26 to 50 of 82 Customer Retention Jobs in the UK excluding London

of growth. You will work closely with the Marketing Director and will deliver CRM projects that will drive loyalty and spend from their existing customer base. The overall CRM objective is to be responsible for designing, producing and delivering a range of timely campaigns to increase customer loyalty … reordering You will play a key role in reviewing the loyalty scheme and update it to drive demonstrable value to the business and all customer segments Working with the loyalty and CRM partner you will manage customer jonurneys to create, maintain and grow customer database Drive the … strategy of customer communication across email, site, SMS and direct mail Identify customer journey requirements and trigger points for automated communications Experience Required 6+ years experience in CRM & Loyalty Educated to degree level - marketing qualification would be preferable Solid CRM and Email marketing background Hands on and strategic more »

and manage a small sales team, and implement KPIs to track performance and success - Ensure that all projects are delivered on time and to customer satisfaction, in order drive customer retention - Manage relationships with key clients, suppliers and 3rd party organisations - Report to the Board of more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm has some projects to automate in AI and then within 3-6 months will have more »

assists dealerships, finance and insurance companies improve their bottom line and make better decisions. Experts in vehicle valuation, residual value forecasting, vehicle stock sourcing, customer retention and much more, AutoGrab is focused on putting our subscriber base first and delivering extreme value. Our Mission Accelerating Innovation: Advancing … connecting networks, markets, and knowledge. Our data-driven approach empowers clients with real-time access to the entire automotive market, enabling informed decisions, enhanced customer connections, and accelerated innovation. Through our focus on shaping products that drive our clients' businesses forward and give them a competitive edge, AutoGrab leads … generating new leads and appointments. You will need to “live” in our CRM system and ensure that it is used to capture all existing customer activity and accurately record the status of all prospects. Skills and Experience Experience in generating new leads and setting high quality appointments. Ideally you more »

Managers and Retention Specialists with a focus on retaining more of our existing client base. * Manage the core metrics linked to client retention and cancellation requests * Identify recurring trends such as non-usage cancellation requests * Conduct regular individual and team reviews, identifying training needs and ensuring … subsequent training is undertaken * Monitor and review client retention reasons to escalate areas for improvement * Produce regular reports and dashboards for the Operations Director and Senior Leadership teams on overall retention performance What you bring: The ideal candidate for the Head of Growth and Retention … is an exceptional opportunity to join a multi award-winning organisation that values its employees. The company provides exposure to a wide variety of customer service issues across different sectors, ensuring a dynamic and challenging work environment. The company is committed to the training and development of its employees more »

based in our Chelmsford Campus. This is a fantastic opportunity for someone who is eager to develop their knowledge and insights in data and customer retention management. The CRM Data Officer will provide support with the data management and provisions for marketing campaigns across each of the … using large CRM databases. With a high degree of accuracy, you'll be able to use Excel as an advanced user and prepare excellent customer data for marketing campaigns. Benefits: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension more »

finish. Including, strategy, brief response, media plan creation, execution, reporting and invoicing Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction Creating and maintaining short and long-term Account Plans for each designated account Monitoring campaign pacing and KPI performance more »

you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell. Providing specialist support to our Commercial Management … and nurture broad and deep relationships with key stakeholders - Create and manage account plans which measure customers experience - Become a key voice of the customer - Support customers in achieving timely contract renewals - Effectively recognise and realise upsell and cross-sell opportunities About You To be considered as a Clinical … or deployment management experience - Experience selling and/or delivering services into the NHS Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays. Other organisations may call this more »

Role: CRM Manager Salary: £45,000 - £50,000 Location: Southampton As the CRM Manager, you will be responsible for the management of Customer Relation Management Systems. The successful candidate will play a pivotal role in working with other stakeholders and cross-functional teams acting as a bridge between the … to align revenue goals with marketing campaigns. Analyse marketing data to identify opportunities for revenue enhancement. Collaborate with the business development team to drive customer acquisition, retention, and upselling. Audits and reporting: Generate insightful reports and dashboard to empower data-driven decision making. Perform routine and scheduled … Collaborate with software development teams to integrate CRM and other systems with other platforms. Data-Driven Insights: Leverage data analytics to uncover revenue trends, customer behaviour, and market dynamics. Provide actionable insights to optimise revenue streams. Key skills, knowledge and experience: Bachelor’s degree in information technology, or a more »

Paid Search Manager/Executive - Google Shopping - PPC Do you have a passion for Paid Advertising across search platforms, strong with customer management and a strong ability for driving traffic If so this may be a position below for you! We are partnered with a dynamic data driven marketing … communicate campaign performance and identify areas for improvement. Stay up-to-date on the latest Google Shopping features and best practices. Account management and customer retention What we need: Experience in paid media campaigns with Google Shopping Proven track record of generating ROI Experience in tools such more »

best practices. Recommending and attending exhibitions and conferences to develop the company products. Building and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention. Evaluating bids, coordinating bid submissions and working collaboratively with cross-functional colleagues across the globe in design, sales, finance, supply chain more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal … processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to … the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making more »

and decision-making processes. They leverage their proprietary machine learning models to extract insights from unstructured data for their clients, with applications ranging from customer retention and e-commerce to employee management and optimizing performance in industries like manufacturing. It’s an exciting time to join a more »

industry. If selected, you will be in one of most successful recruitment companies in the life sciences recruitment industry, with an extremely high client retention rate. This is a great opportunity to start at a business with high value on its workers, beginning your journey into an uncapped more »

and explain the benefit these have for a client Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Focus on building client relationships and using this to develop their understanding of the Microsoft … Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Desired Skills and Experience Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation … CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »

require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »

their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. more »

for in excess of 40 years to businesses like yours and providing the levels of service and support that has seen us achieve high customer retention indeed most of our early customers are still with us so we must be doing something right! We know that what more »

for driving growth through data-driven strategies? Are you looking to work for an extremely well-known brand with beautifully crafted products, that put customer experience and quality at the forefront of everything they do? Our client has ambitious growth plans from expanding their product range, opening more stores … s a really exciting time to join the business!As Head of Performance Marketing you'll own, establish and deliver all aspects of the customer acquisition and retention strategy, setting the strategic direction to deliver their customer plan and sales growth objectives across all marketing channels. … ROI with a continuous focus and improvement in acquisition, retention, ROAS and CPC.The successful candidate will have deep expertise and understanding of customer acquisition and retention through performance marketing, ideally from a high-growth multi-channel retail business. You'll have excellent leadership and team more »

and optimise our product portfolio, driving revenue and efficiencies. You will define product features and functionality by creating user stories demonstrating how they drive customer acquisition, retention, engagement and satisfaction. You will define end-to-end requirement specs and workflows together with internal stakeholders and third-party … digital product roadmap, on time and within budget.Develop a deep understanding of our customers, and our competitors, to identify and evaluate opportunities which drives customer acquisition and retention, engagement and satisfaction.Identify, scope and define functional and technical requirements for new platform launches and product features, including workflows more »

Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »