351 to 375 of 461 Customer Experience Jobs in the UK excluding London

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

customers through brands such as VOW, Banner and Truline. We combine market-leading logistics with innovative ecommerce and product solutions to deliver an exceptional customer experience. The Role We're looking for a detail-driven Product Data Executive to join our team on a 12-month maternity cover basis. … Analytical mindset with the ability to manage and interpret data Confident communicator and team player Able to manage multiple tasks and meet deadlines Desirable Experience using ERP or PIM systems Previous experience in product data, buying or merchandising environments Why Join EVO? Exposure to multiple areas ...

troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory and endpoint technologies, including Intune and Autopilot. - Deliver migrations, infrastructure upgrades and technology rollouts. … Strengthen security, share knowledge and mentor colleagues to improve service delivery. What youll bring: - Proven senior IT support experience and strong troubleshooting skills. - Deep knowledge of Microsoft 365, Azure and endpoint management, alongside experience in networking and virtualisation. - Confidence delivering technical projects and working with colleagues, customers ...

troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory and endpoint technologies, including Intune and Autopilot. - Deliver migrations, infrastructure upgrades and technology rollouts. … Strengthen security, share knowledge and mentor colleagues to improve service delivery. What youll bring: - Proven senior IT support experience and strong troubleshooting skills. - Deep knowledge of Microsoft 365, Azure and endpoint management, alongside experience in networking and virtualisation. - Confidence delivering technical projects and working with colleagues, customers ...

troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory and endpoint technologies, including Intune and Autopilot. - Deliver migrations, infrastructure upgrades and technology … rollouts. - Strengthen security, share knowledge and mentor colleagues to improve service delivery. What you'll bring: - Proven senior IT support experience and strong troubleshooting skills. - Deep knowledge of Microsoft 365, Azure and endpoint management, alongside experience in networking and virtualisation. - Confidence delivering technical projects and working with colleagues ...

focused Software Developer to join the team working closely with the Technical Lead. To support their customers and the business, they have a customer-facing website and a bespoke back-office Policyholder System, along with reporting capabilities. They have a roadmap of enhancements and improvements to ensure these systems … motivated individual who enjoys a challenge whilst acting with integrity at all times. Key Responsibilities Maintain and enhance the back-office policyholder system and customer-facing MyPolicy website. Develop new computer systems, when appropriate. Provide technical analysis, design and development capabilities. Liaise with your colleagues to ensure each solution ...

thinking technology solutions provider, as a Front-End Software Development Apprentice and become part of its exciting Innovation Hub. Role Front-End Development & User Experience: Learn to build visually appealing, accessible and user-friendly interfaces using JavaScript, HTML and CSS. Work with colleagues and customers to understand requirements … solutions and AWS infrastructure, to create functional, scalable software. Explore AI tools and agentic software engineering to improve user experiences, automate tasks and enhance customer service solutions. Version Control & Team Collaboration: Use Git to manage code, contribute to projects and collaborate with developers through code reviews and feedback. Take ...

looking for an Ecommerce Website Specialist who will take ownership of our online store and help ensure customers have a smooth and engaging experience when shopping with us online. You'll be responsible for keeping our website up to date, making sure products are displayed correctly, improving how customers … find us online, and helping to generate more sales through digital marketing activity. This is a fantastic opportunity for someone with Shopify experience who enjoys a varied role that combines website management, digital marketing, content creation and data analysis. This is a permanent, hybrid role working 3 days ...

looking for an experienced Senior Retail Marketing Manager to lead retail channel marketing across EMEA, working at the intersection of brand, retail, commercial and customer experience. This is a high-impact role for someone who understands that great retail marketing is about far more than simply creating campaigns. … Looking For We're looking for someone who combines strong retail marketing expertise with commercial and analytical thinking. You'll ideally bring: 6+ years' experience in retail channel marketing, partner marketing or a closely related discipline. A strong understanding of retail economics, channel performance and marketing ROI. Experience ...

search for a Technical Support Specialist to join their growing team. This is an opportunity for someone who enjoys a blend of technical troubleshooting, customer interaction and product support, working with customers to diagnose issues, provide solutions and deliver an exceptional customer experience. What you'll be doing … Providing technical support and troubleshooting assistance to customers Managing customer cases from initial enquiry through to resolution Investigating product, hardware and software-related issues Handling complex queries and escalations Supporting repair, warranty and replacement processes Working closely with internal technical, product and operational teams Maintaining accurate records using ...

this position of: Business Development Manager CCTV, Access Control & Telecoms Typically, this person will be responsible for generating new business opportunities, developing long-term customer relationships and managing the full sales cycle for CCTV, Access Control, Telecoms and Networking solutions across the South Cotswolds and surrounding areas. Duties … Development Manager will be: Identify and generate new business opportunities across commercial and premium residential markets. Prospect, qualify and develop new sales leads. Attend customer meetings and carry out site surveys to understand client requirements. Prepare accurate quotations and tailored proposals. Present CCTV, Access Control, Wi-Fi and Telecoms ...

successful candidate will be responsible for the development, maintenance, enhancement, and optimisation of enterprise-level websites and digital platforms built on the Sitecore Experience Platform (XP) and associated Microsoft technologies. Working closely with Digital Product Owners, UX Designers, Digital Marketing teams, and technical stakeholders, you will deliver scalable, high … performing digital solutions that provide exceptional customer experiences while supporting business objectives. This role is ideal for someone who enjoys both project-based development and ongoing support of business-critical digital platforms. Above all else, we're committed to the care and improvement of human life. It's this ...

scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation … Analyse identity stitching, profile unification, and data ingestion processes, identifying gaps and inconsistencies. Define the technical requirements needed to support scalable personalisation, activation, and customer experiences across channels. Provide guidance and coaching to client stakeholders and delivery teams, including senior audiences. Your Skills & Experience Strong hands-on experience ...

months. This is an exceptional opportunity to leverage your expertise in machine learning and statistics to drive impactful data science solutions that enhance customer experiences and optimise business operations. Role Overview: As a Data Scientist, you will be at the forefront of developing and deploying machine learning models that … directly influence decision-making processes, customer service, and overall business performance. Your work will involve: Designing and implementing robust machine learning models and data pipelines. Experimenting with innovative approaches to translate complex business challenges into actionable data science solutions. Evaluating model performance through rigorous statistical analysis and assessing business ...

senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation … risk into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion ...

Innovation Hub. Role Software Development & Innovation: Contribute to front-end and back-end projects, explore emerging technologies and identify opportunities to improve efficiency and customer experiences through innovative software and AI solutions, including agentic software engineering to automate tasks and workflows. Front-End & Back-End Development: Learn to build … JavaScript, HTML and CSS, contribute to design briefs and mock-ups using Figma, and develop back-end solutions using Python and AWS infrastructure services. Customer Requirements & Team Collaboration: Work with colleagues and customers to understand requirements, project scope and expected outcomes, contribute to task estimates, share improvement ideas, identify ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with ...

enhance the overall digital shopping experience. Working as part of our marketing team, you will boost online visibility, increase sales, and foster strong customer engagement. Key Responsibilities Strategy & Growth: Develop and implement comprehensive e-commerce strategies to achieve sales targets and improve customer experience. Website Management: Oversee daily … projects simultaneously while consistently delivering high-quality results on time. Key Requirements Proven background in a Senior E-Commerce Executive or Specialist role. Practical experience managing CMS platforms (e.g., WordPress). Strong knowledge of SEO best practices, Google Ads, and digital marketing strategies. Proficiency in Google Analytics and Microsoft ...

maintain consistent ITSM processes, service governance, SLAs and operational reporting. Drive continuous improvement across service management functions, identifying opportunities to improve performance, efficiency and customer experience. Manage relationships with senior stakeholders, including VP and C-suite leadership. Oversee supplier performance, ensuring third-party providers meet agreed service levels … meaningful service performance metrics, dashboards and executive-level reporting. Provide leadership and direction during critical incidents, ensuring effective communication and timely resolution. Essential Skills & Experience 10+ years' experience in IT Service Management , including at least 3 years in a senior leadership position such as Head of Service Management ...

someone who is working within E Commerce and online Duties: To Develop and implement comprehensive E-commerce strategies to achieve sales targets and improve customer experience. Manage daily website operations, ensuring seemless functionality and user friendly navigation across platforms such as wordpress and other CMS tools. Optimise product listings … descriptions, promotional banners and social mediate posts to attract and retain customers. Manage B2B marketing Monitor industry trends Requirements for the role: 1. proven experience in management of E Commerce platforms with a strong understanding of SEO, B2B Marketing and digital advertising strategies. 2. Proficiency in Shopify, adope photoshop ...

closely with the Executive Team, senior leaders, Boards and business stakeholders, shaping technology vision, influence investment decisions and ensure digital capability supports organisational priorities, customer outcomes and long-term sustainability. Technology strategy and executive leadership: Lead the ICT and Digital Transformation Strategy, translating organisational ambitions into a clear, deliverable … commercially sustainable. Digital innovation, AI and automation: Identify opportunities to harness emerging technologies, automation, AI and low-code solutions to improve services, enhance colleague experience, reduce unnecessary manual work and deliver measurable organisational value. Investment, commercial management and value: Oversee technology investment, budgets, strategic procurement and supplier relationships, balancing ...

patented, cross-cloud, decentralized collaboration technology leverages advanced Privacy-Enhancing Technologies (PETs) to radically transform how companies generate audience intelligence and drive better customer experiences. As the foundational infrastructure underpinning WPP Open, InfoSum powers trusted data collaboration across every cloud, client, and capability. Job Overview: As a Software Engineer … InfoSum's security and privacy policies, and be attentive to information security at all times in the performance of duties for InfoSum. Requirements4+ years experience with Go; JavaScript experience would be nice to have. Familiarity with api-design, json schemas and docker. Strong understanding of software development methodologies ...

Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology … looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you're providing technical expertise, service management ...

Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through … looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you're providing technical expertise, service management ...

interact with existing services, APIs and business logic, laying the foundations for a wider AI strategy focused on intelligent automation, agentic workflows and personalised customer experiences. This is a senior, hands-on position offering significant technical ownership, architectural influence and direct collaboration with the CTO and wider engineering teams. … technical architecture, delivery priorities and the wider AI roadmap. Provide technical leadership, mentor engineers and drive the adoption of AI Key Requirements Strong commercial experience in senior backend, platform or software engineering roles, with the ability to lead technical design and delivery. Advanced TypeScript, JavaScript and Node.js experience ...