976 to 1,000 of 1,333 Customer Experience Jobs in the UK excluding London

impacts. Develop Python code adhering to standard processes, CI/CD, and test coverage. We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive impact in a fast-paced … cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results. Experienced in … scope, design and build an appropriate ML solution. Proficient with Python data science stack Knowledge of OO programming, software design, i.e., SOLID principles, and testing practices. Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark, geospatial data/modelling and insurance are a plus. Exposure to MLOps, model monitoring principles, CI/CD and More ❯

high-performance team and an innovative culture Provide coaching, mentoring, and career development to team members Have a results-driven personality, high enthusiasm, energy, and confidence Minimal Requirements: Proven experience as a senior technical leader in an Agile/Scrum environment Strong knowledge of Python and microservice architectures Experience building web applications, preferably including React Familiar with software … of AWS and cloud-native architectures; familiarity with LangGraph a plus Strong communication skills, able to explain technical problems clearly to varied audiences Excellent organisational and technical writing skills Experience working with remote and geographically distributed teams a plus Background in advertising/marketing tech a plus Acxiom is a customer intelligence company that provides data-driven solutions … to enable the world's best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every More ❯

Client This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Job Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare … and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on … industry trends to provide informed advice to clients. The Successful Applicant A successful Customer Success Manager should have: Proven experience in account management, preferably within the SaaS space with a special interest in Utilities, Financial or Services. Strong interpersonal skills and the ability to build long-term client relationships. Proficiency in using CRM systems and other relevant software More ❯

a Fintech client in Chester. The role is on a permanent basis with excellent benefits. The Role: We’re seeking a UX Designer to craft, refine, and enhance engaging customer experiences across my clients’ digital platforms. You’ll play a key role in designing, developing, and optimising user journeys for a range of customer-facing websites, apps, and … to identify opportunities for improved usability and conversion. Plan and execute A/B tests (using tools like Convert) to validate design decisions and optimise performance. Map and refine customer journeys to remove friction points and enhance engagement. Advocate for accessibility, inclusivity, and UX best practices throughout the design process. £32,000-£40,000 DOE, plus yearly bonus. Working … Friday This is a hybrid role, 3 days in the office and 2 days from home. The individual We’re looking for people who have: Minimum of 2 years’ experience in UX Design A creative problem-solver with a passion for enhancing customer journeys and user experiences. A strong advocate for user-centred design, with a curiosity to More ❯

North America, specializing in the analysis of events in the largest US sports (NFL, NBA, MBL, College Football and soccer) and featuring our own in-house social media marketing, customer acquisition, and audience engagement platform. Our work connects millions of users with leading global brands through innovative marketing and technology. In 2024, we successfully launched a B2C subscription service … Lead the end-to-end subscription lifecycle, from concept and development to growth, retention, and profitability. Own P&L performance and make strategic decisions that optimize revenue, retention, and customer lifetime value. Partner with engineering, design, marketing, and operations to ensure execution excellence Leverage data, research, and market insights to make informed, high-impact business decisions. Translate complex business … challenges into actionable initiatives and measurable outcomes. Build and develop high-performing teams across product, operations, marketing, and customer experience. Establish processes, KPIs, and frameworks to drive growth, operational efficiency, and continuous improvement. Play a key role in shaping the company’s overall strategy, technology roadmap, and market expansion. Ideal Candidate Profile We’re looking for a strategic, hands More ❯

North America, specializing in the analysis of events in the largest US sports (NFL, NBA, MBL, College Football and soccer) and featuring our own in-house social media marketing, customer acquisition, and audience engagement platform. Our work connects millions of users with leading global brands through innovative marketing and technology. In 2024, we successfully launched a B2C subscription service … Lead the end-to-end subscription lifecycle, from concept and development to growth, retention, and profitability. Own P&L performance and make strategic decisions that optimize revenue, retention, and customer lifetime value. Partner with engineering, design, marketing, and operations to ensure execution excellence Leverage data, research, and market insights to make informed, high-impact business decisions. Translate complex business … challenges into actionable initiatives and measurable outcomes. Build and develop high-performing teams across product, operations, marketing, and customer experience. Establish processes, KPIs, and frameworks to drive growth, operational efficiency, and continuous improvement. Play a key role in shaping the company’s overall strategy, technology roadmap, and market expansion. Ideal Candidate Profile We’re looking for a strategic, hands More ❯

