101 to 125 of 200 Incident Management Jobs in the UK excluding London

liaising with Users at all levels. The role will involve the following: - Application Support of IT Systems Knowledge of Saas CLICKUP Understanding of Incident Management and ITSM Manage and enhance change management procedures Experience in dealing with third parties Good communication and documentation skills. If this could ...

with strict availability, performance, and security requirements. They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate . Due to the nature of the platform and customers, extensive background and security checks form … automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps Develop and maintain Azure monitoring and reporting dashboards Contribute to post-incident reviews, runbooks, and continuous improvement initiatives Required Experience: 3+ years in third-line support, SRE, or cloud operations within enterprise SaaS Strong incident ...

great place to work! Responsibilities Build, maintain, and secure Azure infrastructure to ensure availability, resilience, and performance. Lead on cloud security architecture, including identity management, access controls, and threat mitigation. Act as a senior escalation point for complex infrastructure and security incidents. Deliver cloud migration, optimisation, and security enhancement … initiatives. Administer endpoint management solutions using Microsoft Intune and Group Policy. Implement monitoring, logging, and alerting through Azure Monitor and security tooling. Maintain patching, backup, and disaster recovery processes. Requirements Extensive experience in infrastructure and security engineering roles within enterprise environments. Strong hands-on knowledge of Microsoft Azure, including ...

strategy, standards, and maturity across complex platforms. Design, build, and operate resilient, scalable, and secure infrastructure. Lead reliability engineering initiatives, including automation, observability, and incident management. Provide senior technical leadership during major incidents and drive long-term remediation. Use data, metrics, and SLOs to drive continuous improvement in availability … influencing cross-functional teams. Strong software engineering and automation background. Deep understanding of systems engineering, cloud platforms, and infrastructure-as-code. Proven expertise in incident management and operational resilience. Excellent communication and stakeholder management skills. ...

strategy, standards, and maturity across complex platforms. Design, build, and operate resilient, scalable, and secure infrastructure. Lead reliability engineering initiatives, including automation, observability, and incident management. Provide senior technical leadership during major incidents and drive long-term remediation. Use data, metrics, and SLOs to drive continuous improvement in availability … influencing cross-functional teams. Strong software engineering and automation background. Deep understanding of systems engineering, cloud platforms, and infrastructure-as-code. Proven expertise in incident management and operational resilience. Excellent communication and stakeholder management skills. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

real chance of progression with the business. Key responsibilities 3rd Line Support: Perform advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management ...

newly created role offering real responsibility, visibility, and long-term growth. If you’re a confident people leader who thrives in fast-paced, incident-driven environments, this could be the perfect next step. 🔧 What you’ll be doing As the on-shift lead , you’ll ensure smooth service delivery … strong SLA performance, and effective incident management: Lead and coordinate NOC engineers during your shift Allocate work and ensure tasks are handled by the appropriate teams Coordinate and manage major incidents and escalations Monitor service quality, SLAs, and operational performance Act as the primary point of contact during ...

premise environments. This role is central to maintaining a strong security posture, supporting governance and assurance activities, and embedding effective cyber security risk management across the wider technology function. The Role * Reviewing and assuring cyber security controls to ensure effectiveness, coverage and evidence * Maintaining and improving cyber governance, risk … remediation activities * Reviewing and updating security policies, standards, procedures and playbooks * Supporting internal and external audits, regulatory reviews and assurance activities * Assisting with incident management governance, including root cause analysis and control improvements * Working with technology teams to embed effective security risk management and compliance Skills & Experience ...

including budgeting, forecasting, cost tracking, and vendor/contract oversight. Monitor quality, performance metrics, and benefits realisation; implement corrective actions as needed. Stakeholder & Vendor Management Engage CIO/CTO, business unit leaders, Legal, Compliance, Security, and Procurement. Manage third-party vendors, managed services, and integrators; formalise contracts, SLAs … performance reviews. Risk, Issue, Change, and Communications Management Proactively identify risks and implement mitigation strategies; maintain risk appetite alignment with governance. Manage change communications to business units, IT teams, and executive sponsors; prepare training and adoption plans where required. Training & Capability Development Design, implement, and run scalable training programmes ...

