101 to 125 of 224 Customer Retention Jobs in the UK excluding London

Email_CRM on a permanent contract within our Marketing department. The Marketing Manager Email_CRM will be responsible for leading our email programme, driving customer engagement, retention, and revenue. This role bridges the gap between commercial campaign activity and technical data execution, defining data requirements, segment logic … performing mix of targeted promotional campaigns and automated lifecycle journeys. Daily duties and responsibilities will include: Own and execute the email programme to drive customer retention, engagement, and revenue across all automated and promotional channels. Manage a dynamic email deployment schedule, balancing short-term commercial trading needs ...

provide technical support and service coordination for FANUC ROBOSHOT customers, delivering effective remote fault diagnosis and resolution to maximise machine uptime and customer satisfaction. The role will initially focus on ROBOSHOT products, with the opportunity to develop technical expertise across other FANUC CNC product lines, including ROBODRILL and ROBOCUT. … machine downtime and restoring production as quickly as possible Provide technical support across other FANUC products as required Service Coordination Log, prioritise, and manage customer cases through the ERP service management system. Coordinate Service Engineer attendance when on-site support is required and provide technical support Plan and coordinate ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR ...

appoint an experienced Sales Manager to lead its Existing Business team. This is an opportunity to take ownership of an established team responsible for customer retention, renewals and account growth, strengthening an already consistent operation while developing a more proactive and commercially focused approach. The emphasis … data and structure, and help Account Managers identify and develop genuine opportunities for upselling and cross‐selling. The Role You’ll lead an existing customer sales team with responsibility for: Renewals, retention and account growth Developing a more proactive account management approach Coaching Account Managers on customer ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

based in Devizes and works closely with customers across multiple industries, delivering high-quality, sustainable PCB solutions. They pride themselves on technical expertise, customer focus, and environmental responsibility. The BDM will be required to drive sales growth and market share for the UK division by developing new business opportunities … customers in target sectors. - Develop strategic account plans and deliver against revenue and margin targets. - Prepare accurate forecasts and contribute to UK growth strategy. Customer Relationship Management: - Act as the primary contact for customers, ensuring exceptional service - Understand customer needs and provide tailored PCB solutions. - Negotiate pricing, contracts ...

measurable revenue . The successful candidate will sit at the centre of our sales, account management, marketing and studio teams , helping us build stronger customer relationships, generate opportunities and ensure our creative and digital capabilities are being fully commercialised. You will need to be comfortable challenging established thinking, proposing … offers and strategies designed to recover dormant revenue . Understand why customers have stopped purchasing and identify opportunities to rebuild those relationships. Establish structured customer feedback loops to improve retention and account development. Account Development Work alongside Account Managers to identify the full commercial potential of every ...

Senior Digital Analyst - Bradford Senior Digital Analyst with excellent e-commerce retail/B2C customer digital analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

onsite) The Opportunity We are looking for a CX and Communications Executive to take hands‐on ownership of our daily campaign execution and automated customer journeys. Reporting directly to the CX and Communications Delivery Lead, you will collaborate to build multi‐channel comms, test dynamic content, and deliver personalized … customer touchpoints. If you are passionate about marketing automation, data‐driven CRM execution, and commercial growth, this is an opportunity to make a significant impact. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off‐price retailers, selling branded ...

stakeholders and technology teams, you will translate commercial and operational requirements into effective digital solutions that improve efficiency, support revenue growth and enhance the customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT, you will analyse existing processes, identify opportunities for improvement, define requirements … Systems & Processes You will act as a key point of expertise for Order to Delivery and Aftersales processes and systems, analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory ...

continues to scale across the UK and Ireland, strategic account development, client retention, and recurring revenue growth are central to our business strategy. We are seeking an accomplished SAP Account Manager who can build executive‐level relationships, develop strategic account plans, and mobilise the best … procurement processes, and strategic priorities Collaborate with AG delivery and leadership teams to create compelling value propositions and growth strategies 2. Executive Relationship Management & Customer Success Act as the primary commercial contact and trusted advisor for assigned clients Build trusted relationships across operational, management, and C‐suite levels including ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Senior Data Analyst London (Hybrid) | 75k + BenefitsAre you passionate about using data to drive customer growth, retention, and commercial performance? This is an exciting opportunity to join a fast-growing digital business where your insights will directly influence subscription strategy, product development, and audience engagement. … technology-driven digital organisation with a strong consumer focus and a data-led culture. Operating at scale, they leverage analytics to enhance customer experiences and support sustainable growth across their subscription products. Their collaborative environment brings together product, growth, marketing, and data teams to deliver measurable business impact. With ...

