826 to 850 of 994 Customer Experience Jobs in the UK excluding London

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am – 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do you … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you’ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system (experience with HubSpot is a plus!) Represent and promote company values in every interaction Provide professional and timely responses to customers What We’re Looking More ❯

to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role, you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting … to production. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholders. Provide customer and market feedback to Product and Engineering teams to help define product direction. BASIC QUALIFICATIONS 2+ years of data scientist experience and 3+ … statistical/mathematical software (e.g., R, SAS, Matlab, etc.) experience. 3+ years of machine learning/statistical modeling data analysis tools and techniques experience. Experience applying theoretical models in an applied environment. Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance More ❯

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from … e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. Halfords is quickly becoming a digital services business. In addition to being a … been taken to market to enable other businesses in our sector and other industries globally to deliver market leading service delivery and an unrivalled customer experience. This SaaS division is called Avayler (). If you're willing to get stuck in, you'll love it here too. So put More ❯

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from … e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. Halfords is quickly becoming a digital services business. In addition to being a … been taken to market to enable other businesses in our sector and other industries globally to deliver market leading service delivery and an unrivalled customer experience. This SaaS division is called Avayler (). If you're willing to get stuck in, you'll love it here too. So put More ❯

the real-time economy. AI & Data-Driven Decision Making - Establishing AI Incubator & Labs teams to explore how AI can enhance payments, fraud detection, and customer experiences. The Greenfield US Bank Initiative - Building a new event-streamed bank from the ground up, leveraging the latest in bank-grade platform infrastructure. … updates. Migrating message queuing systems, specifically transitioning from MSMQ to Kafka. Ensuring applications are cloud-ready without unnecessary functionality rewrites. Person Specification Essential: Strong experience with .NET 6-8 and C#. Deep understanding of SQL and relational databases. Experience with Azure (or AWS) and cloud-based architectures. Knowledge … of Kafka for messaging and event-driven processing. Proficiency in Docker and containerisation. Strong experience developing and maintaining Web APIs. Preferred: Experience in cloud native application using Azure and Kafka Experience working with CI/CD pipelines. An understanding of WinForms & WCF for maintaining legacy applications. Please More ❯

the real-time economy. AI & Data-Driven Decision Making - Establishing AI Incubator & Labs teams to explore how AI can enhance payments, fraud detection, and customer experiences. The Greenfield US Bank Initiative - Building a new event-streamed bank from the ground up, leveraging the latest in bank-grade platform infrastructure. … applications are cloud-ready without unnecessary functionality rewrites. What we're looking for/Skills that will help you in the role Essential: Strong experience with .NET 6-8 and C#. Deep understanding of SQL and relational databases. Experience with Azure (or AWS) and cloud-based architectures. Knowledge … of Kafka for messaging and event-driven processing. Proficiency in Docker and containerisation. Strong experience developing and maintaining Web APIs. Preferred: Experience in cloud native application using Azure and Kafka Experience working with CI/CD pipelines. An understanding of WinForms & WCF for maintaining legacy applications. This More ❯

platform, which is built using Laravel, Vue.js and hosted on Google Cloud. They prioritise quality, automated testing, and robust, maintainable code to deliver excellent customer experiences. Key Responsibilities: Develop features and enhancements for our ecommerce platform using Laravel and Vue.js. Maintain and optimise existing functionality for performance, scalability, and … high-quality code. Identify and resolve technical challenges independently and as a team. Provide technical support on issues identified by the business. Essential: Strong experience with PHP and the Laravel framework. Experience developing front-end components using Vue.js and JavaScript. Proficient understanding of MySQL, database design, and optimisation. … version control and GitHub workflows. Excellent problem-solving skills with the ability to quickly adapt to changing requirements. Desirable: Familiarity with Google Cloud Platform. Experience with Linux command-line tools and basic server administration. Sponsorship will not be available for this role so you will require a valid right More ❯

