101 to 122 of 122 Customer Retention Jobs in the UK excluding London

development and evolution of the mobile app, a React Native application available on both iOS and Android. As a Lead Engineer, you'll be a pivotal member of our customer acquisition and retention (A&R) development team, taking ownership of the mobile app. This role goes beyond just coding; you'll be instrumental in shaping the app More ❯

your career? •Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? •Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … or Series A-stage company. Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. Experience managing infrastructure partners and external technical relationships. Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … or Series A-stage company. Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. Experience managing infrastructure partners and external technical relationships. Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … or Series A-stage company. • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … or Series A-stage company. • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … or Series A-stage company. • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. … data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with … Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational More ❯

the company. This role involves working in a dynamic, fast-paced environment, delivering significant change and book of work. Key Responsibilities: Lead the credit decisioning strategy deliveries to optimize customer, product, credit risk management, fraud prevention, customer acquisition, and retention. In-depth knowledge and hands-on experience with decisioning platforms, overseeing end to end change/delivery lifecycle … i.e. the design, testing, and deployment of decision rules, scorecards, and strategies. Collaborate with wider technical teams to optimize the customer experience as part of new and existing customer decisioning. Develop monitoring and tracking for decisioning platform i.e. key risk indicators (KRIs) to reduce latency and ensure decisioning aligns with the company's risk appetite. Engage with key … stakeholders to present insights and drive strategic decisions. Facilitate the delivery of new business and existing customer strategies, incorporating long-term aspirations within the decision system designs. Design decision waterfalls to capture exceptions and leaks within logic and create monitoring of decision flows. Key Requirements: Proven experience maintaining and configuring decisioning systems/platforms in credit cards or consumer More ❯

business requirements and how IT services can be best used to help meet those needs. The Service Delivery Manager will take ownership for the overall service experienced by the customer; providing a personalised interface that focuses on ensuring the highest levels of customer satisfaction are achieved and sustained. You will manage complex service situations and work to continuously … plans Act as a point of escalation to manage and resolve service issues. Identify contract renewal opportunities and work with the sales team to ensure the highest level of customer retention. Ensure service delivery standards are continuously improved throughout all areas of the organisation. You will suit the role if you have Previous experience of working within a customer … facing role and a good understanding of business objectives. Previous experience working within the IT/Managed Services sector with an understanding of the ITIL v4 framework. Understanding of customer business requirements and the ability to translate these into service deliverables Excellent analytical and communication skills along with the ability to build strong relationships with both internal and external More ❯

business requirements and how IT services can be best used to help meet those needs. The Service Delivery Manager will take ownership for the overall service experienced by the customer, providing a personalised interface that focuses on ensuring the highest levels of customer satisfaction are achieved and sustained. You will manage complex service situations and work to continuously … plans Act as a point of escalation to manage and resolve service issues. Identify contract renewal opportunities and work with the sales team to ensure the highest level of customer retention. Ensure service delivery standards are continuously improved throughout all areas of the organisation. You will suit the role if you have Previous experience of working within a customer … facing role and a good understanding of business objectives. Previous experience working within the IT/Managed Services sector with an understanding of the ITIL v4 framework. Understanding of customer business requirements and the ability to translate these into service deliverables Excellent analytical and communication skills along with the ability to build strong relationships with both internal and external More ❯

in Barnet. This tight-knit MSP have been trading for over 20 years supporting locals SMEs who take pride in their training and development opportunities and their stellar client retention rate. To support their growth plans, they have recently moved to a brand new office in Barnet. We are looking for hungry Senior IT Engineers with great L2 … Drivers licence In this Senior IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as the final escalation role point for the 1st & 2nd Line Support team, exposing yourself to a number of cloud-based projects and a … real chance to boost your career in the right direction with more project exposure. Occasional visits to customer sites will be required. With this opportunity, you will achieve: Starting salary ranging from £40,000-£50,000 per annum Discretionary bonus 31 days annual leave (incl. Bank Holidays & Christmas shutdown period) Private medical scheme Contributory pension scheme Plus much more More ❯

provided by Stericycle Inc. As the largest document destruction service in the world Shred-it delivers more than just secure shredding—we provide peace of mind. Summary The Retention Team Lead is a key role within our business, you will be responsible for the management of a team of Specialists who drive revenue through skillful client management You … commercial issue and lead on the investigation & resolution process leading to the contract negotiation of existing customers assigned to non-book business and providing renegotiation of agreements and managing customer contract lifecycles We are looking for Strong team management experience, ideally within a client retentions environment Confident and proficient people manager in leading, coaching & performance managing. Strong computer literacy More ❯

provided by Stericycle Inc. As the largest document destruction service in the world Shred-it delivers more than just secure shredding—we provide peace of mind. Summary The Retention Team Lead is a key role within our business, you will be responsible for the management of a team of Specialists who drive revenue through skillful client management You … commercial issue and lead on the investigation & resolution process leading to the contract negotiation of existing customers assigned to non-book business and providing renegotiation of agreements and managing customer contract lifecycles We are looking for Strong team management experience, ideally within a client retentions environment Confident and proficient people manager in leading, coaching & performance managing. Strong computer literacy More ❯

provided by Stericycle Inc. As the largest document destruction service in the world Shred-it delivers more than just secure shredding—we provide peace of mind. Summary The Retention Team Lead is a key role within our business, you will be responsible for the management of a team of Specialists who drive revenue through skillful client management You … commercial issue and lead on the investigation & resolution process leading to the contract negotiation of existing customers assigned to non-book business and providing renegotiation of agreements and managing customer contract lifecycles We are looking for Strong team management experience, ideally within a client retentions environment Confident and proficient people manager in leading, coaching & performance managing. Strong computer literacy More ❯

highly ambitious recruitment or consultative sales professional to join our growing IT Recruitment team, focused on fostering long term relationships with key clients and job seekers, with a professional, customer focused and technical approach. Within this sector, VANRATH work with many of Northern Ireland's best-known companies, as well as a large of number of highly exciting technology … examples of high performing consultants that have moved from their respective industries and forged successful careers within recruitment. Why VANRATH? 20+ years specialist market knowledge and experience 96% client retention rate 20,000 + candidates placed over the past 25 years 1400 + google reviews and Nis highest rated recruitment agency Bespoke CRM system Chosen recruitment partner, member More ❯

services. Key responsibilities: Own and develop strategic relationships with schools, colleges, and universities. Drive account growth by aligning our IT services to client needs and sector challenges. Deliver exceptional customer experiences, ensuring retention and satisfaction. Identify, pursue, and close opportunities across new and existing accounts. Work closely with technical and delivery teams to ensure service excellence. Hit More ❯

Building Services company specialising in technical building servicesincluding commercial gas and HVAC maintenance, electrical services and building compliance The business hasbeen established for over 30 years with excellent client retention, leading to long term job security Our client has excellent staff retention and is looking for someone honest and reliable to join their close-knit team … Demonstrable experience of working in a similar role previously We are looking for someone who is honest, professional and reliable with the ability to build good relationships with the customer on site If you fit the above description, please forward a copy of your cv and covering letter to Kerry Hayes More ❯