376 to 400 of 769 Customer Experience Jobs in the UK excluding London

to work for a technology company developing cutting-edge imaging systems. Having grown rapidly, they are looking to bring on a Drone Pilot to work within their technical and customer support team. This team operates advanced drone systems in live customer environments, supports onboarding, and contributes to product development and testing. This role ideally suits an experienced drone … annual performance-based bonus + stock option plan + benefits package (including pension scheme and private health insurance). Requirements for Drone Pilot Operator Ideally, you will have demonstrated experience operating drones, however, graduates with a strong understanding of flight navigation and the mechanics that power a drone are encouraged to apply Any familiarity with UAV mission planning software … in a position to travel frequently - this idea should excite you, as travel can be global and at short notice Excellent interpersonal and communication skills, with a focus on customer experience. Ability to work independently in field conditions and collaboratively across teams. Experience in the following is beneficial: Multispectral or thermal imaging payloads; precision agriculture; remote sensing; environmental More ❯

strong business analytics and BI skills. About Our Client A leading financial services provider supporting the automotive industry, offering innovative financing, leasing, and insurance solutions. They focus on enhancing customer experiences through data-driven decision-making, business intelligence, and advanced analytics. Job Description The Business Data Analyst will gather and analyse business requirements, translating them into actionable insights using More ❯

We are looking to strengthen our programme transformation office to deliver on initiatives to enhance our clients hospitality operations, guest experience, and technology capabilities across. We are seeking an experienced and driven Project Manager (PM) with a solid background in hospitality operations and a strong understanding of Hospitality technology landscape to join our Transformation Office. This role is pivotal … assurance in documentation and stakeholder engagement. Required Skills & Qualifications: Minimum 5+ years of project/programme management experience. Strong background in hospitality operations, preferably within hotels, F&B, or customer experience delivery. Proven ability to take early-stage transformation ideas through to funded programmes. Familiarity with Hospitality/Hotel technology ecosystem, including platforms like PMS, POS, Digital/… and mobile/web guest interfaces. Exceptional communication and influencing skills with senior stakeholders across commercial, operations, IT, and finance. Strong leadership in agile, waterfall, and hybrid delivery models. Experience in working with cross-functional UK and international teams. Preferred Qualifications : Degree in Business, Hospitality Management, IT, or related field. Project Management certification (PRINCE2, PMP, Agile/Scrum) preferred. More ❯

committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have: A base in Leeds with working experience of an incident response model and fluency with observability and monitoring (Prometheus, Grafana) Experience defining alerts and implementing dashboards from existing monitoring and logging data Relentless focus on … customer experience with good understanding of security best practice Fluency in cloud infrastructure (AWS) - using Infrastructure as Code (Terraform, Git), building automated pipelines (Gitlab CI, Lambda) with experience with a container orchestration platform (Kubernetes, Helm). What we offer: Our roles offer more than just a job, you'll become part of the evoke! We have created More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: * Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Data Integration and Data Migration experience * Excellent communicator, capable of engaging at all levels with stakeholders * Must More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: * Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Data Integration and Data Migration experience * Excellent communicator, capable of engaging at all levels with stakeholders * Must More ❯

of ground-breaking product innovation for its 700+ global customers, Be a Luminance ambassador and evangelist and a strategic partner to the leadership team; Opportunity to work closely with customer base - which includes blue-chip organisations such as DHL, AMD and LG - to ensure maximum value from the technology and drive a first-class customer experience And … much more Legal knowledge is a must - a minimum of 3+ years as a qualified lawyer (with no upper limit), either in-house or private practice experience, preferably in commercial and corporate contracts A self starter, able to work autonomously and as part of a team Able to act as a representative of the company's leadership team in … strategic customer and/or partner relationships. Strong interpersonal skills with the ability to foster strong customer relationships and develop an in-depth knowledge of the product to meet individual business requirements Able to manage multiple projects, adhere to timelines, adapt to shifting priorities, all with an attention to detail and eye for what moves the needle Excellent More ❯

