501 to 525 of 1,392 Customer Experience Jobs in the UK excluding London

Account Manager to join a growing international technology business based in Bournemouth. This is a fantastic opportunity for a proven B2B salesperson with SaaS experience to work on an exciting AI-powered Microsoft Teams solution, managing warm inbound opportunities and developing existing enterprise accounts. There is no cold calling … opportunities from initial conversation through to close. The Role Qualifying inbound B2B leads and converting trials into paid subscriptions Managing and growing existing UK customer accounts Conducting product demonstrations and presentations Identifying upsell and account growth opportunities Managing your sales pipeline and keeping opportunities moving forward Building strong relationships ...

world rely on the systems we design to make public transport smarter, more connected, and more accessible. With more than 35 years of experience and solutions deployed across 200+ cities globally, we’re transforming the way people travel through innovative transit technology that combines software, hardware, and real-world … solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes. You’ll lead and support a talented group of Product Owners across our portfolio, helping to align ...

Delivery Manager. You will take on broader management responsibilities beyond the agile team as required and actively contribute to the Management capability. Experience in bespoke software delivery,operating as a part of an agile team working for an external customer(experience in a client-facing role … consulting environment is a must-have).MINIMUM REQUIREMENTSSC clearance eligibility is mandatory. Minimum 3 years of experience in a similar role preferrably with UK healthcare organizationsMinimum 3 years of experience in delivering bespoke software projects from scratch, using agile methodologies for external customers. Strong experience in customer ...

feel safe and valued and empowered with the right tools and support. Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join … responsibilities include Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues. Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication. Provide clear updates in the IT Service ...

Delivery Manager. You will take on broader management responsibilities beyond the agile team as required and actively contribute to the Management capability. Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). MINIMUM REQUIREMENTS SC clearance eligibility is mandatory. Minimum 3 years of experience in a similar role preferrably with UK healthcare organizations Minimum 3 years of experience in delivering bespoke software projects from scratch, using agile methodologies for external customers. Strong experience ...

AliveDx systems and ensure 1st Level support to customers. The Field Application Specialist conducts AliveDx system on site commissioning, operational qualification and customer training. The incumbent conducts her/his role with the goal of achieving and maintaining highest customer satisfaction. The incumbent is also expected support product … demonstrations and clinical evaluations if needed. The position requires knowledge and working experience of autoimmunity testing in laboratory, with expertise in immunofluorescence assay (IFA) testing. The position also requires technical expertise in diagnostic instrument operation and training, applications troubleshooting, a working knowledge of project management principles and the ability ...

group. This is a senior, commercially focused role with P&L responsibility and accountability for marketplace strategy, supplier growth, trading performance and the customer proposition. The Group Marketplace Manager will lead teams across New Business, Account Management and Compliance, while working closely with Technology, Trading, Finance, Marketing and Operations. … revenue. Key Responsibilities Own the marketplace and dropship strategy, P&L and commercial performance . Drive growth across GMV, revenue, margin, seller productivity and customer proposition. Lead the end-to-end supplier lifecycle, from sourcing and onboarding through to account management and growth . Develop and deliver the seller ...

sales channels. This is an exciting opportunity to take ownership of websites, ecommerce platforms and digital growth initiatives, playing a key role in improving customer experience, optimising performance and supporting online sales growth. About the Role This is a varied and hands‐on role that combines three … areas: Ecommerce & Digital Trading You’ll help manage and optimise ecommerce websites and online marketplaces, ensuring product content, merchandising and customer journeys are continually improved to maximise performance and sales. Technical Web Development & Infrastructure You’ll support website development, maintenance and optimisation, helping to manage hosting, domains, DNS, integrations ...

quotes and order related queries Responsible and accountable for the data accuracy and integrity in CRM Support all Pre and Post Order Management Increasing Customer Experience, Satisfaction and Loyalty. Key responsibilities for this job: Responsible for the accurate processing of quotes and sales orders for clients, either from … actively engage with teams across the company Review new sales leads ensuring data accuracy and validity of data within the CRM system Own customer and internal department queries/escalations Responsible for answering all sales lead calls from potential customers and existing customers and directing these to the appropriate ...

Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We’re proud to be a global leader in augmentative and alternative communication … business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence ...

Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We're proud to be a global leader in augmentative and alternative communication … business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence ...

Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We're proud to be a global leader in augmentative and alternative communication … business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence ...