Account Executive – Technology Services Account Management | Customer Success | Renewals | Upselling & Cross-Selling An established and growing technology services organisation is looking for an Account Executive to join its commercial team, taking responsibility for a portfolio of existing customers within the insurance & financial sectors. This is an excellent opportunity … someone who enjoys building long-term customer relationships while also having the commercial drive to grow accounts through renewals, upselling and cross-selling. You will act as a key point of contact for customers, developing a strong understanding of their businesses and identifying where additional technology products and services ...

engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support … medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP/ ...

bringing the same structure, discipline, and continuous improvement mindset into commercial value streams to enhance pipeline quality, pricing performance, launch execution, service delivery, and customer outcomes. Reporting to the Global VP of Sales & Applications, you will work closely with commercial leaders to deploy SBS across the organisation in line … doing: Drive measurable improvements across commercial Core Value Drivers, including order intake, funnel conversion, win rate, pricing effectiveness, quote turnaround, service delivery, and customer retention Facilitate Kaizen events and continuous improvement initiatives that deliver tangible business value Own commercial impact tracking, working closely with Finance and Sales ...

part of their expansion, they are seeking an experienced Head of Digital to lead their online growth strategy, optimise website performance and deliver exceptional customer experiences across all digital channels. This is an exciting opportunity for a digital professional looking to take the next step in their career, with … expertise. You will be responsible for maximising online sales and profitability through the continuous development of e-commerce platforms, digital marketing activity and the customer journey. Working closely with directors, sales teams, customer service and external partners, you will identify opportunities to drive traffic, improve conversion rates ...

Emissions Monitoring Systems)Help Shape the Future of ENVEAAre you an ambitious technical sales professional with a passion for developing new business, building lasting customer relationships, and delivering innovative environmental solutions We are looking for a Regional Sales Manager – CEMS to drive sustainable sales growth and increase market share … organisation at the forefront of environmental monitoring, helping industrial customers meet increasingly demanding regulatory and operational requirements.You will combine strategic planning with hands-on customer engagement, identifying opportunities, understanding customer challenges, and delivering tailored Continuous Emissions Monitoring System (CEMS) solutions that create long-term value for both ...

Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage … knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies. You will become a first line of e-commerce growth support, leveraging our team of central ...

enterprise software solutions. They operate internationally, serving enterprise customers across multiple industries, and are known for combining innovation, creativity, and technology to drive customer engagement and business growth. With a strong presence across EMEA and a collaborative sales culture, the company offers employees the opportunity to work with well … known global brands while benefiting from significant career development, training, and uncapped earning potential. Description Manage and grow a portfolio of enterprise accounts, driving customer retention and revenue expansion Identify and close upsell and cross-sell opportunities through strategic account planning and consultative selling Build strong relationships ...

team Supporting the management of onboarding of new customers and new service lines for existing customers Responsible for the delivery of the highest standard customer service and quality for the client Achieve operating plans and all SLAs, with a thorough understanding of scope, service levels & any customer specific … Communicate weekly performance statistics. Liaise with the wider business to support successful delivery of our service and to drive continuous service improvements. Embedding a customer centric culture into the gas team Promotion of a positive working culture throughout the gas team Working with key industry bodies, e.g. Elexon, KPMG ...

sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

Reference: J13135 Our client is investing significantly in the future of its Pricing & Analytics capability, expanding its use of advanced modelling, optimisation techniques, and customer value analytics to support smarter commercial decision-making. As a Senior/Principal Pricing Analyst you will play a key role in shaping pricing … Role Working within a highly visible Pricing & Analytics function, you will lead the development of advanced pricing and optimisation solutions designed to improve profitability, customer outcomes, retention, and long‐term value. You will leverage sophisticated modelling techniques to understand customer behaviour, price sensitivity, and demand, translating ...