201 to 225 of 597 Customer Insight Jobs in the UK excluding London

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.Work alongside Customer Success to embed ...

passionate about Rec Tech and believe there’s always a smarter way to work. As a Customer Success Tech Expert you’re our go-to specialist for helping customers tackle their most complex challenges - using your deep knowledge of recruitment processes and technology to turn big ideas into practical … just be answering questions: you'll challenge the status quo, rethink processes and uncover opportunities that deliver real business value. From solving complex customer challenges to developing initiatives that benefit our wider customer base, you’ll help shape how we deliver Customer Success at scale. ...

possible.The Website Experience Lead is responsible for defining and delivering Abcam's global website experience strategy, driving continuous improvement across all regions and key customer journeys and ensuring website investments generate measurable business value. This role acts as the bridge between customer needs, commercial & portfolio priorities, user experience … site role in Cambridge, UK.In this role, you will have the opportunity to:Set the strategic vision and own the global website roadmap, driving customer satisfaction, brand preference, competitive differentiation and revenue growth while balancing global consistency with regional needs.Lead continuous improvement of the end-to-end website experience ...

Legal Engineer, you will act as the bridge between our client technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

solutions, including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals.This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions.Why This Role Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design … Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded ...

customers to help them maximise the value of their investment while identifying opportunities to grow their partnership with us. Rather than focusing on new customer acquisition, you'll drive revenue through strategic account expansion, cross-sell, upsell and multi-product adoption. How you will spend your time … including through business reviews, briefings and industry events, that give you visibility into customers' long-term priorities. Develop account plans that grow product adoption, customer value and ARR. Partner with Customer Success across the customer lifecycle, from onboarding through renewal and growth. Work cross-functionally with Product ...

team and play a key role in the development of the business. n the role you will be responsible for: * Managing and developing strategic customer relationships, acting as a trusted advisor and identifying opportunities for account growth * Understanding customer needs, challenges and business objectives to deliver solutions that … genuine value * Building strong relationships with key stakeholders and decision-makers across customer organisations * Preparing and presenting account plans, forecasts and performance updates * Working closely with internal teams to ensure customers receive an excellent level of service and support * Providing valuable customer insight to influence product, marketing ...

tooling to move faster from problem to working software. You'll partner with Compliance, Operations, and adjacent product teams to resolve dependencies and bring customer insight back into the roadmap. Key Responsibilities End-to-end product ownership Own the entire Investor Communications and documents product … Ascend. Cross-functional collaboration Work closely with other Product Managers across the Ascend Platform to prioritize and resolve inbound/outbound dependencies. Share customer and market insight back to the wider product team; may mentor more junior team members. Represent the Investor Communications product in client- and stakeholder ...

Customer Analytics Manager | Fashion Retail | London (Hybrid) | 12-Month FTC | Up to £70k We're working with a leading British fashion retailer with a large store network, a major online presence and millions of active customers. They're looking to hire a Customer Analytics Manager … month fixed-term contract. This is a great opportunity for an experienced customer analytics professional to lead a team that has changed how the wider business uses customer data, helping teams such as finance and brand marketing make better customer decisions every day. The role will involve ...

ensure risks are identified and mitigated early in the development process. Support bid and proposal activities by contributing quality-related content, ensuring alignment with customer and regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor … quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. The Person Currently hold Security Checked (SC) or be eligible and willing to achieve SC clearance. Note that eligibility requires sole British nationality or Dual ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

experienced IT Service Delivery leader with a passion for building and leading high-performing teams, driving operational excellence, and delivering exceptional customer experiences? Our manufacturing customer seeks an IT Service Delivery Leader to shape the next phase of global IT service delivery capability. This is a key role … responsible for delivering stable, efficient and customer-focused services across the organisation. You'll provide visible leadership across the IT Service Desk (c. 12 people + 3rd parties globally), ensuring your colleagues receive a consistent, high-quality technology experience. You’ll provide leadership and accountability for the delivery ...

data-driven transformation project. You will play a key role in helping stakeholders understand performance, optimise campaigns, and make strategic decisions through actionable insight and analytics. The Company They are a leading organisation operating within a knowledge-led environment, with a strong focus on audience engagement, data-informed decision … strategy and business outcomes. The Role and Deliverables Develop and maintain KPI tracking frameworks across marketing performance, engagement, and audience metrics. Analyse campaign and customer data to identify trends, opportunities, and areas for optimisation. Work closely with BI and data teams to develop dashboards and reporting solutions that support ...

Marketing, and Design. This is an ideal role for someone with strong copywriting and digital marketing skills who enjoys translating product capabilities into clear customer value. Whether you're producing campaign assets, developing sales enablement materials, or supporting product launches, you'll play a key role in helping schools … Messaging & Positioning Support refinement of value propositions and messaging across Faria's product portfolio Translate product features and roadmap updates into clear customer benefits for school leaders, educators, admissions teams, administrators, and operational staff. Conduct customer interviews, market research, and competitor analysis to uncover insights that strengthen messaging. ...

responsible for developing and delivering the company’s digital pricing strategy, ensuring our ecommerce pricing remains commercially competitive whilst maximising sales, margin and customer value. Working closely with the Head of Pricing & Commercial Optimisation, Category Management, Commercial Pricing, Marketing, Digital and IT teams, the role will use market intelligence … customer insight and competitor analysis to optimise online pricing performance across all digital channels. Key Responsibilities Develop the ecommerce pricing strategy in line with wider commercial objectives: Support profitable growth across all digital sales channels. Monitor, review and optimise pricing architecture for online customers. Recommend pricing strategies ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

from research and ideas through to final delivery Create wireframes, prototypes and UI designs using Figma Carry out user research and usability testing Use customer feedback and data to improve products Work closely with Product and Engineering teams Help shape product roadmaps and new features Make sure designs … easy to use Contribute to and improve our design system Support and mentor other designers Explore how AI can be used to improve the customer experience What we're looking for Strong experience as a Product Designer/UX Designer Excellent UI and visual design skills Strong experience with ...

customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within complex … organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally ...