601 to 625 of 830 Customer Experience Jobs in the UK excluding London

Solution Architect to join their IT department on a contract basis. This is will be a blend of operating at enterprise level and hands-on role working across all customer and digital-facing areas, with a focus on designing and delivering solutions that enhance the overall customer experience. You'll need strong communication skills, with the ability to … translate technical concepts for both technical and non-technical stakeholders. Experience working at enterprise level in customer-centric architectural design is essential, and previous experience in hospitality or membership-based environments will be highly beneficial. Key Requirements: Proven experience as a Enterprise Solution Architect Excellent communication and stakeholder engagement skills Strong background in customer-facing … or digital transformation projects Experience within booking or membership-based sectors is advantageous If this opportunity sounds of interest and you match the required skills, please apply to be considered and to receive further details. More ❯

This role requires designing, building, and refactoring robust and scalable code using modern technologies such as Microsoft ASP.NET Core with C#, React, Redux, RxJs, and Typescript. Helpful skills and experience We do not expect every candidate to meet all the criteria below. Use this as a guide. If you learn quickly and have a strong foundational skill set, we … d love to hear from you. Technical Background: Experience with C# .NET/C# ASP.NET Core or similar OOP languages. Strong knowledge of Typescript and JavaScript frameworks like React and ReduxRxJS . Experience with relational and document databases such as MySQL and MongoDB . Experience: We value the quality of your experience over the number of … Problem-Solving Skills: Strong analytical abilities and troubleshooting skills for complex technical issues. Communication: Ability to translate business requirements into technical tasks and communicate effectively with clients and teams. Customer-Centric: Passionate about delivering excellent customer experiences and building long-term relationships. Team Player: Collaborative attitude and ability to work across departments and with diverse teams. Impactful Work More ❯

Contract Type: Permanent Salary: Competitive Closing Date: 10th August 2025 ️ At Virgin Atlantic, we're more than just an airline-we're a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step … System (BCMS)-ensuring compliance with internal and external standards, including ISO 22301. You will be responsible for designing, maintaining, and exercising contingency plans that protect our people, operations, and customer experience. From scenario-based playbooks to live response coordination, you'll play a critical role in ensuring Virgin Atlantic remains responsive, agile, and prepared for the unexpected. Day to … Conduct post-incident reviews, identifying root causes, improvements, and ensuring corrective actions are implemented and embedded. About you We're looking for a resilient, forward-thinking professional with proven experience in business continuity and a passion for driving operational stability in a complex, high-stakes environment. Experience & Qualifications: Experience in a dedicated Business Continuity role/Leading More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with … for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While not essential, the following would be beneficial: Experience working with CI/CD pipelines and DevOps practices Working knowledge of Python, React, or SQL Experience supporting Salesforce or similar enterprise platforms 25 days Annual Leave (plus More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with … for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While not essential, the following would be beneficial: Experience working with CI/CD pipelines and DevOps practices Working knowledge of Python, React, or SQL Experience supporting Salesforce or similar enterprise platforms Benefits 25 days Annual Leave More ❯

Own your code quality. Work with other Engineers to drive this behaviour in them Own non-functional requirements around performance, security and scalability to ensure we deliver a great customer experience. Driving best practice around real-time logging, monitoring, alerting. Proactively drive the enhancement of continuous integration to improve deployment processes in the squad. Identify obstacles, risks and issues … be confident in contributing to platform, application, and database design, and you'll take ownership of non-functional requirements like performance, security, and scalability. What you'll bring: Significant experience of building, integrating, maintaining and managing complex software architectures, ideally across multi-cloud environments. Demonstrable experience of providing clear direction, coaching, mentoring and development support. Be passionate about … code quality, testing and other engineering best practices. Significant experience of building software applications that have security, reliability, scalability, high availability and concurrency built-in from the outset. A strong collaborator and communicator. Proven ability to influence and negotiate with Technical Stakeholders from all Software Engineering levels, to Architects, to Heads of Tech, to Technical Operations, to external 3rd More ❯

to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Collaborate & strategize with the Customer Account Management Team to identify potential opportunities and projects whilst liaising with Specialist Teams to support the sales cycle. Develop and leverage customer relationships to generate and qualify … opportunities resulting in increased sales revenue with a Digital First approach. Maintain customer pricing and products in the Ricoh eCommerce platform creating a positive digital experience for the Customer. Develop and maintain a clear understanding of products and services in the Ricoh IT Services portfolio by actively participating in learning, some of which may be held outside the … normal core hours of the business. Provide expert product & industry knowledge to find solutions to customer requirements. Maintain Customer specific Profiles and Account Plans, ensuring Customers can be assigned the correct levels of support & pricing whilst representing Ricoh IT Services as a central point of contact for pre-sale and post-sale enquiries. Create & maintain accurate opportunities in More ❯