Azure, GCP, Private Cloud). - Conduct capability assessments and design targeted learning pathways. - Mentor SREs and engineering teams on reliability engineering, automation, and incident management. - Guide teams in defining and implementing SLOs, SLIs, and error budgets. - Promote best practices in observability, monitoring and incident response. - Create and curate … Azure, and/or GCP. - Hands-on experience with automation and IaC (Terraform, Ansible, CloudFormation) and CI/CD pipelines. - Deep understanding of incident management, RCA, and reliability engineering. - Demonstrated experience designing and delivering technical training or bootcamps. - Familiarity with Google SRE, DevOps, and ITIL frameworks. Please apply ...

allow for working within Europe, if required. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What they offer in return. You will work as part of a team who are responsible … design, implementation and testing of control/integrated digital systems including traffic management, ventilation and pump control, life safety systems, incident management and many more. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays. Paid overtime. Company ...

Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative working with customer teams and other suppliers to oversee the delivery … improvement. Responsibilities: Manage a team of up to 10 engineers to support the cross-domain system. Ensure timely response to incidents and oversee the incident management process. Ensure appropriate investigation into ongoing problems and agree suitable mitigation actions. Liaise with customer and other supplier stakeholders to manage ...

use. Archive and secure assessment-related data in accordance with policy. Work closely with internal teams to ensure accurate and timely setup. Software & Application Management Oversee the software catalogue, tracking usage and licensing. Gather technical requirements and coordinate software deployments. Support application packaging and deployment via SCCM and/… Experience with Microsoft 365, Hyper-V, and Cisco Meraki. Knowledge of Azure services, Entra ID, and hybrid identity environments. Familiarity with ITIL change/incident management frameworks. ...

enterprise-level environment, supporting users while developing the skills required to progress into more advanced technical roles. You will be involved in: Service Desk incident management and escalation Working closely with 3rd Line Cloud Technical Support Engineers Following and contributing to structured processes and procedures Producing clear, accurate ...

ability to follow structured processes Desirable Previous Service Desk or IT support experience Basic understanding of desktop hardware, software or IT environments Experience using incident management or ticketing tools IT qualifications or a clear interest in developing an IT support career Comprehensive training will be provided. Applications ...

clients’ infrastructure, applications and digital environments secure and running smoothly. You’ll deliver high‐quality technical support, lead on day‐to‐day security incident management, and ensure we meet our SLAs across multiple managed service customers. Responsibilities Provide 2nd line support via our Service Desk, resolving incidents ...

implementation of protective security measures relevant to the IT and OT estate. Deliver oversight of relevant security controls across their network. Develop and maintain incident response plans specific to protective security-related incidents. Foster a culture of security awareness and accountability throughout the organisation. Collaborate with the physical security … team to integrate protective security measures within physical security controls. Support the assessment and management of security risks associated with third-party vendors and partners. Establish and maintain a robust security governance framework. Analyse security incidents, providing insights and recommendations for improvement as required. Create regular reports for senior ...

implementation of protective security measures relevant to the IT and OT estate. Deliver oversight of relevant security controls across their network. Develop and maintain incident response plans specific to protective security-related incidents. Foster a culture of security awareness and accountability throughout the organisation. Collaborate with the physical security … team to integrate protective security measures within physical security controls. Support the assessment and management of security risks associated with third-party vendors and partners. Establish and maintain a robust security governance framework. Analyse security incidents, providing insights and recommendations for improvement as required. Create regular reports for senior ...

Hampshire) Please note: Successful applicants will be required to be Security Cleared prior to appointment due to the nature of the project. Duties&Responsibilities: Management of small-scale team of Analysts to deliver SOC services across multiple projects and/or platforms Monitoring of Systems for Security Alerts, Intrusions … controls in line with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness ...