1 to 25 of 249 Customer Service Jobs in the North of England

Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over … customers across 11 countries. Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader … role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader … role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional ...

Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This … excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while ...

Customer Service Specialist Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager … Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have ...

Customer Service Advisor Location: Office-based - Bredbury, Stockport Salary: £26,200 - £28,500 (depending on experience) Hours: Monday - Friday 9 - 5 About the Company My client is a growing business that combines intelligent software, with in-car devices and human expertise to help you Manage, Connect and Protect … your vehicles. With a small, close-knit team and a focus on delivering high-quality service across multiple products, this is a great opportunity to join a company where your contribution will truly matter. The Role We're looking for a proactive and organised Customer Service Advisor ...

summary Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre … drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable ...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with … targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service ...

Title: Customer Experience Cloud & AI SME Location: Remote/UAE/Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud … Employer of Record (EOR) services . Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement . Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self ...

Customer Service Advisor (Tech-Focused & Training Provided) Permanent £25,173 Altrincham (Free Parking) Monday to Friday - 35 hours - 8am to 4pm & 9am to 5pm 1 day hybrid after probation Looking to move beyond a standard customer service role and build valuable technical skills? This … fantastic opportunity to join a growing technology business where youll be supported to develop both your customer service and technical expertise, even if youve not worked in a technical role before. Youll be joining a friendly, close knit team of five, playing a key role as the first ...

Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing … customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus ...

Service Desk Customer Liaison Macclesfield | Full-Time | On-Site (5 Days) Overview We are looking for a customer-focused and organised Service Desk Customer Liaison to join a busy operational environment. In this role, you will act as the central point of contact for service … someone who enjoys working in a fast-paced setting and takes pride in delivering high levels of service. The Role As part of the Service Desk team, you will manage incoming requests via phone, email, and online systems, ensuring each query is accurately recorded and progressed through to resolution. ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Customer Support Engineer Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh … working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. ...

title Customer Help Desk Expert Function Customer Help Desk Location Ripponden Reports to Customer Help Desk Team Leader Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools … make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview We are looking for a customer focused individual to join our Customer Help Desk. Working as a part of a vibrant and energetic team, your role is to support ...

tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role Reporting to the Support Team Manager, the Customer Support Advisor is responsible for delivering excellent customer service throughout the membership journey. In this role, you will assist customers across multiple … communication channels, resolve queries efficiently, and work closely with internal teams to enhance customer satisfaction and support wider business goals. Job Responsibilities Provide first-line support to customers via phone, live chat, and email, managing enquiries through to resolution Deliver a professional, efficient, and customer-centric support experience ...

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £40,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

Service Desk Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. … environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for Service Desk Engineers to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: Providing first line ...

Description Service Desk Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities … environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for Service Desk Engineers to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: Providing first line ...

awards and accolades, you will be part of a hungry and dynamic team that go beyond the standard WEEE legislation to provide a superior service, not knowing anything but success! Making outbound sales call to develop, grow, and expanding Gigacycles client base. Contacting businesses B2B offering our free service to them Dealing with inbound customer service inquiries To be able to communicate coherently at all levels, verbally, and written Assess client’s IT needs to make recommendations to pitch products, solutions, and services with combination packages Discuss and propose IT solutions and packages to highlight product ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting … management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...