to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Collaborate & strategize with the Customer Account Management Team to identify potential opportunities and projects whilst liaising with Specialist Teams to support the sales cycle. Develop and leverage customer relationships to generate and qualify … opportunities resulting in increased sales revenue with a Digital First approach. Maintain customer pricing and products in the Ricoh eCommerce platform creating a positive digital experience for the Customer. Develop and maintain a clear understanding of products and services in the Ricoh IT Services portfolio by actively participating in learning, some of which may be held outside the … normal core hours of the business. Provide expert product & industry knowledge to find solutions to customer requirements. Maintain Customer specific Profiles and Account Plans, ensuring Customers can be assigned the correct levels of support & pricing whilst representing Ricoh IT Services as a central point of contact for pre-sale and post-sale enquiries. Create & maintain accurate opportunities in More ❯

You'll Do Inspire Clients : Deliver engaging, high-impact demos that showcase how Blue Yonder transforms manufacturing planning. Be a Trusted Expert : Apply industry and domain knowledge to map customer needs to solution capabilities. Configure & Prototype : Build workflows and simulations in our platform to bring solution concepts to life. Train & Tune AI Models : Collaborate on AI/ML model … support performance tuning using Python or other tools. Collaborate with Sales : Support Account Managers and Client Partners in the sales cycle, from early discovery to proposal. Guide Innovation : Share customer feedback and insights with Product and R&D to inform ongoing development. Enable Success : Work closely with Services teams to ensure smooth handover from sales to delivery. Drive Visibility … Support marketing campaigns, events, and webinars to build Blue Yonder's presence in the market. What You Bring Experience in a Solution Advisory, Pre-Sales, or Consulting role (ideally in manufacturing, supply chain technology, or planning software). Strong understanding of Manufacturing Planning processes and industry dynamics. Experience configuring enterprise solutions and building demos or prototypes. Basic to More ❯

analysing sales data, and supporting digital marketing initiatives to drive online growth. You'll work closely with the eCommerce and marketing teams to ensure a seamless and engaging online customer experience. Key Responsibilities: Assist in managing product listings, pricing, and inventory across eCommerce platforms. Monitor website performance and user experience, suggesting improvements. Support the planning and execution of … online promotions and campaigns. Analyse sales data and customer behaviour to inform decisions. Coordinate marketing, design, and logistics teams to maintain smooth operations. Stay updated on eCommerce trends and competitor activity. Qualifications: Experience in eCommerce or digital marketing Familiarity with platforms like Shopify, WooCommerce, or Amazon Seller Central. Strong analytical, organizational, and communication skills. Basic understanding of SEO More ❯

analysing sales data, and supporting digital marketing initiatives to drive online growth. You'll work closely with the eCommerce and marketing teams to ensure a seamless and engaging online customer experience. Key Responsibilities: Assist in managing product listings, pricing, and inventory across eCommerce platforms. Monitor website performance and user experience, suggesting improvements. Support the planning and execution of … online promotions and campaigns. Analyse sales data and customer behaviour to inform decisions. Coordinate marketing, design, and logistics teams to maintain smooth operations. Stay updated on eCommerce trends and competitor activity. Qualifications: Experience in eCommerce or digital marketing Familiarity with platforms like Shopify, WooCommerce, or Amazon Seller Central. Strong analytical, organizational, and communication skills. Basic understanding of SEO More ❯

security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description To provide procurement category subject matter expertise, to develop and implement Procurement category strategies that will deliver sustainable competitive advantage Globally/Regionally within the … relationships with existing Suppliers that leverage spend to reduce costs whilst delivering innovation and benefit to our business. Develop new strategic relationships with new suppliers and partners to meet customer needs and requirements. Lead cost management exercises to identify waste and drive immediate savings in external costs. Identify opportunities to exploit economies of scale (group leverage, standardization, normalisation of … suppliers etc.) Working with key stakeholders to gain an in-depth understanding of the industry and related business models is essential. The role is critical in driving improved customer experiences and reducing risk through the supply base within the categories. The role is not exhaustive, and the Company may require you from time to time to undertake other reasonable More ❯

ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring … accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow … with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT More ❯

ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring … accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow … with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT More ❯

ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring … accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow … with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT More ❯

ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring … accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow … with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT More ❯

ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring … accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow … with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT More ❯

our digital capabilities, we're looking for an experienced and passionate Engineering Manager to lead our Basket & Checkout squad. This team plays a vital role in our e-commerce experience, helping millions of customers every year complete their wellness journey with ease and confidence. As Engineering Manager for our Basket & Checkout squad, you'll play a central role in … owning the delivery of reliable, performant, and user-centric software. Working closely with Product and Tech leadership, you'll ensure our checkout experience is as simple and seamless as our customers expect. Your responsibilities will include: Technical Leadership Own and evolve the technical direction of the team, ensuring it aligns with our wider platform strategy. Lead architecture design and … best. Embed our EPIC values—Excellence, Passion, Integrity, and Care—in everything the team does. Software Delivery Partner with Product Managers and Technical Program Managers to deliver against ambitious, customer-focused roadmaps. Lead sprint planning, manage team capacity, and balance priorities across features, tech debt, and operational improvements. Ensure robust CI/CD pipelines, testing frameworks, and monitoring systems More ❯

validation, and backend automation is truly valued.Join a collaborative, fast-moving team that’s shaping the future of retail tech—partnering with high-profile global brands to deliver seamless customer experiences at scale.Their platform powers clienteling, POS, and customer success—all in one. And it’s their clients’ real-world use cases that drive the roadmap, ensuring the … Company Bonus, Private Healthcare, Share Options, every other Friday off (compressed working) Location: Remote-first – occasional meetups in London HQ/9-day fortnight What You’ll Bring Deep experience in API and backend test automation Proficiency in Python or JavaScript , with strong scripting and automation capability Hands-on with tools like Postman, PyTest, Locust, K6 , or similar for More ❯

in-depth knowledge of rail operations and a sound understanding of railway geography? Are you a data whizz, eager to channel your analytical prowess towards enhancing the overall journey experience for rail passengers across the region? If so, this may be the perfect role for you. West Midlands Rail Executive (WMRE) are looking for a Rail Network Performance Manager … data from various sources to vigilantly monitor the performance of the West Midlands rail network, collating, analysing and reporting on a diverse range of quantitative and qualitative operational and customer data sets. WMRE is the devolved body with responsibility for working with the rail industry and local authority partners to deliver better rail services in the West Midlands. WMRE … vital role for WMRE as you will be at the heart of helping drive continuous improvement by equipping the organisation with the facts and figures required to enhance the customer experience. Not only will you be analysing complex information and presenting it in a way that resonates with any audience, but you will work on the network, observing first More ❯

and respectful communication skills both with customers and within internal departments. Including: Listening, ability to identify and validate assumptions. Ability to use effective questioning to confirm understanding of a customer problem and then provide help to solve it Delivery of technical information (written and verbal) to customers of varying technical expertise and experience Methodical troubleshooting, technical skill and … into: Group Lead, QA Engineering. About NICE NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯

light a fire within you. Designated Support Engineer - Southampton (hybrid) So, what's the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the … customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NiCE to ensure the overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NiCE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high … customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer activities as required Work in accordance with NiCE support process, procedures, contractual SLA's Document all interactions related to services requests (SRs) in NiCE Support System in More ❯

in a fast-paced engineering environment. Youll wear many hats, supporting marketing, sales, stock control, and technical product queries. If youre passionate about technology, manufacturing, and delivering top-notch customer experiences, this is the role for you. Key Responsibilities Sales & Marketing Support: Assist in creating engaging marketing content, respond to customer inquiries, and support the sales team with … of products and spare parts. Technical Product Support: Develop a solid understanding of our mist extraction and filtration systems to provide basic technical support and product information to customers. Customer Engagement: Build relationships with clients in the manufacturing sector, helping them understand how our products meet their needs. Data & IT Tasks: Use IT systems to track sales, manage stock … A proactive, can-do attitude with a willingness to learn and take on diverse tasks. Interest in manufacturing processes and a desire to grow within the industry. Bonus: Any experience in marketing, sales, or customer service is a plus but not essential. Why Join Our Client? Variety & Growth: Gain hands-on experience across sales, marketing, technical support More ❯

implementation 4 days onsite Great company culture & benefits! ABOUT THE CLIENT A respected name in UK retail, this organisation is dedicated to delivering excellent value and a consistently strong customer experience. With a broad national presence, they foster a supportive team environment and actively promote internal development. This is an exciting opportunity to join a well established, people focused … business where high energy, customer commitment, and team collaboration are at the heart of what they do. If you're looking to grow your career in a company that truly values its people, this could be the perfect fit. BENEFITS Flexible working Staff discounts on products Pension Access to savings, discounts and cashback THE HEAD OF CRM ROLE: Lead … and mentor a high-performing CRM team. Develop and execute scalable, automated lifecycle CRM strategies. Lead creative strategies for customer engagement and retention. Own and execute personalised email and push campaigns. Drive user growth through optimised conversion and retention funnels. Optimise lifecycle campaigns to meet business objectives. Partner with vendors and analytics teams to deliver insights and strategic improvements. More ❯

Full time posted on Posted 2 Days Ago job requisition id R-100802 We're UserTesting-the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process-from ideation … to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide-including 75 of the Fortune 100-UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining … about the how as much as the what , and we work closely together to build a culture of trust, inclusion, and continuous improvement. What We're Looking For Extensive experience as a Scrum Master, Agile Coach, or Engineering Manager in a SaaS or product-led environment A strong track record of coaching, mentoring, and supporting engineers across experience More ❯