626 to 650 of 830 Customer Experience Jobs in the UK excluding London

of proof of concepts and conference room pilots by preparing data, environments, and configuration details. Collaborate with internal stakeholders to ensure demo assets are aligned with sales strategy and customer requirements. Maintain and enhance a library of reusable demo components and assets. Provide feedback on demo and POC performance to help improve future assets and processes. Remote Role. Limited … Us Who are we? We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart … world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential. "Blue Yonder More ❯

with cutting-edge solutions. You'll be working on high-impact projects that sit at the heart of the financial services industry-transforming systems, integrating new platforms, and enhancing customer experiences at scale. What You'll Be Doing As a Senior Business Analyst, you will play a pivotal role in bridging business needs and technology solutions-particularly where API … re Looking For To succeed in this role, you should bring a balance of technical systems knowledge, particularly around APIs, and strong stakeholder communication skills. You will need : Proven experience as a Business Analyst or Systems Analyst in a financial services, payments, or fintech environment. Strong knowledge of API-based systems (REST, JSON, XML) and how to document and … validate API requirements. Familiarity with tools like Postman, Swagger/OpenAPI, or similar for API analysis and testing. Experience working with Agile methodologies (SAFe preferred) and tools like Jira or Rally. Knowledge of systems development life cycles (waterfall, Agile, hybrid). Solid understanding of the regulatory/compliance landscape in financial services. Strong analytical and communication skills, with the More ❯

the team to follow Developing skills to mentor other developers on methodologies, optimization techniques and areas for growth Requirements: Have a BS degree in Engineering Computer Science or equivalent experience Have an excellent knowledge of continuous software delivery including using and developing with applicable toolsets Be proficient in development languages, including one or more the following: Java, Springboot, Python … we share a common global vision for Cirium based diversity, inclusion and collaboration and our passion for discovery will transform industries. Our team delivers insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues … and enhancing customer experiences. Cirium has 12 offices globally with over 480 employees and is part of RELX PLC, a global provider of information-based analytics and decision tools for professional and business customers with over 30,000 employees. More ❯

Months potential to extension About Client: A leading UK financial services institution with a strong focus on innovation and digital transformation. The company is committed to delivering excellent customer experiences through advanced technology and robust IT infrastructure. They prioritize resilience, security, and continuous improvement in their IT operations, making them a top employer for technology professionals. Overview: Client is … business processes using DynatraceCollaborate with internal teams to configure alerts and monitoring rulesJoin workshops with third-party vendors to align on observability best practices Technical Requirements: Strong hands-on experience with Dynatrace in the following areas: Application Performance Monitoring Anomaly detection and alerting Synthetic monitoring and log monitoring Real User Monitoring across web and mobile Dynatrace Query Language DQL … the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. More ❯

shape the future of our billing operations. What makes you a great fit: Excellent verbal and written communication skills Strong attention to detail and high level of accuracy Proactive, customer-centric attitude with a can-do mindset Logical problem-solver with a calm, composed approach Intermediate Excel skills and ability to interpret technical data Motivated team player who enjoys … deadlines Commercially aware and confident in handling data Demonstrates integrity and professionalism under pressure Committed to continuous improvement and personal development Key responsibilities: Run reports and perform checks on customer charging using internal billing systems Investigate and resolve unbilled items and tariff issues Collect and validate CDRs and LDRs, identifying efficiencies Follow procedures to support live bill run sign … assist with partner migrations Provide ad-hoc support and reporting as required Collaborate with the line manager on process improvements and reporting Ensure accurate and timely billing across all customer accounts Perks for our People: Holidays : 25 days + bank holidays and buy/sell options Other Leave : Birthday day off, 12 paid hours for flexible use, Volunteer day More ❯

and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. Your day-to-day Independently provide … and proactive technical leadership and support to Proofpoint's strategic customers with little direction. Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively … with customers. Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. Develop deep understanding of customer's business and operational needs. Maintain deep practical technical More ❯

Technical Customer Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Technical Customer Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts a … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be part More ❯

Technical Customer Support Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we’re looking for a Technical Customer Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts a … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be part More ❯

Customer Tech Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts a … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be part More ❯

Customer Tech Support Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we’re looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts a … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be part More ❯

