Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
big successes, with lots of exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A "build to run mindset", ensuring … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
key stakeholders Supporting and managing international remote IT setups at events What We re Looking For Essential Skills & Experience: Minimum 3 years experience in IT support, ideally in a service delivery capacity Strong technical knowledge of Microsoft Server, Active Directory, Azure, and Microsoft Defender Experience with virtualization platforms (ideally V-Sphere and Hyper-V) Solid networking skills (switching, routing … VLANs) Confident communicator with excellent customerservice skills Self-starter with strong problem-solving and analytical abilities Able to adapt quickly to a dynamic, high-pressure environment Desirable Extras: Experience with antivirus tools like Microsoft Endpoint and Huntress Catia 3DX administration Familiarity with JIRA and Confluence AV over IP (video distribution) experience Cisco networking knowledge SonicWall firewall management More ❯
Towcester, Northamptonshire, East Midlands, United Kingdom
Interaction - Kettering
key stakeholders Supporting and managing international remote IT setups at events What We're Looking For Essential Skills & Experience: Minimum 3 years' experience in IT support, ideally in a service delivery capacity Strong technical knowledge of Microsoft Server, Active Directory, Azure, and Microsoft Defender Experience with virtualization platforms (ideally V-Sphere and Hyper-V) Solid networking skills (switching, routing … VLANs) Confident communicator with excellent customerservice skills Self-starter with strong problem-solving and analytical abilities Able to adapt quickly to a dynamic, high-pressure environment Desirable Extras: Experience with antivirus tools like Microsoft Endpoint and Huntress Catia 3DX administration Familiarity with JIRA and Confluence AV over IP (video distribution) experience Cisco networking knowledge SonicWall firewall management More ❯
Customer Support Executive Location: Office-based Job Type: Full-time Salary: From £33,000 As a Customer Support Executive, you will play a crucial role in delivering exceptional service, ensuring their users can fully leverage their products. Day-to-day of the role: Provide support via phone, email, and online chat, ensuring prompt and accurate solutions to … customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise with … colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. Required Skills & Qualifications: Proven experience in delivering outstanding customer service. Strong problem-solving and analytical skills, capable of handling complex customer requirements. Excellent verbal and written communication skills, with the ability to More ❯
seasonal activity. Reporting on product performance and KPIs, sharing insights and opportunities with stakeholders. Working with technical teams and partners to support the continuous improvement of ecommerce channels. Helping customerservice by resolving product-related issues and contributing to a better customer journey. Conducting regular site audits to check performance, product visibility, and user experience. Working for … Trespass You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Relaxed dress code Free parking as More ❯
seasonal activity. Reporting on product performance and KPIs, sharing insights and opportunities with stakeholders. Working with technical teams and partners to support the continuous improvement of ecommerce channels. Helping customerservice by resolving product-related issues and contributing to a better customer journey. Conducting regular site audits to check performance, product visibility, and user experience. Working for … Trespass You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Relaxed dress code Free parking as More ❯
seasonal activity. Reporting on product performance and KPIs, sharing insights and opportunities with stakeholders. Working with technical teams and partners to support the continuous improvement of ecommerce channels. Helping customerservice by resolving product-related issues and contributing to a better customer journey. Conducting regular site audits to check performance, product visibility, and user experience. Working for … Trespass You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Relaxed dress code Free parking as More ❯
Solutions Advisor Siniat in Bristol ! The Technical Advisor Siniat will provide technical advice to both internal and external customers regarding Promats fire protection products as well as answer all customer specification enquiries. What youll do: Generate customer leads and partner with the Architectural Specification Managers (ASM) to develop customer relationships. Compile project packs of technical specifications and … or a person who can demonstrate work experience in a relevant trade. A clear communicator with an ability to translate complex technical issues into straightforward language. Experience within a customerservice role or administrative role in an office environment. Proficiency using CAD is a plus but not required. Why join us? We are named the world's #1 More ❯
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
london (city of london), south east england, united kingdom
HCLTech
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
About the Role We are looking for a Service Desk Analyst to join our IT Services team, providing high-quality first-line support to a wide and varied user base. You will act as the 'customer champion,' ensuring reported difficulties are managed effectively through to resolution, while delivering a professional and customer-focused service. This role requires … IT services to staff, patients, and stakeholders. Duties & Responsibilities Act as the primary contact for users, ensuring all incidents and requests are logged, tracked, and resolved in line with service levels. Develop and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing … scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on first principles and previous experience. Shadow colleagues to build knowledge of supported systems and improve response to user queries. Maintain ITIL awareness, ensuring professional service delivery. Monitor and report on performance against ServiceMore ❯
Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯
Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯
Location: Remote Salary: Up to £26K 12 Month FTC (Maternity Cover) Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and … powerful business management software solution delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯
/20 days holiday plus public holidays/Training and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking … You’ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS … of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customerservice skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Speak Digital Limited
/20 days holiday plus public holidays/Training and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking … You’ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS … of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customerservice skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
edinburgh, central scotland, United Kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
Paisley, Renfrewshire, United Kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
Livingston, West Lothian, United Kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