101 to 125 of 181 Incident Management Jobs in the UK excluding London

hands-on experience in Microsoft 365 and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. Strong analytical More ❯

They will bring knowledge of core AWS and Azure services and experience performing systems engineering tasks as part of a project team. Duties/Scope The day-to-day management of the cloud infrastructures for Aptean's Business Systems, Applications, High Availability, and BAU (Business as Usual). Constant examination and re-evaluation of existing systems to provide efficiencies … cloud infrastructure model. Pre-requisites You will need at least 2 years' experience with cloud infrastructures, their configuration, monitoring and maintenance. Technical Essential Networking & Networking Administration Internal & External DNS Incident Management Windows Operating Systems (2016, 2019, 2022, 2025) Technical Troubleshooting and Problem Solving AZURE Cloud/Virtualisation Infrastructure Management Share Knowledge and Best Practice with Peers Technical … Microsoft Web Server (IIS) Administration Microsoft SQL Server Administration and Scripting PowerShell scripting Load Balancer Configuration Server Monitoring Linux Operating Systems (RH9, CentOS, Debian) AWS Cloud/Virtualisation Infrastructure Management Personal Essential You will need to be a good communicator as you will be liaising with a varied range of positions from the ground up to Senior Manager levels More ❯

Experience in technical support and operational management. Analytical and fault diagnosis of water treatment processes. Strong understanding of health and safety policies and risk assessment procedures. Knowledge of asset management, capital scheme delivery, and performance monitoring. Ability to resolve high-priority and complex problems, with experience of incident management and asset failure recovery. Proactive approach to environmental … risk management and regulatory compliance. Proficient In the use of IT including Microsoft 365. Ideally experience of EDMS, KAM, A12, AIB Schematics, SAP Production, Safeguard, SCADA and RTS. Developing and maintaining effective internal and external relationships. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and More ❯

services that support all aspects of organisational life - from infrastructure and cybersecurity to business intelligence and digital transformation. The successful candidate will have a proven track record in the management and development of IT and Systems at a senior level. As well as the relevant experience, we are seeking someone who can provide strong leadership and management, working … technology to provide flexible and responsive services, facilitate efficient business processes, and deliver value for money while maintaining high levels of customer service. MAIN DUTIES AND RESPONSIBILITIES Lead operational management of IT services in line with strategic objectives, keeping pace with technological advancements. Collaborate with departments to deploy and maintain applications and infrastructure that support organisational goals. Ensure IT … infrastructure and systems, including firewalls, backups, storage, and security solutions. Supervise maintenance of networks, servers, hardware, telephony, and printing/copying systems. Implement policies and procedures for technical service management, data privacy, cybersecurity, and regulatory compliance. Lead IT audits, risk management, and governance to safeguard organisational data. Develop, implement, and test incident management, business continuity, and More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

Directorates to maximise business performance. The aim of the expanding Cyber Security team within BS&I is to manage the cyber risk that could affect the Procurement & Supply Chain Management activities to ensure the availability and confidentiality of the products and services supplied. Reporting to the Procurement and Supply Chain Cyber Security Manager, you will be responsible for maintaining … chain teams and functions and carrying out Cyber risk assessments of companies external to MBDA. What we're looking for from you: Good understanding of best practice Good project management, planning and organising skills An understanding of procurement and supply chain tools and methodologies Strong commercial and financial understanding Excellent communication skills Excellent negotiation and influencing skills High level … of computer literacy and proficient in the use of Microsoft office tools for analysing and communicating purposes. Track record of success in project management Experience of working in a complex international matrix environment. Awareness of incident management practices is desirable. Whilst not essential, one of the following qualifications is highly desirable: CISMP – Certificate In Information Security Management More ❯

The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC … Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯

and European offices, ensuring exceptional service standards, strong client relationships, and continuous operational improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring SLA/… KPI targets are consistently met. Manage Jira Service Desk operations, incident resolution, and root cause analysis. Build insightful Power BI dashboards to track and report on service performance. Act as the primary point of contact for service-related issues, managing client relationships and expectations. Ensure compliance with ISO 27001 standards and develop risk mitigation strategies. Drive continuous improvement initiatives … to optimise processes and enhance customer satisfaction. Experience required: 5+ years’ experience in service delivery management in SaaS, cloud, or enterprise software environments. Strong expertise in ITIL processes, incident management, and RCA. Proficient in Jira Service Desk, Power BI, and familiar with ISO 27001 frameworks. Excellent communicator with proven stakeholder management and team leadership skills. Holds More ❯

skill set. Main operational responsibilities: Front & Back Office Support: Support of current and metier specific Legacy hardware/software environments/bespoke support tasks and resolutions. Maintaining an excellent incident and request service resolution for all supported metiers in scope. Provide hardware device deployment & support for desktops, laptops, Thin Client, tablets, telecoms and mobile devices. Able to apply a … and act as an effective and helpful point of escalation. Awareness of OH & H&S user needs - support, help, advice and implementation. Invoke escalation processes where needed for effective incident management across UK multi metier locations. Data, Hardware Controls & Inventory: Perform reporting/ad hoc tasks and be able to provide effective analysis and summaries of data. Working … well as a team member. Strong experienced Windows/MS Office and Messaging products. Experienced within the Banking or Financial Sector. Mobile device platform support. Experience of request or incident toolsets. Awareness of Microsoft OS build methodologies and toolsets. Good negotiation skills Ability to manage client base staff with differing character traits Reporting and minute writing to a high More ❯

note the office, the offices are amazing and hopefully somewhere you would want to go to work! The Infrastructure Services Analyst will be responsible for the day-to-day management of infrastructure topologies within the firm including servers, storage devices, firewalls, WAN, LAN, WIFI, Internet and unified communications. The individual will also be responsible for ensuring all devices are … extensive experience with the likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details... Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik … Commvault, Juniper Mist, and APC. Daily Health Checks: Perform daily health checks of infrastructure services using management platforms like SolarWinds. Vulnerability Analysis and Patch Management: Analyse vulnerabilities using Rapid 7 and manage patching of servers, appliances, and switches. Ticket Logging: Log tickets with MSP and providers when services are impacted. Firmware Updates: Perform firmware updates for appliances like More ❯

schema), SQL, Python, and data governance tools (e.g., Purview, Unity Catalog). Experience implementing AI/ML solutions in Databricks or similar platforms. Knowledge of data observability, monitoring, and incident management (ITIL best practices). Excellent communication and stakeholder management skills. Experience in a regulated financial environment is desirable. Relevant certifications such as Azure Data Engineer Associate More ❯

founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our … manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the … and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we’re looking for: Prior experience in a similar role More ❯

founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our … manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the … and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we’re looking for: Prior experience in a similar role More ❯

If you're passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint More ❯

If you're passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint More ❯

Rapid7). Collaborate with the security team to ensure proper infrastructure security controls are deployed and maintained. Lead technical troubleshooting and respond to incidents in line with change and incident management protocols. Maintain accurate documentation of infrastructure components, maintenance activities, and configurations. Provide guidance and training to other IT colleagues to ensure cohesive service delivery. Engage with vendors More ❯

IT tickets, conducting the initial diagnosis and escalating when needed. The role will also involve ensuring our asset database is proactively maintained including asset movement, asset verification and asset incident management as well as onboarding, tagging and the disposal of assets. What we need from you: As an IT Service Central Delivery Analyst you will need experience of More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