Customer Tech Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts a … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be part More ❯

strategic vision into operational execution. Working closely with the CEO and executive team, the COO drives performance, scalability, and organisational excellence across all departments, with a particular focus on customer delivery, operational efficiency, and employee engagement. Key Responsibilities: Operational Strategy & Execution Work with the executive team on the design and implement of operational strategies, systems, and procedures that scale … and cost control. Lead initiatives to enhance quality, timeliness, and consistency of the tagging services offered. Work closely with product to ensure the digital tagging portal provides an excellent customer experience. Work closely with partnerships to acquire new digital tagging partners and grow existing partnerships. Service Delivery & Success Ensure successful customer implementations and support to improve customer satisfaction and retention. Ongoing review of quality, timeliness, and consistency in service delivery and support. Collaborate with product and sales teams to continuously improve our products, services and customer experience. Set and monitor digital tagging SLAs, support metrics and service delivery metrics. Business Systems & Data Manage a high performing Business Information Systems team that supports the business with More ❯

strategic vision into operational execution. Working closely with the CEO and executive team, the COO drives performance, scalability, and organisational excellence across all departments, with a particular focus on customer delivery, operational efficiency, and employee engagement. Key Responsibilities: Operational Strategy & Execution Work with the executive team on the design and implement of operational strategies, systems, and procedures that scale … and cost control. Lead initiatives to enhance quality, timeliness, and consistency of the tagging services offered. Work closely with product to ensure the digital tagging portal provides an excellent customer experience. Work closely with partnerships to acquire new digital tagging partners and grow existing partnerships. Service Delivery & Success Ensure successful customer implementations and support to improve customer satisfaction and retention. Ongoing review of quality, timeliness, and consistency in service delivery and support. Collaborate with product and sales teams to continuously improve our products, services and customer experience. Set and monitor digital tagging SLAs, support metrics and service delivery metrics. Business Systems & Data Manage a high performing Business Information Systems team that supports the business with More ❯

Electric aims to contribute to a low-carbon society through its technologies and products. Overview: They are currently seeking a motivated and detail-oriented Support Specialist to join our customer support team, managing all tier 1 enquiries from our internal branches across Europe. As the first point of contact for the branches and their helpdesks, you will be responsible … for providing first-line support, troubleshooting for software issues, escalations whilst ensuring a high quality customer experience. This role requires strong communication skills, technical aptitude and commitment to customer satisfaction. Responsibilities: Monitor and manage the support mailboxes, ensuring timely responses ad ticket creation. Provide first-line technical support to internal branch members across Europe. Prioritise and triage support … date documentation of recurring issues, fixes and workflows to support consistent service delivery. Help maintain internal knowledge bases, FAQs and support materials used by the support team. Desirable skills: Experience working in a technical helpdesk or customer service team and managing enquiries through support tickets or email inboxes. Ability to follow documented procedures and escalate appropriately. Ability to More ❯

Objective The primary objectives of our Director - Data Centre Commissioning are to support the Managing Principal in driving the delivery of financial targets, efficiently following HDR processes, and ensuring Cx services are safely, diligently, and accurately planned, managed, executed, and recorded, while meeting all obligations related to our people and client commitments. Responsibilities As Director - Data Centre Commissioning , you will … Drive consistent and effective communication across Cx and the HDR Enterprise. Support the development and successful delivery of financial budgets and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate … Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and contract documents are diligently checked. Participate in interviews and recruitment of new personnel. Develop and maintain technical documents and guides. More ❯

financial services and insurance clients, in a senior, hands-on role. As a Data Architect you will help clients to solve a wide range of business problems, designing exceptional customer experiences and products, ensuring they get the most of out of technology solutions to enhance business capabilities with a focus on data architecture design and delivery. You'll partner … work from home model with two days a week in the London, City office (or at client site in London). About you: You are a Data Architect with experience of architecting and implementing data strategy, solutions and governance models You have experience of aligning data architecture and strategy across multiple programmes, work streams and business units You … have strong experience of developing enterprise data platforms with cloud data technologies (AWS, Data Bricks, GCP, Azure) You have a good knowledge of Contextual Data Modelling, Entity Relationship Modelling, Logical and Physical Data Modelling and Data Lake design You have experience within a financial services or consultancy environment You have advanced communication, client facing and stakeholder management skills More ❯

including ISO 27001, ISO 27701, ISO 42001, GDPR, DORA, Cyber Essentials, and Cyber Essentials Plus. Familiarity with CSOC tools such as Rapid7 InsightIDR or other SIEM solutions. Hands-on experience in internal and external audits, compliance assessments, and process improvement. Basic understanding of incident response frameworks and cybersecurity best practices. Exceptional analytical, organizational, and communication skills. Commitment to continuous … and a vibrant, interactive atmosphere. About NICE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI … other category protected by law. About NICE NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯

sit within a core value stream and focus on developing and implementing innovative digital technology. You will lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our client's customer-centric, data driven and digital first strategy. The Role: Technical Lead for a squad, ensuring collaborative … working with Product Owners and Developers to design and build customer facing systems using React front ends, Java microservices and the latest cloud technologies Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the … the team and champion/drive tech change wider than your squad. What you will bring: Expert in backend development with Java 8+ Frontend development using React - highly desired Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. A passion for people and a deep love of technology More ❯

