76 to 100 of 137 Customer Retention Jobs in the UK excluding London

clear data strategy that gives the organisation accurate, timely and commercially meaningful insight into performance. You will bring together information across Marketing, Sales, Customer Success, Finance and Operations, creating greater visibility of the complete customer journey and enabling leadership to make faster, better-informed decisions. This … priority will be establishing a reliable single source of truth , ensuring leadership can confidently understand performance across areas including lead generation, sales conversion, revenue, customer behaviour, retention and operational performance. You will develop executive-level dashboards and reporting that move beyond simply presenting numbers. Your role will ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

agencies (including PR and graphic design) for ad management and media outreach. Support Account Management and key commercial stakeholders with promotional activity and client retention initiatives. Maintain productive relationships with suppliers and external partners. Qualifications and Skills Demonstrable experience managing ROI-driven digital and offline marketing campaigns. Minimum ...

profitable lifecycle services business. The role combines leadership of the Technical Support Team with the development and execution of service offerings that maximise customer value throughout the lifecycle of Westermo solutions. This includes Professional Services, Service Level Agreements (SLAs), Technical Training, Health Checks, Cybersecurity Support, Network Audits, Lifecycle Management … objective of the role is to transform our Technical Services from a reactive support function into a strategic business unit that improves customer retention, creates recurring revenue streams, and strengthens Westermo's position as a trusted industrial networking partner. Building and managing the technical resources will also ...

effective adoption of project management tools, systems and processes across the business. Project profitability and successful completion within agreed timescales and budgets. Client retention and satisfaction. Identifying opportunities to expand existing projects and drive additional commercial value. Some of the requirements: 3+ years’ experience in a project management ...

Sales, Civil, Energy & Environment, EMEA, this role is accountable for translating regional sales strategy into team plans and operational initiatives that drive commercial performance, customer retention, and sustainable growth across strategically managed Civil, Energy & Environment accounts. The role leads and develops experienced Account Managers while remaining hands … execution with Sales, Marketing, Product, and other Bentley Systems colleagues.* Improve systems, processes, and ways of working to increase team efficiency, scalability, and customer outcomes.* Contribute to regional planning for headcount, resourcing, growth initiatives, budgets, career development, and team culture.**To be successful in this role, you should have ...

Sales, Civil, Energy & Environment, EMEA, this role is accountable for translating regional sales strategy into team plans and operational initiatives that drive commercial performance, customer retention, and sustainable growth across strategically managed Civil, Energy & Environment accounts. The role leads and develops experienced Account Managers while remaining hands … execution with Sales, Marketing, Product, and other Bentley Systems colleagues. Improve systems, processes, and ways of working to increase team efficiency, scalability, and customer outcomes. Contribute to regional planning for headcount, resourcing, growth initiatives, budgets, career development, and team culture. To Be Successful in This Role To be successful ...

Identify opportunities across Cloud, Microsoft 365, Cybersecurity and Managed Services. Work with technical teams to develop IT Roadmaps and solutions. Manage contract renewals, client retention and account growth. What We're Looking For: Proven B2B account management experience within an MSP, IT services or technology environment. Strong track ...

Liberty’s delivery and quality standards in every aspect of work. Own delivery quality and performance across complex SEO accounts and workstreams. Support client retention and renewal through consistent delivery and clear recommendations. Identify opportunities for optimisation, efficiency, and process improvement. Support team training, mentoring, and knowledge sharing ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

data quality, connect disparate systems and turn complex information into meaningful insights. The successful candidate will combine strong product management experience with commercial awareness, customer engagement skills and an understanding of data-driven software solutions. This is a remote role with travel for team/customer meetings when … required. Key Responsibilities Own and develop the product strategy, vision and roadmap across a portfolio of data solutions. Identify market opportunities, customer challenges and emerging trends to inform product development. Work closely with customers and stakeholders to understand requirements, validate propositions and prioritise enhancements. Shape the commercial positioning, pricing ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

expertise to work with organisations on the most challenging projects, from developing new products, to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us – for our insight, quality and service. The organisation have ...

vendor solutions and services for their needs, supporting through every phase of delivery. The role in practice You’ll own the end-to-end customer delivery experience across Staging and Configuration, Field Services, and NOC Services, acting as the primary escalation point when issues arise and intervening early when … single system of record. You’ll also define and enforce a change control process that protects scope and flags commercial implications when customer requests exceed what was agreed. Internally, you’ll coordinate across Technical, Pre-Sales, Field Services, and NOC teams to ensure joined-up delivery, and support ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity We're looking for an experienced … Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some of our most strategic customers maximise the value of their Oracle investments across SaaS, E‐Business Suite, JD Edwards ...

team with outbound prospecting. The role requires practical cold calling experience, strong relationship management and a commercial mindset to optimize gross profit and customer retention. #J-18808-Ljbffr ...

Customer Success Manager Milton Keynes – Hybrid (2 days in the office) £42,000–£45,000 + 15% bonus Full-time The Role We are recruiting on behalf of a growing technology business looking for an experienced Customer Success Manager to join its team. This is a fantastic opportunity … and generate additional revenue. The role offers plenty of autonomy, with the opportunity to contribute to wider team development and help shape customer management processes as the business continues to expand. Key Responsibilities for Customer Success Manager · Manage a portfolio of customers, taking responsibility ...