501 to 525 of 802 Customer Experience Jobs in the UK excluding London

tech distribution company is hiring a Principal Support Engineer in Milton Keynes, UK. This senior role involves hands-on technical troubleshooting, leading high-severity customer escalations, and collaborating closely with engineering teams. Ideal candidates will have over 10 years of experience in technical support, expertise in Datadog … strong REST API troubleshooting skills. This position is pivotal to enhancing customer experience and service efficiency in a hybrid work environment. #J-18808-Ljbffr ...

Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders across commercial, product and customer teams … provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. Senior Insight Analyst - What We're Looking ...

property sector. As part of its continued growth, the business is investing in a new Property Management System to improve operational efficiency, enhance the customer experience and create a scalable platform for future acquisitions. Description Reporting to the executive team, you'll bridge the gap between business strategy … experienced transformation professional who combines strong business analysis, change and delivery skills with a deep understanding of the property sector. You'll ideally have: Experience delivering business transformation or major systems implementations within the property sector. Strong knowledge of Property Management Systems such as Reapit, MRI Software, Yardi ...

property sector. As part of its continued growth, the business is investing in a new Property Management System to improve operational efficiency, enhance the customer experience and create a scalable platform for future acquisitions. Description Reporting to the executive team, you'll bridge the gap between business strategy … combines strong business analysis, systems implementaion, change and project delivery skills with a deep understanding of the property sector. You'll ideally have: Experience delivering business transformation or major systems implementations within the property sector. Strong knowledge of Property Management Systems such as Reapit, MRI Software, Yardi or similar ...

smooth transition into delivery Build trusted client relationships and identify opportunities for long-term growth Work closely with internal teams to deliver an exceptional customer experience Share market feedback to help improve sales processes and lead conversion What do you need as a Sales & Account Manager? Proven success … consultative sales or business development role Experience running discovery calls and closing new business Strong objection handling and negotiation skills Outstanding communication and relationship-building skills Highly organised with a proactive, target-driven approach Experience selling digital marketing services would be advantageous ...

Support deployment readiness, go-live activities and post-deployment reviews. Produce deployment reports, metrics and status updates. Identify opportunities to improve deployment processes and customer experience. Work closely with Product, Engineering, Customer Success and Operations teams. We're looking for someone with: Excellent organisational and time management skills. … Strong attention to detail and accuracy. Experience managing multiple priorities in a fast-paced environment. Excellent written and verbal communication skills. Strong problem-solving ability. Experience maintaining documentation and operational records. Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar and Drive). A genuine interest in AI, technology ...

Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide 2nd Line deskside support for hardware, software and application issues. • Act as the escalation point for technical incidents from the Service Desk. • Take … Line Support where appropriate. • Keep users informed with regular updates throughout the incident lifecycle. • Build strong relationships with end users and provide excellent customer service. • Support continuous service improvement initiatives and follow ITIL best practice. • Work collaboratively with wider IT teams to ensure outstanding service delivery. Skills & Experience ...

impact. Key responsibilities include: Understanding complex business and product challenges through data analysis. Identifying, sizing and prioritising commercial opportunities. Conducting product analytics to improve customer experiences and business performance. Defining success metrics and building frameworks for measuring impact. Designing, implementing and analysing A/B tests and experimentation programmes. … analytics, data engineering and data science disciplines. Leveraging AI tools and emerging technologies to enhance analysis and product development. Projects may include recommendation engines, customer personalisation, checkout optimisation, fraud reduction, financial process improvement, customer segmentation and AI-powered product features. Your Skills & Experience Strong experience turning ...

invest in our technology landscape, we're also exploring a move towards a Salesforce ecosystem, giving you the opportunity to contribute to and gain experience in a major transformation programme. If you're a hands-on engineer who enjoys solving complex technical challenges, working closely with product teams … doing You'll work as part of a collaborative engineering team, helping to design, build and maintain digital products that power our customer experiences. Key areas of responsibility include: Developing high-quality web and mobile applications using Java and React Native (or React). Helping shape technical solutions with ...

base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

grading, G2 governance grading and V2 financial viability grading . We are proud of our C1 consumer grading, which recognises the strength of our customer focus, our approach to health and safety, our improving repairs service, and the meaningful way we use customer insight to shape services … have strong foundations to build from. In recent years, we have built 829 new homes, invested £107m in improving existing homes, achieved 88.7% customer satisfaction and maintained 99.8% of our homes at the Decent Homes Standard. We are ideally looking for experienced non-executives who can bring strategic judgement ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … Infrastructure Engineer with experienceoperating and modernising enterprise infrastructure across both Azure cloud and traditional on-premises environments. You will have hands-on experience designing,implementingand supporting infrastructure solutions, balancing project delivery with operational support responsibilities within an Agile delivery framework. Essential Skills & Experience Strong experience with Microsoft ...