covers the South Region and offers the opportunity to make a meaningful impact on how we work and support our customers. Job summary - Your mission - To provide the ultimate customer experience. In this role, you will provide expert technical support in engineering cutting tools and metalworking applications. You'll work closely with Account Managers to present our solutions - either … activities to ensure suitable business opportunities are identified and secured. Your profile: Innovative with a passion for delivering technical solutions. We're looking for a candidate with: Strong technical experience in engineering cutting tools and applications. A proven track record of delivering business results. Knowledge of CAD/CAM systems and relevant applications. Project management experience and customer … a drive to challenge and improve the way we work. Where others see many, we see you - personally. We recognize and value your passion and personality. With your sales experience, you will be able to take our products, services, and solutions to the next level! About us At Sandvik Coromant we are committed to actively promoting diversity and inclusion More ❯

covers the South Region and offers the opportunity to make a meaningful impact on how we work and support our customers. Job summary - Your mission - To provide the ultimate customer experience. In this role, you will provide expert technical support in engineering cutting tools and metalworking applications. You'll work closely with Account Managers to present our solutions - either … activities to ensure suitable business opportunities are identified and secured. Your profile: Innovative with a passion for delivering technical solutions. We're looking for a candidate with: Strong technical experience in engineering cutting tools and applications. A proven track record of delivering business results. Knowledge of CAD/CAM systems and relevant applications. Project management experience and customer … a drive to challenge and improve the way we work. Where others see many, we see you - personally. We recognize and value your passion and personality. With your sales experience, you will be able to take our products, services, and solutions to the next level! About us At Sandvik Coromant we are committed to actively promoting diversity and inclusion More ❯

of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs. We offer International experience working for the world's leader, in a dynamic, global industry. Work with colleagues and clients across … your communication, problem solving and relation building skills. Competitive salary and excellent bonus package. The purpose of the role is to engineer detailed solutions that deliver the contractually agreed customer-specific outcome at the highest value and lowest risk point for Maersk and the customer; resulting into Maersk implementations becoming a competitive edge. Key Responsibilities Engineering Translate sold … capacity for qualifying opportunities Collaborate with all relevant functions & provide necessary assistance to design the detailed solution Transition all solution aspects to the relevant Maersk functions (mainly CPM/CX) Act as the 'quality inspection' function during the implementation Coordinate across Maersk products & functions and the customer to ensure alignment around the detailed solution design Developing & Improving Be a More ❯

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees … collaboratively in a dynamic and fast-paced environment. PREFERRED QUALIFICATIONS • Master's degree in Electrical Engineering, Computer Science, or a related field. • Program/Project management of EVC electrification. • Experience within the EV charging industry. • Proficient in other spoken languages. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. … We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive More ❯

monitor SQL Other duties assigned by the manager Have you got what it takes? Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required. 5+ years maintaining SQL Server mission-critical databases 5+ years of TSQL programming 2+ years implementing and maintaining database replication 2+ years implementing and maintaining SQL Server Availability … and a vibrant, interactive atmosphere. About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯

Senior Software Engineer/Developer (Python TypeScript LLM) Remote UK to £130k Are you a senior, backend focussed Software Engineer with advanced Python and TypeScript experience and a keen interest in AI? You could be progressing your career in an impactful Senior Software Engineer role at a highly successful American sports data analytics company that is expanding its UK … presence. As a Senior Software Engineer you will architect, develop and implement a new multi-agent AI experience that unlocks the power of the company's football data for coaches, fantasy players and bettors. You'll be working with data at scale, developing AI driven features in close collaboration with Product and Data Science teams to deliver first class … customer experiences. You'll focus on backend development primarily using Python and TypeScript to engineer clean code and produce reliable, high quality software. You'll work across the full software development lifecycle, participate in code reviews and explore emerging technologies as part of a collaborative, remote team of technologists who enjoy what they do. About you: You have advanced More ❯

Senior Software Engineer/Developer (Python TypeScript LLM) Remote UK to £130k Are you a senior, backend focussed Software Engineer with advanced Python and TypeScript experience and a keen interest in AI? You could be progressing your career in an impactful Senior Software Engineer role at a highly successful American sports data analytics company that is expanding its UK … presence. As a Senior Software Engineer you will architect, develop and implement a new multi-agent AI experience that unlocks the power of the company's football data for coaches, fantasy players and bettors. You'll be working with data at scale, developing AI driven features in close collaboration with Product and Data Science teams to deliver first class … customer experiences. You'll focus on backend development primarily using Python and TypeScript to engineer clean code and produce reliable, high quality software. You'll work across the full software development lifecycle, participate in code reviews and explore emerging technologies as part of a collaborative, remote team of technologists who enjoy what they do. About you: You have advanced More ❯