201 to 225 of 505 ITSM Jobs in the UK excluding London

Have) Microsoft Active Directory integration Postfix mail package Kubernetes, Docker, Nginx, Tomcat, WebSphere, JBoss Cloud platforms (AWS, Azure, DevOps tools) Databases: PostgreSQL, MongoDB, Cassandra, Oracle, DB2, SQL Server ServiceNow (ITSM, ITOM), Jira, BMC Helix, Control-M BI/Analytics: PowerBI, Cognos, Crystal Reports Programming: Java, C, C#, C++, .NET, React, Angular, JavaScript ERP Testing (JDA, PoS, PLM, Infor LN, JDE More ❯

Have) Microsoft Active Directory integration Postfix mail package Kubernetes, Docker, Nginx, Tomcat, WebSphere, JBoss Cloud platforms (AWS, Azure, DevOps tools) Databases: PostgreSQL, MongoDB, Cassandra, Oracle, DB2, SQL Server ServiceNow (ITSM, ITOM), Jira, BMC Helix, Control-M BI/Analytics: PowerBI, Cognos, Crystal Reports Programming: Java, C, C#, C++, .NET, React, Angular, JavaScript ERP Testing (JDA, PoS, PLM, Infor LN, JDE More ❯

Have) Microsoft Active Directory integration Postfix mail package Kubernetes, Docker, Nginx, Tomcat, WebSphere, JBoss Cloud platforms (AWS, Azure, DevOps tools) Databases: PostgreSQL, MongoDB, Cassandra, Oracle, DB2, SQL Server ServiceNow (ITSM, ITOM), Jira, BMC Helix, Control-M BI/Analytics: PowerBI, Cognos, Crystal Reports Programming: Java, C, C#, C++, .NET, React, Angular, JavaScript ERP Testing (JDA, PoS, PLM, Infor LN, JDE More ❯

licence management. Eager to learn and passionate about IT Service Delivery with the desire to succeed in a rapidly changing environment. ITIL v4 Foundation certification preferred. Working knowledge of ITSM tools, asset databases and/or licence tracking systems. Experience managing vendor relationships and overseeing contract agreements. Excellent communication skills both written and verbal. Strong organisational and multitasking skills with More ❯

new and changed services. Key Responsibilities Establish and maintain strong and productive relationships with key stakeholders at all levels of Aberdeen PLC and our strategic suppliers. Be the IT service management expert on programmed and B.A.U IT delivery work - assessing IT service design requirements and scoping service design and transition work accordingly Deliver IT service designs and IT support models More ❯

clinically safe. In addition to project-based work, the manager provides expert-level support for their applications, manages relationships with third-party suppliers, and contributes to the overall IT service management function. The role includes line management responsibility for a team of application analysts, guiding their work and supporting their professional development. Implementation, Testing and Release Management To lead and … the full testing lifecycle, including the development of test plans and the coordination of User Acceptance Testing (UAT). Experience of working within a formal IT Service Management framework (ITSM/ITIL), particularly in relation to change, incident, and problem management. Experience in managing relationships and communicating with third-party software suppliers. Desirable Experience working within the NHS or another … large healthcare organisation. Knowledge Essential In-depth specialist knowledge of application management, system configuration, and support processes. A good understanding of IT Service Management (ITSM) principles and frameworks. Knowledge of project management methodologies and their application. Desirable An understanding of NHS information governance and data quality standards. Knowledge of specific NHS clinical or administrative information systems. Skills & Abilities Essential Excellent More ❯

Experience with ITAM-supporting technologies such as CMDBs, auto-discovery tools, MDM, and SAM. Knowledge of Service Management processes and ITIL principles. At least 1 year of experience with ITSM tools, preferably ServiceNow. Ability to analyse and present accurate data to management for key business decisions. At Evri, we know we only grow if our people do too. Thats why More ❯

years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance More ❯

years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance More ❯

implementation of new services for our clients Poland mission. Provide service assurance by managing incidents and requests for overseas users, ensuring timely resolution within agreed SLAs. Raise and manage ITSM platform requests on behalf of overseas users, maintaining high standards of customer service. Assist IM Projects & Networks teams in delivering infrastructure and client services for overseas support and development initiatives. More ❯

specific SLAs. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre, Active More ❯

DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM Maturity models. Results driven, will always go the extra mile to deliver expected outcome Experience of providing out of hours support for high severity incidents Exposure to "follow the sun More ❯

understanding of cloud platforms (Azure preferred). Knowledge of Infrastructure-as-Code (IaC), APIs, and automation tools. Familiarity with CI/CD pipelines, monitoring, and observability tools. Knowledge of ITSM, Agile, DevOps, and service-level objectives (SLOs) and indicators (SLIs). Excellent problem-solving skills and ability to work in complex, multi-supplier environments. Desirable: Bachelor's degree in Computer More ❯

support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal trust IT policies and processes for the induction, movement and departure of staff. Maintain and update an accurate More ❯

timeframes. Essential Skills & Experience: Proven experience managing high-priority incidents in a shared service or multi-client IT environment. Strong understanding of ITIL principles and frameworks. Familiarity with IT service management tools such as Remedy or equivalent platforms. Excellent communication, coordination and stakeholder management skills. Ability to perform effectively under pressure in high-stakes situations. Desirable Attributes: Proactive mindset with More ❯

Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and meeting deadlines. Strong problem-solving, communication, and interpersonal skills. Familiar with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it More ❯

will directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD More ❯

Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

on this exciting role, please refer to the attached job description. We look forward to your application! Person Specification Experience Essential Extensive previous experience of working in an IT service management environment IT Department Background either Desktop support/deployment or Service Desk Support. Desirable NHS experience Qualifications Essential Comptia + or equivalent Computer Science degree qualification or equivalent level More ❯

functional relationships to deliver consistently high-quality service. Support resolution meetings and ensure excellent customer service is upheld. Who youll be Were looking for someone with experience in IT Service Management and a passion for delivering customer success. Youll bring strong organisational skills, the ability to manage multiple incidents simultaneously, and excellent communication to support collaboration across teams. ITIL More ❯

Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. Strong influencing and communication skills when presenting to technical governance forums. If you are available and More ❯

maintaining a positive client experience at all times. What are we looking for in the successful candidate: Previous experience of working in an IT support role. Previous knowledge of ITSM Ability to demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware More ❯

Nursery Management or similar context with a geographically dispersed population of deskless workers Demonstrable experience of working across business and technical teams, including IT, and an understanding of IT service management processes Excellent stakeholder management and communication skills, with the ability to influence and educate business users Exposure to a systems implementation project in any capacity, whether as a project More ❯

Impact analysis and predictive and preventative insights Qualifications: ? 10 + years' experience builds observability level 4. ? Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. ? Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. ? Proficiency in Scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). ? Excellent analytical and problem-solving skills. ? Solid understanding of More ❯

service to users of all technical abilities. Key Responsibilities: Service Desk Support: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including More ❯