platform, which is built using Laravel, Vue.js and hosted on Google Cloud. They prioritise quality, automated testing, and robust, maintainable code to deliver excellent customer experiences. Key Responsibilities: * Develop features and enhancements for our ecommerce platform using Laravel and Vue.js. * Maintain and optimise existing functionality for performance, scalability, and … high-quality code. * Identify and resolve technical challenges independently and as a team. * Provide technical support on issues identified by the business. Essential: * Strong experience with PHP and the Laravel framework. * Experience developing front-end components using Vue.js and JavaScript. * Proficient understanding of MySQL, database design, and optimisation. … version control and GitHub workflows. * Excellent problem-solving skills with the ability to quickly adapt to changing requirements. Desirable: * Familiarity with Google Cloud Platform. * Experience with Linux command-line tools and basic server administration. Sponsorship will not be available for this role so you will require a valid right More ❯

recruit a Site Reliability Engineer. The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this … a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki … Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or More ❯

recruit a Site Reliability Engineer. The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this … a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki … Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or More ❯

monitor secure communication networks to support organisations in the production and distribution of the UK s energy supply. We have over 25 years of experience working with police, energy projects, civil Nuclear and Government networks and are used to delivering solutions in challenging environments. We are now looking to … industrial projects for our Energy clients. • Managing the project to time and budget, including appropriate handling of risks, issues and scope changes. • Managing multiple customer projects end-to-end with potential conflicting priorities. • Working with team leaders to effectively manage resources allocated to projects. • Providing proactive customer communications … to ensure you are professionally communicating all project updates (good and bad) whilst maintaining a positive customer experience. • Producing relevant project KPI reports on project billing and profitability targets. • Identifying risks within a project and work with the team to manage or mitigate these risks. • Managing H&S risks More ❯

monitor secure communication networks to support organisations in the production and distribution of the UK's energy supply. We have over 25 years of experience working with police, energy projects, civil Nuclear and Government networks and are used to delivering solutions in challenging environments. We are now looking to … industrial projects for our Energy clients. Managing the project to time and budget, including appropriate handling of risks, issues and scope changes. Managing multiple customer projects end-to-end with potential conflicting priorities. Working with team leaders to effectively manage resources allocated to projects. Providing proactive customer communications … to ensure you are professionally communicating all project updates (good and bad) whilst maintaining a positive customer experience. Producing relevant project KPI reports on project billing and profitability targets. Identifying risks within a project and work with the team to manage or mitigate these risks. Managing H&S risks More ❯

monitor secure communication networks to support organisations in the production and distribution of the UK’s energy supply. We have over 25 years of experience working with police, energy projects, civil Nuclear and Government networks and are used to delivering solutions in challenging environments. We are now looking to … industrial projects for our Energy clients. • Managing the project to time and budget, including appropriate handling of risks, issues and scope changes. • Managing multiple customer projects end-to-end with potential conflicting priorities. • Working with team leaders to effectively manage resources allocated to projects. • Providing proactive customer communications … to ensure you are professionally communicating all project updates (good and bad) whilst maintaining a positive customer experience. • Producing relevant project KPI reports on project billing and profitability targets. • Identifying risks within a project and work with the team to manage or mitigate these risks. • Managing H&S risks More ❯

Senior Ecommerce Manager you will be responsible for managing multiple projects and executing the launch of new products often. You will obsses on the customer journey and work closely with the marketing and analytical team to improve CRO and site optimisation. The role suits a website and user journey … work closely with the e-commerce merchandisers and develop marketplace opportunities. Assisting in implementing new technologies and systems to enhance the website functionality and customer experience. Work closely with the omnichannel team to help create a truly aspirational customer-centric experience. The role is perfect for an e … with a few battle scars managing projects and driving sales online for a luxury or fast paced business. Very desirable you will have Shopify experience (shopify plus) and worked in a multichannel environment. You will be very strong at web analysis with experience of GA4. A commercial leader More ❯

