76 to 100 of 131 Customer Retention Jobs in the UK excluding London

sales of both Light Commercial Vehicles and fleet Passenger Cars. Prospecting for new and existing local business vehicle sales. Achieving agreed vehicle sales targets. Contribute to the achievement of customer retention. Develop and maintain a full knowledge of all vehicles/services provided by our client. Provide reports on all sales activities, including follow-up, prospecting, new clients, etc. … and promptly. Ensure that all outstanding amounts are paid within the timescales required. Use an approved FCA approach in the presentation and sale of financial and insurance products. Ensure customer satisfaction is maintained at all times. To be eligible, you shall need to live within a reasonable commuting distance of Cardiff and have a UK driving licence with minimal … is essential, and any exposure to the premium/prestige end of the market would be highly beneficial. Overall, you shall have excellent communication skills with a focus on customer care and be well-presented, proactive, self-motivated, and tenacious with a demonstrable success in business-to-business sales. What's in it for you? For your hard work More ❯

Goals. Identify, prospect, and convert independent and group prospects into customers. Plan and organize your time effectively to drive results and efficiency. Use CRM system to record visits, customer interactions, and orders. Manage and maintain a healthy sales pipeline. Negotiate and develop commercial agreements with key customers. Collaborate proactively with the Field Sales Manager (FSM) and stakeholders to … ensure customer retention and satisfaction. Visit targets to cold call and introduce Pipers Crisps, promoting the Direct Delivery Model. Monitor competitor and wholesale activity, coordinating with internal departments as needed. Attend trade shows to increase brand awareness and generate new opportunities. Implement and review new marketing initiatives. Qualifications Results-driven and target-oriented. Team player with the More ❯

as and when needed Demonstrate change leadership and a personal resiliency to adapt to emerging trends Demonstrate awareness of how to leverage technology to drive efficiency and a positive customer experience Demonstrate a strong track record of proactive succession planning and building high-performing leadership teams Demonstrate innovative and strategic thinking, bringing creative solutions to complex problems Provide credible … to reach strategic business goals Experience leading global teams across diverse cultures and geographies Experience leading managers of other managers Excellent project, leadership, facilitation and interpersonal skills Understand global customer acquisition and retention strategies and ensure global HR programs (e.g., incentives, performance, learning) are aligned Excellent oral and written communication skills, including the ability to organize and More ❯

Customer Insights Analyst Up to £45,000 + bonus Hybrid - Leeds (1x day a week) THE CLIENT This is an exciting opportunity for a Customer Insight Analyst to join an industry-leading ecommerce organisation. THE ROLE We are seeking a skilled Customer Data Analyst to deliver actionable insights that drive effective customer acquisition, retention, and growth strategies. In this role, you will design and maintain a scalable Single Customer View (SCV) by integrating CRM, transaction, and engagement data. You will also develop segmentation models based on customer lifecycle stages, engagement intensity, and behavioral patterns to help tailor our marketing and customer experience initiatives. YOUR SKILLS SQLData Visualisation NICE TO More ❯

Customer Insights Analyst Up to £45,000 + bonus Hybrid - Leeds (1x day a week) THE CLIENT This is an exciting opportunity for a Customer Insight Analyst to join a industry leading ecommerce organisation. THE ROLE We are seeking a skilled Customer Data Analyst to deliver actionable insights that drive effective customer acquisition, retention, and growth strategies. In this role, you will design and maintain a scalable Single Customer View (SCV) by integrating CRM, transaction, and engagement data. You will also develop segmentation models based on customer lifecycle stages, engagement intensity, and behavioural patterns to help tailor our marketing and customer experience initiatives. YOUR SKILLS AND EXPERIENCE SQL Data More ❯

and individual families Conduct market research to identify new business opportunities and stay updated on industry trends Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention Collaborate with the marketing team to plan and execute promotional campaigns Monitor and report on sales performance, providing regular updates to senior management Required More ❯

to source a CRM Manager. THE ROLE In this role, you will join the growth team and report directly to the Chief Growth Officer, with a focus on driving customer engagement and retention. You will be responsible for managing the full end-to-end campaign lifecycle across both B2B and B2C segments. SKILLS AND EXPERIENCE Proven experience managing end … to-end CRM campaigns focused on customer retention, engagement, and loyalty.Experience with Braze platform is advantageous.Basic experience with HTML, CSS or JavaScript. APPLY Send an email to register your interest or apply below More ❯