North America, specializing in the analysis of events in the largest US sports (NFL, NBA, MBL, College Football and soccer) and featuring our own in-house social media marketing, customer acquisition, and audience engagement platform. Our work connects millions of users with leading global brands through innovative marketing and technology. In 2024, we successfully launched a B2C subscription service … Lead the end-to-end subscription lifecycle, from concept and development to growth, retention, and profitability. Own P&L performance and make strategic decisions that optimize revenue, retention, and customer lifetime value. Partner with engineering, design, marketing, and operations to ensure execution excellence Leverage data, research, and market insights to make informed, high-impact business decisions. Translate complex business … challenges into actionable initiatives and measurable outcomes. Build and develop high-performing teams across product, operations, marketing, and customer experience. Establish processes, KPIs, and frameworks to drive growth, operational efficiency, and continuous improvement. Play a key role in shaping the company’s overall strategy, technology roadmap, and market expansion. Ideal Candidate Profile We’re looking for a strategic, hands More ❯

role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs … support ensures critical issues are addressed promptly. A thorough understanding of safeguarding policies is vital as you help maintain a safe environment for vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows 10 & 11 operating systems and Office … suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet service standards.* Outstanding customer service skills demonstrated through positive interactions with internal colleagues as well as external stakeholders including doctors and third-party contractors.* Excellent interpersonal abilities enabling you to deal with users in a polite, friendly manner while More ❯

executive-level role will define the bank's data and AI vision, designing a scalable architecture, embedding responsible AI, and enabling intelligence-led decision-making across operations, risk and customer experience. You'll influence strategy at Board level while leading a small, expert team that works across digital, transformation and technology functions. Key Responsibilities • Define and execute the organisation … and evolve a modern enterprise data architecture that supports analytics, automation and innovation at scale • Lead adoption of artificial intelligence and machine-learning capabilities that enhance resilience, efficiency and customer outcomes • Establish a responsible AI framework, ensuring transparency, governance and regulatory compliance • Partner with technology, digital and transformation leaders to embed data intelligence into products, services and core platforms … develop a multi-disciplinary data and AI team, fostering collaboration and a culture of continuous improvement • Champion data literacy and AI enablement across senior leadership and operational teams Mandatory Experience • Proven track record in data, analytics or AI leadership at Director or Head-of level within banking or large-scale financial services • Experience designing and executing enterprise data More ❯

executive-level role will define the bank’s data and AI vision, designing a scalable architecture, embedding responsible AI, and enabling intelligence-led decision-making across operations, risk and customer experience. You’ll influence strategy at Board level while leading a small, expert team that works across digital, transformation and technology functions. Key Responsibilities • Define and execute the organisation … and evolve a modern enterprise data architecture that supports analytics, automation and innovation at scale • Lead adoption of artificial intelligence and machine-learning capabilities that enhance resilience, efficiency and customer outcomes • Establish a responsible AI framework, ensuring transparency, governance and regulatory compliance • Partner with technology, digital and transformation leaders to embed data intelligence into products, services and core platforms … develop a multi-disciplinary data and AI team, fostering collaboration and a culture of continuous improvement • Champion data literacy and AI enablement across senior leadership and operational teams Mandatory Experience • Proven track record in data, analytics or AI leadership at Director or Head-of level within banking or large-scale financial services • Experience designing and executing enterprise data More ❯

executive-level role will define the bank’s data and AI vision, designing a scalable architecture, embedding responsible AI, and enabling intelligence-led decision-making across operations, risk and customer experience. You’ll influence strategy at Board level while leading a small, expert team that works across digital, transformation and technology functions. Key Responsibilities • Define and execute the organisation … and evolve a modern enterprise data architecture that supports analytics, automation and innovation at scale • Lead adoption of artificial intelligence and machine-learning capabilities that enhance resilience, efficiency and customer outcomes • Establish a responsible AI framework, ensuring transparency, governance and regulatory compliance • Partner with technology, digital and transformation leaders to embed data intelligence into products, services and core platforms … develop a multi-disciplinary data and AI team, fostering collaboration and a culture of continuous improvement • Champion data literacy and AI enablement across senior leadership and operational teams Mandatory Experience • Proven track record in data, analytics or AI leadership at Director or Head-of level within banking or large-scale financial services • Experience designing and executing enterprise data More ❯

