151 to 175 of 607 Incident Management Jobs in the UK excluding London

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

operate in a build‐and‐run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript … Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you’d like to go deeper ...

defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation ...

defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues.* Mentor junior engineers and specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation ...

work with integrated technologies in a fast-paced hospitality environment. What you'll be doing: Act as the technology specialist for kiosk, key management and guest access solutions across our hotel estate. Support the design, implementation and continuous improvement of technology solutions that enhance the guest journey from check … support processes. Understanding of performance, security, resilience and operational support requirements. Ability to work collaboratively with technology, product, operational and supplier teams. Strong stakeholder management and communication skills. Experience supporting technology change, service improvement or product delivery initiatives. Ability to diagnose complex technical issues and explain solutions clearly ...

line troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise ...

line troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise ...

Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams. This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture. The ideal candidate has 3+ years in Service Desk leadership, expertise in Incident Management ...

technology operations leader to take ownership of business-as-usual IT services across a complex organisation. This role is responsible for service delivery, service management, application support, supplier performance, operational resilience, and continuous improvement, ensuring reliable, accessible, and cost-effective technology services that support organisational success. Client Details This … Description Lead the end-to-end delivery of technology operations, ensuring high-quality, reliable and accessible IT services. Own and enhance the IT service management framework, including incident, problem, change, request, configuration and knowledge management processes. Define and manage service catalogues, SLAs, OLAs, KPIs and performance reporting. ...

Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. … operations where you will act as a first point of contact for IT issues, working closely with other manufacturing teams and individuals to drive incident resolution forward. Why work for us We’re proud to have been certified as a Great Place to Work in 2023 and 2024, reflecting ...

training to allow you to complete your apprenticeship within your working hours, youll be supported by your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed. Theres … role, some travel to the other digital hubs may be required. Job description A service manager will undertake a range of key service management duties including reporting, incident management, change and problem management, and management of services to agreed targets and work closely with Operations ...

Problem Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Problem Lead to take ownership of the problem management practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, focused on preventing recurring incidents, reducing business … impact and improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies ...

safe, coordinated and positive service. Main duties of the job Working alongside the Group Manager, your responsibilities will include: Supporting the day-to-day management and smooth running of the practice. Helping to monitor and improve quality, performance and service standards. Supporting the implementation of practice systems, processes … induction, training, competency assessment and development of team members. Helping to coordinate mandatory training, appraisals and regular staff reviews. Supporting CQC compliance, clinical governance, incident management and complaints. Maintaining effective systems for receiving and responding to patient feedback. Supporting the PPG, including meeting preparation, agendas, actions and communication. ...

complex technical issues. Deliver infrastructure upgrades, enhancements and growth initiatives. Manage relationships with internal stakeholders, vendors and technology partners. Ensure adherence to change management, incident management and operational processes. Support capacity planning, platform resilience, patching and service improvement activities. Contribute to strategic network architecture and future technology ...

complex technical issues. Deliver infrastructure upgrades, enhancements and growth initiatives. Manage relationships with internal stakeholders, vendors and technology partners. Ensure adherence to change management, incident management and operational processes. Support capacity planning, platform resilience, patching and service improvement activities. Contribute to strategic network architecture and future technology ...

Work with AWS serverless technologies , including Lambda, SQS, EventBridge and API Gateway Work with MongoDB and document databases Contribute to CI/CD, observability, incident management and production support Work closely with Product, Engineering and Operations to turn business requirements into scalable solutions Mentor engineers and contribute … standards and best practice Key Skills Strong Node.js & TypeScript Strong system design and architecture AWS & Serverless MongoDB/document databases Distributed systems, observability and incident management CI/CD and production operations Experience working in a regulated environment , ideally FinTech or financial services Comfortable owning services within ...

optimise an operations platform and Windows domain environment. This role will handle day-to-day support and administrative operations, including user/group provisioning, incident management, OS and application patching, certificate rotations, and terminal installation and troubleshooting. Additionally, you will contribute to project-based initiatives that enhance … platform's usability, reliability and security. Responsibilities Handle ticket-based incident management and service requests. Perform administration, including user/group provisioning, terminal installation/rebuilds, OS and application patching, and certificate rotations. Maintain, secure, debug, and improve the operations infrastructure. Deliver project-based platform improvements and perform ...

/2nd Line Support. This will include ownership of the call and completing actions to seek resolution. Ensure all incidents are logged in the incident management system and calls are updated accurately and in a timely manner About us NHS University Hospitals of Liverpool Group (UHL Group … staff.Involved in the preparation of information for board meetings, including inputting to highlight reports, issues, risks and escalations.Ensure all incidents are logged in the incident management system and calls are updated accurately and in a timely manner, accounting for breaches, should they occur in an ITIL (IT Infrastructure ...

challenging Business Impact Assessments (BIAs) Reviewing and maintaining Business Continuity Plans (BCPs) Supporting Operational Resilience resource mapping Managing resilience vulnerabilities and actions Supporting crisis management and incident response activities Conducting supplier due diligence activities Supporting resilience governance, policies and standards Delivering business continuity awareness and training About … interested in candidates with experience in: Business Continuity Operational Resilience Technology Resilience Risk Assurance Incident Management Crisis Management Ideally gained within: Financial Services Insurance Banking Other regulated environments Benefits include Discetionary Bonus, strong pension contribution, career development opportunities, exposure to senior stakeholders and the opportunity to broaden ...

Leading deployment and commissioning of new systems, coordinating across Production, Product Development and other technical teams Owning customer operational support, onboarding, proof of concept & incident management, ensuring effective issue resolution and feeding operational experience into future product and service development. Requirements: Significant experience (10 years+) leading network operations … service operations or a similar technical operations function supporting complex or mission-critical infrastructure Strong technical understanding of network monitoring, incident management, infrastructure maintenance and deployment Demonstrated ability to build operational capabilities, establish processes and lead multidisciplinary technical teams Experience in optical communications, satellite communications, telecommunications, ground station ...

incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls* Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.* Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4* Support business lines and functions ...

successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity. This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4 Support business lines and functions ...

successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation's required risk maturity. This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4 Support business lines and functions ...

support them their wellbeing, education, household tasks and general life skills. There will also be more challenging aspects to the role such as incident management and de-escalation of challenging behaviours. You will be required to update online care records, complete medication administration and provide effective handovers … groups, pamper sessions and cinema trips, which you will be able to support with. The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management. The home is a 6-bed service. ...