Service Desk Manager - Managed Services Provider Location: Hybrid/London Salary: Up to 60,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Desk Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity … influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Desk ...

passionate about leading product teams and shaping innovative AI-driven solutions that solve complex customer challenges? Do you thrive in a collaborative, data-driven environment where you can influence strategy, drive measurable outcomes, and make a meaningful impact on customers and the business? About the Business LexisNexis Risk Solutions … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Product Owner to help shape and improve a portfolio of technology solutions used by customers across the UK. This role would suit someone with experience in IT Services, Managed Services, Technology Solutions, Infrastructure, or IT Hardware, who enjoys working with customers, technical teams, and stakeholders to deliver successful products … services. The Role As a Product Owner, you will support the development and delivery of product initiatives, helping translate customer and business requirements into clear priorities and actionable work. Working closely with technical, operational, and customer-facing teams, you'll play a key role in coordinating delivery, managing ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness ...

solutions. In this role, you will sit within the NOC as the final escalation point for complex incidents, while also delivering professional services across customer sites. You will design, deploy, optimise and support wireless and network solutions, carry out Wi Fi surveys, and contribute to high-quality project delivery … across a diverse customer base. You will thrive in this role if you enjoy working in an MSP environment, take pride in service quality and customer experience, and enjoy mentoring junior engineers. In return, you will benefit from a long-term approach to development, a welcoming team ...

business wants a builder, someone who enjoys creating products and turning ideas into reality. Roughly 70% of the role is product development, building new customer facing features, new games and mechanics, checkout and customer account improvements. It also covers the internal tools and dashboards behind them. Around … Prize Portal. What you will bring Front end. HTML, CSS and JavaScript, with modern frameworks such as React or Vue. Back end. PHP. Solid experience working within an existing PHP codebase is equally welcome, along with APIs, authentication and business logic. Databases. MySQL, database design and query optimisation. Platform. ...

opportunities to grow engagement across our market-leading services. This is more than a sales role. It's about becoming a trusted advisor, understanding customer challenges and connecting organisations with the expertise, insight and solutions that help them succeed. For this role is essential that you have experience … Affiliate Partner Programme. Identify new business opportunities and develop existing accounts through strategic engagement. Work collaboratively across internal teams to deliver an exceptional customer experience. Capture customer activity, opportunities and pipeline information using CRM. Produce reports, market insights and account development plans. Represent the company at industry events ...

that supports millions of customers globally. You'll join a collaborative Agile Scrum team responsible for designing, building and enhancing backend services within the customer accounts domain while working alongside engineers across the wider platform. The successful Golang Engineer will play a key role in developing scalable backend services … contributing to CI/CD best practices, and helping deliver innovative customer experiences using modern cloud-native technologies. Key Responsibilities: Design, develop and maintain scalable backend applications using Golang. Build and enhance microservices supporting the global Loyalty & Benefits platform. Develop high-performance RESTful APIs and integrate asynchronous messaging services ...

Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

diverse portfolio that combines digital innovation, organisational change, performance insight, and communications, building the foundations, capability and culture needed to improve services and transform customer experience through Artificial Intelligence. You will lead high‐performing services that deliver efficient, joined‐up, customer‐focused outcomes and use performance intelligence ...

manufacturer of high-quality Smart Home Connected Products & Systems, operating at the forefront of their category. With a reputation for product excellence, sustainability, and customer loyalty, they have invested heavily in product innovation, and market development. Their brands are trusted by millions, sold online, stocked by major retailers … innovation across product development and brand strategy * Represent the business externally with key partners, customers, and stakeholders Candidate Profile Must have Smart Home sector experience We are seeking a commercially astute, strategically minded leader with a strong track record of growing a B2B and B2C IoT Connected Products business. ...

Altro Ltd is seeking an experienced National Customer Operations Manager to own the UK's order management function. Based at Letchworth Garden City HQ with teams in Lowestoft and Maiden Newton, this hybrid role (3 days in office) includes travel to other sites. You will shape processes, drive automation … ensure a best-in-class customer experience while supporting business growth. You will lead order processing, fulfilment and customer operations, partnering with Commercial, IT and Insight #J-18808-Ljbffr ...

will be joining a well respected Housing Association during a period of significant growth. As the organisation undertakes large scale recruitment within its Customer Experience team, there is an increased need for reliable IT support to ensure new starters are equipped and operational from day one. You will … starter accounts and logins to ensure smooth access to systems. This is a hands-on position ideally suited to someone with hardware support experience and a proactive, organised approach. What you'll need to succeed To excel in this role, you should have experience handling IT hardware, including ...