Responsibilities: Proactively building and maintaining effective relationships to allow growth Working on new implementations, from gap analysis through to production delivery, ensuring that go-live is achieved Supporting existing customer implementation(s) Liaison with internal teams to support the design, development and QA processes ensuring that all required software development is planned and delivered to agreed specifications and timescales … Identifying opportunities to advocate for additional products or services and contribute to customer retention and renewal efforts. Use experience of travel/systems to assist customers in identifying new requirements (BAU change requests and new project initiatives) Lead Customer Project review and Delivery Meetings with customer teams including BA's, PM's, Testing Teams, IT … years of experience within software development organisation/travel company Experience with travel reservations and tour operating/dynamic packaging systems Experience of working directly with customers and on customer sites Excellent analytical and project management skills Hands on and practical approach to delivery Highly versatile and at ease operating and communicating with external and internal people across all More ❯

+ Bonus) Hours: 37.5 hours per week (Monday – Friday with flexible working) Experience: Technology Consultancy, Media Consultancy, Website Development Agencies, Customer Success Management, Client Satisfaction, Account Management, Client Retention Opportunity: Thompson & Terry Recruitment are very excited to working with an innovative Oxford based technology business, who, as a result of their growth, are looking to recruit an … Account Consultant to join their high performing team. As a Key Account Consultant, your main responsibility will be to maintain and develop relationships with existing clients. While ensuring excellent customer satisfaction and working proactively to prevent problems, the successful Key Account Consultant will also develop a close understanding of client’s needs to ensure that their needs are continually … provide to their talented workforce, it is really important that you already feel confident holding business level conversations at C-Suite level, providing true innovation as part of the customer journey. The successful Key Account Consultant will be inquisitive and curious to truly understand the challenges and objectives of every client, with a passion for building excellent customer More ❯

your sales career in the world of Networking solutions? At Convergence Group, we have over 20 years of success built on a resliiant work ethic, continuous improvement and a customer-first mindset. As we enter an exciting phase of growth we're looking for exceptional Account Managers to play a pivotal role in shaping our future. This is a … strategic voice between our business and some of the UK's leading public and private sector organisations, shaping the future of connectivity with industry leading networking solutions and outstanding customer service. Your Impact Starts Here: Own the Portfolio - Take full responsibility for a strategic customer base, driving both growth & long-term retention while delivering exceptional customer … Partnerships - Strengthen client relationships and align solutions ensuring customers achieve their business goals. What You'll Do as our Account Manager: Own and Grow - Take full responsibility for your customer portfolio, driving retention, profitability, and long-term growth. Be a Strategic Partner - Build senior-level relationships, guide customer strategy, and deliver solutions across LAN, WAN, WiFi More ❯

team and operates the Service Desk to receive client calls and provide solutions to client issues and a high-level of client service and support. This role supports client retention and satisfaction through the receipt of effective and efficient IT support. Role This is a remote role, with occasional visits in the BRISTON office when asked, ideally you … Provide client after care by following up with clients to ensure their IT systems are fully functional after troubleshooting Maintain and keep up to date self-help documents for customer self-service and troubleshooting Actively contribute to the organisation’s sustainability goals by adopting environmentally responsible practices in daily work. This includes minimising resource waste, promoting energy efficiency, and … Year 6 Months Positions Available 1 Closing Date Sunday, 10th August 2025 Start Date Friday, 15th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience Qualifications English GCSE, grade 4/C and above (Essential More ❯

several locations across the UK is looking for an experienced Account Manager to further bolster their existing sales team. You will be at the forefront of the company’s customer retention plans aiming to keep existing clients using their services and tech, whilst upselling new products and services where possible. There is an uncapped commission structure in … home with an office nearby should you wish to pop in from time to time, but no pressure to do so! There will be an element of travel to customer sites, the majority being based locally in the Southwest of England, yet this will not be extensive. Key Duties Undertaking regular check ins with existing customers to ensure satisfaction More ❯

