351 to 375 of 465 Customer Experience Jobs in the UK excluding London

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

transform the way customers shop online by delivering seamless, personalised, and data-driven experiences. As a fast-growing e-commerce business, they believe strong customer relationships are the foundation of long-term success. From a customer’s first interaction through to post-purchase engagement, every touchpoint matters. … shaping these experiences, driving loyalty, increasing lifetime value, and supporting sustainable growth. Role Overview As CRM Manager, you will own the end-to-end customer journey across email, SMS, and integrated platforms. You’ll be responsible for designing and delivering automated, personalised journeys that drive engagement, repeat purchase ...

Southwark? The Director of Digital & Resident Experience is not a maintenance role. It’s a creation role. Southwark is inviting a senior leader to “write the playbook” for what modern local government can be in a digitally evolved borough. Our role blends enterprise technology leadership with human-centred design … build a digitally safe, inclusive and future-ready environment for thousands of residents and staff alike. You’ll operate at the intersection of technology, experience and trust leading a transformation that looks outward to residents and local businesses, not inward to systems. With a refreshed digital strategy, a live ...

after customers to encourage repeat business. Key responsibilities Handle inbound enquiries via phone, email, and our website, responding promptly and professionally. Understand what the customer needs, recommend the right solution, and produce accurate quotations. Follow up enquiries and quotes to keep opportunities moving and close sales. Support outbound campaigns … order completion, ensuring details are correct and customers are kept informed. Work closely with colleagues to ensure smooth internal coordination and a great customer experience. What were looking for Sales and/or customer service experience (B2B). A confident, friendly, and professional communicator by phone ...

Goodfella pizzas. About the role: Nomad Foods is strengthening its OTC capabilities and enhancing core processes and systems to drive better efficiency, accuracy, and customer experience. The OTC SME Tech Lead will provide technical and process expertise across the OTC cycle, supporting continuous improvement initiatives, system enhancements, and harmonisation … Provide expert guidance on SAP SD and OTC best practices to ensure stable and standardised processes. Manage integrations with EDI partners, logistics providers, and customer platforms for improved data flow. Partner closely with Customer Service, Sales, Supply Chain, and Finance to ensure alignment of OTC improvements. Promote standardisation ...

through to implementation and post-deployment review. Work closely with Financial Crime Operations to ensure monitoring rules reflect real investigative outcomes and support positive customer experiences. Act as a subject matter expert on transaction monitoring systems, controls, and financial crime risk trends. Produce clear documentation and reporting to support … work from concept to delivery. You also enjoy sharing knowledge and supporting others to grow their data and analytical skills. What Youll Bring Proven experience in financial crime prevention, including transaction monitoring, fraud detection, or AML systems. Strong knowledge of financial crime legislation, regulatory expectations, and good customer ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

About Car Finance 247 Car Finance 247 is the UK's leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We're building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. … websites. You'll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience Key Responsibilities: Platform Development ...

join a specialist CRM agency during a period of significant growth and global expansion. You will play a key role in shaping data-driven customer strategies for major brands while helping elevate internal capability across analytics, CRM, and lifecycle strategy. The Company They are a well-established CRM agency … with a long track record of delivering customer engagement strategies for well-known consumer brands. Following recent investment and international expansion, they are entering a new phase of growth with global clients and new capabilities. The environment is fast paced, collaborative, and highly people-focused, offering plenty of scope ...

critical to driving innovation within the MES product line by embedding intelligent automation, predictive analytics, and generative AI capabilities that enhance operational efficiency and customer value. You will be a key contributor to the strategic roadmap, collaborating with product management, engineering, data science, and cloud teams to build scalable … Learning solutions leveraging Infor OS platform services and APIs. Drive the design and integration of AI/ML models into MES workflows, ensuring seamless customer experiences and operational reliability. Collaborate closely with cross-functional teams — Product Management, Software Engineering, Cloud Infrastructure, and Security — to align AI initiatives with business ...

