376 to 400 of 463 Customer Experience Jobs in the UK excluding London

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

wont just manage systems; youll help unlock the power of data to create a seamless, intelligent data warehouse that empowers colleagues and enhances customer experiences . Youll be the driving force to develop and deliver our ICT strategy, driving innovation and transformation across systems, infrastructure, and customer experience. … This is a unique opportunity to spearhead the introduction of Artificial Intelligence (AI) into our organisation, enabling smarter ways of working and enhanced customer experience. Key Responsibilities: Develop and implement a clear ICT vision, strategy, and roadmap aligned to organisational goals. Drive digital transformation, including AI adoption, to enhance ...

Graduate Customer Support Advisor £25,000 - £27,000 + benefits Solihull - commutable from Birmingham, Coventry, Redditch, Stratford-upon-Avon, Kidderminster, Bromsgrove, etc. Are you a tech-savvy problem-solver with a passion for customer service? Are you looking to embark on an exciting career journey with a leading … Fintech business? Look no further! We have an incredible opportunity for you to join a rapidly growing Midland's based business as a Customer Support Advisor on our client's helpdesk team. Our client is a dynamic and innovative Fintech company, revolutionizing the way financial services are delivered. They ...

your family. A great holiday package About the role At Tesco and Booker, we’re building digital experiences that make things easier for every customer—and everyone’s welcome to be part of that journey. If you’re passionate about crafting intuitive online shopping experiences and influencing product strategy … Booker Technology, you will be a key member of the Online Shopping team, helping to shape the product roadmap and deliver world-class digital customer experiences across both web and mobile app channels. You’ll help develop secure, scalable, user-centred digital solutions that boost customer satisfaction ...

closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product … engineering to work towards our vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. ...

diversity and inclusion and makes hiring decisions based on individual skills and experience. Building strong teams and empowering people are central to delivering outstanding customer experiences and driving modern, efficient operations. This role offers opportunities for Project Managers at varying skill levels. The Project Manager will lead … mentor less experienced team members. Creative thinking and strong problem-solving abilities. Ability to manage multiple tasks simultaneously and transition between tasks efficiently. Experience working within team-based environments, including managing virtual or distributed project teams. Ability to build and maintain both formal and informal professional networks. Desirable Skills ...

Permanent/Fixed Term Job Summary: A leading Telecom company is seeking a seasoned Automation/Low-Code Program Manager with 15+ years of experience in the Telecom domain. In this hybrid role ( 3 days per week onsite in Reading ), you will lead large-scale transformation programs to modernize … demonstrable value realization. Lead large-scale digital transformation and operating model change with measurable KPIs (cycle-time reduction, cost-to-serve, quality, and CX uplift). Skills, Experience, and Abilities Required: 15+ years' experience in the Telecom domain with a focus on OSS/BSS. Deep understanding ...

define, evolve and communicate the existing enterprise data architecture, to democratise safe access to data to help engineering teams create personal, relevant and timely customer experiences. The data architecture will also support colleagues in accessing data, getting insights and providing next best actions for faster and aligned decision making … both tactically and strategically but always aligned to customer and business outcomes. We offer a hybrid working arrangement with 2 days per week in our office in Milton Keynes. Key Responsibilities: Enterprise Data Architecture Ownership: Define and maintain the organisations data architecture strategy across cloud and on-premises environments. ...

environments, including data centres. You will own projects from start to finish, ensuring delivery on time, on budget, and with a strong focus on customer experience. Key Responsibilities: Review and interpret client-supplied design documents (SoW, cable cutsheets, drawings, etc.) and conduct onsite surveys to determine project requirements, materials … operations team. Compile project documentation and deliverables within agreed timescales. Ensure compliance with internal processes and completion of all required documentation. Minimum Requirements: Proven experience delivering network cabling projects, ideally within data centre environments. Strong understanding of the full project lifecycle and formal project management methodologies. Experience with ...

with AI. The Company This well-known organisation is undergoing a large digital transformation, investing heavily in AI to improve both internal operations and customer experience. With a newly formed digital leadership team, AI sits at the heart of the company's long-term strategy, giving you the opportunity … aligned with existing platforms Running experiments, pilots, and A/B tests to validate ideas before scaling Mentoring engineers and data scientists Skills and Experience The successful AI Engineer will have the following skills and experience: 8+ years experience in AI, machine learning, data science, or software ...

strong program governance, change management, and stakeholder alignment across architecture, operations, and vendor ecosystems, with clear KPIs (MTTR reduction, SLA adherence, cost-to-serve, CX uplift). Key skills: Deep understanding of service assurance, fulfillment, and network operations; hands-on with digital twin frameworks (topology/graph modeling, intent-based … Kafka, Pub/Sub, Dataflow) Familiarity with cloud-native (GCP/Azure/AWS), Kubernetes, API-first integration, and observability stacks (metrics, logs, traces) Experience in ML/AI (feature engineering, MLOps, model monitoring), automation frameworks (RPA/BPM/runbooks), and security/compliance. Proven leadership in large ...

accurate, secure, and well governed Provide high-quality data for our group-wide ERP system Support enterprise reporting and analytics across the business Ideal Experience 3+ years data engineering experience 2+ years hands-on Microsoft Fabric (Data Factory pipelines, Lakehouse) or Azure Synapse Proven experience extracting … continuous improvement. You’ll be part of a dynamic team driving the quality and consistency that powers their global operations and enhances their customer experience. Please get in touch with Matt at Agilis Search to find out more. We look forward to your application. ...