members across the Asset Protection Group. Participate in networking events. Coordinate with operations on key client margins and mobilization timelines. Manage key accounts and support growth where applicable. Oversee customer care and retention strategies. Lead marketing activities to demonstrate ROI. Identify and support new revenue streams, such as new sectors. Provide competitor insights to the Board. Location … goals for 2025/2026. Build a robust sales pipeline (meetings, tenders, quotes). Ensure sales and marketing activities are tracked and successful. Utilize CRM systems effectively to track customer journeys. Enhance CFS's reputation and market presence in target sectors. Person Specification Self-motivated with strong commercial focus. Proven experience in selling sprinkler installations. Leadership qualities with motivational More ❯

Responsible for acquiring and onboarding key channel partners, then driving incremental growth through new logo acquisition in combination with existing customer retention and upsell. This role will have a defined list of key vendor resellers to onboard and own. Duties & Responsibilities Identify and onboard key partners to increase revenue and margin streams, adhering to vendor partner program More ❯

product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customer retention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯

Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯

CRM Specialist to join the team of a growing Henley based B2C business. Youll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯

the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯

the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯

uncover new opportunities. Build strong relationships with key decision-makers and influencers. Secure and lead impactful meetings that showcase our clients solutions. Use past sales data to enhance client retention and spot repeat business opportunities. Attend industry events (one every two months) to expand professional connections. Work closely with software authors to craft compelling pitches and close deals. More ❯

in a highly specialised space delivering to sectors where mission-critical performance is non-negotiable Expanding rapidly in both the UK and North America, with ambitious plans and high customer retention Known for supporting long-lifecycle hardware requirements where consistency and certification matter Role Overview As Business Development Manager, you will: Win and grow accounts with Tier … o Certified, Critical, or Challenging use cases Sell into both legacy technology environments and next-generation solutions Work closely with internal engineering teams and technical experts to build tailored customer solutions Manage your own pipeline, forecast accurately, and deliver new business growth Candidate Profile Direct OEM/SI Sales Expertise: You've sold technical or engineered products directly to More ❯

Location: Coventry Here at Skillshub were looking to expand our customer success team as it strategically important to the company to provide our clients with the best customer service. The Customer Success Coordinator is an account manager, introduced to the customer at the sign off of terms and conditions, and primarily becomes the face to the … customer as implementation is completed and the customer goes live with their Learning platform and/or content solution. Working closely with the sales team and content developers, the Customer Success Coordinator will be an influential person that drives excellent customer service each day, along with helping to identify continuous improvement opportunities to support our client … base along with providing ongoing virtual support and training opportunities. We require a task focussed person to provide an incredible customer experience through the duration of our clients contract Key Responsibilities: Effectively managing the lifecycle of Customer Service activities, from go-live, customer support, ongoing configuration and addressing improvement opportunities Driving customer retention, focusing More ❯

Head of Customer Experience – Rapidly Expanding IT Services Company – Hertfordshire – £Competitive + Great benefits Our client is a successful and rapidly expanding IT and telecoms services business with a growing network of offices, currently including Hertfordshire, London, the Midlands and Scotland. They are committed to being a truly customer-first business and are currently seeking for a Head … of Customer Experience to join their Head Office leadership team in Hertfordshire. This critical role will lead the design and execution of the business's customer-centric strategy, driving customer satisfaction, retention, and revenue growth. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue by fixing … the root causes of churn and ensure a world-class experience for all their clients. The Role: Own the end-to-end customer journey across all departments Track and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and More ❯

global clients or major regional accounts that are of substantial strategic and revenue generating importance.The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global … identifying new value delivery opportunities Become a trusted advisor for the client across all their primary locations. Lead overall account and territory strategy to drive YoY growth and retention Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state Orchestrate … and marshal account planning and execution with cross-BU internal partners Drive high activity by coordinating prospecting strategies and driving prospecting execution Account management with the outcome of increased customer engagement and an increase in retention and account growth Quota responsibility aligned to a specific multinational account Build and demonstrate mastery of Gartner sales methodology and products More ❯

Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellentservice at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements, and … supporting digital transformation. As a senior leader, the Head of Customer Experience directly influences customer retention, satisfaction, and the division's long-term growth. What you'll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service More ❯