851 to 875 of 1,370 Customer Experience Jobs in the UK excluding London

Head of Product

Hiring Organisation
Catalyst
Location
Gateshead, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£90,000
develop a team of Product Owners, being responsible for driving quality and turning strategy into meaningful, measurable impact, ensuring squads organised around clear customer outcomes are focused on the highest-value challenges, operating with clarity, autonomy and strong product thinking within an existing North Star and OKR framework. Strengthening … Clarify decision rights and ownership across squads Improve consistency in discovery, prioritisation and measurement Partner closely with Engineering, Delivery, Design, Data, QA, Marketing and Customer Experience to ensure strong cross-functional collaboration Partner with Technical Director and Principal Engineer colleagues where product priorities intersect with technical strategy ...

Product Designer

Location
Cardiff, Wales, United Kingdom
colleagues at Admiral Business. This is more than a Product Designer role. You’ll be leading design within a cross-functional team, using customer insight, evidence and creativity to shape accessible, intuitive digital products and services as Admiral Business continues to grow. Working across products and services that support … customers, brokers and colleagues, you’ll play a key role in helping define digital experiences from the ground up. Your ideas will help shape customer journeys, influence how our design practice develops and contribute to the future success of Admiral Business. As we continue to grow, so will ...

CRM, Data & AI Product Manager - Personalised Travel

Location
Dorking, England, United Kingdom
DERTOUR UK in Dorking is seeking a Product Manager for CRM, Data & AI. You will own the CRM, customer data, analytics and AI-enabled capabilities, shaping the roadmap and delivering value across our multi-brand portfolio. Working at the intersection of technology, data and customer experience ...

Helpdesk Administrator

Hiring Organisation
1st Step
Location
Manchester, Moss Nook, United Kingdom
Employment Type
Contract
Contract Rate
£14 - £15/hour
Updating of the system with information from sub-contractors. - Updating of the system with information from operational staff members. - To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required. - To undertake any other reasonable … tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager. Skills/Experience: - Good knowledge of computers and software. - Performing in a busy and demanding Office Environment. - Previous customer experience, able to provide a professional and supportive ...

CRM Adviser

Location
Manchester, England, United Kingdom
find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ). We're looking for a motivated, customer-focused CRM Adviser to join our Life Services Marketing team at Co-op during an exciting period of growth and investment in new technology. … Customer Relationship Management) plays an important role in helping us deliver personalised communications and experiences across our Insurance, Funeralcare and Legal Services businesses, supporting customers through some of life's most important moments. Why this job matters The right communication at the right time can make a real difference. ...

CRM & Commercial Excellence Lead

Location
Camberley, England, United Kingdom
Alfa Laval Mid Europe GmbH in Camberley is looking for a Commercial Excellence Specialist to lead initiatives in customer experience and CRM processes. The role involves developing commercial strategies, ensuring data quality, and translating data into insights for decision-making. The ideal candidate has strong communication skills … sales management experience, and proficiency in stakeholder management. Benefits include 25 days of holiday, health plan, and training opportunities. #J-18808-Ljbffr ...

Voice Operations Professional

Location
Corsham, England, United Kingdom
high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service.* Maintain platform security, performance and operational resilience in line with strict contractual and security requirements.* Ensure timely … incident resolution, continuous service monitoring, and completion of key security and compliance activities.## **Essential Skills/Experience*** **Voice & Network Technologies** – Knowledge of TDM, SIP, IP telephony and voice gateway technologies, with the ability to support and troubleshoot secure voice services.* **Platform & Service Management** – Understanding of Windows server environments, telephony ...

Program Manager - Strategy & Architecture

Hiring Organisation
Softcat
Location
Manchester, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

Program Manager - Strategy & Architecture

Hiring Organisation
Softcat
Location
Bristol, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

Program Manager - Strategy & Architecture

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

Apprentice E-commerce Assistant - REF 14964

Hiring Organisation
HOUSING UNITS LIMITED
Location
Distribution And Administration, Centre, Tweedale Way, Chadderton Oldham, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,600 a year
wide range of products Ensure all on-site advertising, promotions and product merchandising is aligned with marketing campaigns Merchandise products to enhance customer experience and increase conversions Monitor where product images are missing, incorrect or lacking optimisation Identify ways to assist in improving conversion rates through persuasive content … developments Ensure work is completed in a timely manner, within deadlines, and to an excellent quality, through high attention to detail Checking the customer journey on the website and raising any issues such as broken links or pages Training Level 3 Multi Channel Marketer Functional skills Work based learning ...

Business Development Director - Telecoms & Media

Hiring Organisation
Teemz Ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£120,000 - £140,000 per annum, OTE
London, Hybrid/On-site, UK & EMEA Coverage, Enterprise Technology, Global Technology Company We're looking for an exceptional Business Development Director with deep experience across Telecoms, Media and Enterprise Software who knows how to open doors that others can't, build relationships at the highest level and turn … from the ground up. If you're energised by the chase, thrive in complex enterprise environments and get your biggest buzz from winning a customer who wasn't previously on the books, this could be the opportunity you've been waiting for. THE OPPORTUNITY ...

BMW Business Development Manager

Hiring Organisation
Sytner
Location
Coventry, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
opportunity for you. As our Business Development Manager, your primary focus will be winning new business. You'll be responsible for expanding our customer base by engaging with local businesses, identifying fleet and company car opportunities, and promoting the premium BMW and MINI brands. Success in this role comes … Represent Sytner BMW & MINI within the local business community, attending networking events and building brand awareness. Collaborate with internal teams to deliver an exceptional customer experience from first contact through to vehicle delivery. Consistently achieve and exceed new business, sales, and profitability targets. Maintain an active pipeline ...