Cloud to develop intelligent experiences, autonomous agents, and AI‐augmented business processes. Act as a Salesforce and AI subject matter expert within the Digital Customer Experience (DCX) practice, helping shape our next‐generation consulting capabilities and AI delivery methodologies. Design and develop scalable Salesforce solutions using a combination … declarative and programmatic technologies including Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs. Build AI‐enabled solutions that combine customer, operational, and enterprise data to deliver personalised, predictive, and proactive business experiences. Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event‐Driven Architectures, and AppExchange solutions ...

French speaking Product Adoption Strategist to join our EMEA team. The Product Adoption Strategist (Human-Led & Interactive) sits within the wider Launch and Customer organisation and reports to the Manager of Adoption. The role owns the adoption strategy, hypotheses, experiments, and implementation for high-impact, human-led programs … market, including strategy, session design, facilitation, follow-up, and performance for 1-to-many and 1-to-1 programs. Identify underutilised product areas and customer segments and translate adoption opportunities into scalable human-led initiatives such as clinics, masterclasses, and peer roundtables to supplement tech driven journeys. Build proactive ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities 1. Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life ...

Data Scientist – Pricing & Machine Learning Location: Leeds, UK (hybrid) Contract: Permanent, full-time Salary: Competitive About Protect Group Protect Group helps businesses improve the customer experience and generate additional revenue through innovative technology. Since 2016, we've grown to support more than 400 partners across 75+ countries, with … driven technology integrates with online booking and sales platforms, helping businesses across travel, transport, hospitality, events and financial services offer more flexible, customer-friendly experiences. We're an ambitious, collaborative team that values accountability, fresh thinking and people who take ownership. We move quickly, learn from evidence and work ...

Lead the teams at the frontline of the University's technology experience Every day, circa 25,000 students and 6,500 staff rely on technology to learn, teach, research and work. Behind that experience are the people and services that make technology accessible, reliable and effective. … Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams to deliver excellent support. Using service data, customer insight and operational expertise, you will identify ...

Xero is seeking a Head of CX Operations for Melio in Manchester. You will lead strategic operational initiatives, and scale CX capabilities across workforce management, QA, knowledge, and project management. You’ll partner with Product, Engineering, Data, Finance, and Sales to drive customer outcomes and business performance. You will … build an operating model, define KPIs, and lead a high-performing team to deliver measurable improvements in efficiency and customer experience. #J-18808-Ljbffr ...

Senior Machine Learning Scientist - REMOTE This is an opportunity to join a high-growth AI SaaS business using NLP and GenAI to transform unstructured customer feedback into actionable business insights. You'll work at the intersection of Machine Learning research and production, developing models that directly influence customer experience and commercial outcomes. The Company They are an AI-focused technology company helping organisations unlock value from large-scale customer feedback data. With strong growth, expanding enterprise clients, and significant investment in AI, they are building innovative NLP and LLM-powered products that drive measurable business ...

Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.As a Data Scientist, you will provide data driven insights to fight fraud. ...

that is going through a significant period of transformation and is looking to appoint a Senior Product Owner to help shape how its core customer and operational platforms evolve. The role will focus on Microsoft Dynamics 365 CE and a bespoke digital portal, with responsibility for setting direction, defining … design decisions and make sure the D365 platform and digital portal develop in a joined-up way. What you need to succeed Strong experience working as a Product Owner, Senior Business Analyst or a combination of both Experience working with Microsoft Dynamics 365 CE A track record ...

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From … looking into their strategies, propositions and performance. Employ this knowledge to help inform our own trade strategy and identify business opportunities. Work with the customer insight team to understand who our digital customer is and what’s driving their behaviour, utilising internal and external segmentations and data. Channel ...

maintain a consistent cadence: technical details for engineering; business impact for leadership. Coordinate with Compliance and Regulatory teams for impact notifications and initiate customer-facing communications (app banners, status page updates) when required. Enforce monitoring coverage requirements for all Caesars Digital production services, ensure no service goes to production … alert in the ecosystem links to a documented runbook with clear response procedures that Engineers can execute independently. Build and own end-to-end customer journey monitoring covering the critical user flows: Registration → Deposit → Bet Placement → Bet Settlement → Withdrawal, with defined thresholds for success rates and drop-off alerts. ...

Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer … root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone ...

more project features, under minimal guidance. Collaborates with others to support the piloting of new technology capabilities and features that enhance the customer experience across commercial products. Supports ongoing innovation by developing scalable, maintainable, and efficient systems aligned with organizational objectives and global technology standards. The Skills … Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scaleChallenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutionsLanguage Expertise: Expertise in anyone programing language (e.g., Java, C#, C++, GO, Python, Scala, Java scripts ...