201 to 225 of 650 ITSM Jobs in the UK excluding London

value for money from IT suppliers. Supporting financial administration, asset management, FOI requests and telephony contract administration. Maintaining service documentation and utilising IT service management tools in line with ITIL processes. Identifying opportunities for cost savings and service improvements across the Council. Working collaboratively with stakeholders, suppliers and internal teams ...

cause analysis and implement long-term fixes. Support critical business systems and enterprise applications. Ensure service levels are maintained across the IT estate. IT Service Management Lead activities across: Incident Management Request Management Problem Management Change Management Drive continual service improvement initiatives. Ensure governance processes and operational standards are followed. ...

solving and technical leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical ...

senior technology and business leaders. Experience managing third-party technology suppliers. Knowledge of technology infrastructure, cloud services and business applications. Experience working with IT Service Management platforms. Strong project management experience using Agile, Waterfall and hybrid delivery methodologies. This is an excellent opportunity for a Technology Change or Delivery professional ...

cases. Experience with Rovo and emerging Atlassian AI capabilities. Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL. We all have our part to play: We're committed to our vision and demonstrate behaviours which ...

innovation selectively to improve efficiency, insight, customer experience and organisational capability. Appropriate professional, technical or leadership qualifications across areas such as Microsoft technologies, IT service management, cyber security, enterprise architecture or programme and transformation leadership. The salary banding advertised is a guideline, the remuneration offered will be commensurate upon experience. ...

Establish KPIs, SLAs, and governance forums (e.g. QBRs, service reviews). Drive continuous improvement, innovation, and performance remediation where required. Coordinate closely with IT service management, cyber, and data teams on supplier performance and issue resolution. Risk, Governance & Compliance Ensure all IT & Data procurement activity complies with internal policies ...

following would be advantageous: SQL Server and database technologies Scripting and automation tools Application integration technologies Enterprise monitoring and alerting platforms ServiceNow or equivalent ITSM solutions Microsoft technology stack and cloud services Operational resilience and disaster recovery frameworks Why Apply? This is an opportunity to join a highly skilled Investment ...

following would be advantageous: SQL Server and database technologies Scripting and automation tools Application integration technologies Enterprise monitoring and alerting platforms ServiceNow or equivalent ITSM solutions Microsoft technology stack and cloud services Operational resilience and disaster recovery frameworks Why Apply? This is an opportunity to join a highly skilled Investment ...

urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. Exceptional customer service ...

urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. Exceptional customer service ...

years +) in many of the following is essential (including regulatory requirements): Operational Resilience, Business Continuity, Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster RecoveryFamiliarity with IT service models such as COBIT and ITIL would be beneficial Experience ...

workflows Ensure infrastructure meets corporate security baseline standards, compliance policies, and performance benchmarks Lead the technical design, deployment, and configuration of ServiceNow instances covering ITSM, ITOM, and Cloud Provisioning & Governance Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments Develop custom workflows, Scripted REST APIs, IntegrationHub spokes ...

endpoint management, security compliance, vulnerability remediation, and automation. The role requires deep expertise in Tanium modules, Scripting, endpoint management, and integration with enterprise ITSM and security tools. Key Responsibilities Tanium Platform Administration Administer and maintain Tanium infrastructure. Configure and manage Tanium modules: Asset Discover Deploy Patch Comply Enforce Reveal Threat ...

endpoint management, security compliance, vulnerability remediation, and automation. The role requires deep expertise in Tanium modules, scripting, endpoint management, and integration with enterprise ITSM and security tools. Key Responsibilities Tanium Platform Administration Administer and maintain Tanium infrastructure. Configure and manage Tanium modules: Asset Discover Deploy Patch Comply Enforce Reveal Threat ...

patterns, including nights/weekends Desirable: Industry-recognised certifications (e.g. CompTIA Security+, SSCP, CEH, GCIH) or working towards Familiarity with SIEM platforms or IT service management tools Track record of meeting SLA-driven targets in a fast-paced environment Comfortable operating within a round-the-clock, shift-based service model ...

Fortinet, Aruba or equivalent vendor accreditation. Experience with cloud networking in Microsoft Azure, AWS or other cloud environments. Familiarity with network monitoring, observability, IT service management and service‐level agreements. Experience supporting public‐sector or private‐sector tender processes. Why Evolve? At Evolve, you'll be joining a dynamic ...

Fortinet, Aruba or equivalent vendor accreditation. Experience with cloud networking in Microsoft Azure, AWS or other cloud environments. Familiarity with network monitoring, observability, IT service management and service-level agreements. Experience supporting public-sector or private-sector tender processes . Why Evolve? At Evolve, you'll be joining a dynamic ...

reporting and KPI/SLA management Experience with security technologies such as firewalls, SIEM, DLP and endpoint protection Experience working with Jira, Azure DevOps, ITSM tools such as Cherwell and ServiceNow and the MS Office suite Excellent communication skills, both verbal and written, along with a track record of establishing ...

qualified in Business, Technology, Engineering or a related discipline, or equivalent professional experience Additional qualifications in architecture, business analysis , testing, change management or IT service management would be advantageous What Makes You Successful You're someone who: Delivers results through complexity Takes ownership and drives accountability Thinks ...

technical support or cloud operations role. Proven experience working with cloud, datacenter, and Linux environments. Strong foundation in Linux system administration. Familiarity with IT service management practices (e.g. ITIL concepts) is desirable. Strong problem‐solving skills and the ability to troubleshoot complex technical issues under pressure. Excellent written and spoken ...

enterprise technologies, with experience of solutions such as Microsoft 365; SharePoint, Power Platform, Power Automate, Power BI along with Blue Prism (RPA), Halo ITSM, ERP platforms such as Unit4, and broader integration and workflow technologies. You are excited by innovation and emerging technologies, with the ability to turn opportunities ...

experience in Vulnerability management and incident response and security operations escalation Understanding of SIEM platforms, detection engineering, and Vulnerability alert management Familiarity with ITSM tooling, ideally ServiceNow Strong stakeholder management and reporting capability Understanding of regulated environments (MOD, HMG, Defence primes, or similar) Desirable Exposure to large-scale programmes (e.g. ...

CD. Experience supporting on-premises and cloud networking, resilience, high availability and disaster recovery. Strong troubleshooting, documentation and stakeholder communication skills. Experience working within ITSM/change-controlled environments. Desirable AWS, Azure and/or GCP networking experience. Software Defined Networking (SDN) experience. Previous experience within highly regulated or security ...

maintain high standards of behaviour with the client Ability to maintain confidentiality and deal withmatters of national security. Experience of Cribl and JIRA ITSM work would desirable. The Team We work hard and often go the extra mile, but we recognise peoples efforts and that everyone has a life outside ...