826 to 850 of 1,452 Customer Experience Jobs in the UK excluding London

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

tasks while aligning with technical capabilities. Advocate the product: Develop and deliver compelling presentations, product demos, product guides, and training sessions for internal teams and external audiences. Enhance the customer experience: Represent the voice of customers and internal departments in roadmap planning and prioritization processes. Make insights-driven decisions: Leverage qualitative and quantitative data to make informed decisions More ❯

Are you passionate about driving change and making things work better? We’re looking for a Process Improvement Analyst to help an enterprise business to enhance customer experience and improve the way their organisation works. In this role, you’ll work across multiple teams to understand current business processes, identify areas for improvement, and design innovative solutions that More ❯

and networks to the Bank to increase market share. Ensure compliance with Bank policies and relevant regulatory guidelines. Prepare reporting, communication, and administrative updates as required. Deliver a superior customer experience, encouraging repeat business. Key Skills & Competencies Proven track record in business development and relationship management within the mortgage or BTL sector. Strong understanding of BTL lending products More ❯

as a Programme Manager leading large-scale digital transformation or complex technology programmes. -Demonstrate understanding of software engineering, software development, or project management fundamentals that affect code implementation and customer experience. -strong understanding of programme governance principles and practices, including risk management and governance. Please apply now to be considered for this position. More ❯

will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged More ❯

will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged More ❯

will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Work with various RDBMS systems (Sybase IQ, Oracle, SQL Server, PostgreSQL) to ensure smooth data integration and transformation. Ensure best practices for data security, scalability, and performance. Required Skills & Experience Strong programming experience with Python (batch & streaming data processing). Proven expertise in Snowflake and cloud data platforms (AWS). Advanced proficiency in SQL for analytics and performance … tuning. Experience with APIs and integration frameworks using Django/Flask. Solid understanding of data migration architecture (legacy to cloud). Experience across multiple RDBMS platforms (Sybase IQ, Oracle, SQL Server, PostgreSQL). Excellent problem-solving, communication, and stakeholder management skills. Good to Have Exposure to data governance and compliance frameworks. Knowledge of modern streaming platforms (Kafka, Spark More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Work with various RDBMS systems (Sybase IQ, Oracle, SQL Server, PostgreSQL) to ensure smooth data integration and transformation. Ensure best practices for data security, scalability, and performance. Required Skills & Experience Strong programming experience with Python (batch & streaming data processing). Proven expertise in Snowflake and cloud data platforms (AWS). Advanced proficiency in SQL for analytics and performance … tuning. Experience with APIs and integration frameworks using Django/Flask. Solid understanding of data migration architecture (legacy to cloud). Experience across multiple RDBMS platforms (Sybase IQ, Oracle, SQL Server, PostgreSQL). Excellent problem-solving, communication, and stakeholder management skills. Good to Have Exposure to data governance and compliance frameworks. Knowledge of modern streaming platforms (Kafka, Spark More ❯

we scale for the future. The Role We’re looking for an experienced Product Support Engineer to join our growing team and deliver exceptional technical support to our global customer base. You’ll take full ownership of customer issues — troubleshooting, diagnosing, and resolving complex problems while collaborating with our Engineering, Product, and Revenue teams to ensure a seamless … customer experience. This is an exciting opportunity to be part of a high-performing team in a company that values innovation, collaboration, and continuous learning. What You’ll Do Provide 2nd-line support for RealVNC products via phone, email, and chat Troubleshoot software installation, connectivity, and configuration issues Work closely with development teams to identify and resolve software bugs … Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. You’re analytical More ❯

we scale for the future. The Role We’re looking for an experienced Product Support Engineer to join our growing team and deliver exceptional technical support to our global customer base. You’ll take full ownership of customer issues — troubleshooting, diagnosing, and resolving complex problems while collaborating with our Engineering, Product, and Revenue teams to ensure a seamless … customer experience. This is an exciting opportunity to be part of a high-performing team in a company that values innovation, collaboration, and continuous learning. What You’ll Do Provide 2nd-line support for RealVNC products via phone, email, and chat Troubleshoot software installation, connectivity, and configuration issues Work closely with development teams to identify and resolve software bugs … Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. You’re analytical More ❯

