26 to 50 of 78 Customer Retention Jobs in the UK excluding London

clients' SaaS product success. The role is far-reaching across: Leadership of teams of 10+ staff Sales and Marketing Strategy Demand Generation Account management Customer retention and growth Team Development A background of sales success in B2B/SaaS is needed. In return, you will receive ...

partnerships across charities, churches, publishers and sector agencies Build trusted relationships with CEOs, marketing leads, fundraising teams and HR stakeholders Maintain high client retention and satisfaction Identify and execute upsell opportunities across the product portfolio Represent the organisation at relevant conferences and networking events Stay informed on market ...

Reed.co.uk is looking for a Customer Success Manager to join their team in Holborn, London. Overview As a Customer Success Manager you will have a key strategic role within reed.co.uk. As a customer focussed individual you are motivated and engaged by providing service excellence to our clients. … strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering Analysing and monitoring customer data to draw insights and optimisations, communicating those findings to clients and adjusting campaigns for better performance Actively organising and managing operational and strategic ...

value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve … communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Effective time management and prioritisation skills Customer focused with experience of building meaningful relationships and driving customer retention Ability to work under pressure, managing multiple workstreams across ...

join a growing sales team. This is a field-based role with a 50/50 split between winning new business and developing existing customer relationships. You'll be responsible for identifying and securing new clients, while also re-engaging with previous customers to drive repeat business and maximise … face meetings with decision-makers across a variety of industries Spot and develop opportunities across additional service lines Build long-term relationships to increase customer retention and lifetime value Maintain an accurate and active pipeline through CRM systems Achieve and exceed new business and revenue targets ...

campaigns Liaise closely with production to ensure smooth order delivery Keep CRM systems up to date and organised Support both new business growth AND customer retention What we re looking for We re after someone who brings energy, drive, and initiative. You ll thrive here … facility Free on-site parking Location & Hours Monday to Friday: 08 00 Based in Pilsworth, Bury (near M66 Junction 3) Occasional travel for customer visits and trade shows Flexibility required for occasional out-of-hours business needs Please note: Due to location, you ll need your own transport. ...

leading security accreditations. As a Principal Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting as a trusted advisor, you will ensure services are delivered effectively, customers realise value, and long-term satisfaction and retention are achieved. This is a high-impact role for someone who thrives at the intersection of service delivery, customer success, and relationship management. Key Responsibilities Build and maintain strong, senior-level customer relationships. Own the end-to-end success of strategic and business-critical customers. Ensure ...

long sales cycles. Relationship Skills: Excellent communication, networking, and presentation skills. Key Performance Indicators (KPIs) Revenue growth Sales pipeline volume Project win rate Client retention and repeat business Email: (url removed ...

with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

joining a growing team of over 50 specialists across IT support, cyber security, cloud solutions and infrastructure services backed by excellent client retention and industry-leading expertise. If you're confident with HubSpot, love improving processes, and enjoy supporting users, this is a brilliant opportunity to step into ...

quality, relevant travel content Email Marketing & CRM Build and send email campaigns, newsletters, and automated journeys Segment audiences to improve engagement and conversion Support customer retention and repeat bookings through targeted campaigns Analytics & Performance Tracking Monitor performance using tools such as Google Analytics Track key metrics (traffic ...

created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback. … implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction ...

Doing Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities We’re Looking for People Who Are: Articulate and professional Motivated by success, results, and the chance to progress quickly ...

both business and technical conversations. You'll be organised, self-motivated, and effective in a remote-first environment. What Good Looks Like Strong client retention, growing revenue within existing accounts, clients adopting more of the service portfolio over time, and a reputation internally and externally as someone ...

London and South-East accounts. KPIs & Performance Measures Revenue target achievement Gross margin % Average deal value Sales conversion rate Pipeline value and accuracy Client retention and repeat business Why Join AVM Solutions? Joining AVM Solutions offers the opportunity to play a key role in shaping the growth ...

communication and account reviews Identify upselling and cross-selling opportunities across AI, cloud and cyber security services Support contract renewals and ensure high client retention Act as the primary commercial contact for your accounts Collaborate with technical teams to deliver tailored IT solutions Present proposals and recommendations aligned ...

third-party activity, ensuring a secure, efficient, and high-availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

Infrasructure, Managed Services Provision and IT Resale. The jobholder will be responsible for the company sales strategy and will lead both Business Development and Customer Retention. Key duties include: Lead and motivate a dynamic IT sales team of 12 Develop and execute an innovative sales strategy Define team revenue ...

Infrasructure, Managed Services Provision and IT Resale. The jobholder will be responsible for the company sales strategy and will lead both Business Development and Customer Retention. Key duties include: Lead and motivate a dynamic IT sales team of 12 Develop and execute an innovative sales strategy Define team revenue ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. Whilst this is a home based role, you will be required to attend the Cambridge office twice a week. Key Responsibilities Business Development … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

Customer Success Agent My Client, an expanding healthcare technology and services organisation, is looking for a Customer Success Agent to join their growing team. This is an exciting opportunity for someone who enjoys working in a fast-paced customer-focused environment and wants to build a career … business that supports healthcare providers across multiple international markets. The successful candidate will join a small, collaborative team and will report directly to the Customer Success Team Leader. This role will play a key part in supporting customers, managing account renewals, and ensuring a high level of service delivery. ...

accounts, and identify opportunities to support clients with additional value‐driven solutions. Working closely with Sales, Product, and Operations teams, you’ll contribute to customer success, retention, and growth. This position offers meaningful progression pathways and the chance to make a real impact in a fast‐evolving … evolving needs, challenges, and areas where technology can add measurable value. Work closely with the wider sales team to ensure seamless handover, onboarding, and customer experience. Maintain accurate account data, forecasts, and reports to support business planning. Represent the organisation at industry events, trade shows, and networking opportunities. Collaborate ...