376 to 400 of 1,261 Customer Experience Jobs in the UK excluding London

opportunity for someone with strong SITS & SQL experience. What You'll Be Doing Advising on the SITS Platform, Integrations, Reporting and Migration and Build Skills. Use knowledge of the customer to provide excellent service and continually improve the customer experience and meet business needs. Utilise Project Management methodologies. What We're Looking For (Essential) Hands on experience with SITS student record system Solid understanding and experience on Builds skills include Tasking, SRLs and Vistas Great communication skills and the ability to engage stakeholders at all levels Commitment to continuous improvement and eagerness to learn Desirable Skills Integrations (Stu-talk) Strong knowledge of Oracle and SQL databases & ETL processes Knowledge of Azure development environment (Azure Data … non-technical requirements to technical solutions Why Apply? Flexibility: Remote-first or hybrid roles available Be part of a well-resourced team with dedicated funding and leadership backing Gain experience on integrations (a highly sought after skill in the sector) Shape the technical direction of an Azure-first, event-driven architecture Work on high-impact systems that directly affect More ❯

Our client a global leader in education is driving an exciting transformation in how they deliver digital products and services, with a strong focus on innovation, customer experience, and measurable impact. You’ll play a key role in shaping, delivering, and optimising our client’s portfolio of customer-facing digital products. You’ll define strategy, manage roadmaps … attendance at our client’s office in Cardiff. Key responsibilities: Product strategy & roadmapping: Develop and communicate clear product strategies and roadmaps aligned with organisational goals. Prioritise initiatives based on customer value, business impact, and technical feasibility, adapting to changing needs and market trends. Product delivery: Translate features into user stories and acceptance criteria, leading agile teams through delivery. Monitor … progress, manage risks, and make trade-offs to ensure timely, high-quality releases. Customer focus & performance: Embed customer-centric design through continuous feedback and data analysis. Track and optimise product performance, proactively addressing issues to improve outcomes. About you: Proven experience in product management , ideally within education technology or mission-driven organisations. Strong understanding of the education More ❯

Our client a global leader in education is driving an exciting transformation in how they deliver digital products and services, with a strong focus on innovation, customer experience, and measurable impact. You’ll play a key role in shaping, delivering, and optimising our client’s portfolio of customer-facing digital products. You’ll define strategy, manage roadmaps … attendance at our client’s office in Cardiff. Key responsibilities: Product strategy & roadmapping: Develop and communicate clear product strategies and roadmaps aligned with organisational goals. Prioritise initiatives based on customer value, business impact, and technical feasibility, adapting to changing needs and market trends. Product delivery: Translate features into user stories and acceptance criteria, leading agile teams through delivery. Monitor … progress, manage risks, and make trade-offs to ensure timely, high-quality releases. Customer focus & performance: Embed customer-centric design through continuous feedback and data analysis. Track and optimise product performance, proactively addressing issues to improve outcomes. About you: Proven experience in product management , ideally within education technology or mission-driven organisations. Strong understanding of the education More ❯

and get stuck in? Here s a taste of what you ll be doing day-to-day. Responsibilities Strategy Development: Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability; Align technology initiatives with business goals to drive growth and efficiency. Team Leadership: Lead and manage a cross-functional team, including developers, testers partnering with product … team environment. Technology Management: Oversee the development, maintenance, and optimization of the ecommerce platform; Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience; Contribute to the enterprise architecture work required to support the organisation, specific to the technology layer concerns; Establishing and maintaining the link between the implementation of the architectures and … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures. Strategy Development (Design Authority): Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability; Align technology initiatives with business goals to drive growth and efficiency; Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/ More ❯

