Type: Contract | Office-Based - 5 Days onsite Day Rate: £425 (Inside IR35) Contract Duration: 6 months The Role We are seeking a Senior Service Assurance Manager to ensure service management delivery across assigned D&T product, platform, or infrastructure Tribe(s). Embedded within the Tribes, you will ensure IT services meet required service levels and Service Management … leadership to implement improvements. Regular engagement with senior stakeholders will ensure alignment, sponsorship, and measurable improvements. Key Responsibilities: Manage technology services across the Distribution Centre. Oversee change, problem, and incident management. Liaise with senior business and technology stakeholders. Collaborate with Product and Engineering teams to ensure operational stability. Lead IT support teams and drive service level performance. Essential Skills More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Key Appointments UK Ltd
Working 16 hours per week, with flexibility on how those hours are delivered, this role ensures that Harrogate Neighbours has robust IT infrastructure, effective cyber security, and compliant data management practices. As IT Manager, you will oversee IT operations on a day-to-day basis, act as the main contact for their external IT support provider, and lead the … Finance, IT & Compliance to develop and deliver IT strategy. Manage the performance of the external IT provider to ensure value-for-money service. Oversee applications, including subscriptions, licensing, and incident management. Specify and procure IT hardware such as laptops, phones, tablets, and printers. Ensure cyber security best practice is in place. Contribute to IT budget setting and manage expenditure More ❯
Harrogate, North Yorkshire, England, United Kingdom
Key Appointments
Working 16 hours per week, with flexibility on how those hours are delivered, this role ensures that Harrogate Neighbours has robust IT infrastructure, effective cyber security, and compliant data management practices. As IT Manager, you will oversee IT operations on a day-to-day basis, act as the main contact for their external IT support provider, and lead the … Finance, IT & Compliance to develop and deliver IT strategy. Manage the performance of the external IT provider to ensure value-for-money service. Oversee applications, including subscriptions, licensing, and incident management. Specify and procure IT hardware such as laptops, phones, tablets, and printers. Ensure cyber security best practice is in place. Contribute to IT budget setting and manage expenditure More ❯
