351 to 375 of 803 Customer Experience Jobs in the UK excluding London

solutions. This is a people‐led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value. What … ROI. Build, develop, and coach teams responsible for migration delivery, activation support, and migration‐related sales support. Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities. Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical ...

which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication … architectural decisions, champion engineering best practices, and help drive improvements in quality, performance, security, and scalability. Your work will directly influence product outcomes, customer experience, and the future direction of our platform, while helping to grow and support the engineers around you. Technical Skills Experience building ...

Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … ensuring the successful adoption and utilisation of the company’s solutions in order to secure renewals, working with internal experts. About You Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing ...

solutions. This position offers an exciting opportunity to contribute to a fast-paced environment where your proactive approach and customer-centric mindset will make a significant impact. Duties: Generate and secure new sales opportunities across networking, IT infrastructure, and cybersecurity solutions Build, manage, and progress a robust sales pipeline … while providing reliable revenue and profitability forecasts Produce compelling proposals, pricing documents, and customer presentations aligned with client requirements Monitor market developments, emerging technologies, and competitor activity to strengthen customer engagement and sales strategies Develop long-term relationships with existing clients to maximise retention and identify growth opportunities ...

Darwen (2-3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric organisation operating across a large network … ROLE As a Senior Marketing Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with a clear line of sight to business impact. Specifically, you can expect to be involved in the following: Analyse customer and transactional ...

identifying opportunities to introduce additional business services where appropriate. This is a varied sales role where you'll manage your own pipeline, build lasting customer relationships and work towards achievable sales targets in a supportive environment. Key Responsibilities Generate new business opportunities through outbound sales activity Handle inbound customer enquiries and convert opportunities into sales Build strong relationships with SME business customers Understand customer requirements and recommend suitable connectivity solutions Prepare quotations and negotiate pricing and contract terms Manage your sales pipeline using Salesforce CRM Achieve and exceed individual sales targets and KPIs Identify opportunities to cross ...

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

progression Location – Nottingham or Solihull Fixed term – 12 months Join E.ON EIS as a Digital Content Specialist and help shape the future of our customer experience! Are you passionate about creating engaging digital content that drives business growth? At E.ON, you will play a vital role within … Market team, supporting the delivery of compelling content across multiple digital channels. Your expertise will enhance customer engagement while aligning with brand and technical standards to ensure consistency and quality. Main responsibilities of the role Create engaging website content and digital experiences that support business objectives. Lead content initiatives ...

critical role in driving the growth of NEP Connects managed services connectivity, and media solutions portfolio, identifying, developing, and closing large, complex, and strategic customer opportunities. The role holder will work closely with NEP Connect customers to understand their end-to-end operational, technical, and business challenges, shaping scalable … that deliver long-term value. The role requires strong leadership of cross-functional and virtual teams across the NEP Group, ensuring solutions meet both customer needs and NEP’s commercial and operational objectives. Success will be measured through the delivery of sustainable, profitable growth, strong customer partnerships ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

finance leadership, you will own and transform the entire Q2C and O2C process — from contract management and billing through to collections, cash application and customer onboarding. You will be a key driver of cash conversion improvement, customer experience and the adoption of automation and AI across … Quote-to-Cash and Order-to-Cash process across the business Map, review and optimise all O2C workflows to improve controls, efficiency and customer outcomes Drive process standardisation and scalability to support ongoing growth and future acquisitions Partner with Sales, Commercial Operations, Customer Success, Finance and Technology ...

Probation Are you an organised, proactive individual who thrives in a fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become … member of their busy operations team. This is an excellent opportunity for someone with experience in service coordination, engineer scheduling or planning who enjoys keeping things running smoothly and ensuring customers receive a first-class service. The Role As a Service Desk Controller, you'll be at the heart ...

enablement of performance frameworks. Enable data-led continuous improvement across markets. Culture, Inclusion & Advocacy: Champion inclusive and accessible customer experiences. Contribute to CX communities, knowledge sharing and cultural initiatives. Skills & Experience: Experience in global digital product ownership or transformation roles. Strong understanding of conversational platforms … Week (Full and part time applications will be considered for this position) If you are interested in this role and have the skills and experience required Apply ...