/or service delivery excellence. You are seen as a role model in the community: Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences Have excellent interpersonal skills and strong written and verbal communication skills in country's … official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel Demonstrable experience of delivering S/4HANA as part of a transformation programme Strong knowledge of S/4HANA configuration and best practices with a background in S/4 HANA Finance, including central finance Demonstrable experience of Agile working practices on … an SAP implementation, along with planning of activities during the project Experience of facilitating a design workshop and then translating the requirements into design Excellent communication skills (written and oral) working with client stakeholders to development teams Strong client-facing skills and ability to lead a workstream through all phases of SAP implementation Benefits About your team Our CRL More ❯

mnichannel retail and eCommerce footprint across Europe. The company’s vision is to modernize its end-to-end business operations through automation, data-driven decision-making, and enhanced digital customer experiences across its retail and online channels. To support this transformation, our client seeks an experienced Oracle Fusion SCM Specialist with a strong understanding of retail supply chains, pharmacy … predictive insights (e.g., demand forecasting, fulfillment KPIs, and OEE metrics). Partner with Finance, Procurement, and eCommerce teams to ensure end-to-end process alignment across order, fulfillment, and customer experience flows. Mentor and support internal team members, sharing expertise in Oracle SCM best practices and retail supply chain processes. Qualifications Experience with Oracle Fusion ERP, including … 5+ years in Oracle Fusion SCM. Strong expertise in Inventory, Costing, Order Management, and Quality Management modules. Proven experience supporting retail or pharmacy eCommerce supply chains, including order orchestration and fulfillment. Hands-on experience with EDI transactions and 3PL integrations. Background in manufacturing or Consumer Packaged Goods (CPG) environments preferred. Familiarity with Application Management Services models and collaboration More ❯

mnichannel retail and eCommerce footprint across Europe. The company’s vision is to modernize its end-to-end business operations through automation, data-driven decision-making, and enhanced digital customer experiences across its retail and online channels. To support this transformation, our client seeks an experienced Oracle Fusion SCM Specialist with a strong understanding of retail supply chains, pharmacy … predictive insights (e.g., demand forecasting, fulfillment KPIs, and OEE metrics). Partner with Finance, Procurement, and eCommerce teams to ensure end-to-end process alignment across order, fulfillment, and customer experience flows. Mentor and support internal team members, sharing expertise in Oracle SCM best practices and retail supply chain processes. Qualifications Experience with Oracle Fusion ERP, including … 5+ years in Oracle Fusion SCM. Strong expertise in Inventory, Costing, Order Management, and Quality Management modules. Proven experience supporting retail or pharmacy eCommerce supply chains, including order orchestration and fulfillment. Hands-on experience with EDI transactions and 3PL integrations. Background in manufacturing or Consumer Packaged Goods (CPG) environments preferred. Familiarity with Application Management Services models and collaboration More ❯

ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and … conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites … robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate More ❯

the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Role: SDE II Duration: 6 Months Location: Welwyn Garden City (2-3 Days in Office) Rate: £700 inside umbrella Are you … technical skills to the next level? Our client is seeking a talented Software Development Engineer II (SDE II) to join their dynamic team! If you're passionate about enhancing customer experiences through innovative technology, this is the opportunity for you! Role Summary: As an SDE II, you will be at the forefront of technical configuration and optimization for Adobe … Experience Platform (AEP) and Adobe Journey Optimizer (AJO). This pivotal role supports marketing, product, and IT teams in designing, testing, and maintaining customer journeys while ensuring platform stability and performance. Note that campaign setup and management are handled by our dedicated Marketing Production and Targeting teams. Key Responsibilities: Platform Administration & Configuration: - Administer and configure AEP and AJO More ❯

AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue. With … and outbound programs Evangelize DRUID brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations Monitor the company’s industry … competitors, new products, and market conditions to understand a customer's specific needs Update and maintain the CRM system Supply management with feedback on customer needs, problems, interests, activities, and potential for new products and services Continuously test and iterate outbound prospecting campaigns with tailored and personalized messaging. What you’ll bring to DRUID Strong track record of More ❯

AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue. With … and outbound programs Evangelize DRUID brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations Monitor the company’s industry … competitors, new products, and market conditions to understand a customer's specific needs Update and maintain the CRM system Supply management with feedback on customer needs, problems, interests, activities, and potential for new products and services Continuously test and iterate outbound prospecting campaigns with tailored and personalized messaging. What you’ll bring to DRUID Strong track record of More ❯

AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue. With … and outbound programs Evangelize DRUID brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations Monitor the company’s industry … competitors, new products, and market conditions to understand a customer's specific needs Update and maintain the CRM system Supply management with feedback on customer needs, problems, interests, activities, and potential for new products and services Continuously test and iterate outbound prospecting campaigns with tailored and personalized messaging. What you’ll bring to DRUID Strong track record of More ❯

Customer Platforms Manager (CL7) Location: London, Manchester, Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to … each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we … understand their business needs and requirements Develop a vision and business cases for transformation projects, highlighting the strategic value of Microsoft technologies. Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand target state architecture for each platform and able to explain functionality achieved with each platform and how that can fit in enterprise architecture. More ❯

DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has successfully … teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product … data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform, CMS, ERP, PIM, DAM, CRM/marketing tools, etc.). Product data, PIM and content More ❯

edge autonomous systems that revolutionize how businesses operate.What You'll Do Craft Intelligent Agents: Design and develop AI agents that automate complex tasks across diverse business areas : finance, operations, customer experience, and more. Build Multi-Agent Ecosystems: Develop collaborative agents capable of reasoning, planning, and interacting seamlessly with APIs, databases, and human users. Innovate Continuously: Implement advanced memory … regulations (GDPR, financial compliance) and guard against bias, hallucinations, and misuse. What You Bring Technical Mastery: Strong skills in Python, JavaScript, or similar languages. LLM & Agent Expertise: Hands-on experience with LLMs (OpenAI, Anthropic, Mistral) and agent frameworks. Advanced Tools: Familiarity with vector databases, RAG pipelines, prompt engineering, REST APIs, cloud deployment, and containerization (Docker/Kubernetes). Domain … Knowledge: Experience in one or more business domains such as finance, housing, operations, or customer service. Preferred Extras: Degree in Computer Science, AI, Data Science, or related fields. Experience with LangChain, CrewAI, Autogen, MLOps, CI/CD, and enterprise systems like SAP, Oracle, or Salesforce. How You'll Measure Success Number of intelligent agents deployed and adopted. More ❯

autonomous systems that revolutionize how businesses operate. What You'll Do Craft Intelligent Agents: Design and develop AI agents that automate complex tasks across diverse business areas : finance, operations, customer experience, and more. Build Multi-Agent Ecosystems: Develop collaborative agents capable of reasoning, planning, and interacting seamlessly with APIs, databases, and human users. Innovate Continuously: Implement advanced memory … regulations (GDPR, financial compliance) and guard against bias, hallucinations, and misuse. What You Bring Technical Mastery: Strong skills in Python, JavaScript, or similar languages. LLM & Agent Expertise: Hands-on experience with LLMs (OpenAI, Anthropic, Mistral) and agent frameworks. Advanced Tools: Familiarity with vector databases, RAG pipelines, prompt engineering, REST APIs, cloud deployment, and containerization (Docker/Kubernetes). Domain … Knowledge: Experience in one or more business domains such as finance, housing, operations, or customer service. Preferred Extras: Degree in Computer Science, AI, Data Science, or related fields. Experience with LangChain, CrewAI, Autogen, MLOps, CI/CD, and enterprise systems like SAP, Oracle, or Salesforce. How You'll Measure Success Number of intelligent agents deployed and adopted. More ❯

