candidate will be required to complete a satisfactory DBS check. Role Responsibilities : Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments … communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Phone ManagementMore ❯
NEW CONTRACT OPPORTUNITY AVAILABLE FOR A CONFIGURATION RELEASE MANAGER IN SOUTHAMPTON Searchability NS&D has a contract opportunity for an Configuration Release Manager to work across an exciting range of projects Day rate up to £488 Inside IR35 6 Month More ❯
Our client, a leading entity in the Defence & Security sector, is currently seeking a skilled Systems Centre Configuration Manager on a contract basis. This role involves managing and deploying software, operating systems, and security updates across a diverse Microsoft end More ❯
real impact? Join our client's dynamic ServiceNow Operations team and play a vital role in configuring and supporting mission-critical ITServiceManagement (ITSM) syst click apply for full job details More ❯
Overview The IT Security Manager (ITSM) acts as an interface between the Executive Director of IT and IT Security strategic and process-based activities and the work of the technology-focused analysts, engineers, and administrators in the Information Technology (IT) organization. The ITSM is a leadership role that requires an More ❯
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
City, Sheffield, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Birmingham, Warwickshire, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Newcastle upon Tyne, Northumberland, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
Sheffield, West Yorkshire, United Kingdom Hybrid / WFH Options
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
london, south east england, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯
during the hypercare period. Perform advanced troubleshooting and break-fix activities for migration-related issues, ensuring timely resolution. Manage and resolve tickets within an ITSM tool (e.g., ServiceNow), following escalation protocols as necessary. Collaborate closely with the M365 Hypercare Lead to ensure alignment with support priorities and escalation workflows. Address … Power Platform knowledge (preferred). Proven ability to troubleshoot complex technical issues and resolve them in high-pressure environments. Hands-on experience with an ITSM tool (preferably ServiceNow) for ticket management and workflow processes. Good understanding of tenant-to-tenant migration processes and their typical challenges. Exceptional analytical skills for More ❯
ITSMService Manager – Financial Services ITSMService Manager opportunity at a small but well known financial services institution in the heart of the City. This is application-focused and requires an experienced ITSM who is comfortable managing complex tech stacks and can manage relationships during significant transformation. Required experience: A … minimum of 5 years’ experience in a dedicated ITSM function A focus on applications rather than infrastructure Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is More ❯
Manchester City Centre, Manchester, United Kingdom
The Bridge IT Recruitment
ITService Desk Lead/ITSM Implementation Manchester – Hybrid, 2 days in the office (M1 Postcode) £350 - £400 (Inside IR35) Contract to 31st March 2026 Morson Group are working with a public sector organisation to recruit a highly capable and hands-on Service Desk Transformation Lead to deliver two strategic … initiatives within their Digital, Information & Technology (DIT) team: 1. Implementing recommendations from a recent review of the Service Desk. 2. Replacing the current ITSM platform with Atlassian Jira ITSM, ensuring a seamless and value-driven transition. Key Responsibilities: • Design and formalise SLAs and define 1st/2nd/3rd line … Procedures (SOPs), including triage, incident, and problem management, Service request and Change management. • Using a ‘test n learn’ approach, configure and implement a new ITSM system using Atlassian Jira to reflect the designed new ITIL processes and a service catalogue. • Significant knowledge and experience of using the ITIL framework and More ❯
Role: ServiceNow Developer Location: London Skills: ITSM, ITOM, CMDB, SIR The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked … sprint planning, show and tell, sprint review etc) providing valued input. Skills & Experience: Demonstrable experience of developing upon the ServiceNow platform (specifically the core ITSM and ITOM modules) with a track record of designing and delivering technical solutions. Familiarity with the integration of external platforms/data into ServiceNow ensuring More ❯