strategic goals . Leading business systems, development teams, and business intelligence capabilities, you will enable real-time operations across order management, routing, sortation, and customer experience —ensuring our technology continues to support growth, innovation, and operational excellence. Key Responsibilities Define and deliver the business systems architecture and roadmap … aligned to company strategy Lead the evolution of core platforms including order management, routing, optimisation, tracking, billing, and customer-facing systems Identify opportunities to enhance, replace, or integrate systems to improve performance, efficiency, and security Lead large-scale transformation and system implementation initiatives Delivery & Operations Oversee prioritisation and delivery ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platform-and we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (Up to £70,000) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution … Lead Business Analyst, you'll provide expert leadership across business analysis, requirements management, and user-centred design, helping to turn ambitious strategies into practical, customer-focused solutions. Where you fit in: As our IT Lead Business Analyst, you will: Lead complex business analysis activities to shape strategic change, inform ...

regional sites. You will enjoy enjoys being out on the road, meeting people, and solving problems face-to-face. This is a hands-on, customer-focused role where you’ll be the go-to IT expert across several sites in the region. You’ll take ownership of onsite … systems are maintained and issues are resolved quickly Leading local IT projects, upgrades, and installations Building positive relationships with stakeholders and delivering a great customer experience What we’re looking for Previous experience in a Field Engineer or similar onsite IT support role Previous VIP/White ...

your role" In this dynamic and fast paced role, you will play a key part in attracting customers to George.com by optimising our onsite experience through a range of digital tools, platforms and techniques including Algolia and Salesforce. You will champion the customer journey, ensuring our online shoppers … enjoy an easy, fast and friendly experience every time they visit the site. Key Responsibilities Customer Experience & Site Optimisation Attract and engage customers through effective use of tools and systems such as Algolia, Salesforce and onsite optimisation platforms. Conduct daily onsite walks and analyse performance data ...

Project Managers. Projects are undertaken primarily to deliver technology driven change in support of the evolving technology landscape however given the wider financial backdrop experience of delivering IT change in a financially regulated environment would be an advantage. What does the job involve? Managing the delivery of a portfolio … potential risk to consumer outcomes posed by the project Ensure that all duties are carried out with the aim of protecting customers and improving customer experience Supporting and enabling the business to achieve its regulatory requirements, including consumer duty Competence, knowledge and skills Strong technical knowledge and experience ...

role in enabling the infrastructure that keeps the UK connected. You'll be responsible for translating strategic priorities into operational success, driving transformation, improving customer outcomes and ensuring Cornerstone continues to deliver at scale. Your leadership will directly influence performance, innovation, operational excellence and long-term business growth. This … decision making. Lead and inspire matrix, multifunctional and remote teams, building a culture of accountability, collaboration and high performance. Champion transformation initiatives that enhance customer experience, operational efficiency and organisational effectiveness. Establish clear performance frameworks, reporting and governance to provide visibility of delivery health, opportunities and risks. Foster ...

successful candidate will complete the Level 2 Customer Service Practitioner Apprenticeship while working alongside experienced colleagues to support customers, understand their needs and deliver a high-quality service experience. Role Communicate with customers, colleagues and external stakeholders using appropriate methods including telephone, email, online platforms, video calls and face … face communication. Provide professional and friendly support to customers, understanding their needs and helping to identify suitable solutions. Respond to customer enquiries accurately and within agreed timescales. Build positive relationships with customers by listening carefully, asking appropriate questions and managing expectations. Provide information, guidance and support regarding Hivebyte Technology ...

accurate, compliant payroll services across the UK and Republic of Ireland. Managing five payrolls for over 700 employees, you'll ensure an excellent employee experience while driving continuous improvement, governance, and payroll best practice. You'll be an experienced payroll professional with strong technical knowledge, excellent attention to detail … customer-focused approach. Confident working with payroll systems and data, you'll build strong relationships, solve problems, and identify opportunities to improve processes and deliver outstanding service. Main Responsibilities Payroll Leadership & Operations Ensure all payrolls are processed accurately, on time, and in full compliance with UK and ROI legislation ...

life easier, faster and more enjoyable for our customers. That's why we're looking for a Lead Delivery Manager to join our Digital Customer Experience (DCX) tribe. This is a chance to lead the delivery of high-profile initiatives that directly impact how customers shop with us. … delivery of large, complex initiatives across multiple product squads and strategic programmes Creating the clarity, focus and momentum that enables teams to deliver valuable customer outcomes consistently Working closely with Product Managers, Engineers and Designers to align priorities and turn ambitious roadmaps into reality Removing blockers, managing dependencies ...