intelligence and audience analytics to spot growth opportunities, streamline channels, and refine messaging for stronger engagement and conversion worldwide. Translate insights into actionable strategies that enhance campaign performance, improve customer experience, and inform leadership decision-making delivering measurable improvements in reach, engagement, and revenue impact. Qualifications & Requirements Educational: Bachelors degree in marketing, Business Management, Communications, or a related … field. Proven Experience of 10 + years: Demonstrated success in leading marketing strategies using data-driven insights to optimize campaigns, track KPIs, and drive business growth. Communication Skills: Native-level proficiency in English with exceptional verbal and written communication, storytelling, and presentation skills. Multilingual abilities are a strong advantage. Strategic Perspective Deep expertise in marketing best practices, tools, and … digital platforms to create impactful, innovative brand and marketing strategies. Global Mindset: Experience working in multinational organizations, managing diverse teams and stakeholders, adapting marketing approaches to different markets. Trusted Advisor: Confident in advising senior leadership on marketing opportunities, risks, and strategic communications with strong business acumen. Discretion & Integrity Skilled in handling confidential, commercially sensitive information with professionalism and discretion. More ❯

intelligence and audience analytics to spot growth opportunities, streamline channels, and refine messaging for stronger engagement and conversion worldwide. Translate insights into actionable strategies that enhance campaign performance, improve customer experience, and inform leadership decision-making delivering measurable improvements in reach, engagement, and revenue impact. Qualifications & Requirements Educational: Bachelors degree in marketing, Business Management, Communications, or a related … field. Proven Experience of 10 + years: Demonstrated success in leading marketing strategies using data-driven insights to optimize campaigns, track KPIs, and drive business growth. Communication Skills: Native-level proficiency in English with exceptional verbal and written communication, storytelling, and presentation skills. Multilingual abilities are a strong advantage. Strategic Perspective Deep expertise in marketing best practices, tools, and … digital platforms to create impactful, innovative brand and marketing strategies. Global Mindset: Experience working in multinational organizations, managing diverse teams and stakeholders, adapting marketing approaches to different markets. Trusted Advisor: Confident in advising senior leadership on marketing opportunities, risks, and strategic communications with strong business acumen. Discretion & Integrity Skilled in handling confidential, commercially sensitive information with professionalism and discretion. More ❯

intelligence and audience analytics to spot growth opportunities, streamline channels, and refine messaging for stronger engagement and conversion worldwide. Translate insights into actionable strategies that enhance campaign performance, improve customer experience, and inform leadership decision-making — delivering measurable improvements in reach, engagement, and revenue impact. Qualifications & Requirements Educational: Bachelor’s degree in marketing, Business Management, Communications, or a … related field. Proven Experience of 10 + years: Demonstrated success in leading marketing strategies using data-driven insights to optimize campaigns, track KPIs, and drive business growth. Communication Skills: Native-level proficiency in English with exceptional verbal and written communication, storytelling, and presentation skills. Multilingual abilities are a strong advantage. Strategic Perspective Deep expertise in marketing best practices, tools … and digital platforms to create impactful, innovative brand and marketing strategies. Global Mindset: Experience working in multinational organizations, managing diverse teams and stakeholders, adapting marketing approaches to different markets. Trusted Advisor: Confident in advising senior leadership on marketing opportunities, risks, and strategic communications with strong business acumen. Discretion & Integrity Skilled in handling confidential, commercially sensitive information with professionalism and More ❯

Customer Platforms- Senior Manager CL6 London, Manchester, Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to … each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we … understand their business needs and requirements Develop a vision and business cases for transformation projects, highlighting the strategic value of Microsoft technologies. Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand target state architecture for each platform and able to explain functionality achieved with each platform and how that can fit in enterprise architecture. More ❯

DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It s both. We are ideally looking for someone who has successfully … teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product … data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform, CMS, ERP, PIM, DAM, CRM/marketing tools, etc.). Product data, PIM and content More ❯

DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has successfully … teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product … data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform, CMS, ERP, PIM, DAM, CRM/marketing tools, etc.). Product data, PIM and content More ❯

DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has successfully … teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product … data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform, CMS, ERP, PIM, DAM, CRM/marketing tools, etc.). Product data, PIM and content More ❯

DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has successfully … teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product … data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform, CMS, ERP, PIM, DAM, CRM/marketing tools, etc.). Product data, PIM and content More ❯

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications: Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