Customer Communications Manager

Location
Leeds, England, United Kingdom
Role – Customer Communications Manager Location – Leeds Duration - 12 month FTC Salary - circa £45.000 In this role, you'll lead the communication strategy for Green Flag, ensuring our customer communications are clear, consistent and aligned to both business objectives and customer needs. You'll oversee communications across channels … with our products while meeting Consumer Duty requirements. A bit about the job: Working closely with product, business and engineering teams, you'll translate customer and business requirements into effective communication solutions, ensuring successful delivery and a seamless customer experience. You'll also lead the Rescue Customer ...

Ci North Account Manager

Location
Telford, England, United Kingdom
hardware, software and associated services. Role Summary Working within the Ci North sales team, you will manage the full sales cycle, including prospecting, customer meetings, quotations, proposals and reporting. You will develop a strong understanding of reseller requirements while building your knowledge of Ci Distribution and the wider Centerprise … secure referrals. Promote the full range of products and services available through Ci Distribution. Meet or exceed agreed sales targets and performance levels. Customer relationships Develop a clear understanding of each customer’s business and IT requirements. Advise customers on suitable products, software and associated services. Maintain regular ...

Campus - Full Time - Information Security Engineer - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Burgess Hill, UK
Employment Type
Full-time
success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … Engineer in Enterprise Technology Services, you'll join a full-time graduate program and contribute to work that helps protect American Express information systems, customer data, colleague experiences, and digital assets. Cybersecurity teams help identify, reduce, monitor, and respond to technology and information security risks. In this role ...

Campus - Full Time - Information Security Engineer - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Brighton, East Sussex, UK
Employment Type
Full-time
success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … Engineer in Enterprise Technology Services, you'll join a full-time graduate program and contribute to work that helps protect American Express information systems, customer data, colleague experiences, and digital assets. Cybersecurity teams help identify, reduce, monitor, and respond to technology and information security risks. In this role ...

Digital Solutions Engineer

Hiring Organisation
Career Connect
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Salary
£55000/annum Competitive Salary
Digital Transformation 2.0 programme. This is an exciting opportunity to play a key role in turning strategic ambitions into practical solutions that improve customer experience, simplify processes, connect systems and create capacity for future growth. Over recent years, Career Connect has invested significantly in its digital foundations, including … colleagues across Digital & IT, Data & Insight, operational teams and the Innovation Lab to identify opportunities, test new ideas and implement practical solutions. Whether improving customer journeys, reducing administrative burden, developing automation, introducing AI-enabled services or helping bring new digital products to life, you will play a key role ...

Digital Solutions Engineer

Hiring Organisation
Career Connect
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Contract
Contract Rate
£55,000
Digital Transformation 2.0 programme. This is an exciting opportunity to play a key role in turning strategic ambitions into practical solutions that improve customer experience, simplify processes, connect systems and create capacity for future growth. Over recent years, Career Connect has invested significantly in its digital foundations, including … colleagues across Digital & IT, Data & Insight, operational teams and the Innovation Lab to identify opportunities, test new ideas and implement practical solutions. Whether improving customer journeys, reducing administrative burden, developing automation, introducing AI-enabled services or helping bring new digital products to life, you will play a key role ...

Business Development Manager (BDM) - Warrington- Circa 41k Package- 53k OTE Uncapped

Location
Warrington, England, United Kingdom
goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

Commercial Product Specialist Other - John Crane - Slough

Location
Slough, England, United Kingdom
Turbomachinery Commercial operations by establishing a single thread of truth from enquiry to order, leveraging data and digital tools to optimise decision-making, enhance customer experience via automated cross departmental collaboration, and deliver improved commercial performance in Dry Gas Seals. Commercial Responsibilities Own and deliver timely, accurate quotations … process purchase orders, ensuring alignment with quoted scope, pricing, and contractual terms Partner with Sales to develop opportunities, leveraging installed base knowledge and customer insights Additional duties as assigned by the local commercial manager. Digital & Data Responsibilities Lead data governance and quality improvement initiatives for Turbomachinery Commercial datasets Design ...

Senior Solutions Architect - Tech & Services

Hiring Organisation
Softcat
Location
Leeds, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. Strong stakeholder management and influencing skills. Ability to communicate effectively with both technical and business audiences. Commercial awareness ...

Senior Solutions Architect - Tech & Services

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. Strong stakeholder management and influencing skills. Ability to communicate effectively with both technical and business audiences. Commercial awareness ...

Senior ServiceNow Product Manager – Industry Solutions

Location
Glasgow, Scotland, United Kingdom
Product Manager in Glasgow to lead the ServiceNow Product Management team. The role emphasizes developing industry-specific solutions on the ServiceNow platform while enhancing customer experience and operational efficiency. The successful candidate will define product strategy, support sales efforts, and collaborate closely with various teams to deliver high … quality outcomes. Ideal applicants will have strong experience in CRM platforms and a deep understanding of customer workflows. #J-18808-Ljbffr ...

Business Administration Apprentice

Hiring Organisation
THERMON (UK) LTD
Location
OF1/OF2, WASHINGTON BUSINESS CENTRE, 2 TURBINE WAY, SUNDERLAND, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£21,157.50 a year
administrator, you will develop valuable administrative, customer service, and business operations skills while supporting the Order Management team. You will assist in the processing of customer orders from receipt through to delivery, working closely with colleagues across sales, production, logistics, and customer service. Role As an Apprentice … Order Management Coordinator, you will develop valuable administrative, customer service, and business operations skills while supporting the Order Management team. You will assist in the processing of customer orders from receipt through to delivery, working closely with colleagues across sales, production, logistics, and customer service. This apprenticeship ...