51 to 75 of 499 Customer Experience Jobs in the UK excluding London

trading optimisation and operational efficiency, you will play a central role in defining how we use AI and intelligent automation to enhance the customer experience at scale. As we continue to expand internationally, this role will be fundamental in ensuring we deliver a seamless, commercially effective experience … ecommerce strategy and roadmap to support scalable international growth across the UK and European markets.Define and lead Gear4music’s AI strategy across ecommerce and customer-facing digital experiences.Define and deliver holistic design & UX modernisation across our website estate.Identify and implement scalable AI and automation opportunities that improve customer ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You’ll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Chief Operations Officer (Interim – 12-Month FTC) CUSTOMER SUPPORT OPERATIONS – CONSUMER ELECTRONICS Transform Customer Experience | Shape Strategy | Deliver Lasting Impact West Midlands | c. £130,000 + bonus + excellent benefits | Immediate start This is your opportunity to build something exceptional If you’re a senior CUSTOMER SUPPORT OPERATIONS leader who thrives on transformation, this role offers a rare chance to redefine customer experience at scale. You’ll step into a true “blank sheet” environment, with the backing, resources, and executive support to reimagine and rebuild customer support operations across ...

Location:Edinburgh Life on the team As a Inside Sales/Customer Executive, youll play a key role in shaping the customer experience and acting as a trusted point of contact for our major clients in Private Sector. Working closely with the Account Manager, you will manage … topics related to our Technology Sourcing portfolio: quotations, customer queries, deployment schedules, customer catalogue, etc. Youll be at the heart of customer operations connecting sales, logistics, purchasing, experts and service teams to ensure we deliver smooth, efficient, and high quality service at every step. Through close collaboration ...

title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday – Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter … Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … long-term stability, progression opportunities, and a collaborative working environment. Service Desk Manager Package & Benefits Salary: £50,000 £55,000 per annum (depending on experience) Bonus opportunities Pension scheme Annual leave entitlement Ongoing training & development Long-term progression opportunities Permanent, full-time position Supportive and collaborative working environment Location ...

title Customer Helpdesk Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Service Manager Responsible for staff TBC About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. … engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview To lead the Customer Helpdesk Team , ensuring the effective resolution of customer cases while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer ...

Head of Partnerships West Midlands Up to 100k Hybrid 2 days per week in the office 3 days travelling to customer sites Enterprise Level Account Management and Sales Experience Fintech experience is desirable Benefits Private Medical Group Income Protection Car Allowance Bonus Scheme I'm working with … level accounts, that understands and improves strategic partnerships. You will be involved with developing account management strategy alongside other senior stakeholders. You will drive customer success within the channel, which includes acting as a conduit for any issues. You will line manage a team of account managers. They ...

Customer Service Consultant - eduFOCUS has an excellent opportunity for a Customer Service Consultant to join our growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing ‘first point of contact' for existing … prospective clients. Fantastic company benefits include Competitive Salary: £25,000 - £30,000 per annum (depending on experience) Contract: Full-time, permanent position, office based only. Holiday: 28 days annual leave plus bank holidays Hours: 35 hours per week (Monday - Friday) About the role As our Customer Service Consultant ...

Days Remote) £60,000 - £70,000 + Benefits Technical Product Owner | Product Manager | Digital Product | SaaS | Marketplace Platform | Agile | Manchester | UX | User Experience, CX, Development | digital Project Mananger Are you an experienced Technical Product Owner looking for an opportunity where you can genuinely influence product strategy, shape technology decisions … encouraged and product plays a central role in future growth. You'll work closely with Development, UX and senior leadership teams to evolve a customer-facing platform used by thousands of users, helping to improve customer experience, drive engagement and support long-term business objectives. The Role ...

Customer Service Specialist Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days ...

Customer Support Lead Central Brighton | Hybrid Working | 2-3 Days Per Week In The Office A growing SaaS business is looking for a Customer Support Lead to lead and develop its customer support capability as it continues to scale globally. This is a player-manager position, combining … team leadership with hands-on customer support responsibilities. You'll manage a team of Customer Support Executives while remaining actively involved in resolving customer issues, improving processes and enhancing the overall support experience. Working closely with Customer Success, Product and Engineering teams, you'll play ...

OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud … alternative payment methods (APMs), wallets, payment performance, local payment preferences, fraud considerations, currency and localisation requirements, translated buyer-facing journeys where required, and the customer experience of completing a purchase with confidence across multiple brand and market contexts. Checkout & payment Domain Own the end-to-end buyer journey ...

OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud … alternative payment methods (APMs), wallets, payment performance, local payment preferences, fraud considerations, currency and localisation requirements, translated buyer-facing journeys where required, and the customer experience of completing a purchase with confidence across multiple brand and market contexts. Checkout & payment Domain Own the end-to-end buyer journey ...

Location : Leeds (Hybrid after probation) Salary : Competitive salary, depending on your experience Want to shape digital experiences that solve real customer problems? Enjoy turning customer insight into intuitive products and services that people love to use? Whether you're already an experienced UX Designer , Product Designer … Consumer Experience Designer , or you've developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity.We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape ...

clients. Build and update both HubSpot and external dashboards/reports using HubSpot data where required. Key Skills 2+ years of HubSpot 3+ years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution … building, implementation and training). Solid knowledge and experience administering the HubSpot platform including custom objects; HubSpot APIs & integrations with other platforms (essential) Working with development teams to create bespoke solutions Experience onboarding and or managing complex HubSpot installations running HubSpot Enterprise CRM Suite Experience working with ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent … role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever possible. Normal Hours of Work:Monday to Sunday, 24x7x365 Shift Rota.4 days on, 4 days ...

Product Lead - Billing Migration (Commercial Banking) Location: London or Edinburgh (Hybrid) Contract: Initial 6-month contract IR35: Inside IR35 Rate: Competitive (dependent on experience) The Opportunity We're supporting a leading commercial bank on a large-scale transformation of its billing and charging platform , and we're looking … position where you'll lead the end-to-end migration from legacy billing systems to a modern, scalable platform , while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy , shaping how the bank charges and serves ...

Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer Service Their platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America … scaling fast. This is a genuinely high-impact environment for someone who wants to build. They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale as the business ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science … consultancy that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing ...

Customer Insight Analyst Hybrid - Blackburn, Lancashire Salary: up to £55,000 This is an opportunity to join a data-led organisation where customer insight sits at the heart of decision making. The role offers strong exposure to CRM, customer lifecycle strategy, and advanced analytics, with the chance … directly influence customer experience and commercial performance. The Company They are an established, customer-focused business operating across a large network of locations, with a strong emphasis on data-driven growth. The organisation is investing in its analytics capability to better understand customer behaviour and optimise ...

successful candidate will play a key role in the design, development, enhancement and support of the Salesforce platform, helping drive business efficiency and customer experience improvements. Key Responsibilities Design, develop and maintain custom Salesforce solutions using Apex, Visualforce and Lightning Web Components (LWC) Build and support solutions across … solution designs Work alongside administrators, analysts and business users to continuously improve platform functionality Contribute to platform governance, security and optimisation initiatives Required Skills & Experience Proven experience as a Salesforce Developer Strong knowledge of: Apex Visualforce Lightning Web Components (LWC) Salesforce Lightning Platform Experience across: Sales Cloud ...

Team Leader - Customer Communications Location: Liverpool (hybrid/office-based) Salary: Starting from £34,917 Hours: 35.75 per week, Monday-Friday (08:00-18:00) A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations … function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every ...

tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role Reporting to the Support Team Manager, the Customer Support Advisor is responsible for delivering excellent customer service throughout the membership journey. In this role, you will assist customers across multiple communication … channels, resolve queries efficiently, and work closely with internal teams to enhance customer satisfaction and support wider business goals. Job Responsibilities Provide first-line support to customers via phone, live chat, and email, managing enquiries through to resolution Deliver a professional, efficient, and customer-centric support experience ...