services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. The role itself is office based from either Bridgwater (TA6 4RN), Eastleigh (SO50 5PB), Ashford (TN23 1PP) or Worthing (BN11 1RY), however SCW is an agile and flexible … allowing remote working, however individuals may need to work onsite when required or requested. The Service Desk is a fast-paced environment where time management is essential to success, customer satisfaction is key, and we strive to provide the best possible service to our customers at all times. Some average stats are below to demonstrate some of the pressures … enthusiastic self-motivated individual who can work both alone and as a member of a wider team. You will need to have excellent communication skills and provide a professional customer experience. Effectively prioritising your workload is paramount to this role. You will be required to possess strong problem-solving skills and be able to share this knowledge with the More ❯

Permanent Start Date: ASAP About the Opportunity Join a critical technology team at a leading global financial institution, where your expertise as a seasoned software engineer will directly impact customer experience and business growth. This is not a typical contractor role - we're seeking a top-class, accomplished software engineer with a strong and credible career history, preferably … at least one core language: Java/Spring Boot , TypeScript/React/Angular, Golang, or Python Strong problem-solving skills with the ability to simplify complex technical concepts Experience mentoring and leading engineering teams Excellent communication skills to engage technical and non-technical stakeholders alike Confidence in navigating, integrating, and developing solutions across multiple systems Solid understanding of … software architecture, design patterns, and secure coding best practices Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and CI/CD pipelines is a plus Familiarity with SQL/NoSQL databases and version control systems like Git Strong leadership and ownership mindset with a commitment to engineering excellence What's In It for You Competitive salary range More ❯

driven innovation within one of the UK's leading investment platforms. Visa sponsorship may be available for exceptional candidates. The ideal candidate will have a minimum of 5 years' experience in data science or a related field, with extensive knowledge of advanced statistical analysis and machine learning algorithms. Proficiency in Python, R, and SQL is essential. As a Senior … Data Scientist, you will play a key role in developing data solutions that drive business strategy, improve customer experience, and enhance operational efficiency. Join AJ Bell and be part of a forward-thinking organisation that values expertise, innovation, and continuous learning in a collaborative environment. Position: Senior Data Scientist Job Type: Full-Time Location: Manchester About the Role … incorporating new techniques and technologies as appropriate Contribute to the development of best practices and standards for data science workflows within the organisation Qualifications Minimum of 5 years of experience in data science or a related field Extensive knowledge of advanced statistical analysis and machine learning algorithms Proficiency in programming languages such as Python, R, and SQL Familiarity with More ❯

not hard and fast rules. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you. FanDuel Group is a world-class team of brands and products that deliver sports betting, gaming and entertainment to millions of … Position We are hiring for two Software Engineering Managers across our Account vertical within FanDuel. Our Account vertical is responsible for some of our most critical services and complex customer journeys such as user sign-ups, login and verification. As a manager, you'll help to own and drive the technical strategy within your product delivery team and across … to problems while influencing the roadmap and ensuring we deliver truly viable features and products Own the day-to-day managing of software development, where you are accountable to customer experience, project prioritisation, software quality and system maintenance Measure, own and drive predictability through Operational Excellence and transparency through data and KPIs Work closely with stakeholders from across More ❯

+ Bonus + Benefits Are you a data-driven ecommerce professional with great analytical skills and a commercial edge? Do you thrive on transforming insights into impactful customer experiences? If so, we want to hear from you. We’re looking for a strategic and hands-on E-commerce Specialist that combines ecommerce knowledge and marketing analytics to create engaging … and optimized online shopping experiences that drives sales and customer satisfaction. What You’ll Do: Drive online success across through insight-led merchandising strategies Account manage brands and lead quarterly performance reviews Collaborate across Digital, Marketing, Product, and Supply Chain teams to shape online category strategy Deliver end-to-end plans—from pitch to contract re-sign—with a … sharp commercial focus Use tools like Adobe Analytics and Google Trends to turn data into action What You Bring: Proven experience in B2B or B2C digital merchandising, online trading or ecommerce management. Strong analytical and commercial acumen - using Excel/analyzing and presenting data A proactive, relationship-driven approach and a passion for the customer experience Location More ❯

fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the … on validating and overseeing the risks associated with all models across Starling, particularly those involving advanced modelling techniques (including AI). If you have model validation/model build experience and are eager to be part of the team that plays a vital role in model risk management, we want to hear from you! As a Senior Analyst - Model … and presenting at committees. Engaging and forming close relationships with the key stakeholders to enable good model risk management practices throughout the model lifecycle. Ideally 2-3 years of experience in model validation or model development. Expert in the use of analytical tools such as Python/R/SQL/SAS and spreadsheets. Some knowledge of regulatory and More ❯

Software Support Analyst Application Deadline: 31 August 2025 Department: Customer Support Employment Type: Permanent - Full Time Location: Coventry, UK Reporting To: Elizabeth Ambrose Description As a Software Support Analyst (internally known as Service Desk Analyst), you will be the first point of contact for all customers regarding software related issues. Requests will come through to the service desk via … phone, email and web chat so it is important that you possess excellent written and oral communication skills and can deliver high levels of customer service at all times. All enquiries must be logged on to the Service now application so that all tickets can be effectively tracked and managed and you will be expected to provide first line … and timely escalation of issues and keeping customers informed of progress and/or resolution. You will be expected to identify opportunities to improve the service provided to our customer base and ensure that at all times the company is represented as professional, courteous and helpful. Key Responsibilities • Provide 1st Line Support to all customers (both internal and external More ❯

with others in a team-focused workflow. You will be responsible for helping to define and drive the success of the complete product, including defining requirements, assessing accuracy, streamlining customer experience, and enabling end-user applications. Key Responsibilities Design, prototype and implement innovative computational and/or statistical algorithms to extract meaningful biological signal from sequencing assays. Implement … emerging requirements. Clearly communicate technical methods and findings across internal teams with diverse expertise. Prepare internal and external facing technical documentation and marketing assets related to project research. Key experience and skills requirements You will have a strong background in computer science, algorithms, statistics, and/or digital signal processing in addition to expertise in genomics, next generation sequencing … and biotechnologies. Our ideal candidate will have a track record of both innovative and pragmatic bioinformatics methods development and delivery, be a proven team player with leadership skills and experience and have the following: Expertise in genomics and experience with analyzing error modes and actionable signal in genomic data sets Expertise in algorithms for NGS secondary analysis: Mapping More ❯

and key strategic partners. Cultivate relationships with senior-level stakeholders to expand business opportunities. Go-tomarket strategy for key prospects within a specific market. Take complete responsibility for the customer experience during the onboarding of a new customer, with the assistance of the mobilisation team. Hunt for sales opportunities and help maximise sales potential The Successful Applicant … Proven experience in a sales role, ideally within the business services industry. Strong interpersonal and negotiation skills to engage with clients effectively. Ability to work independently and manage multiple priorities. Proficiency in using CRM software and other sales tools. A results-oriented mindset with a focus on achieving and exceeding targets. Excellent communication skills, both written and verbal. Knowledge More ❯

an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an … within the client organization. Set up meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with … Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. More ❯

and visibility beyond paid media, through PR and product development. Our ideal candidate will have a similar background in acquisition marketing at an ecommerce business, be able to demonstrate experience with a creative portfolio, and be able to instil the confidence the paid accounts will be in safe hands from day one. Due to the flexibility of the company … for working parents). This is a wonderful opportunity to join a fast-growing and highly rated retail organisation, whose passion is delivering on their promises and passion for customer experience is second to none. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international More ❯

and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the … variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after … Transcript Shift Leader "You have the opportunity to develop and progress, McDonald's has such a great training programme and has supported me to become a Shift Leader." Transcript Customer Experience Leader "McDonald's help me do the job I do by letting me be myself." Transcript MEET THE McD's TEAM Full Time Staff Member 5am-12am More ❯