executive-level role will define the bank’s data and AI vision, designing a scalable architecture, embedding responsible AI, and enabling intelligence-led decision-making across operations, risk and customer experience. You’ll influence strategy at Board level while leading a small, expert team that works across digital, transformation and technology functions. Key Responsibilities • Define and execute the organisation … and evolve a modern enterprise data architecture that supports analytics, automation and innovation at scale • Lead adoption of artificial intelligence and machine-learning capabilities that enhance resilience, efficiency and customer outcomes • Establish a responsible AI framework, ensuring transparency, governance and regulatory compliance • Partner with technology, digital and transformation leaders to embed data intelligence into products, services and core platforms … develop a multi-disciplinary data and AI team, fostering collaboration and a culture of continuous improvement • Champion data literacy and AI enablement across senior leadership and operational teams Mandatory Experience • Proven track record in data, analytics or AI leadership at Director or Head-of level within banking or large-scale financial services • Experience designing and executing enterprise data More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the Role We are seeking a Senior Product Manager to lead the definition and delivery of initiatives within our customer data management portfolio. You will work closely with cross-functional teams including product, engineering, and stakeholders across the business. Acting as Product Owner … and enhance product performance Partner with Sales, Marketing, and Support to align product positioning and gather market feedback Support and mentor team members to foster growth and collaboration Requirements Experience in product management or product ownership, ideally with data-driven platforms Strong interest in data and analytics, with an understanding of statistical concepts Comfortable working independently and taking ownership More ❯

catering company - we're driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We're now looking for an experienced Digital Product Owner to take ownership of our omni-channel food ordering platform. This is a … business strategy. Partner with development and QA teams (including offshore teams) to ensure features are delivered on time, to specification, and with quality. Act as the voice of the customer - translating feedback and insights into actionable user stories and product improvements. Support smooth product releases and post-launch validation, using feedback to continuously iterate. Facilitate agile ceremonies (sprint planning … stakeholders, support teams, and Compass leadership to ensure alignment and transparency. Drive integrations by ensuring requirements are clearly understood and embedded within delivery. What we're looking for Proven experience (5+ years) as a Digital Product Owner or in a similar role. Strong knowledge of agile methodologies, backlog management, and DevOps practices. Experience working with APIs, integrations, and More ❯

United Kingdom Salary: Competitive with benefits Closing Date: 22/10/2025 Location: Belfast Why this job matters Are you passionate about driving business growth and building strong customer relationships? We're looking for a results-driven sales professional to join our Northern Ireland Small and Medium Business (SMB) team. In this role, you'll play a key … part in identifying new business opportunities and securing sales across our SMB customer base. You'll be responsible for generating and booking high-quality leads for our field-based Sales Executives, while also closing sales directly from the desk. Your ability to build trusted relationships and influence key decision-makers will be essential. By understanding each customer's … you'll develop tailored solutions that demonstrate the value of the BT & EE portfolio. Success in this role will be measured by a combination of sales performance, lead generation, customer engagement, and delivering an outstanding customer experience. What you'll be doing Manage a defined base of SME prospects, focusing on identifying new business opportunities, selling standard products More ❯

assessments, and solution re-design in collaboration with the delivery team. Conduct gap analysis between current and desired states, identifying opportunities for improvement and automation and improvements for our customer experience. Assist in planning and running user testing and acceptance sessions , ensuring solutions meet user and business needs. Provide training and support materials for end users, ensuring smooth adoption … business stakeholders and technical teams, maintaining clear communication and alignment throughout the project lifecycle. Ensure playbooks across the business are kept up to date. What You’ll Bring Proven experience as a Business Analyst in technology or digital transformation projects. Strong skills in requirements elicitation, business process mapping , and stakeholder management. The ability to translate complex business challenges into … structured documentation that informs solution design. Great written and analytical skills. Experience working with delivery frameworks such as Agile, Waterfall, or hybrid models . Strong interpersonal and communication skills, you build trust quickly and keep people informed. A passion for continuous improvement and helping teams and clients work smarter. Confidence facilitating workshops and presenting findings to both technical and More ❯

