76 to 100 of 160 Customer Retention Jobs in the UK excluding London

high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue … business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling ...

delivering 60m worth of support over the next three years.The Role:The Head of Marketing is responsible for developing and executing Nominet’s customer marketing strategy to drive awareness, customer acquisition, retention and revenue growth for the registry business.This role ensures our domain, registry … aligned with organisational goals. You’ll lead a small high-performing team, oversee the full marketing mix, and work closely with Commercial, Product, Customer Success and Corporate Affairs teams.What You'll Be Doing:Develop and deliver a comprehensive marketing strategy aligned to business objectives, growth targets, and Nominet ...

Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos … customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction ...

Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos … customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction ...

well-established technology solutions provider, delivering innovative connectivity, network security and voice services to businesses across the UK. As they continue to expand their customer base and service offering, they are seeking an experienced Account Manager to develop key client relationships and drive growth within existing accounts. As Account … future plans, positioning the organisation as a trusted partner rather than simply a supplier. Key Responsibilities: Manage and develop a portfolio of existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Conduct regular account reviews to understand customer requirements and future opportunities. Identify and deliver ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. This ...

consistent, high-quality delivery of the FNZ platform services, alignment to FNZ’s go-to-market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. This includes ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost-to-serve discipline and resolution … capacity, change priorities, service performance and operational risk are reviewed collectively and acted on with clear ownership, pace and discipline. Specific Role Responsibilities Portfolio & Customer Leadership Accountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients Sets and owns portfolio-level customer ...

looking for the leader to continue to lead and scale the function accountable for Sales Accepted Opportunities (SAOs), qualified pipeline, and customer expansion revenue.We are looking for a strategic and hands-on marketing leaderbased in NYC who wants to build a modern, AI-augmented growth engine to unlock … close to the execution of our demand engine across North America and EMEA. You will bridge the gap between initial acquisition and long-term customer retention, ensuring our marketing tactics match our expanding vision as a comprehensive HR platform.What are your responsibilities Architect the AI-augmented Growth ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated ...

executive-level customers and global partnersYour ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success.How You’ll Drive ImpactDrive Business Growth & Market ExpansionIdentify and capitalise on new opportunities within high-growth semiconductor segmentsDevelop and execute market entry strategies that … deliver measurable revenue impactBuild compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curveBuild Strategic Partnerships & EcosystemsDevelop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers, system integrators, and telecom operatorsLead and manage Joint ...

solutions. This is a people‐led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value. What … ROI. Build, develop, and coach teams responsible for migration delivery, activation support, and migration‐related sales support. Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities. Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion. ...

employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti … office in Manchester, UKWhat Will I be doing Receive inbound help requests from customers via the primary channels of phone call, chat, and email.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Consult with customers to ensure their business operations ...

Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. The Role The Retentions & Renewals Manager is responsible for driving customer retention and recurring revenue by ensuring clients successfully renew their Cyber Essentials, Cyber Essentials Plus, Penetration Testing, and Cyber Security service agreements. … deliver ongoing value. Working closely with internal Sales, Product, and Client teams, the Retentions & Renewals Manager is responsible for maximising renewal rates, reducing customer churn, increasing annual contract value, and ensuring customers continue to benefit from the organisation's cyber security services. Who are we looking for? Deliver renewal ...

accelerating Clover adoption across priority markets and channels, and migrating existing non-Clover SMB merchants onto the right Clover-led solution where it improves customer experience, revenue, retention and long-term platform simplification. The successful candidate will bring product leadership, commercial judgement, market proximity, decision-making discipline … Clover growth initiativesManage products and initiatives strategically and tactically through the lifecycle, linking roadmap decisions to revenue, margin, retention, adoption and customer outcomesCreate a disciplined approach to back-book migration, including prioritisation, commercial cases, customer impact, operational readiness and market sequencingServe as the primary EMEA ...

close deals to secure mutually beneficial agreements. Explore new markets and geographic areas for business expansion. Collaborate with cross-functional teams for cohesive customer acquisition and retention. Requirements: Proven experience in sales, preferably in B2B. Excellent communication, negotiation, and interpersonal skills. Track record of meeting or exceeding targets. Proficiency ...

growth of partnerships within the benefits sector. Growth of ‘Beyond Payroll’ revenue. Positive impact of the service offering on sales revenue and client retention over the next three years. Key Skills Proven experience in the benefits industry is essential. Innovative and creative thinker. Strong communication skills. Strong commercial ...

leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses. Operating with the backing of a global fintech leader … Clover UK P&L and overall business performance Deliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadership Drive customer acquisition, retention, product adoption, and increased customer lifetime value Allocate investment effectively to maximise growth opportunities and long-term business value Build ...

Garden City two days per week Rate: Circa £250-300 per day Contract: Six-month contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … need is for someone who has experience with Zoho CRM, to come in and oversee the build, testing and rollout of automated customer journeys within the platform. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works ...

leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader … accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild ...

field-based engineers. Monitor service performance against agreed KPIs and SLAs, implementing improvements where required. Support contract renewals and contribute to long-term client retention strategies. Qualifications & Requirements - Technical Operations Manager/FM Account Manager Previous experience within Facilities Management, Building Services or Technical Account Management. Mechanical ...