326 to 350 of 554 ITSM Jobs in the UK excluding London

News in Warwick seeks an experienced SC Cleared ServiceNow Technical Lead for SAM Pro/HRSD/ITSM/Oracle. You will own platform operations, governance and production stability, with a focus on licensing compliance and enterprise incident management. The role requires hands-on leadership, experience with ...

DevOps adoption for enterprise-scale projects. The role requires hands-on experience with Linux/Solaris/Windows, Terraform, Ansible, Jenkins, Docker, Kubernetes, and ITSM tools such as ServiceNow. #J-18808-Ljbffr ...

Experience supporting Azure SQL and Azure Managed Instance environments. Strong understanding of database monitoring, availability, backup, and recovery strategies. Experience working within ITIL or ITSM-driven environments. Passion for emerging technologies and continuous improvement. Desirable Experience Microsoft database certifications. PowerShell or other scripting and automation technologies. Experience with Redgate ...

continuous improvement, security, and customer-focused service delivery. We would love to hear from you if you have: Excellent understanding of IT Service Management (ITSM) principles and experience working withan ITSM platform/tools such asFreshService, ServiceNow, Jira Service Management, or equivalent ITIL Foundation (minimum),ITIL Practitioner/Intermediate/ ...

Staines, United Kingdom | Posted on 09/10/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively ...

seeking a Head of DevOps and IT Service Delivery for SAAS in Scotland. The role leads operational delivery of infrastructure, DevOps and IT service management to ensure secure, reliable digital services for students and colleagues across Scotland. Lead continuous improvement across platforms, services and ways of working to support SAAS ...

Defence programme. On-site at customer premises. Candidate will manage end-to-end service delivery, incidents, changes, and governance, with strong ITIL background, ITSM tools, and cross-functional leadership. Experience with secure IT environments and reporting is essential. #J-18808-Ljbffr ...

partners to access and administer student funding effectively. In this senior leadership role, you will oversee the operational delivery of infrastructure, DevOps and IT service management capabilities, ensuring our technology ecosystem remains resilient, secure and fit for the future. You will drive continuous improvement across platforms, services and ways ...

smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team to deliver outstanding customer experiences.If you're passionate about leading with purpose, building strong teams … fostering a customer-first culture.* **Oversee Releases & Upgrades**: Coordinate application installations, upgrades, and release communications to ensure smooth deployments and minimal disruption.* **Embed ITSM Practices**: Drive consistency and effectiveness in support through structured incident, problem, and change management processes.* **Manage Hosted Services**: Act as the main liaison with our external ...

requests, and knowledge management. Good understanding of ITIL principles and experience working within an ITIL-based service management environment. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Strong analytical, organisational, and problem-solving skills. Excellent communication and stakeholder management skills, with the ability ...

goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards … Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

Opticore IT is a specialist Network Engineer and Project Management consultancy seeking a System Administrator for a 3-month contract inside IR35. The role is on-site in Dunstable three days per week and focuses ...

governance, KPI reporting, and continuous improvement across a complex, multi-vendor landscape. This role requires strong communication, relationship-building with business leaders, and deep ITSM expertise. #J-18808-Ljbffr ...

management skills with excellent communication skills. A comprehensive understanding of enterprise IT infrastructure (datacentres, cloud services, network architecture, and email systems.) Expertise in IT service management principles. Strong understanding of information security principles and compliance requirements (ISO27001, Cyber Essentials). Experience with vendor and supplier relationship management. Benefits: 25 days ...

Betfred is seeking a CMDB Manager to establish and govern the Configuration Management Database across the technology estate. You will own the CMDB platform, drive discovery and data quality, and ensure tight integration with Change ...

risk, and work with senior stakeholders to ensure services meet customer and organisational expectations. The role requires leadership of multi-disciplinary teams, strong IT service management knowledge, and eligibility for UK DV clearance. #J-18808-Ljbffr ...

service acceptance criteria, support models, ownership, documentation, monitoring, and funding are established before services go live. About You You will be an accomplished IT Service Management professional with a proven track record of leading business-critical services, driving service excellence, and developing high-performing service teams. Essential Skills & Experience Significant … experience managing a portfolio of business-critical IT services. Proven leadership experience managing and developing Service Desk teams. Strong experience with IT Service Management (ITSM) platforms and service improvement initiatives. Demonstrable success delivering automation, AI-enabled service improvements, and operational efficiencies. Extensive experience managing service performance, governance, customer experience, risk ...

security policies, and support audits and remediation What you'll bring 6 to 8 years of experience in application support, application operations or IT service management, in the same or a similar role, ideally in an international, multisite organisation Proven experience coordinating L2/L3 support, external providers and cross ...

role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 1st/ ...

organisaties helpt de implementatie van best practices op het gebied van servicemanagement te versnellen door middel van onze opleidingen, adviesdiensten, IT-ondersteuning en ITSM-technologiediensten. Met onze Managed IT Services helpen we klanten hun dagelijkse IT-activiteiten te versterken, de serviceprestaties te verbeteren en mensen, processen en technologie met elkaar ...

ownership of complex incidents, and guide junior analysts. You will troubleshoot across end-user technologies, manage incidents through resolution, and maintain clear updates in ITSM systems. The role emphasises customer-focused communication and proactive problem-solving within a busy service desk. You will mentor colleagues, contribute to knowledge articles ...

internal teams in a highly secure environment. Role requires at least 3 years' IT support experience, Windows/Linux administration, networking know-how, ITSM tools and ITIL-aligned practices. A DV clearance is preferred; 37 hours per week, permanent role. #J-18808-Ljbffr ...

enforce vaulting strategies, credential lifecycle governance, session monitoring, and least-privilege policies. Integrate PAM solutions with Active Directory/LDAP, enterprise SIEM tools, and ITSM platforms. Conduct security posture and gap assessments aligned with ISO 27001 and NIST frameworks. Key Requirements Demonstrable track record in an enterprise PAM Architect ...

Essentials, customer due diligence, audits, or contractual security obligations. Experience with SIEM, EDR, vulnerability management tooling, Microsoft 365 security, IAM, network security controls, and ITSM platforms. Experience helping onboard new services, platforms, or material operational changes securely. Relevant security certifications. What You Will Get A business with serious market momentum ...

provision of project services, professional service. Placing resources, shaping requirements and working with various customer stakeholders. Experience of project portfolio management and ITSM processes. Some knowledge of ServiceNow desirable. Stakeholder management and governance responsibilities along with pipeline and capacity planning across multiple teams working with Suppliers. Engaging direct with business ...