collaboration with data scientists, and shaping the long-term MLOps strategy. Beyond implementation, you'll play a pivotal role in defining how advanced analytics supports smarter decision-making, better customer experiences, and more sustainable operations across the business. What You'll Do: Lead the technical direction of machine learning engineering and deployment, ensuring models are robust, scalable, and high … LLMs, exploring opportunities to apply them within the pet care and nutrition space. What We're Looking For Strong communicator who can translate technical complexity into business value. Proven experience in classical machine learning, with hands-on expertise in model development, optimisation, and deployment. Deep understanding of ML Engineering and MLOps principles (cloud-based pipelines, CI/CD, monitoring … reproducibility). Experience with Python, SQL & Azure (AWS & GCP is also fine). Exposure to GenAI or LLM tools and frameworks is a strong advantage. Strategic thinker with the confidence to lead technically and shape the roadmap for ML within a growing, collaborative team. Desire to apply technology in ways that make a tangible difference in the world of More ❯

collaboration with data scientists, and shaping the long-term MLOps strategy. Beyond implementation, you’ll play a pivotal role in defining how advanced analytics supports smarter decision-making, better customer experiences, and more sustainable operations across the business. What You’ll Do: Lead the technical direction of machine learning engineering and deployment, ensuring models are robust, scalable, and high … LLMs, exploring opportunities to apply them within the pet care and nutrition space. What We’re Looking For Strong communicator who can translate technical complexity into business value. Proven experience in classical machine learning, with hands-on expertise in model development, optimisation, and deployment. Deep understanding of ML Engineering and MLOps principles (cloud-based pipelines, CI/CD, monitoring … reproducibility). Experience with Python, SQL & Azure (AWS & GCP is also fine). Exposure to GenAI or LLM tools and frameworks is a strong advantage. Strategic thinker with the confidence to lead technically and shape the roadmap for ML within a growing, collaborative team. Desire to apply technology in ways that make a tangible difference in the world of More ❯

collaboration with data scientists, and shaping the long-term MLOps strategy. Beyond implementation, you’ll play a pivotal role in defining how advanced analytics supports smarter decision-making, better customer experiences, and more sustainable operations across the business. What You’ll Do: Lead the technical direction of machine learning engineering and deployment, ensuring models are robust, scalable, and high … LLMs, exploring opportunities to apply them within the pet care and nutrition space. What We’re Looking For Strong communicator who can translate technical complexity into business value. Proven experience in classical machine learning, with hands-on expertise in model development, optimisation, and deployment. Deep understanding of ML Engineering and MLOps principles (cloud-based pipelines, CI/CD, monitoring … reproducibility). Experience with Python, SQL & Azure (AWS & GCP is also fine). Exposure to GenAI or LLM tools and frameworks is a strong advantage. Strategic thinker with the confidence to lead technically and shape the roadmap for ML within a growing, collaborative team. Desire to apply technology in ways that make a tangible difference in the world of More ❯

collaboration with data scientists, and shaping the long-term MLOps strategy. Beyond implementation, you’ll play a pivotal role in defining how advanced analytics supports smarter decision-making, better customer experiences, and more sustainable operations across the business. What You’ll Do: Lead the technical direction of machine learning engineering and deployment, ensuring models are robust, scalable, and high … LLMs, exploring opportunities to apply them within the pet care and nutrition space. What We’re Looking For Strong communicator who can translate technical complexity into business value. Proven experience in classical machine learning, with hands-on expertise in model development, optimisation, and deployment. Deep understanding of ML Engineering and MLOps principles (cloud-based pipelines, CI/CD, monitoring … reproducibility). Experience with Python, SQL & Azure (AWS & GCP is also fine). Exposure to GenAI or LLM tools and frameworks is a strong advantage. Strategic thinker with the confidence to lead technically and shape the roadmap for ML within a growing, collaborative team. Desire to apply technology in ways that make a tangible difference in the world of More ❯

