South Central Ambulance Service NHS Foundation Trust
with NHS systems or mission-critical platforms such as CAD. SkillsStrong analytical and diagnostic skills, excellent communication and a customer-focused approach are essential. Candidates should be proficient in ITSM tools, demonstrate effective time management and have a commitment to continuous learning. Advantageous skills include supporting infrastructure test plans, mentoring junior staff, and delivering technical training or knowledge transfer sessions. … technical users. Understanding of networking, hardware and software support. Good organisational and time-management skills, with the ability to prioritise tasks and meet deadlines. Familiarity with ITservicemanagement (ITSM) tools and practices, including the use of service desk systems. A proactive and positive approach to problem-solving and service delivery. Excellent interpersonal skills and the ability to work well More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Hertfordshire County Council
also be required to provide out of hours escalation support to the out of hours engineers on every other week About you Essential Strong knowledge of ITServiceManagement (ITSM) frameworks, particularly ITIL v4. Proficient in using ServiceManagement platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
and services Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any More ❯
Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential Educated to Master's degree level or equivalent, Degree or Equivalent in IT, ITSM Evidence of management development through Continuous Professional Development and/or formal management course Desirable ITIL 3/4 practitioner or higher Specialist training in areas such as: Cyber Security More ❯
site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
Bennett and Game
I.T Operations Manager Job Requirements Experience in operations or service delivery within the IT/software sector. Proven experience managing technical or professional services teams. Strong knowledge of ITservicemanagement principles Experience in software implementation and support services; familiarity with HCL Domino or HCL Lotus is a plus. I.T Operations Manager Salary & Benefits Salary- £50,000- £60,000 (dependent More ❯
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
london (city of london), south east england, united kingdom
Capita
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯
integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for More ❯