276 to 300 of 491 ITSM Jobs in the UK excluding London

a supportive, inclusive, and socially active engineering team. Requirements Active SC Clearance. Solid understanding of the full software development lifecycle. Familiarity with ITIL IT Service Management processes. Strong appreciation for development standards and quality procedures. At least 2 years of professional experience with technologies such as: Technical Skills .Net, MVC More ❯

range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within More ❯

systematic problem solving skills required. · Windows Operating systems · Clients: Windows XP, Windows 10 · Servers: Windows 2008/2012/2016 · Knowledge of Active Directory · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting More ❯

systematic problem solving skills required. · Windows Operating systems · Clients: Windows XP, Windows 10 · Servers: Windows 2008/2012/2016 · Knowledge of Active Directory · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting More ❯

at the facility and update on the desired tool. · Disciplined, systematic problem solving skills required. · Windows Operating systems (Win10, 11) · Knowledge of Active Directory · ITSM ticketing tools such as Service now. · Remote desktop connectivity applications like Team Viewer. · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS More ❯

at the facility and update on the desired tool. · Disciplined, systematic problem solving skills required. · Windows Operating systems (Win10, 11) · Knowledge of Active Directory · ITSM ticketing tools such as Service now. · Remote desktop connectivity applications like Team Viewer. · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS More ❯

system resiliency. Experience in production/application support environment Possess understanding of Git, Chef, Jenkins, Power Shell, Shell scripting, Oracle , PL/SQL, Unix , ITSM , Java troubleshooting, continuous integration, and continuous deployment (CI/CD) pipelines. Automate manual processes to improve efficiency and reduce human error. Monitor system performance and More ❯

system resiliency. Experience in production/application support environment Possess understanding of Git, Chef, Jenkins, Power Shell, Shell scripting, Oracle , PL/SQL, Unix , ITSM , Java troubleshooting, continuous integration, and continuous deployment (CI/CD) pipelines. Automate manual processes to improve efficiency and reduce human error. Monitor system performance and More ❯

Technical Support Analyst, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office More ❯

review: Participate in team DevOps ceremonies (sprint planning, demos, reviews) providing valuable input. Essential Experience: Proven experience developing on the ServiceNow platform, specifically with ITSM and ITOM modules, designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such More ❯

you will work alongside some of the most talented specialists in the industry with the opportunity to shadow a CTA! They are specialists in ITSM, ITAM, ITOM & HRSD implementations within the Telco, Financial Services, Banking & Legal industries! Renowned for company culture & reinvestment, you will work within a culturally strong, collaborative More ❯

in depth knowledge & experience with SNOW HRSD Module to join their delivery team through a very exciting period of growth! They are specialists in ITSM, CSM, HRSD GRC & SecOps implementations who have recently won a series of urgent HRSD implementations within the financial services, banking, telecommunications & Public Sector industries. You More ❯

+ requirements | essential experience managing third-party it infrastructure and network service providers in a multi-site, customer-facing environment strong understanding of it service management principles (e.g., itil), particularly in outsourced models experience overseeing cloud, network, and end-user services through governance rather than hands-on support excellent supplier More ❯

complex, highly configurable technologies, ideally ServiceNow Customer and Industry Workflow Solutions. Advanced proficiency in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development. More ❯

Description Senior Infrastructure Engineer Leidos is seeking an experienced Senior Infrastructure Engineer to lead a team in supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires advanced expertise in Linux administration, automation, and system integration, some basic Windows experience, along with strong … maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Implement robust incident response and problem-resolution strategies. Performance Monitoring … ability in Bash, Python, or Perl. Deep understanding of networking protocols (TCP/IP, DNS, DHCP, NTP, etc.). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Excellent analytical and problem-solving skills. Exceptional More ❯

support function in a fast paced tech or enterprise environment. ** Strong understanding of hardware, software lifecycle management and asset compliance. ** Proficient in helpdesk and ITSM platforms to manage service delivery and support workflows. ** Experience leading, mentoring, and developing IT support teams with a focus on efficiency, service delivery, and user More ❯

function in a fast paced tech or enterprise environment. ** Strong understanding of hardware/software lifecycle management and asset compliance. ** Proficient in helpdesk and ITSM platforms to manage service delivery and support workflows. ** Experience leading, mentoring, and developing IT support teams with a focus on efficiency, service delivery, and user More ❯

all our clients across the Healthcare, Retail & Construction sectors Provide initial response to client tickets Update and manage support tickets to completion via our ITSM system Update client information on our CRM system (Salesforce - Service Cloud) Prepare for and deliver weekly ticket calls and provide updated ticket lists, liaising directly More ❯

on experience with firewall technologies (Palo Alto preferred) Exposure to Velocloud SD-WAN and/or Zscaler ZIA/ZPA (desirable) Working knowledge of ITSM practices Comfortable working in industrial environments and adhering to Health & Safety policies Sound like yourself then Apply below, or alternatively drop me an email to More ❯

on experience with firewall technologies (Palo Alto preferred) Exposure to Velocloud SD-WAN and/or Zscaler ZIA/ZPA (desirable) Working knowledge of ITSM practices Comfortable working in industrial environments and adhering to Health & Safety policies Sound like yourself then Apply below, or alternatively drop me an email to More ❯

the data centre. Proven experience in managing IT service desk operations, preferably in a data centre or mission-critical environment. Strong knowledge of IT service management frameworks, such as ITIL, and experience implementing ITIL processes. Experience managing a 24x7 service desk or support team in a high-pressure environment. Excellent More ❯

planning, show and tell, sprint review etc) providing valued input. Essential Experience: 1 Demonstrable experience of developing upon the ServiceNow platform (specifically the core ITSM and ITOM modules) with a track record of designing and delivering technical solutions. 2 Familiarity with the integration of external platforms/data into ServiceNow More ❯

business. Respond to support enquiries from the business and help to resolve hardware and/or software problems. Log all support calls within the ITSM call logging tool. Maintain a high degree of customer service for all queries and adhere to all service management principles. Liaise and work with other More ❯

following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer support More ❯

hybrid working model, allowing for a mix of remote and on-site work. The role will be based in Birmingham. Responsibilities: Collaborate with IT service management process owners and subject matter experts to create accurate and robust documentation supporting the closure of internal and external audit findings. Review supporting artefacts More ❯