a passion for driving digital growth? We’re on the lookout for a technically minded eCommerce Manager to take ownership of a thriving online store, leading platform migrations, optimising customer journeys, and ensuring every click converts. The Role This is a high-impact role where you’ll be the driving force behind the brand’s online performance. You’ll … own the day-to-day management and strategic development of the Shopify site, ensuring it delivers a seamless, high-performing, and visually engaging customer experience. From optimising site speed and conversion rates to overseeing platform migrations and new integrations, you’ll be at the centre of all things eCommerce. Working closely with internal teams across marketing, operations, design, and … who loves getting into the detail of analytics and user journeys while keeping sight of the bigger commercial picture, then this would be your type of role. Skills and Experience We’re looking for someone who brings: 5+ years’ experience managing Shopify stores and ecommerce operations Proven success leading platform migrations or complex technical integrations A strong understanding More ❯

a passion for driving digital growth? We’re on the lookout for a technically minded eCommerce Manager to take ownership of a thriving online store, leading platform migrations, optimising customer journeys, and ensuring every click converts. The Role This is a high-impact role where you’ll be the driving force behind the brand’s online performance. You’ll … own the day-to-day management and strategic development of the Shopify site, ensuring it delivers a seamless, high-performing, and visually engaging customer experience. From optimising site speed and conversion rates to overseeing platform migrations and new integrations, you’ll be at the centre of all things eCommerce. Working closely with internal teams across marketing, operations, design, and … who loves getting into the detail of analytics and user journeys while keeping sight of the bigger commercial picture, then this would be your type of role. Skills and Experience We’re looking for someone who brings: 5+ years’ experience managing Shopify stores and ecommerce operations Proven success leading platform migrations or complex technical integrations A strong understanding More ❯

automotive services organisation. Originally launched as a startup, the business has evolved into a key player in the automotive retail and finance space, delivering innovative digital solutions that enhance customer experiences and streamline operations. With strong backing and a clear growth trajectory, the team is expanding rapidly and plays a central role in shaping the future of automotive technology. … contributions will have real impact. We're looking for a Back End Engineer to join our London-based team and help build scalable, maintainable backend services that power seamless customer experiences. You'll be part of a collaborative, agile environment with a strong engineering culture and a modern tech stack. What You'll Be Doing Designing and building robust … to continuous improvement of Agile processes and engineering practices Tech Stack Python FastAPI AWS Django PostgreSQL OpenSearch Kubernetes Helm Terraform GitHub What We're Looking For Strong Python development experience (any framework) Solid understanding of databases, OO design, and SOLID principles Passion for problem-solving and continuous learning Excellent communication and collaboration skills Perks & Benefits Hybrid working: 2 days More ❯

automotive services organisation. Originally launched as a startup, the business has evolved into a key player in the automotive retail and finance space, delivering innovative digital solutions that enhance customer experiences and streamline operations. With strong backing and a clear growth trajectory, the team is expanding rapidly and plays a central role in shaping the future of automotive technology. … contributions will have real impact. We’re looking for a Back End Engineer to join our London-based team and help build scalable, maintainable backend services that power seamless customer experiences. You’ll be part of a collaborative, agile environment with a strong engineering culture and a modern tech stack. What You’ll Be Doing Designing and building robust … to continuous improvement of Agile processes and engineering practices Tech Stack Python | FastAPI | AWS | Django | PostgreSQL | OpenSearch | Kubernetes | Helm | Terraform | GitHub What We’re Looking For Strong Python development experience (any framework) Solid understanding of databases, OO design, and SOLID principles Passion for problem-solving and continuous learning Excellent communication and collaboration skills Perks & Benefits Hybrid working: 2 days More ❯

automotive services organisation. Originally launched as a startup, the business has evolved into a key player in the automotive retail and finance space, delivering innovative digital solutions that enhance customer experiences and streamline operations. With strong backing and a clear growth trajectory, the team is expanding rapidly and plays a central role in shaping the future of automotive technology. … contributions will have real impact. We’re looking for a Back End Engineer to join our London-based team and help build scalable, maintainable backend services that power seamless customer experiences. You’ll be part of a collaborative, agile environment with a strong engineering culture and a modern tech stack. What You’ll Be Doing Designing and building robust … to continuous improvement of Agile processes and engineering practices Tech Stack Python | FastAPI | AWS | Django | PostgreSQL | OpenSearch | Kubernetes | Helm | Terraform | GitHub What We’re Looking For Strong Python development experience (any framework) Solid understanding of databases, OO design, and SOLID principles Passion for problem-solving and continuous learning Excellent communication and collaboration skills Perks & Benefits Hybrid working: 2 days More ❯