we scale for the future. The Role We’re looking for an experienced Product Support Engineer to join our growing team and deliver exceptional technical support to our global customer base. You’ll take full ownership of customer issues — troubleshooting, diagnosing, and resolving complex problems while collaborating with our Engineering, Product, and Revenue teams to ensure a seamless … customer experience. This is an exciting opportunity to be part of a high-performing team in a company that values innovation, collaboration, and continuous learning. What You’ll Do Provide 2nd-line support for RealVNC products via phone, email, and chat Troubleshoot software installation, connectivity, and configuration issues Work closely with development teams to identify and resolve software bugs … Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. You’re analytical More ❯

leader to join our Commercial team as Head of Subscription Revenue. You will own and accelerate the growth of Liv-Ex's subscription business, optimising revenue streams, retention and customer engagement across the global fine wine market. Reporting to the Chief Commercial Officer, you will work across teams to translate strategic priorities into actionable initiatives that drive measurable ARR … From the new business pipeline through to onboarding, renewals, upsell, cross-sell and retention. Design and implement pricing, subscription packages and licensing models that meet the needs of different customer types, from enterprise clients to smaller businesses. Inspire and manage a high-performing commercial team Partner with Product and Data teams to influence the roadmap and ensure subscription offerings … evolve in line with market needs and customer feedback. Take full ownership of revenue forecasting, performance metrics, and subscription analytics, delivering insights and recommendations to the executive team to drive ARR growth. Partner with Marketing to define and drive subscription growth strategies, ensuring campaigns and programs effectively optimise acquisition, adoption, and long-term customer value. Build scalable operational More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: •A degree in computer science, software engineering, or a related field •Proficiency in React.js and its core principles •Strong JavaScript, TypeScript HTML5, and CSS3 skills •Experience with popular React.js workflows (such as Redux) •Familiarity with RESTful APIs and integration •Knowledge of modern authorization mechanisms, such as JSON Web Tokens •Understanding of front-end build tools More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: 7-9 years of experience in Developing and implementing UI components using React.js Collaborating with cross-functional teams to design and ship new features Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: A degree in computer science, software engineering, or a related field Proficiency in React.js and its core principles Strong JavaScript, TypeScript HTML5, and CSS3 skills Experience with popular React.js workflows (such as Redux) Familiarity with RESTful APIs and integration Knowledge of modern authorization mechanisms, such as JSON Web Tokens Understanding of front-end build tools More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: •A degree in computer science, software engineering, or a related field •Proficiency in React.js and its core principles •Strong JavaScript, TypeScript HTML5, and CSS3 skills •Experience with popular React.js workflows (such as Redux) •Familiarity with RESTful APIs and integration •Knowledge of modern authorization mechanisms, such as JSON Web Tokens •Understanding of front-end build tools More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: 7-9 years of experience in Developing and implementing UI components using React.js Collaborating with cross-functional teams to design and ship new features Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: A degree in computer science, software engineering, or a related field Proficiency in React.js and its core principles Strong JavaScript, TypeScript HTML5, and CSS3 skills Experience with popular React.js workflows (such as Redux) Familiarity with RESTful APIs and integration Knowledge of modern authorization mechanisms, such as JSON Web Tokens Understanding of front-end build tools More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

The Customer Success Manager role offers an opportunity to oversee and manage customer renewals within the Utilities and Fintech SaaS sector. Based in Birmingham, this position requires a proactive individual with a keen eye for detail and a customer-focused approach. Client Details This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS … industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and … support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on industry trends to provide informed advice to clients. Profile A successful Customer Success Manager should More ❯

Our client seeks a 1st Line IT Support Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live chat software. The mission is … in 1st Line Support within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to the overall customer experience. You have a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to … support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket QA procedure. Ticket Processing: Where level of ability is reached, tickets are escalated to continue investigation and remediation. User Account Processing: Creation, blocking, removal and alteration of user accounts More ❯