1 to 25 of 228 Customer Service Jobs in the North of England

Customer Services Manager Location: Tong, Bradford, UK (BD11) Salary: £35,000 – £38,000 per annum DOE plus bonus and genuine career/salary progression Contract: Full Time, Monday – Friday, 9:00am – 5:30pm- Fully office based- Free ParkingAre you a proactive, commercially minded leader with a passion for delivering … exceptional customer experiences? A highly respected, award-winning UK Technology Manufacturer is looking for an experienced Customer Services Manager to lead their dedicated Customer Service Team of 8.This is a hands-on role where your leadership will directly influence the quality of service, customer ...

Customer Service Representative Location: On-site - Middlesbrough Hours: Monday to Friday, 08:30 - 17:15 Contract: Full-time, Permanent Salary: £27,000 + bonus + benefits The Opportunity A well-established communications and technology business is seeking a Customer Service Advisor to join its on-site … fully office-based role, so applicants must be able to reliably commute to the location. This position sits at the heart of customer engagement and service delivery. You will speak with customers daily, understand their needs, and provide clear, informed advice on products and services. While you will ...

independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there's always an exciting … horizon. Job Description Location: Nelson, BB9 Salary: £23,809.50 per annum Hours of Work: Monday - Friday 9:00 - 17: hours) As a Customer Service Executive within one of our Daisy customer service teams, your role will involve you taking full ownership for customer queries, establishing ...

Customer Service Desk Analyst – New Year New Career.! Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support … should have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. ...

company in their search for an Account Manager. As part of the Engagement and Activation team you will be onboarding new clients joining the service! Acting as a first point of contact for your allocated clients, this is NOT your normal high volume, inbound customer service role. … This a very varied, fast paced role, with a clear progression pathway, within a friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing clients* Carry out pro-active implementation calls to new clients to welcome them to the service ...

Title : Service Desk Co-ordinator Salary : £27k - £30k Dependent on Experience Location: Manchester Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning … providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Service Desk Co-ordinator for our Manchester office, who will report to the Facilities Maintenance Helpdesk Manager. You will play a pivotal role in ensuring ...

Customer Service Supervisor 6 Months contract + possible extension of becoming permanent Newcastle - Office Based 37.5 hours a week £18.00 per hour A well-established, pioneering consultancy firm is seeking experienced Customer Services Supervisors to join a high-profile client in Newcastle. This role is focused … driving operational excellence and providing world-class support to end-users. Reporting to the Customer Service Operations Manager, you will lead your team to success. Key responsibilities include: Act as a point of support on the floor, resolving complex queries and turning escalations into learning opportunities. Manage ...

Role Details Job Title Service Desk Analyst Division Customer Services Service Desk Job Location Harrogate Reports To Service Desk and Incident Management Lead Please note, this position is based onsite in our offices in Harrogate, North Yorkshire so only applicants within commutable distance will be considered. … Role Our Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services, including bespoke incident management processes during critical or major events. Working as part of a dedicated team and with a passion for providing and promoting outstanding ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package for a Service ...

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

500.00 per annum Prestige Recruitment Specialists are working in partnership with our client, a well-established and forward-thinking organisation with a large internal customer base. Due to continued business requirements, our client is looking to appoint a Junior IT Support Technician to join their IT team based … Brandesburton, reporting directly to the Service Desk Manager. This role offers an excellent opportunity for a customer-focused IT support professional to make an immediate impact while developing their technical skills within a structured, ITIL-aligned service desk environment. The Role The Junior IT Support Technician will ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical … assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. The Role ...

system users, resolving issues or escalation to technical teams or suppliers when required. A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings or weekends. About us Based in the North East of England we provide a range of hospital … allowing you a happy and healthy working experience with us. Job description Job responsibilities Prime Responsibilities Communications & Relationship skills Manning of the Pathology IT Service Desk, acting as the first point of contact for all customers both within GHNT and supported third party organisations Ensuring that all calls ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...

Insurance Adviser Are you passionate about delivering outstanding customer service while helping clients with their insurance needs? Our client, a well-established and growing business, is looking for a proactive and customer-focused Insurance Adviser to join their team in Warrington. As an Insurance Adviser, you will … existing client insurance policies while identifying new business opportunities. Working within a team of advisers, you will ensure customers receive the highest level of service, from initial contact through to policy renewal. Key Responsibilities Manage and service existing client insurance needs, ensuring renewals are processed efficiently Identify ...

Account Management teams to ensure smooth and efficient sales operations. Role: You will provide day-to-day operational support to the Sales team, handling customer enquiries, preparing quotes and proposals, maintaining CRM data, and supporting sales reporting and forecasting. The role also includes assisting with marketing activities, customer … event coordination. You will liaise with internal teams including finance, operations, and technical colleagues to ensure accurate order processing and a high standard of customer service throughout the sales lifecycle. Skills: Experience in a sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Dynamics ...

Service Support Administrator - Scheduler Adele Carr is working with a highly respected provider of digital solutions, operating across the UK & Ireland. With nearly 30 years' experience, the business supports customers across supplying industry leading equipment alongside a strong after-sales and technical support function. Customer service is central to the business, and they are now looking to recruit a Service Support Administrator to join a growing Service team based at the Crewe head office in a fully onsite role. As a Service Support Administrator, you will play a key role in supporting ...

their software development career who is eager to learn while gaining hands-on experience. The position is split between software development (50%) and customer service/support (50%), providing a well-rounded foundation in both technical and customer-facing skills. You will work closely with experienced developers … from senior developers Fix bugs and contribute to system improvements Participate in code reviews and development meetings Document code and technical processes where required Customer service & support: Provide first-line technical support to customers via phone, email, or ticketing system Investigate and resolve basic software and system issues ...

Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally. … Role As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part ...

equipment, issue resolution and escalation to technical teams or suppliers when required. A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings and weekend. About us Based in the North East of England we provide a range of hospital … happy and healthy working experience with us. Job description Job responsibilities Prime Responsibilities Communications & Relationship skills Manning of the Pathology IM&T Service Desk, acting as the first point of contact Ensuring that all calls are answered within the Trust First Class Hospitals standard of under 18 seconds Provide ...

week in the closest office to you Advance TRS is partnering with a leading UK multi-utility infrastructure provider , andis seeking a customer-focused and driven individual to join their dynamic team, based in the North As a key member of the business, you will be responsible for managing … existing customer relationships while also identifying, engaging, and onboarding new customers across the company's operating regions. You will play a critical role in the pre-contract and tendering process, working closely with internal teams to ensure the delivery of a high-quality, market-leading service across projects ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) About the Role We are working with a Managed Service Provider (MSP) that is continuing to grow its Customer Success function and is now looking to appoint a Customer Success Team Member. … role focuses on relationship maturity, retention, and proactive account growth. You will act as the main point of contact for a portfolio of managed service clients, moving beyond reactive support to help customers get maximum value from their IT estate. Working closely with technical and strategic teams, you will ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support ...