276 to 300 of 501 ITSM Jobs in the UK excluding London

for your role. Understand and adhere to all local site-specific Fire, Security and Health & Safety regulations. Ensure all incidents dealt with are processed on the appropriate call management (ITSM) tool and within SLA. Embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other More ❯

You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Experience working in complex, enterprise-level organisations as part of a large programme team Excellent stakeholder and vendor management More ❯

You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Experience working in complex, enterprise-level organisations as part of a large programme team Excellent stakeholder and vendor management More ❯

reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯

exciting part-time opportunity for a Service Owner to join the team to cover a period of maternity leave. You will work closely with and learn from existing IT Service Management colleagues (Service Owners and Operational Leads) gaining exposure to a wide range of OS products, modern working practices and technologies. You will provide governance around multiple IT Service practices More ❯

exciting part-time opportunity for a Service Owner to join the team to cover a period of maternity leave. You will work closely with and learn from existing IT Service Management colleagues (Service Owners and Operational Leads) gaining exposure to a wide range of OS products, modern working practices and technologies. You will provide governance around multiple IT Service practices More ❯

Your Responsibilities: Provide onsite support for IT hardware and software including PCs, laptops, printers, AV, and basic server/network tasks. Support IMAC projects and maintain accurate records via ITSM tools. Assist with AV division tasks and contribute to technical documentation. Deliver excellent customer service while representing the company professionally. Collaborate with tech bars and support onboarding of new business. More ❯

the ability to think critically, creatively, and independently to solve issues. Excellent planning and implementation methodology. Skilled Practitioner with extensive experience and proven track record in the understanding of ITSM processes. Detailed working knowledge and practical experience of Network infra in Wifi, DC On-prem, Cloud, Next Generation Firewall, Load-balancing, and PKI technologies. Significant demonstrable experience with network monitoring More ❯

the ability to think critically, creatively, and independently to solve issues. Excellent planning and implementation methodology. Skilled Practitioner with extensive experience and proven track record in the understanding of ITSM processes. Detailed working knowledge and practical experience of Network infra in Wifi, DC On-prem, Cloud, Next Generation Firewall, Load-balancing, and PKI technologies. Significant demonstrable experience with network monitoring More ❯

the ability to think critically, creatively, and independently to solve issues. Excellent planning and implementation methodology. Skilled Practitioner with extensive experience and proven track record in the understanding of ITSM processes. Detailed working knowledge and practical experience of Network infra in Wifi, DC On-prem, Cloud, Next Generation Firewall, Load-balancing, and PKI technologies. Significant demonstrable experience with network monitoring More ❯

maintenance, minor upgrades) Basic technical understanding (Adobe Commerce advantageous) Experience using Kanban boards or similar workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this More ❯

ServiceNow solutions across multiple data centres and public cloud platforms. You will be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. If this is of interest please apply ASAP to find out more More ❯

ServiceNow solutions across multiple data centres and public cloud platforms. You will be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. If this is of interest please apply ASAP to find out more More ❯

other consultants to ensure technical solutions align with business objectives. Experience: The Service Now Consultant should have proven track record delivering Service Now projects, ideally within similar organisations Strong ITSM module expertise, with hands-on configuration and customisation experience. Ability to gather requirements, produce documentation, and communicate technical solutions clearly. Comfortable working in a partly remote, partly on-site capacity. More ❯

analytics Ensure effective stakeholder engagement throughout the project lifecycle Required Skills and Experience: Technical Expertise: Extensive knowledge and experience with the Microsoft 365 product suite and integrating other applications. ITSM tool experience preferred Professional Experience: Familiarity with GDS (Government Digital Service) frameworks Proven ability to elicit and define requirements Experience in business improvement processes Strong stakeholder engagement skills Demonstrated delivery More ❯

Corning, Connectix). Networking fundamentals (Aruba, Cisco, Juniper). Experience in secure environments (MOD, Government, Nuclear, etc.) Government procurement processes (MOD frameworks, NEC3/4, JCT). Understanding of ITSM, CRM, and design tools such as ServiceNow. If you have a passion for structured cabling, an eye for detail, and the experience to shape secure infrastructure solutions we want to More ❯

Corning, Connectix). Networking fundamentals (Aruba, Cisco, Juniper). Experience in secure environments (MOD, Government, Nuclear, etc.) Government procurement processes (MOD frameworks, NEC3/4, JCT). Understanding of ITSM, CRM, and design tools such as ServiceNow. If you have a passion for structured cabling, an eye for detail, and the experience to shape secure infrastructure solutions we want to More ❯

Corning, Connectix). Networking fundamentals (Aruba, Cisco, Juniper). Experience in secure environments (MOD, Government, Nuclear, etc.) Government procurement processes (MOD frameworks, NEC3/4, JCT). Understanding of ITSM, CRM, and design tools such as ServiceNow. If you have a passion for structured cabling, an eye for detail, and the experience to shape secure infrastructure solutions we want to More ❯

you will be a great team player, have excellent communication skills and be able to focus on serial number/asset tracking. Processing components and devices on SAP, ServiceNow, ITSM accordingly updating SAP Raising RMA's whilst being aware of any financial implications regarding timeframes etc. Despatching all vendors warranty parts back to them Managing all queries within SLA (error More ❯

you will be a great team player, have excellent communication skills and be able to focus on serial number/asset tracking. Processing components and devices on SAP, ServiceNow, ITSM accordingly updating SAP Raising RMA's whilst being aware of any financial implications regarding timeframes etc. Despatching all vendors warranty parts back to them Managing all queries within SLA (error More ❯

you will be a great team player, have excellent communication skills and be able to focus on serial number/asset tracking. Processing components and devices on SAP, ServiceNow, ITSM accordingly updating SAP Raising RMA's whilst being aware of any financial implications regarding timeframes etc. Despatching all vendors warranty parts back to them Managing all queries within SLA (error More ❯

and maintaining Infrastructure as Code (IaC) scripts for consistent deployments Automating OS builds, configuration, and hardening across Windows and Linux Integrating VM workflows with CI/CD pipelines and ITSM systems Ensuring performance, availability, security, and compliance across the estate If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core More ❯

validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills … design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be More ❯

as the primary contact for integration planning, issue resolution, and system readiness across assigned User Organisations. About You: Strong background in the design, configuration, testing, and deployment of IT Service Management systems (e.g., ServiceNow, BMC Remedy, or similar). Solid understanding of large-scale public safety or critical communications programmes, ideally including previous work on secure networks. Experience working with More ❯

in a 1st and 2nd Line IT Support or similar role. Proficiency with Microsoft Azure, Office 365, and Windows operating systems. Experience with ticketing systems and IT service management (ITSM) tools. Understanding of basic networking principles (DNS, DHCP, VPN, etc.). Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills with the ability to explain technical issues More ❯