and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not More ❯
of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software ITService Desk Analyst/1st Line Support Analyst More ❯
a flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required At least 4 years’ experience in ITServiceManagement principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯
team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯
team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯
team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯
team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯
financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for servicemanagement tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge of Microsoft More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional in-person More ❯
Databases, ATG, Applications. Windows server, Linux, VMware, Storage, Networks. End-User devices, Windows OS, Office 365, Collaboration tools. Active Directory, Identity, PAM, Security. ITServiceManagement, Service Now, monitoring, asset management. Experienced in delivering significant technical and non-technical change. Well-developed understanding of financial management processes and cycles, including More ❯
skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other ITservicemanagement frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules - Primary: FICO, SD. Secondary More ❯
various hospital locations. Collaborate with other Digital Services teams including Service Desk, Desktop Support, and Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Apply Recruitment
of T-SQL (MS SQL) and/or PL/SQL Knowledge of minor programming or scripting (.NET/PowerShell) Experience using an ITServiceManagement Tool (e.g. SCSM, Service Now) Ability to engage and communicate effectively with the business and customer Experienced in an application support role The following More ❯
What you can expect to get out of the opportunity: An excellent opportunity to build subject matter expertise Hands-on experience of the ITServiceManagement sector Client engagement experience and development of consulting skills Variety of experiences to help you shape your future career Industry recognised training and certification More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
have experience Experience of working in an ITIL environment and contributing to the continual service improvement culture nice to have Experience of using an ITSM tool nice to have More ❯
Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯
Provide technical guidance and support to the migration and service transition team. Ensure solutions are scalable, secure, and aligned with enterprise architecture and ITservicemanagement arrangements. Support the planning, testing, and execution of the IT services migration. Proactively chase down and/or escalate issues where necessary. Support the More ❯
with the ability to engage effectively with stakeholders at all levels.• Strong analytical and problem-solving skills. D esirable Experience:E xperience with ITServiceManagement software, specifically Service Now. C lick here to apply today V isit northernpowergrid.com/careers to find out more about this and other career More ❯
with the ability to engage effectively with stakeholders at all levels.• Strong analytical and problem-solving skills. D esirable Experience:E xperience with ITServiceManagement software, specifically Service Now. C lick here to apply today V isit northernpowergrid.com/careers to find out more about this and other career More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE, MCP, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/week More ❯
internal partners and drive the RFC (request for change) as needed. What will make you stand out? You have 8+ years experience in ITservicemanagement and service delivery with practical experience of service and process design, implementation and improvement. You have a proven track record in governing and managing More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using ITServiceManagement and CRM solutions is desirable Please note, this is a home-based role with a requiremement to attend our York office once per month. More ❯
and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end user incidents, working within SLAs. Build strong relationships within the team and with end users. Learn and adapt to More ❯
and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end user incidents, working within SLAs. Build strong relationships within the team and with end users. Learn and adapt to More ❯
when needed Travel to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role More ❯