Scientist – Partnership Optimisation Location: Leeds (Hybrid) Contract: Full-time About Protect Group Protect Group, established in 2016, is an innovative global technology leader enhancing customer experiences and revenue opportunities for businesses through AI-driven solutions. With over 400 partners across 75+ countries, we provide an intuitive widget that seamlessly … integrates with online sales platforms, dramatically improving customer satisfaction and boosting ancillary revenue through our core Refund Protection product. Our culture is defined by ambition, innovation, and excellence. Our Protect People embody these values, making a significant impact across sectors including Travel, OTAs, Hospitality, Transportation, and Ticketing . Role ...

sales professional with a consultative approach and a results-driven mindset. Comfortable working towards targets, you will balance performance with a strong focus on customer experience. You will demonstrate: Strong communication and relationship-building skills The ability to ask insightful questions and understand client requirements Resilience and consistency … driven sales environment A professional and credible approach when engaging senior stakeholders Required Experience & Skills Experience in Sales Development, SDR, BDR, Telesales, Lead Generation, or Business Development Background in a target-driven or KPI-led commercial role Confident using CRM systems , email outreach tools, and LinkedIn ...

client is known for. This role is suited to an experienced MSP professional who thrives on problem-solving, ownership, and delivering an outstanding customer experience. Key Responsibilities Act as the highest technical escalation point within the Service Desk, resolving complex and non-standard issues that cannot be resolved … root-cause analysis to a high professional standard Provide technical guidance, mentoring, and support to all levels of the service desk Maintain exceptional customer service standards, particularly in high-pressure or business-critical situations Identify recurring issues and contribute to problem management, root cause analysis, and long-term fixes ...

Connect API. You will own the roadmap to develop our APIs and will need to make important prioritization decisions to meet current and future customer needs (including fit-for-use for LLMs). Key to the role will be working with the API Architect and development team to ensure … engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience. KEY DUTIES AND RESPONSIBILITIES Champion the customer perspective, gathering feedback to inform API product decisions. Own and prioritize the product roadmap ...

international clients. With sustained growth, an exceptional client portfolio, and a people first culture, we combine technical excellence with a commitment to outstanding customer experience. As we evolve our security posture i nternally and for clients, this role is critical for shaping and delivering a mature, modern cyber practice. … perform investigations, and drive containment actions. Analyse vulnerabilities, confirm exploitability, and ensure fixes are deployed. Review firewall rules, email security controls, and endpoint configurations. Experience: Proven experience in a security leadership or senior security operations role ideally within an MSP or high-variability environment. Demonstrable success delivering real ...

thrives on innovation and enjoys working across a diverse technology stack. The systems you’ll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You’ll Do Data Pipeline Development: Design … soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We’re Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala ...

company car + benefits + overtime Are you a hands on technician who loves solving problems, working with cutting-edge machinery and delivering great customer service? We’re looking for a Field Service Technician to join a highly successful global business within their UK Services Team, someone who takes … complex equipment performing at its best. This role is ideal for a technically minded professional with strong mechanical and electrical aptitude, a passion for customer interaction and the ability to think on their feet. You’ll be the face of the organisation on-site, supporting our advanced mail opening ...

high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide range of systems … relevant technical teams where required Providing clear communication and regular updates to users Contributing to knowledge base articles and continuous service improvement About You Experience in an IT Service Desk or IT Support role, ideally within a professional services environment Strong customer service mindset with excellent communication skills ...

hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value … bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing ...

leadership to ensure projects are delivered on time, within scope, and to a high standard - all while upholding the company's commitment to exceptional customer experience. Key Responsibilities Lead and manage multiple concurrent IT and digital transformation projects for SME and mid-market clients. Coordinate internal technical resource … client requirements and contributing to solution design. Ensure delivery aligns with internal governance, quality processes, and industry best practice. What You'll Bring Demonstrable experience managing IT or technology projects within an MSP or IT services environment. Strong understanding of technologies such as Microsoft 365, Azure, networking, and modern ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales Manager … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales Manager … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales Manager … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales Manager … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

Competitive + Commission Slough/Heathrow Approach, UK (On-site) Permanent full time Were hiring a Customer Renewals Associate to join ourteam in Slough -a role designed for someone at the start of their professional career who wants to learn, grow, and make a real difference from day one. … understand their renewal options and ensuring they continue to feel supported, informed, and confident in choosing IRIS Software Group. No previous renewals or software experience is needed. What matters most is your willingness to learn, your ability to communicate clearly, and your interest in building strong relationships. Why This ...