Performance Data Analyst Location: Eurocentral (must live locally or drive due to location) Salary: £35,000 to £40,000 depending on experience Hours: Monday - Friday, 7am-5pm (e.g., 7-3 or 8-4), plus 1 in 5 weekends (7-3 Sat & Sun), with RDOs typically following - 37.5 hour week Contract: 3-6 months initially As a Performance Analyst, you … ll use data to improve customer experience and operational performance across our delivery teams. You'll work closely with regional management and the Field Team to identify risks, provide insights, and support business improvement through data-driven strategies. You will be office based, with some flexibility after training to work hybrid. Key Responsibilities: Analyse complex delivery and customer … clearly to senior managers to support operational understanding What We're Looking For: Advanced Excel skills (formulas, pivot tables, Power Query, Macros, VBA) and strong Microsoft Office proficiency Proven experience in analytical roles managing large data sets Excellent communication and relationship-building skills at all levels Ability to translate data insights into actionable business improvements Strong problem-solving skills More ❯

Performance Data Analyst Location: Eurocentral (must live locally or drive due to location) Salary: £35,000 to £40,000 depending on experience Hours: Monday - Friday, 7am-5pm (e.g., 7-3 or 8-4), plus 1 in 5 weekends (7-3 Sat & Sun), with RDOs typically following - 37.5 hour week Contract: 3-6 months initially As a Performance Analyst, you … ll use data to improve customer experience and operational performance across our delivery teams. You'll work closely with regional management and the Field Team to identify risks, provide insights, and support business improvement through data-driven strategies. You will be office based, with some flexibility after training to work hybrid. Key Responsibilities: Analyse complex delivery and customer … clearly to senior managers to support operational understanding What We're Looking For: Advanced Excel skills (formulas, pivot tables, Power Query, Macros, VBA) and strong Microsoft Office proficiency Proven experience in analytical roles managing large data sets Excellent communication and relationship-building skills at all levels Ability to translate data insights into actionable business improvements Strong problem-solving skills More ❯

will gain broad exposure to our businesses and technologies. Work collaboratively and independently to conduct audits across company technologies (e.g., physical, network, application, system, data). Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities Executes aspects of the standard internal … Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. … things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion More ❯

and independent dealers, as well as digital and online brokers, to deliver flexible and responsible finance options to a wide range of customers. By combining advanced technology with a customer-centric approach, Startline consistently delivers outstanding service and competitive finance solutions. Over the past decade, Startline has built a strong market presence, working with over half of the UK … of Startline's digital strategy. This role is central to ensuring a stable, secure, and innovative technology environment that supports the business's ambitious plans for digital transformation and customer experience excellence. The Head of IT and Digital will play a key role in shaping the future of Startline's digital capabilities, working closely with senior leaders and … a growing and innovative business like Startline. Education & Qualifications Degree-level education. Prince2 or equivalent project management accreditation (desirable). BCS Chartered IT Professional (CIP) or equivalent (desirable). Experience Evidence of developing successful technology functions supporting real-time business environments. Proven track record in IT project management and delivery across full project lifecycles. Experience in fast-paced More ❯

from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Region's network requirements are considered and reflected in the development of … Roads Investment Strategy for Strategic Network Studies (which may develop into major scheme interventions), Route Optimisation Packages, and Improving Network Performance & Safety Regional Small Scheme Packages. About you. Extensive experience of creating strategies and developing business and operational plans Strong commercial and financial acumen Excellent stakeholder management and communication skills Knowledge of relevant legislative and regulatory frameworks About us. More ❯

Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. Key … Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. Analyse … CRM and loyalty data to drive insight-led improvements and performance. Support in-store clientelling and create scalable CRM tools for retail teams. About You Strong experience in CRM, ideally in a B2C or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot, Shopify). Data-driven with the ability to interpret insights and optimise campaigns. Excellent More ❯