for all Sellers and customers Responsible for supporting engagement within the team, being proactive with delivering CDW’s Leadership Model and encouraging … services remain at the forefront of CDW’s value added services and offer relevant services that bring value back to customers An overall excellent customer experience from our Configuration services High utilisation of the CDW Datacentre pre staging facility and the technical teams supporting it Our Configuration services ...

technological and organisational change. Brief Summary Our client have experienced significant growth over the past three years, increasing both the size of our customer base and the range and complexity of the products and services we support. As our hardware, software and connected systems continue to evolve … continuous improvement. The successful candidate will lead a team of lead a team of Support Engineers supporting both hardware and software across our UK customer base, while also providing technical escalation support for international customers when required. We are looking for someone with strong technical aptitude and the motivation ...

Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal stakeholders.The role involves diagnosing and resolving technical issues, supporting product configuration and setup, managing customer enquiries, and ensuring a positive customer experience throughout … Investigate faults, identify root causes and recommend appropriate solutions. Escalate complex technical issues to specialist teams where necessary. Maintain accurate and detailed records of customer interactions, investigations and resolutions. Prioritise and manage multiple support cases while meeting agreed service standards. Provide clear and concise technical guidance to both technical ...

Customer Support Technician Location: Weymouth, Dorset Salary: £25,000 - £35,000 Job Type: Full-time, Permanent A well-established technology business is seeking a Customer Support Technician to join its experienced technical support team at its Weymouth headquarters. This is a varied role combining technical customer support … repair, making it ideal for someone with a technical or engineering background who enjoys solving problems and working directly with customers. The Role As Customer Support Technician, you will provide technical support to customers via telephone, email and online platforms, helping to diagnose and resolve technical issues promptly. Alongside ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

Lead Service Designer - Digital Customer Experience Manchester | Hybrid - 3 days per week on-site £90,000-£100,000 + 5-10% bonus + benefits | Permanent Lead the design of services that shape the future. We're looking for an experienced Lead Service Designer to join a growing Digital … Customer Experience practice and lead complex transformation programmes across the UK. This is a high-impact role combining strategic leadership with hands-on design . You'll lead multidisciplinary teams, influence senior stakeholders and turn complex challenges into human-centred, scalable and AI-ready services. What ...

risk and improve outcomes. We’re looking for a Data Engineer to join our Norwich‐based team and play a key role in delivering customer‐facing data solutions. This is an opportunity to work directly with valuable insurance datasets, lead proof‐of‐concept initiatives, and help shape … data is delivered, automated, and scaled across the business. Why this role? This role offers a unique combination of data engineering, customer impact, and technical ownership. You’ll be trusted to lead underwriting proof‐of‐concept projects that help customers evaluate the value of Verisk data before making commercial ...

part of their expansion, they are seeking an experienced Head of Digital to lead their online growth strategy, optimise website performance and deliver exceptional customer experiences across all digital channels. This is an exciting opportunity for a digital professional looking to take the next step in their career, with … expertise. You will be responsible for maximising online sales and profitability through the continuous development of e-commerce platforms, digital marketing activity and the customer journey. Working closely with directors, sales teams, customer service and external partners, you will identify opportunities to drive traffic, improve conversion rates ...

About the role The Customer Technical Support Associate (SIRs) takes day to day responsibility for supporting a portfolio of fleet accounts across the UK and our growing customer base in Europe. (SIRs is an abbreviation for Service Calls, Installs and Removals.) The role supports … customer journey, including service calls, installations and removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday ...

Implementation Manager The Role Are you passionate about creating exceptional customer experiences and helping customers succeed from day one? Do you thrive in fast-paced environments where your ability to organise, educate, and build strong relationships sets customers up for long-term success? If so, this is an exciting … opportunity to join our Customer Success Team as an Implementation Manager. In this role, you'll play a key part in setting our customers up for long-term success - working closely with them to understand their goals and challenges and guiding them through the onboarding and implementation process. ...

Service Designer - Digital Customer Experience Manchester | Hybrid - 3 days per week on-site £80,000-£90,000 + benefits | Permanent Design better services. Create real-world impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex … closely with multidisciplinary teams to take ideas into delivery * Champion a holistic, user-centred approach to service design What we're looking for * Solid experience in service design, with a portfolio showing research through to delivery and impact * Strong user-centred design and research skills * Experience with service ...

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From … making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future. Behind every great customer experience are the processes that keep a business running smoothly. We're looking for a Process Owner to join our Commercial & Digital team. This ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … typed, well tested Python in a domain where silent mistakes are expensive What you’ll bring We don’t expect everything, but experience in several of these areas will help. Core skills Strong Python experience Experience building and operating backend services in production Comfort with cloud platforms ...

What you\'ll be doing This role suits someone who likes variety. The work spans infrastructure, integrations, AI pipelines, the product, our CI, customer calls, and internal projects. You\'d move between them as the work demands. You\'ll like it here if You\'d rather work across … tickets off a backlog. Small team, direct impact. What you ship reaches dealers around the world. StackCX is a fast-growing AI-powered customer experience platform, helping businesses transform how they manage customer interactions, improve performance, and drive better outcomes. Working with leading automotive and service-based ...

risk and improve outcomes. We're looking for a Data Engineer to join our Norwich-based team and play a key role in delivering customer-facing data solutions. This is an opportunity to work directly with valuable insurance datasets, lead proof-of-concept initiatives, and help shape … data is delivered, automated, and scaled across the business. Why this role? This role offers a unique combination of data engineering, customer impact, and technical ownership. You'll be trusted to lead underwriting proof-of-concept projects that help customers evaluate the value of Verisk data before making commercial ...

Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier...not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise … Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience. Ifyou'repassionate about technology, enjoy solving complex business challenges and want to be recognised as a trusted advisor,we'dlove to hear from ...

insurance for over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs. Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market … leading customer experience. From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable. As we continue to grow as an increasingly digitised business, our colleagues play a critical role ...

Role Title Customer Service Representative Type Full-time Permanent Sheffield S20 3FR 38 hours per week Role Function Customer Service Reporting to Senior Customer Service Manager Role Purpose A hybrid role combining customer service, operational support across systems, and EU exports. The role ensures excellent customer experiences, accurate technical guidance, and smooth coordination across internal systems, internal teams and 3PL partners. Key Responsibilities Customer Service Support Excellent customer service skills, both spoken and written Strong multi-tasking skills Respond to customer enquiries across phone, email, and social channels. Attention to detail ...