301 to 325 of 491 ITSM Jobs in the UK excluding London

and escalating where necessary We need you to have... Solid experience in a 1st/2nd line support role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A proactive, customer-focused attitude and clear communication skills To be considered Please either apply More ❯

/CD (Octopus Deploy/Azure DevOps/TeamCity) Knowledge of Azure monitoring, alerting, message queues Understand or worked within an Incident Management Process (ITSM More ❯

/CD (Octopus Deploy/Azure DevOps/TeamCity) Knowledge of Azure monitoring, alerting, message queues Understand or worked within an Incident Management Process (ITSM) Responsibilities: Minimising downtime to products & services Ensuring the platform is stable, scalable, and completely automated. Helping to improve and shorten development/process lifecycles. Applying More ❯

line tools Knowledge of containerisation and related orchestration technologies Demonstrable experience of remediation projects, ideally within a PCI-DSS certified environment. Able & productive with ITSM tools such as Jira, ServiceNow etc. Great to haves: Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS Hyper-V More ❯

line tools Knowledge of containerisation and related orchestration technologies Demonstrable experience of remediation projects, ideally within a PCI-DSS certified environment. Able & productive with ITSM tools such as Jira, ServiceNow etc. Great to haves: Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS Hyper-V More ❯

with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

team development. Collaborating cross-functionally to align network services with strategic business goals. What we’re looking for: Strong knowledge of ServiceNow or similar ITSM tools. CCNP or JNCIP-ENT level expertise in networking technologies (BGP, OSPF, STP, VLANs, etc.). Hands-on experience with Cisco, Juniper, Fortinet, or Palo More ❯

networking, DNS, and firewalling • Experience with Python, shell scripts and command-line tools • Knowledge of containerization and related orchestration technologies • Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Good to have: • Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS • Hyper-V More ❯

networking, DNS, and firewalling • Experience with Python, shell scripts and command-line tools • Knowledge of containerization and related orchestration technologies • Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Good to have: • Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS • Hyper-V More ❯

networking, DNS, and firewalling • Experience with Python, shell scripts and command-line tools • Knowledge of containerization and related orchestration technologies • Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Good to have: • Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS • Hyper-V More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

Job Description: Mandatory Skills: ServiceNow Development. Experience: 5-8 Years Essential Experience: 1 Demonstrable experience of developing upon the ServiceNow platform (specifically the core ITSM and ITOM modules) with a track record of designing and delivering technical solutions. 2 Familiarity with the integration of external platforms/data into ServiceNow More ❯

by modernising across four key dimensions: organisational culture, DevOps practices and processes, tooling, automation, architecture and design. Optimise and extend the value of existing ITSM tools and frameworks to ensure seamless integration and maximise ROI. Build actionable, future-ready roadmaps to enhance DevOps maturity and unlock new value through emerging More ❯

and coaching skills to guide team members toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project More ❯

Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus … Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional More ❯

looking for a strategic and results-driven Service Management Office (SMO) Lead to oversee the implementation, management, and continuous improvement of IT service management (ITSM) practices across the organization. This role involves developing and enforcing standards, ensuring alignment with business objectives, and fostering a culture of service excellence. The SMO … delivery. Key Responsibilities: Defining the vision, strategy, and roadmap for the Service Management Office (SMO) in alignment with organizational goals, establishing and enforcing IT service management policies based on ITIL, and managing the service portfolio. Identifying opportunities for continuous improvement, leading and mentoring the SMO team, and collaborating with IT … the incident. Qualifications: Education: Bachelor's degree in Information Technology, Business Administration, or a related field; advanced degree preferred. Requirements: Strong experience in IT service management, with at least a few years in a leadership role. Extensive experience with ITIL framework and certifications (e.g., ITIL Foundation, Intermediate, or Expert). More ❯