will drive commercial growth within a designated region by developing and executing a regional commercial plan, managing B2B relationships, and leveraging insights to enhance customer experience. Key Responsibilities Commercial Strategy: Develop and implement a regional plan aligned with strategic objectives. Monitor market trends, competitor activity, and customer needs … full sales cycle and maintain strong stakeholder relationships. Stakeholder Engagement: Represent the organisation at events and networking opportunities. Build partnerships with key decision-makers. Customer Insight: Gather and analyse feedback to improve offerings and customer experience. Collaboration: Work with regional teams to deliver cohesive plans and meet growth ...

with AI. The Company This well-known organisation is undergoing a large digital transformation, investing heavily in AI to improve both internal operations and customer experience. With a newly formed digital leadership team, AI sits at the heart of the company's long-term strategy, giving you the opportunity … digital products through services, APIs, and safe, compliant guardrails. Manage model life cycle and MLOps while sharing best practices and enabling colleagues. Skills and Experience The successful AI Engineer will have the following skills and experience: Strong Python and SQL experience, ideally with Databricks Experience with ...

strong culture and technical excellence, they deliver high-quality, secure IT solutions from their London base, with a clear focus on resilience, security, and customer experience. What will you be doing? As a Cyber Security Engineer, you'll play a key role in securing client IT environments by designing … will also form part of the role, helping to maintain consistent security practices across all client environments. What will you need? * Strong hands-on experience in cyber security or security-focused engineering roles* Experience with firewalls, EDR, SIEM, and security monitoring tools* Strong knowledge of network security (VLANs ...

regions. Due to the nature of the role, candidates must be based within a commutable distance of this territory to ensure effective coverage and customer engagement. Overview Develop and execute a strategic territory plan to ensure maximum customer engagement. Grow total revenue from your portfolio year-on-year … applying acquisition, retention, and account maximisation strategies. Drive pipeline growth weekly by identifying and adding new customer or project opportunities. Consistently increase the Average Weekly Rate (AWR) of your portfolio throughout the year, surpassing prior year benchmarks. Improve payment performance across your customer portfolio to help the company ...

developing and enhancing our in-house CRM platform. This system, built on Twilio Flex and developed primarily using .NET Core/C#, supports our Customer Account Managers in handling finance applications efficiently. You will work on integrating cloud-based services and maintaining legacy APIs to ensure seamless operation … encouraging frequent releases into our container-based cluster management system and Cloud based resources. Knowledge of SQL/T-SQL is beneficial alongside working experience of NoSQL and modern event driven and microservice architectures. Key Responsibilities : Our Software Engineers don't just write code but take an active role ...

high-performing, collaborative, and knowledge-driven HCM practice. You will play a pivotal role in delivering outstanding SAP HCM solutions to a diverse customer base, providing expert functional support across SAP SuccessFactors, SAP HCM, and Payroll. Operating in a fast-paced, remote Managed Services environment, you will drive exceptional … customer experiences through rapid issue resolution, continuous improvement, and service excellence. Alongside people leadership, you will remain hands-on in consulting delivery - balancing strategic oversight with practical expertise - while ensuring Managed Services revenue performance, utilisation, and margin targets are achieved. As a unifying force across the HCM practice ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a client facing … support of successful bids and client development strategies. The successful candidate will have a minimum of 2-3 years’ of B2B field sales experience in software or SaaS technologies with proven track record of success in winning new logo business and solid tenure with previous employers in support ...

secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both … in : Cisco Routing and switching minimum CCNP, inc. 8200/8300 routers, Nexus N7K/N9K Equivalent level in:Aruba switching AOS-S & CX, on Aruba 2930, 6300, 8300, 8400 CX10K platforms Palo Alto Firewalls, PAN-OS 10.x VPN Technologies on Cisco, Palo Alto plus Cloud platforms AWS/ ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with ...

edge AI products to life. You will work closely with cross-functional teams, guide decision-making, and help define the future of AI-enabled customer experiences. You will work with Keeping ahead of emerging technologies and identifying areas to innovate. Playing a crucial role in steering AI-powered conversational … with modern technology in a forward-thinking environment Clear senior-level career progression High visibility across the organisation What they are Looking For Strong experience in technical product management with a strategic, forward-thinking approach. A proven track record working on NLP-based products and AI-driven solutions. ...

+ benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities … business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support ...

Provide clear, timely delivery communications to stakeholders through structured reporting Support pre-sales activities including shaping SoW, estimates and delivery models. The Person Senior experience of delivering large-scale IT/High Value technology programmes A Proven track record delivering enterprise class Microsoft solutions across the full project lifecycle … engagement and confident report to internal leadership team' Confident engaging senior stakeholders and reporting project progress to senior internal colleagues to enable a seamless customer experience. Defining, mitigating and managing project risks, maintaining delivery momentum. Track and understand project metrics across a diverse portfolio Excellent working knowledge of agile ...

performance, accessibility, and mobile responsiveness. Stay up-to-date with current design trends, technologies, and UX best practices. Contribute creative ideas About You Skills & Experience Essential: 3+ years' experience in website or digital design, ideally in an agency or fast-paced in-house environment. Strong portfolio showcasing responsive … work. Proficiency in design tools (Figma, Adobe Creative Suite, XD, or similar). Understanding of UX principles and accessibility standards (WCAG). Experience collaborating with front-end developers and familiarity with HTML/CSS principles. Excellent communication and presentation skills. Strong attention to detail and ability to manage multiple ...