Senior Ecommerce Manager you will be responsible for managing multiple projects and executing the launch of new products often. You will obsses on the customer journey and work closely with the marketing and analytical team to improve CRO and site optimisation. The role suits a website and user journey … work closely with the e-commerce merchandisers and develop marketplace opportunities. Assisting in implementing new technologies and systems to enhance the website functionality and customer experience. Work closely with the omnichannel team to help create a truly aspirational customer-centric experience. The role is perfect for an e … with a few battle scars managing projects and driving sales online for a luxury or fast paced business. Very desirable you will have Shopify experience (shopify plus) and worked in a multichannel environment. You will be very strong at web analysis with experience of GA4. A commercial leader More ❯

to join our team as a Technical Sales Executive . In this role, you will be responsible for identifying and seizing opportunities for new customer acquisition within the construction industry. You will have excellent industry knowledge and a vast portfolio of experience within this sector and ultimately leveraging … variety of stakeholders, and winning new business. Generate and manage a mixture of lead types. Develop and execute innovative sales strategies to expand the customer base. Regularly attending meetings and networking events (UK wide travel will be required). Responsible for generating leads and prospecting customers from previous knowledge … and experience within this sector/industry. Create, implement and manage an effective, organised and efficient sales process. Deliver a high quality of service, increasing business growth and customer satisfaction. Being innovative - Develop and implement sales strategies to achieve revenue and growth targets. Identify new business opportunities and More ❯

Salary: up to £140,000 OTE Uncapped + Car + Healthcare SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Youll have the autonomy and influence to shape the future of the … business growth and development, shaping the sales strategy, building a high-performing team, and ensuring seamless processes across digital engagement, telemarketing, field sales, and customer experience. What Youll Be Doing Develop and manage a successful, high-performing sales team, ensuring your teams engaged, motivated and consistently achieving targets. Oversee … all aspects of the sales function, aligning digital, telemarketing, field sales, and account management to drive revenue growth and ensure a smooth customer journey. Maximise the effectiveness of lead generation activities, marketing activity, HubSpot sales system adoption and integration; or any such future platform as the board so chooses. More ❯

for talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 3-month contract with potential to be extended. The role is Hybrid, with one day a week being based … others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: * Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. * Strong understanding of SQL, database design, and data architecture. * Experience … write repeatable, production-quality code for data pipelines, utilizing templating and parameterization where needed. * Can make data pipeline design recommendations based on business requirements. * Experience with data migration is a plus. * Open to new ways of working and new technologies. * Self-motivated with the ability to set goals and More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … savings and insurance offering for customers . We do this by executing swiftly and boldly on a well-communicated strategy informed by mixing data, customer research & feedback & strong conviction. We blend continuous iteration with bolder innovation to help bring the Monzo magic to more people. This role is to … that delights customers and creates long-term growth for Monzo. You'll help build the platform, capabilities and product needed to create a delightful experience for both new and existing customers. New vertical strategy and build: Working in partnership with our Head of Insurance and special projects teams, take More ❯

Our client is seeking a skilled Customer Service Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits include … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customer service, and proactively … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and More ❯

Development, Alexa Internet and Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch … and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide … programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and meeting operational goals, strategic planning and forecasting leading a team of business analysts, program managers or area More ❯

Development, Alexa Internet and Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch … and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide … programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and meeting operational goals, strategic planning and forecasting leading a team of business analysts, program managers or area More ❯

Development, Alexa Internet and Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch … and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide … programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and meeting operational goals, strategic planning and forecasting leading a team of business analysts, program managers or area More ❯

Service Desk is a fast paced team that offers a variety of development opportunities. We hire people with a broad range of technical and customer focused skills to allow us to respond to all technological challenges. Preferred skills and experience Strong interpersonal and customer service skills. Excellent … learn. Self-motivated with the ability to work unsupervised. Main Responsibilities Answering phone calls within Service Level Agreements (SLA’s), whilst providing an excellent customer experience. Handling Live Chats efficiently and professionally. Logging, progressing and providing updates on tickets for incidents and service requests. Ensuring that first line incidents More ❯

Service Desk is a fast paced team that offers a variety of development opportunities. We hire people with a broad range of technical and customer focused skills to allow us to respond to all technological challenges. Preferred skills and experience Strong interpersonal and customer service skills. Excellent … learn. Self-motivated with the ability to work unsupervised. Main Responsibilities Answering phone calls within Service Level Agreements (SLA’s), whilst providing an excellent customer experience. Handling Live Chats efficiently and professionally. Logging, progressing and providing updates on tickets for incidents and service requests. Ensuring that first line incidents More ❯